Presentation Overview • Speaker introduction and short summary • Historical Overview • Dating Game: Safe Harbor/Model Contracts/Binding Corporate Rules (BCR) – – – – Hostess: Katia Bloom Mechanism #1: EU/US Safe Harbor: Pete McGoff Mechanism #2: BCR: K Royal Mechanism #3: Model Clauses: Phil Lee • Questions Historical Overview: EU Data Protection Directive of 1995 (DPD) • DPD describes how organizations should best handle, transfer and process personal information • An organization can only transfer data outside of the European Economic Area (EEA) if adequate level of protection exists for individual’s privacy Historical Overview: Model Contracts • The European Commission created standard contractual clauses (known as model contract clauses) as a way to ensure adequate safeguards of personal information (for purposes of Article 26(2) of the DPD) • Clauses were created (and subsequently revised) for controller/controller and controller/processor relationships • Must have a contract between each and every entity (which, for large companies, can turn into a contract management nightmare) • Currently most popular option Historical Overview: Safe Harbor • 1995: European Commission (EC) Data Protection Directive which prohibits transfer of personal data to countries that do not meet EU standard for adequate data protection • 1998-2000: US/EU Safe Harbor Framework Negotiated to bridge gap between US and EU system of data protection • 2000: Safe Harbor Framework finalized and eligible companies can self-certify that they are Safe Harbor compliant • 2000-2013: Adoption of Safe Harbor grows and includes over 4,000 organizations • June 2013: Snowden leaks give EU the platform to say “We told you so.” Historical Overview: Safe Harbor Post Snowden • Prior to Snowden, EU regulators and partners were already skeptical because there was so little Safe Harbor enforcement from the FTC (and its limited jurisdiction over certain industries) • Snowden causes EU regulators and partners to stop trusting the process and if your organization is actively working with EU companies, Safe Harbor just may not be sufficient any longer • Future of Safe Harbor is very uncertain due to EU/US Safe Harbor reform discussions – though hard to know actual resulting changes • Currently, there is a suggestion that the EU's proposed General Data Protection Regulation could include a "sunset" clause for safe harbor Binding Corporate Rules (BCR) to the Rescue • BCR are the EU's response to all of the down sides of the currentlyexisting solutions and attempt to overcome the aforementioned issues by facilitating export, but also providing the kind of accountability even the EU approves of • Because EU data protection and privacy laws are so strict, complying with the BCR likely means your organization complies with data protection laws globally • GDPR expressly promotes BCR • BCR are designed by, and tailored for, the applicant organization so they reflect and respect your culture, processes, and business – they are not a regulatory-imposed solution, unlike model clauses. • Down side: time and cost – this definitely is not a quick fix Our Contestants – Hostess: Katia Bloom – Mechanism #1: EU/US Safe Harbor: Pete McGoff – Mechanism #2: BCR: K Royal – Mechanism #3: Model Clauses: Phil Lee rself Question #1 • Mechanism #1, Safe Harbor, if I were a U.S. company with an online presence, tell me why I would choose you? • Mechanism #2, BCR, you seem a little too large of an undertaking. Why would I choose you? • Mechanism, #3, Model Contracts, I am probably already using you to some extent, why and how I can stay away from Mechanisms #2 and 3? Benefits of Each Mechanism EU/US Safe Harbor Binding Corporate Rules Model clauses • Self-certification • Widely adopted by US companies • Enforced by a “known entity” regulator • Permits data transfers from the EEA/CH to the US • Enables global data transfers within a group of companies • Recognized as the “gold standard” for data exports – in the EEA and beyond • Future proofed mentioned explicitly in proposed data reforms • Provides a comprehensive data governance framework • Available for controllers and processors • Very simple, tick box solution • Universally recognized by all EEA DPAs • Permits global data exports • Available for controllers and processors Question #2 • I am surprised that all of you only mentioned the EU. I am sure that there are more considerations than just the EU. Mechanism #2, BCR, can you speak to that? • Mechanism #3, Model Contracts, although you only discussed the EU, you seem rather flexible and could apply in other countries. Please tell me more. • Mechanism #1, Safe Harbor, you say you are limited to the EU and US. Is there anything about you that would help me in other countries? Global Applicability EU/US Safe Harbor Binding Corporate Rules • Straightforward process, easy to adopt • Good flexibility for subcontracting data processing • Avoids the needs for exponential model contracts • The simplest solution if you are a US data importer • Can be tailored to internal culture and processes • PR uplift – BCR are akin to a data protection trust mark • Great relationship building with EU DPAs • Institutes training, audit and compliance structure requirements • Recognized throughout the EU – and beyond! Model clauses • Tried and trusted solution • Very quick and easy to execute • No need for regulatory approvals • Enables transfers globally (not just US) • Seldom (never?) enforced Question #3 • Mechanism #1 (Safe Harbor), not every relationship starts with fireworks and flowers. How hard would I have to work to get you? • Same question to you, Mechanism #2 (BCR). • Mechanism #3 (Model Contract) we already have some relationship, but it doesn’t seem to be working perfectly. What do we need to do to make sure you are all I need? Challenges EU/US Safe Harbor Binding Corporate Rules Model clauses • Currently going through process of reform – uncertain what outcome will be • Uncertain future under EU General Data Protection Regulation • Strictly speaking, a “controller-only” solution • Not available to financial services clients, telecoms networks or NFPs • Not a process to be undertaken lightly • Time commitment – authorization typically around 18 months. • Resource commitment– organization needs to live up to its BCR commitments! • Model clauses require a contract “per export”. Often leads to tens (if not hundreds) of contracts • Very commercially unfriendly – strict restrictions on subcontracting, some joint and several liability • Do not deliver compliance in practice – tick box solution. Question #4 • If you are chosen, you have to learn how to live within my company, from executives