PROJECT INFORMATION DOCUMENT (PID) APPRAISAL STAGE Report No.: AB6447 Project Name Region Sector Project ID Borrower(s) Implementing Agency Environment Category Date PID Prepared Date of Appraisal Authorization Date of Board Approval I. Afghanistan ICT Sector Development Project SOUTH ASIA Telecommunications (40%); Information technology (25%);General information and communications sector (25%);Public administration- Other social services (10%) P121755 ISLAMIC REPUBLIC OF AFGHANISTAN Ministry of Communications and IT (MCIT); Islamic Republic of Afghanistan; Kabul Afghanistan Tel: 0799-30-1945 mi.bhat@mcit.gov.af Ministry of Communications and Information Technology Mohammad Jan Khan Watt Kabul Afghanistan Tel: (93-20) 210-2655 Fax: (93-20) 290-022 [ ] A [X] B [ ] C [ ] FI [ ] TBD (to be determined) February 14, 2011 February 23, 2011 April 26, 2011 Country Context 1. The Government of the Islamic Republic of Afghanistan (GoIRA) has made remarkable progress since December 2001 in many areas such as primary education, basic health services, irrigation rehabilitation, telecommunications, and rural development. There has been strong, though slowing, economic growth in Afghanistan since 2002, with the GDP growth varying between 9 percent and 16.2 percent.1 Per capita annual income has increased from US$189 in 2002/03 to US$426 in 2008/09. 2. However, these achievements remain fragile. Security remains a serious obstacle to the delivery of reconstruction assistance and implementation of reconstruction programs. Afghanistan’s poverty and social indicators remain among the lowest in the world. Despite ongoing reconstruction efforts Afghanistan remains one of the poorest countries in the world. In 2007, Afghanistan ranked 174 out of 178 countries on the global Human Development Index (HDI). Government capacity is weak despite improvements and the pace of implementation of reconstruction programs has been short of popular expectations. The combination of poverty, 1 World Bank World Development Indicators insecurity, a drug economy, and poor governance means the GoIRA faces daunting challenges in taking the reconstruction agenda forward. 3. As Afghanistan enters the new decade, it faces significant challenges. Key challenges include deteriorating security conditions and growing frustration among citizens about the Government’s limited ability to deliver basic services. It will be critical for the Government to find ways in which it can improve governance, expand the reach of public services, and accelerate economic growth. II. Sectoral and Institutional Context 4. The information and communication technologies (ICT) sector has seen significant growth thus far in Afghanistan. In 2002, there were fewer than 60,000 telephones in operation across Afghanistan. As of early 2010, the number of mobile telephone subscriptions is estimated to be about 13 million and the mobile telephone networks cover about 60 percent of the population. This has had significant impact. Over US$1.2 billion has been invested by the private sector, and 60,000 jobs created directly or indirectly. ICT also offers new opportunities for inclusive growth. 5. The policy and regulatory frameworks have enabled private sector participation. The market has four mobile telephone companies and seven operating Internet service providers (ISPs). There are also a small number of IT services companies. State-owned Afghan Telecom is a unified service provider and operates fixed and mobile telephone, Internet, and domestic and international connectivity networks.2 6. Intercity and international connectivity has improved significantly. The national fiber optic backbone network now connects 20 Afghan provinces and most of Afghanistan’s neighboring countries. It also connects Afghanistan to international telecommunications networks. However, retail Internet services remain expensive and limited in their reach. Estimates suggest that Internet users are only about 5 percent of the population3. 7. The use of IT remains limited in both the public and private sectors. Afghanistan ranks poorly on international e-Government rankings and the majority of ministries do not use IT strategically to support their programs.4 The focus is on automating as opposed to re-engineering existing procedures and processes. Furthermore, significant investments have been made in public sector IT, but these are not adequately underpinned by a coherent strategy. In the private sector, local IT services focus on low value tasks (such as supply and maintenance) and are dependent on the ebb and flow of foreign aid funded programs. 2 The Government plans to privatize Afghan Telecom over the medium term and had gone through one privatization process in 2009. However, a lack of interest from prospective bidders led to the process being abandoned. There is also a need to strengthen the regulatory frameworks that will govern Afghan Telecom post-privatization, because it owns or operates a number of strategic and monopoly assets (such as the national fiber optic backbone). 