LAWYER BARGAINING: NEGOTIATION SKILLS SYLLABUS (UPDATED 6-3-15) Intensive One-Week Negotiation Skills Course Professor Susan Orlando Liu Course: Law 651-001 Class Dates: Sunday June 28 through Thursday July 2 Class Times: 9 am to 2:50 pm (includes 1 hour lunch & 10 minute morning break) Contact Information: sliu@american.edu or 202-746-2049 All reading assignments refer to Donald G. Gifford, Legal Negotiation: Theory and Practice, 2d ed. (Thomson West 2007) and Getting to Yes, Fisher, Ury & Patton, Ed. (Penguin Books). Due to the intensive nature of this short workshop, I encourage you to read the assigned materials before the course begins. Sunday June 28, 2015 Introduction to the Course Negotiation Tactics: An Overview Completing the Overview of Negotiation Tactics Choosing Among Tactics Assignment: Gifford, Chapter 1 & 2, pages 1-46. Getting to Yes (read entire book before start of course). In-Class Exercise: Gifford Technologies/Schwinn Consumer Electronics Simulation In-Class Exercise: John Sobieski/Carol Oats Real Estate Transaction Monday June 29, 2015 Negotiation Planning Initial Orientation Tactics Assignment: Gifford, Chapter 3 & 4, pages 47-97. In-Class Exercise: Volkov Negotiation Planning Simulation In-Class Exercise: Active Listening Exercise 1 Tuesday, June 30, 2015 Communication Skills Information Bargaining Initial Proposals Assignment: Gifford, Chapter 5 & 6, pages 98-144. Read brief handout on Lead Paint Poisoning Initial Proposal and along with assigned team members, prepare either "initial proposal" or "response to proposal" as assigned. In-Class Exercises: (1) Question Form (2) Avoiding Information Disclosure (3) Lewis Lead Poisoning Initial Proposal Simulation (4) Volkov/Banting Brainstorming Exercise Distribution of First Major Negotiation Simulation Wednesday, July 1, 2015 Narrowing of Differences and Closure: Competitive and Cooperative Tactics Narrowing of Difference and Closure: Problem-Solving Tactics First In-Class Negotiation Simulation and Class Discussion Assignment: Gifford, Chapter 7 & 8, pages 145-178. In-Class Negotiation: OCN HSN Assignment: Negotiation Tactics Critique Paper (5-7 pages) (Professor to provide details) Distribution of Second Major Negotiation Simulation Thursday, July 2, 2015 Negotiation Counseling Second In-Class Negotiation Simulation and Class Discussion Assignment: Gifford, Chapter 10, pages 189-206. In-Class Negotiation: Whitmore Rice Assignment: Negotiation Tactics Critique Paper (5-7 pages) (Professor to provide details) 2 REQUIRED TEXTS 1. Getting to Yes, Fisher, Ury & Patton, Ed. (Penguin Books) 2. Legal Negotiation: Theory and Practice (2d ed.), Donald G. Gifford, (Thomson West 2007) (Make sure to purchase the blue covered book. It is available from Amazon used for $38, new for $77 and new to be rented for $26). COURSE DESCRIPTION AND REQUIREMENTS COURSE DESCRIPTION This intensive one-week course is about the theory, process, skills, and ethics of negotiation. Through simulations and discussions, you will learn to negotiate using various bargaining strategies and styles and negotiation skills, tactics and techniques. The simulations will provide practical, hands-on negotiation experience in various areas of law. The goal is for the students to gain experience and confidence managing difficult or stubborn opponents, developing effective themes and strategies to get better results for your clients, and becoming a more persuasive, ethical negotiator. COURSE DESIGN This course is premised on the belief that there are principles, models and theories of lawyer negotiation that are critical to an understanding of negotiating skills. The readings and discussions in this course will attempt to expose you to this body of knowledge. However, the only way to understand the theories and skills is to actually practice it so this course each student will be given the opportunity to practice these skills by negotiating simulated cases against and/or with other students in the course. Students will be required to conduct two (2) major negotiations. Both of these negotiations will be conducted in class and students may be recorded on a DVD for purposes of self or peer evaluation and critique (depending on availability at clinic). COURSE REQUIREMENTS 1. The required course readings are set out in the course syllabus and students are expected to read and be familiar with the assigned materials for purposes of class discussion and for fulfilling the journal requirement. 2. THE JOURNAL REQUIREMENT One of the requirements of this course is the keeping of a reflective journal, reflecting your preparation and analysis of most of the simulated negotiations to which you are assigned. The journal should be a document through which you describe and analyze your goals and preparation for each negotiation, assess your performance with respect to those goals, and integrate what you have learned in light of the class discussions and the readings. First major in class simulation: Wednesday, July 1, 2015 Second major in class simulation: Thursday, July 2, 2015 For each simulation: Prepare journal 5-7 pages Both journals due: Friday, July 24, 2015 by 5:00 pm via email to Professor Liu 3 3. Grading: 60% Journals and 40% Class participation. Grades are not based on your performance in the simulations themselves, or the results that are achieved. I want to encourage you to experiment with different ideas and techniques in the negotiations without fear of failure or concern about grades. The focus of evaluation will be on your preparation and analysis of your preparation, the description and analysis of your performance in the negotiation session, reflection on the negotiation experience and performance, as well as your participation in class discussions and reflections on the discussions and readings, as expressed in the journal. 