Cheryl A. Clements Senior SAP Project Manager cheryl_clements@durkeemgtsolutions.com 917-239-7592 (m) http://www.linkedin.com/in/cherylaclements Independent Contractor Senior SAP Project Manager Executive Summary Senior SAP Project Manager with over 16 Go-Lives in various industries and many global/international projects. Fully versed in all aspect of project management and deliverables. Familiar with various project management methodologies such as; Solution Manager, ASAP, SDP-21, Prince, PMBOK, etc. Decisive, action oriented and results-focused professional offering over 17 years of SAP experience with the last 11 working as a project manager. Offers outstanding talents in resource management, team building, budget management, developing project scope, customer relationships, cost avoidance, continuous design improvements, and providing project metrics for senior management. Immensely enjoy navigating all aspects of complex or troubled projects. Experience Sept 2011 – Jan 2012 Superior Group Re-Implementation SAP ECC 6.0 FICO, MM, SD, HCM Senior SAP Project Manager Production Stabilization Pre-Prep/Blueprint Phase for re-implementation Productive environment stabilization Took SDI division live on payroll Led team of 8, on-site and remote through blueprint o Scope Document o Issue/Risk assessment tool o Testing Strategy o Resourcing o Cost analysis $2.6 million project o Project Plan o Management of change requests o Organization chart June 2011 – Aug 2011 KPMG Global Implementation (Americas) Senior SAP Project Manager Global Template Pre-Prep/Blueprint Phase Project resourcing, job description, interviews, etc. Lead team of up to 30 individuals to provide the following deliverables o Scope Document o Project Plan o Management of change requests o Organization chart Aug 2010 – May 2011 Estée Lauder New Implementation (APAC & EMEA) Release BW 7.01, SAP Business Objects Enterprise XI 3.1 Senior SAP BI Quality Manager Business Intelligence and Business Objects Implementation (BI & Business Objects) Lead Unit Testing and Integration Testing exercises for APAC, EMEA and the UK. Managed day-to-day testing effects across multiple regions including test planning, execution, and defect resolution. Coordinated all testing initiatives, including but not limited to, script writing, testing plan, support schedules, status calls and metrics, kick-off meetings Defect resolution process definition and standards. Defect management in HP Quality Center (HP-QC) Manage team of SME/super users and business analysts in the support of testing. Implemented quality standards and audit requirements. Integration of BI FRICE objects into standard ECC process scripts Cheryl A. Clements Senior SAP Project Manager cheryl_clements@durkeemgtsolutions.com 917-239-7592 (m) http://www.linkedin.com/in/cherylaclements Independent Contractor Nov 2008 – June 2010 State of South Carolina – Vocational Rehabilitation Department New Implementation Release ECC 6.0 Senior SAP Project Manager ECC 6.0 Go-Live with FI/CO/FM/GM/MM/AM/PS/SD/SRM/BW/BI and OnBase Imaging Software Worked as an independent consultant to the Department of Vocational Rehabilitation as the entire State was mandated to install their new SCEIS System by July 2010. Ran all aspect of Program and Project Management – blueprint, communication (internal and external), timelines, deliverables, issues/risks, training, security, role mapping, workforce transition, cutover, data conversion, scope, Post-Go-Live Support, etc. Liaison between Voc Rehab agency and State of South Carolina project team. Principal duties to ensure that Voc Rehab critical business processes were understand and delivered in the new SCEIS (SAP) system. Performed as Change Management Manager, providing and executing Communication Plans, Training Plans, Risk/Issue resolution and tracking, Knowledge Transfer and Workforce Transition Plans. Built project team of 30 team members, educating them on SAP and best business practices. Lead and designed legacy system interfaces to SAP. Worked with Senior Management on business process re-engineering, providing advice on business structures and how they best align with SAP and best business practices, keeping in mind that this is public sector State Government and not private sector business. Integral part in workforce transition and roll out of new jobs, positions, roles, security, etc. Worked with Agency Training Coordinator and SCEIS Project Team to ensure proper classes were held and even taught a