Marketing Mix Strategy Unit 7 Product Strategy Product Strategy Deals with the goods or services your business will provide A product is anything tangible a business offers to a market to satisfy customer needs o A product line is a group of similar products with slight variations in the marketing mix to satisfy different needs in a market o A product assortment is the complete set of all products a business offers to its market How will you identify your product and make it stand out from the competition? Making Your Product Stand Out Product features: the benefits it offers to consumers o Including style, distinctive characteristics, color, quality, and options o Also includes warranties, service contracts, delivery, installation, and instructions. o Flexible payment options: cash, personal check, credit cards, layaway, installment, special offers (0% down) Brand: the name, symbol, or design used to identify a product Packaging: the physical container or wrapper that holds it Label: the part of the package used to present information Product Positioning Product Positioning: refers to how consumers see your product compared to the competition Positioning Strategies: o By attribute: i.e. energy, reliability, safety, performance o By price and quality o By use of application: i.e. cereals as a breakfast meal o By competitor/product class: i.e. Enterprise car rental The Product’s Public Face What is packaging? o Containers and wrapping materials used to protect, contain, identify, promote and facilitate the use of the product o What is meant by “facilitate the use of the product?” • Example? What do you think about these colors? Labels What is a label? o Informative tag, wrapper, or seal attached to the product or the product’s package. o Presents information What information does it present? o Brand name (Bold detergent) o Ingredients, instructions (machine washable), how to open or dispose, guarantees, danger warnings o Who was the person who made it so they had these labels? Goals of the Package Promote a company and its image Give an old product a new image Preserve the product for a time period Help customers use products better Introduce new uses for old products Reduce costs, increase sales and profits Packaging Questions When planning the design of a package, a few questions must be answered: o Must the package protect the product against moisture, leakage, and temperature changes? o Must the package be resealed or closed after it has been opened? Any other questions? Functions of Packaging How does the package protect the product? o Withstand humidity, puncture, damage How does the package protect the consumer? o Childproof, sealed top, tamper proof Contains the product (easy to carry) o What big or heavy products at a supermarket are easy to carry? Why? Functions of Packaging Identifies the product o Lists contents, distinguishes the product Visibly promotes the product o Stands out, catchy slogan, product uses, refunds How does McDonald’s market the packaging of its Happy Meal? o Toy, book, imprint of puzzle or game Functions of Packaging Gives examples of how packaging make the product easy to use? o Cartons with spouts for easy pouring o Butter wrappers with marked measurements o Re-sealable bags Packaging Materials Why use paper or cardboard? o Inexpensive , lightweight, fairly strong, and easy to print on, recyclable, biodegradable Why use cellophane (transparent paper) and plastic wrap o See through package (meat) Why use glass to hold liquids? o Doesn’t leak or change its smell or taste Packaging Materials Why use plastic? o Can be shaped into jars and bottles o Can be processed into sheets (used for toys, clothes, food products) o Won’t break Why use aluminum? o Unbreakable, disposable, recyclable Packaging and Ecological Concerns Marketers must protect the consumer and his/her environment from the package Plastic foam and the ozone layer Non-biodegradable material takes up more space Use more recyclable products Packaging and Labeling Laws Protect people against deceptive labeling Ban deceptive environmental claims Must list all nutritional elements—not just the benefits Establish strong safety standards Packaging and Labeling Trends Clearly warn user of harmful effects Safer, easier to use, more convenient for the consumer Recyclable Follow a Product— Product Strategy Explain in 1-2 paragraphs what makes your product different from its competitors in relation to the product element of the marketing mix o Think of this as a persuasive pitch Then in bulleted form, outline the aspects of your product strategy in relation to: o o o o o o Color Options Brand/Image Features Packaging Etc.