4. Because the good faith participation of all members of the class is essential for this teaching method to work, you are expected to come to every class, to participate in class discussions and to have done each simulation prior to the time it is discussed in class. Failure to do so will have a substantial impact on your grade in the course. Unavoidable absences should be communicated to me as far in advance as is possible. JOURNAL CONTENT SUGGESTIONS I. Pre-Simulation Entry 1. Preparation: What steps have I taken to prepare for this session with opposing counsel? Have I explored and adequately articulated the most effective themes and theories available to me? Based on this exploration and evaluation, what is the most effective theme to present? 2. Information: What information do I need from my opponent and what information that I have do I need to protect? How will I obtain the information I need? What questions will I ask? (Those questions should be set out in the journal.) What choices do I have in the kinds of questions I ask and which questions will yield the most information? How will I protect information from being disclosed? How will I respond to questions seeking information I want to protect? (Like the questions you plan to ask, these responses should also be set out in the journal.) 3. Client’s Interests: What are my client's underlying interests and what are my opponent's? What interests are essential, important or desirable for my client and my opponent? What interests are shared, independent or conflicting with my opponent? 4. BATNA: What is my Best Alternative to Negotiated Agreement (BATNA)? What is my opponent’s BATNA? What are possible solutions to achieve my client’s goals? 5. Strategy/Style: What negotiation model do I wish to adopt and why is it the most appropriate for this negotiation? How can I be most persuasive? What style do I wish to adopt? Why that style and not another one? What negotiation strategy and style do I expect my opponent to adopt? 6. First Offers: Should I make the first offer? What will it be? Will I gain or lose anything by making the first offer? What did I consider in deciding to make the first offer or to obtain the first offer from my opponent? 7. Bargaining Range: What is my bargaining range? What is my opponent's range? What is my target point and resistance point? What are my opponent’s target point and resistance point? 4 8. Counteroffers/concessions: What is the order of offers I anticipate from my opponent? What commitment points do I want to establish and how will I justify them? 9. Legal and factual leverage: What leverage points do I foresee both for me and for my opponent? How will I neutralize my opponent's leverage? What concessions am I willing to make and how will I justify them? II. Post-Simulation Entry 1. The Bargaining Process: Provide an overview of the entire negotiation. 2. Preparation/Theme: In light of my performance, what could I have done better to prepare? To what extent did the negotiation go as I expected? What explains the difference? What was my theme? How effective was it? 3. Information: Did I get the information I needed to refine my bargaining position? Did I leak information I wanted to protect? How could I have better controlled the flow of information? What kinds of questions did I use to obtain information? How effective were they? Did I obtain information that my opponent wanted to protect? What did I do to keep my opponent from obtaining information I wanted to protect? 4. Agenda: Who controlled the agenda of the negotiation? Did my pre-planned agenda anticipate what actually occurred in the negotiation? How did the agenda contribute to the result? 5. Strategy: Did my overall negotiation plan work? How could it have been different/better? What tactics did I employ and to what success? In what ways did my opponent's goals and strategies surprise me? 6. Persuasion: Was my case theory persuasive? Was I effective in persuading my opponent? Did I use threats or inducements to persuade my opponent? What other available resources did I use to persuade my opponent? 7. Style and Model of Negotiation: Describe the style and model employed by each negotiator. Was my negotiation style and model effective or not, and why? Was my opponent's style and model effective? Why? Were the styles and models utilized by each side complementary or clashing? Were the style and model I employed complementary or inconsistent? How did this influence the negotiation? 8. The Bargaining Process Revisited: Offers: Who made them? When? Why? Concessions: Describe the timing & pattern of concessions. Convergence: How did it occur? 9. Ethics: Did any ethical issues arise? Should I have anticipated them? How did I deal with them? What was the relationship between any ethical issues that arose and the result? 10. Results/Progress: To what extent did the results I achieved satisfy my client's needs and goals? Am I satisfied with them? Have I progressed in my ability to negotiate? What do I need to do in order to improve? What did I learn from this simulation? 11. Outcome of Negotiation: Did the outcome serve my client’s needs? Was the outcome better than my BATNA? Did I effectively advocate my client’s interests? Was this the best solution out of all available options that were available? Was it legitimate—no one feels 5 taken? Was it realistic---commitments are realistic, clear and operational? Did the outcome result in an enhanced working relationship or an agreement to negotiate further? 12. Self Analysis: If I faced a similar situation tomorrow, what would I do the same and what would I do differently? How well did my strategy work in relation to the outcome? How did I do compared to my opponent and to others in class? What would I like to do differently in future negotiations based on the negotiation issues discussed in class and by the readings? 13. Results and Progress: Have I achieved the results to the satisfaction of my client and what do I need to do to improve the results for my client in future simulations? 6