class due to critical shortage of SCEIS Project Team trainers. ECC 6.0 Go-Live with HR/Payroll Providing all the same services as above. Scope includes Organization Management, Personnel Administration, Benefits Support, Time Management, Payroll Administration, Travel Management, and Employee Self-Service/Manager Self-Service (ESS/MSS) June 2008 – Sept 2008 Nortel New Implementation Release APO Senior SAP Project Manager APO Project – DP, GATP, SNP, SNC Day to day project management consisting of a team of 27 employees, consisting of on-shore and off-shore resources. Work with the teams to ensure integration with all Nortel areas, training, architecture, basis, IT, PMO, business, testing, security, dry run, etc. Actively working with PMO on scope, cost, risk and issue management 24/7 management of dry run and cutover activities to ensure product delivery during 36 hour downtime. Warrantee alignment with CSC, ensuring clean hand off to production support team. Feb 2008 – June 2008 CONAIR Upgrade Planning Phase Release ECC 6.0 from 4.5 Senior SAP Project/Program Manager ECC 6.0 Upgrade – Planning Phase (project placed on hold) – Global Implementation Completed the planning phase providing the following deliverables: o Business Case, Project Scope, Project Plan, Timeline, Risk Mgmt, Issue Mgmt, Training Strategy, Reporting Strategy, supplier evaluation matrix, FRICE document, multiple instance analysis o RFP for Upgrade from SAP 4.5B EBCDIC to ECC 6.0 Unicode Worked with the CIO on setting up processes for all current SAP projects to ensure SOX compliance, standardizations, uniformity, program objectives, etc. Cheryl A. Clements Senior SAP Project Manager cheryl_clements@durkeemgtsolutions.com 917-239-7592 (m) http://www.linkedin.com/in/cherylaclements Independent Contractor Negotiated quotes with potential training partners Apr 2007 – Jan 2008 EFI Enhancement Release ECC 6.0 Senior SAP Project Manager Global Business Process Restructuring Work with Senior Management from IS&T, and multiple divisions to integrate Best Business Processes across global structure. Agile Upgrade and SCMnet Installation Remote project with multiple divisions across North America and Europe Upgrade Agile 7.5 to Agile 9.2.2 Move from Windows based infrastructure to Linux Remove custom interface to SAP and implement SCMnet delivered interface Managed team of 14, internal resources and external consultants plus implementation partner with 8 team members mostly made up of off-shore resources FedEx EDI Implement EDI for 3PL Global initiative with FedEx US and BV SAP Service Management – Prelim Scoping and Blueprint phase Integrate into more global vision of Support and Service Project to include a full blow service management system, serialization, bar coding, hand held devices, automation, support portal, etc. Apr 2007 – Jan 2008 Unicor – Federal Bureau of Prisons Upgrade Assessment Release 4.6B to ECC 6.0 Senior SAPProject Manager - Remote Provide remote consulting as needed for Upgrade to ECC 6.0 Dec 2006 – Jan 2007 State of North Carolina Assessment Release ECC 6.0 SAP HR Data Migration Specialist HR/Payroll Data Migration Strategy Tasked to develop a strategy to migrate up to 30 years of HR/Payroll data in to ERP 2005 6.0 and/or BI 7.0 Produced recommendation and Steering Committee Presentation enabling them to move forward with the RFP. Jan 2006 – Apr 2007 DTE Energy New Implementation Release ECC 5.0 SAP Director Cutover Manager – $450 Million Project SAP ECC 5.0, GRC, SCM, MXES, Advantex, Primavera, Documentum, ESRI, Virsa/GRC, BW/BI, Portal (NetWeaver), etc Issue resolution including but not limited to, functional issues, architecture issues, security issues, etc. Manage 200+ cutover team during 4 month long Mock simulations Build and design timeframe for cutover of systems, integration points with architecture, interfaces, vendors, home organization, etc Managed receipt of all load files, development objects, interfaces, forms, and enhancements Performed system cutover, 2 month cutover 24hr/day Cheryl A. Clements Senior SAP Project Manager cheryl_clements@durkeemgtsolutions.com 917-239-7592 (m) http://www.linkedin.com/in/cherylaclements Independent Contractor 3 million data elements >300 FRICE objects >10,000 users. System turnover checklist completed (verified all installation objects complete). Hold and participate in After Action Reviews (AARs) for critical process tests, such as Mock. Manage re-testing of conversion objects as well as interfaces. Report