Fiji Islands Telecommunications Additional Information
Overview
Fiji is the hub of the South Pacific Telecommunication network and focal point of regional business
activity. Telecom Fiji Limited (TFL) provides all the telecommunication facilities.
A world-class international connectivity via the Southern Cross Cable fibre optic networks gives Fiji
competitive edge in the globalised on-line world. The high speed network can now deliver a 240Gbps
(capacity of new submarine cable system) fastest, most direct and most secure international
bandwidth from Australia, New Zealand and Hawaii via the Pacific right to the heart of the Internet in
the USA. Located strategically (GMT+12) between Asia and the USA, Fiji provides a “time-zone”
business advantage, not only to East Asia and the US, but also to Eastern US and Europe.
Fiji’s telecommunications infrastructure and improvements in the communication links to the world
provides the country with a good platform for IT development. Openings in the mobile and VoIP
industry complement the business sector with high expectations for front end and back end ICT
business opportunities. Fiji has managed to secure its position in attracting some renowned ICT
investors to locate their back office operation in Fiji. The Government offers ICT incentives and ICT
dedicated zones to promote the development of the industry. In addition, the ICT stakeholders in Fiji
have established the ICT Association to advocate the acceleration of the ICT industry locally.
Types of ICT activities:
Call Centres
Data/Voucher Processing
Mail Management
Telehosting/Warehousing
Disaster Recovery Management System
Software Development
Some of the renowned IT brands in FIJI are HP, Dell, IBM, Compaq, Acer, Cisco Systems
Telephone
Telecom Fiji Limited (TFL) is the sole provider of local and national (trunk) telephony services, and
owns the only public switched telephone network in Fiji. The TFL network consists of 55 telephone
exchanges throughout Fiji and Rotuma, connecting more than 101,000 customers.
TFL provides and operates telecommunication services in Fiji under the provisions of the Post &
Telecommunications Decrees 1989. This license gives the company a monopoly on the provision of
network services, but the provision of telecommunication equipment is open to competition.
Telecom Fiji Limited (TFL) provides all the telecommunication facilities listed below:
Postpaid
Prepay
Telex
Radio Telephone
Facsimile
Voice Mail
Paging
-
Internet and Data Services
ISDN
Video Conferencing
International Calling
Telephone Connection Charges
(F$)
For complete direct exchange connection
$81.00
A telephone apparatus installation
$39.38
Reconnection from previous subscriber
$81.00
Business Charges
Deposit
Access Fee 1 or 2 lines
$200.00
Access Fee 2 lines or more
$16.88
Residential Charges
Deposit
$39.38
Access monthly fee
Single Telephone Equipment monthly fee
$250.00
For each internal extension, internal extension socket or internal extension bell
$9.00
$2.25
Call Charges
Residential Post Pay (unlimited)
TFL Prepay (per minute)
Business (60mins)
$39.38
$0.12
$0.24
$0.12
Mobile Services
Cell phone products and services are in Fiji as well and it has become a popular mode of mobile
communications for individuals and business professionals. There are currently 3 mobile service
providers in Fiji:

Vodafone Fiji provides coverage within the area from Ba to Nausori via the Queens Highway and up
to 30 kilometers offshore. The Vodafone network is made up of a series of base-stations all of which
communicate with each other via their central exchange in Suva. Telecom and FINTEL exchanges
can also be accessed allowing instant communications anywhere in the world.
www.vodafone.com.fj

Digicel is the largest operator in the Caribbean operating in 23 markets, and recent entrant to
Central America. Fiji is the 28th Digicel launch worldwide. It has coverage from Rotuma to Kadavu
and throughout Viti Levu and Vanua Levu. The company is renowned for competitive rates,
unbeatable coverage, and superior customer care, a wide variety of products and services, and
state-of-the-art handsets.
www.digicelfiji.com

Inkk Mobile is the third provider of mobile serviced in Fiji. They are a separate entity but use
Vodafone’s network, therefore, they share the same coverage as Vodafone.
www.inkkmobile.com.fj
Vodafone Fiji

Vodafone is Fiji's leading mobile network with more than 750,000 active subscribers out of a total
population of 820,000. It has been operating in Fiji for over 15 years with network coverage to over
97% of Fiji's population.

Vodafone operates GSM, GPRS and UMTS technologies. Currently, Vodafone Fiji is the only
provider of 3.5G network technology offering wireless mobile broadband services with speeds of up
to 14.4 mpbs in all major metropolitan areas and to all major resorts and hotels on the main Island of
Viti Levu.

For visitors to Fiji, mobile phones operate on GSM 900 MHz frequency and UMTS 2100 frequency.
Any GSM dual or tri-band mobile phone will work on Vodafone Fiji's network.

Vodafone Fiji also offers seamless cutover to its network through inbound roaming arrangements
with most mobile networks in the region.
Digicel Fiji

Digicel launched its Fiji operations in October 2008, enhancing mobile communications in Fiji by
giving local mobile phone users greater coverage around Fiji. Digicel also has a number of services
to make mobile phone roaming easy.

Digicel data roaming services available with over 200 partners in over 150 countries.

Digicel Fiji is a part of Digicel Pacific. With operations in six markets Digicel Pacific has become the
fastest-growing telecommunications provider within the region and has recently won a license to
operate in French Polynesia.
International Telephone Service
Fiji International Telecommunications Limited (FINTEL) is an international telecommunication
carrier and is an extended arm of Telecom Fiji Ltd. It is a public bureau providing telephone, telex,
telegram and facsimile facilities. There is a $500 deposit required from expatriates before a telephone
can be installed.
An application form can be picked from for telecommunication services should be made to:
The Managing Director
Telecom Fiji Ltd
Private Mail Bag
SUVA
Tel: (679) 3304019
Fax: (679) 3306180
International calls to most overseas countries could be made through directory assistance or direct
through international direct dialing (IDD).
Fiji International Telecommunications Ltd (FINTEL)

FINTEL is Fiji's premier international telecommunications carrier of choice.

Fiji’s primary link to the rest of the world is through the Southern Cross Cable Network. This third
generation optical fiber submarine cable links Fiji to the rest of the world via Australia, New Zealand
and the US West Coast via Hawaii. The cable is complemented by the New Skies Satellite Earth
Station.

International telecommunications is switched through FINTEL’s Next Generation Network (NGN),
providing choice of premium and IP services.

In the domestic market, FINTEL provides IP voice and data services through its VSAT (satellite) and
Internet Service Provider (KIDANET) services using WiMax technology.

Clients also have a choice of using FINTEL radio back-haul to access the domestic market.
FINTEL International & Domestic Services

Voice – premium and IP to over 230 countries

IP Transit – dual peering to US and Australia

International Private Lease (IPL) – speeds commencing from 2Mbps.

International Frame Relay – for small to medium enterprises from 64Kbps to 1024Kbps

VSAT – voice and data for domestic and the Pacific islands markets

Videoconferencing – IP or ISDN with speeds up to 2Mbits

Bandwidth Lease – dedicated links from 2Mbps upwards

International TV Transmission – occasional use television service via New Skies Satellite

Telehousing – 24x7 operations and service monitoring with direct access to the international
gateway.

One Stop Shop – allow customers to deal with a single carrier, on behalf of the several carriers
(including domestic) involved, in respect of service activation, billing and service assurance

Internet Serivce Provider (ISP) – IP data and voice through subsidiary, Kidanet