Seminar 228.443: Advertising Dr. Teri Shaffer 1 Introduction to Advertising Types of advertising Advertising industry Advertising trends 2 What Is Advertising? Paid, nonpersonal communication Identified sponsor Using mass media To inform, persuade, or remind An audience 3 Types of Advertising Interactive Advertising Brand Advertising Public Service Advertising Retail or Local Advertising Institutional Advertising Political Advertising Business-toBusiness Advertising Direct-Response Advertising Directory Advertising 4 Brand Advertising 5 Brand Advertising 6 Brand Advertising 7 Retail Advertising & Institutional Advertising 8 Retail Advertising & Brand Advertising 9 Retail Advertising 10 Retail Advertising 11 Political Advertising 12 Directory Advertising 13 Direct-Response Advertising 14 B2B 15 Institutional Advertising 16 Institutional Advertising 17 Public Service Advertising (PSA) or Advocacy Advertising 18 Public Service Advertising 19 Interactive Advertising 20 Comparative Advertising 21 Advertising & Demand Competitive brand advertising Comparative advertising Build secondary demand Pioneering advertising Build primary demand 22 Pioneering Advertising 23 Pioneering Advertising 24 Advertising Industry US Government Statistics Us Bureau of Labor Statistics 395,200 people employed in US $300 billion globally 25 Five “Players” of Advertising – Advertiser – Advertising Agency – Media – Vendors – Target Audience 26 1st Player The Advertiser 27 Advertising Age http://www.adage.com Leading National Advertisers Major brands with ad spending > $94.4 million in 1998 28 Leading National Advertisers (1998) General Motors Corp. Proctor & Gamble Co. Phillip Morris Cos. DaimlerChrysler Sears, Roebuck, & Co. Ford Motor Co. AT&T Corp. Walt Disney Co. PepsiCo Diageo 29 Domestic Spending by Category (1999) Automotive Retail Movies & media Financial Medicines & pharmaceuticals Telecommunications Food Restaurants & fast-food Airline & ship travel; hotels & resorts Direct response companies 30 Top Advertisers in Austria (1998) Proctor & Gamble Co. Unilever BML-Konzern SPAR Mobilkom Austria AG Mars Inc. Henkel Volkswagen Max. MobilTelekom Service Ost. Lotterien 31 Top Global Marketers (1999) Proctor & Gamble Co. Unilever Nestle Volkswagen Ford Motor Co. General Motors Corp. Toyota Motor Co. Coca-Cola Co. Peugeot Citroen L’Oreal 32 2nd Player The Advertising Agency 33 Advertising Agency Account management Creative department Media Research & strategic planning 34 Account Management Represents agency to client Client relationship Knowledge of client’s business – Competitive actions – Consumer trends Helps set goals & budget Coordinates day to day work 35 Creative Department Creates ideas, images, & words make up commercials and ads Copywriters Art directors Oversee print or broadcast production 36 Media Department Planning – Plan media schedule Buying – Execute media plan 37 Research Strategic planning Consumer research How does consumer interact with brand? How does brand fit into consumer lifestyle? Pretest and posttests 38 Example 1995 campaign for California Milk Processors Advisory Board Declining sales from 1980 to 1993 Result? Increased sales 39 Paying the Agency Commission system Fees 40 Commission Rebates offered by media advertising agencies (15%) 41 Commission System Agency creates commercial for advertiser Agency contacts TV station for air time TV station bills ad agency Cost of air time $ 10,000 Less 15% (1,500) Due $ 8,500 Agency bills advertiser $10,000 42 Fee-based Compensation May vary according to departments or levels of salary Or flat hourly rate Charges for out-of-pocket expenses, travel, etc. Media charges are net of commissions 43 Advertising Age (1998) Charges Over Time 1982 71% commissions 8% fees 21% combination 1997 35% commissions 58% fees 7% combination 44 Full Service Agencies Four major staff functions – – – – Account management Creative Media planning and buying Research 45 Top Ten Agency Brands (1999) Grey Advertising (NY) J.Walter Thompson Co. (NY) McCann-Erickson Worldwide (NY) FCB Worldwide (NY) Leo Burnett USA (Chicago) Euro RSCG Worldwide (NY) Young & Rubicam Inc. (NY) BBDO Worldwide (NY) DDB Worldwide Communications (NY) Ogilvy & Mather Worldwide (NY) 46 World Top Advertising Organizations (1999) Omnicom (NY) Interpublic Group of Cos. (NY) WPP Group (London) Havas Advertising (France) Dentsu (Tokyo) B Com3 Group (Chicago) Young & Rubicam Inc. (NY) Grey Advertising (NY) True North (Chicago) Publicis SA (Paris) 47 Agencies on the Internet TBWA/Chiat/Day – http://www.chiatday.com/ Fallon McElligott – http://www.fallon.com/ Bozell Worldwide – http://www.bozell.com/ 48 Agencies On The Internet A comprehensive list of ad agencies can be found at the following address – http://www.digitaldirectory.com/ adagencies.html 49 Limited Service Agencies or Specialized Agencies Functions – Audiences – Minority, youth, etc. Industries – Creative, media buying, etc. Healthcare, computers, B2B, etc. Communication Tool – Direct marketing, interactive, etc. 50 Top 100 US Interactive Agencies (1999) MarchFirst Digitas iXL Grey Interactive Sapient Corp. Modern Media Aspen Interactive OglivyInteractive Luminant Worldwide Corp. AppNet 51 In-House Agencies Perform most of the functions of outside agency Example: Large retailers 52 Why an In-House Agency? Savings Faster response Specialization Control 53 Problems with In-House? Lack of initiative due to noncompetitive environment Inability to keep up with marketplace Less objective 54 From The Internet The Advertising Agency Contract --http://www.smartbiz.com/ sbs/arts/cwa4.htm 55 3rd Player The Media 56 The Media Channels of communication that carry message from advertiser to audience 57 Media Organizations Sell space in print media Sell time in broadcast media Sell space/time in electronic media Assist in media selection and analysis Help w/ad production 58 Top Leading Media Co. (1998) Time Warner (NY) AT&T Corp. (NY) CBS Corp. (NY) Walt Disney Co. (NY) NBC TV (General Electric, Fairfield, Conn) News Corp. (Sydney) 59 4th Player Vendors 60 Vendors Freelancers/consultants Market researchers Freelance copywriters and graphic artists Photographers Songwriters Printers Direct-mail production houses Telemarketers Public relations consultants 61 5th Player The Target Audience 62 Target Audience Kellogg cereal? Consumer Purchaser 63 Current Issues Interactive advertising Integrated marketing communications Globalization Consumer power, relationship marketing, permission marketing, and customization 64 Examples Peapod Mass customization – Levi’s Original Spin 65