Standardization Project Reduced the number of custom reports processed by implementation partner by 70% Audit Controls Team for ERP Roll-Out Spearheaded Security Methodology Worked within Audit, Internal and External, controls, mitigating controls, deficiencies in security, etc. Involved in discussions and managed roll-out of GRC (Virsa) instead of FoxT ACS Tool Apr 2005 – Dec 2005 GMAC Upgrade & Migration Release 4.7 from 4.5 SAP Project Manager GMAM Migration Remote management of SAP Migration from Windows/SQP Server to HP Unix/Oracle platform Managed third-party vendor relationships, interfaced with senior management and PMO. Strict adherence and compliance to GM’s SDP-21 Project Methodology version 9.0 GMACIO Pan Europe and Greece Upgrade to 4.7 Remote management of dual upgrades out of the German office with IS&S resources from the UK. Took Pan Europe instance from 4.5 to 4.7, and Greece from 4.0 to 4.7. GMAC MIC Collections and Disbursements (FS-CD) - Planning Phase Planning documents: business case, RFP artifacts, project calendar, proposal evaluation Nov 2003 – Mar 2005 Steelcase, Inc. New Implementation Senior SAP Product Costing Consultant Led configuration on all aspects of SAP Product Costing. Aug 2003 – Nov 2003 SEALED Air/Cryovac Upgrade Release ECC 5.0 SAP Enterprise Consultant Work with client to identify changes in 4.0B to Enterprise Identify risks in upgrade Mar 2003 – June 2003 Miller Brewing Corporation Upgrade Release 4.6B SAP Project Manager Initial scoping of project for Material Price Variances Requirements gathering/documentation, scope, As-Is, To-Be, project plan, cost estimates, etc. Cheryl A. Clements Senior SAP Project Manager cheryl_clements@durkeemgtsolutions.com 917-239-7592 (m) http://www.linkedin.com/in/cherylaclements Independent Contractor Sept 2002 – Mar 2003 DHL Worldwide Express Planning and Blueprint Phase – FI Latin Release 4.6C SAP Project Manager Lead team of 8 consultants, functional and technical through Blueprint phase of financial systems implementation for all of Latin America. July 2001 – Aug 2002 Stepan Co. New Implementation Release 4.C SAP CO Team Lead Led configuration on all aspects of SAP Product Costing and Controlling. Mar 2001 – July 2001 Miller Brewing Corporation Analysis SAP Project Manager Worked with Miller Project Management for the Phase I of POS project to bring POS items into SAP. Determined resources, cost structure, risks, phased approached, etc. Sept 2000 – Mar 2001 Miller Brewing Corporation Upgrade Release 4.6B from 3.1I SAP Lead PP/PC Consultant Ensure Miller’s customize configuration is correct and progressive with the new 4.6B Training Lead contact for Miller with RWD June 2000 – Dec 2000 PSC Scanners Upgrade Release 4.6B SAP Project Manager On Call for their Go-Live remotely for support and any issues Nov 1999 – June 2000 Unicor – Federal Bureau of Prisons New Implementation & Upgrade Release 4.6B from 4.0 SAP Project Leader & Lead PP / MM / PC Consultant 4.6B Brought in to help during initial Go-Live of 4.0 to change the Go-Live to 4.6. Upgrade performed prior to initial implementation. Verification and re-configuration of all aspects of SAP Production Planning, Materials Management and Product Costing Modules Headed 4 MM team members and 8 PP team members to upgrade functionality and changes to business practices to 4.6B Sept 1998 – Aug 1999 Siemens Southeast Asia New Implementation Release 4.0B Lead SAP PP / MM / PC Consultant Headed a team of 5 MM consultants and 15 PP consultants. Configuration of all aspects of SAP PP, MM and PC (Product Costing) modules Taught MM academy during set up in Southeast Asia Cheryl A. Clements cheryl_clements@durkeemgtsolutions.com 917-239-7592 (m) http://www.linkedin.com/in/cherylaclements Senior SAP Project Manager Independent Contractor Apr 1996 – Aug 1998 Hershey Canada Inc. Toronto, Canada New Implementation Release 3.1F SAP PP / MM / PC Team Lead / Senior Cost Accountant 3.1F Configuration of SAP MM and Production Planning Modules (basic Purchasing and Inventory Management, Production Planning and Product Costing processes) May 1994 – Apr 1996 General Mills Canada Toronto, Canada New Implemenation Release R/2 SAP Configuration/Analyst R/2 May 1993 – Apr 1996 General Mills Canada Toronto, Canada Project Accountant/Operations Accountant Dec 1991 – May 1993 Crown Life Insurance Toronto, Canada Financial Analyst Education 1991–1995 York University Toronto, Canada B.A.S, Bachelor of Administrative Studies – Major Accounting