down to front-line people. How do we build that relationship and would it take a long time? Implementing EU/US Safe Harbor • Two approaches to selfcertification: sign up to Safe Harbor and then bring practices into compliance; or full audit, remediation and then certification. • Former is quick, cheap and easy – but the source of current concerns about Safe Harbor • Latter almost as costly as BCR, but with fewer benefits Binding Corporate Rules Model clauses • Mutual Recognition • A tick box solution – process means approval sign the contract and by a single authority you are done binding in nearly all EU • Meant to implement Member States the contractual • BCR implementation requirements – but who requires creation of does this in practice? privacy compliance • Any modification to the team, training program model clauses can and audit schedule. trigger DPA review and • Flexible - can be approval requirements implemented for all data or just some data (e.g. customer data but not HR data) Question #5 • I am going to ask the same question to all three. If I wanted to take you home to meet my executives, what would they not like about you? Detractors EU/US Safe Harbor • EU Parliament and EU Commission consider it “Not So Safe Harbor” • Concerns that selfcertification commitments aren’t lived up to in practice • Limited enforcement to date a source of criticism • Equally mistrusted by EU customers (particularly German customers) and privacy groups alike Binding Corporate Rules Model clauses • Considered the “gold • Privacy professionals standard” in the EU – by not fans – burdensome regulators and to administer and do customers alike not deliver real • Historically, have had a compliance (though bad reputation for loved by EU regulators, complex and expensive whatever their limited approval process practical effect) • A rarer solution in • Very unpopular practice, so uneducated amongst cloud suppliers EU customers may still due to subcontracting push for safe harbor or restrictions and need model clauses. for exponential contracts Question #6 • Let’s talk about sensitive stuff, especially sensitive data. What can you handle and how? Sensitive Data EU/US Safe Harbor Binding Corporate Rules Model clauses • Can be used to transfer sensitive information • Explicit opt-in required for transfers to a third party or re-purposing • Not clear what is “sensitive” for Safe Harbor purposes – uses the term “sensitive information” rather than EU term of “sensitive personal data” • Can be used to transfer sensitive data • No express requirements for sensitive data, save that it must be processed in accordance with EU standards • Can be used to transfer sensitive data • Data exporter must inform individuals their data being sent to a processor in an ‘unsafe’ country • Onward transfers to third parties generally require consent Question #7 • I also want to know if I choose you, would we party with any of the other data laws? Interoperability EU/US Safe Harbor • Allows data transfers from the EU and Switzerland • Beyond that, limited global interoperability – an “inbound” data transfer solution only Binding Corporate Rules Model clauses • A global solution – BCR • Permits data transfers meet and exceed most from EU to anywhere in countries’ data the world protection • Envisages only one way requirements transfer flows – from EU • Ensure high standard of to RoW, not the other protection for data way around transfers from EU to RoW and by and between RoW countries • Compatibility with APEC Cross-Border Privacy Rules (BCR for Asia-Pac) Question #7 • Let’s be brutally frank here: are you expensive, what is the most expensive part about you, and how can I save costs? Costs and Effort EU/US Safe Harbor Binding Corporate Rules Model Clauses • Depends on whether • A commitment in terms • Very cheap take the ‘certify now / of time, cost and • Standard form contract, fix later’ or ‘fix now / resource populate the annex certify later’ approach • Typical budget about (describing data, • Simply submitting a Safe US$220, 000, depending processing etc.), sign Harbor certification is on efficiency and “lead and you are done minimal cost – little authority” paperwork involved • Timescale for • Real expense is in audit authorization around 18 to bring practices in line months start to finish with safe harbor commitments – depending on size of organization, can be $$$ Question #8 • Again, to all three of you: if I tell you that I am a small company with an online presence, would that change any of your answers – and you can speak to any of the topics we have touched on. Would my size make a difference? (and be careful, I have delicate feelings). Large vs. Small Company EU/US Safe Harbor • Solution equally viable for large and small companies • Commonly used by US start-ups – like “home grown” solution and sold by their US counsel • Administratively much simpler than model clauses Binding Corporate Rules Model Clauses • Solution geared towards • Really only works well high growth or blue for small companies chip businesses due to • Large companies need time and resource exponential number of commitments model contracts to • But process getting meet their data transfer simpler and BCR are needs becoming more • Impossible to use in a attractive to smaller cloud environment! companies as doubts about Safe Harbor persist Question #9 • If we were in a relationship and broke the rules, who would we have to answer to and what could they do to punish me? Enforcement EU/US Safe Harbor • Enforcement by FTC • >20 cases of enforcement to date – and most in 2014! • Enforcement by EU DPAs for HR data • Need for third party dispute resolution provider Binding Corporate Rules Model clauses • Enforcement by EU DPAs • Individuals have thirdparty rights as well • Processors can be held liable for breaches by their controller (but very unlikely) • Internal complaints procedure intended to resolve most complaints – so seldom (never?) brought to attention of DPA • No known DPA enforcement to date • Enforcement by EU DPAs • Individuals have thirdparty rights as well • Some model clauses include joint and several liability provisions • Processors can be held liable for breaches by their controller (but very unlikely) • Seldom (never?) enforced in practice Question #10 • This is your last chance to impress me. If I met you on an elevator and knew nothing about you, how would you introduce yourself to me? Experiences Box: EU/US Safe Harbor certified, undergoing BCR application Align: Successfully closed dual controller/processor BCR application It’s Time to Pick the Winner! • To the audience: are there any questions you want answered that would help me make the right choice?