3 Source: Ministry of Communications and IT 4 Afghanistan lags behind other post conflict and fragile states in the UN’s e-Government scoring: Iraq (0.2690), Lao PDR (0.2383), DR Congo (0.2177), Liberia (0.2170), Afghanistan (0.2048). Source: UN, e-Government Survey: From e-Government to Connected Governance, 2008 8. The Ministry of Communications and IT (MCIT) and the Afghan Telecommunications Regulatory Authority (ATRA) govern the sector. MCIT is the policymaker for the ICT sector and oversees the development of the telecommunications and IT sectors. It is also responsible for coordinating ICT efforts for and across the Government. ATRA regulates the telecommunications markets including voice and data service providers.5 9. The key challenge in the ICT sector is to build on the success of the sector while capturing opportunities to create the requisite infrastructure and ecosystem to mainstream use of ICT for social and economic development in a complex and volatile environment. The strategy adopted is to focus on high priority activities that have substantial Government support and result in irreversible gains in terms of investments, job creation, and economic growth. The Project complements activities undertaken by other donors, notably USAID, which is focusing on building eGovernment capacity and supporting the increased use of mobile money transfer services. 10. The proposed operation builds on the strong growth seen thus far in mobile services to expand service delivery while accelerating expansion and improvements in backbone network connectivity. It also aims to expand broadband connectivity to retail consumers and accelerate the development of the local private sector IT industry. III. Project Development Objectives 11. The Project Development Objective is to expand connectivity, mainstream the use of mobile applications in strategic sectors in the Government, and support the development of the local IT industry. IV. Rationale for Bank Involvement 12. The proposed Project builds on the successful outcome of the Bank-funded Emergency Communications Development Project (ECDP).6 It will help catalyze the second phase of ICT sector development, focusing on mainstreaming the use of ICT and mobile applications in government programs and stimulating growth of the local ICT industry by expanding the backbone network, creating an enabling environment, and skills development. Put together, these activities will support improvements in public service delivery, simplify access to information and markets, and will create crosscutting enablers for economic growth and social inclusion. V. Project Description 13. 5 The Project includes four components. Other institutions with a role in the ICT sector include the Ministry of Finance, which receives taxes generated from the sector totaling about 10 percent of all Government revenues; and the Ministry of Information and Culture, which regulates the content carried by media services including the ISPs. 6 The World Bank has been involved in the Afghan ICT sector through the Emergency Communications Development Project (US$24 million IDA credit), ARTF supported activities (US$6 million), and PPIAF trust fund support. Component 1: Expanding connectivity 14. The Government seeks to promote the rollout of Internet services while ensuring mobile telephone services are competitive and of high quality. The Project will assist in expanding connectivity by supporting the creation of an enabling policy and regulatory environment and through strategic investments in infrastructure. Using a two-pronged approach, the Project will finance the expansion of backbone networks and support the creation of an enabling environment to increase the reach of high quality mobile telephone and Internet services to more users. 15. This component will finance: (a) Technical assistance to MCIT to update the ICT sector policy, aimed at spurring growth in access to and use of ICT; to ATRA to implement regulatory reforms to create an enabling environment for rapid broadband network deployment and for even wider access to high quality mobile telephone services; (b) The extension of the national backbone network to central, northeast, and southern provinces of Afghanistan, totaling about 1,000km, to support the expansion of telephony and Internet services in the central provinces, the northeast, and in the south, and to allow redundancy for the national backbone network; and (c) Capacity building activities for MCIT and ATRA Component 2: Mainstreaming mobile applications 16. This component will finance activities to build on the wide reach and use of mobile telephones in Afghanistan to mainstream the use of mobile telephone-based applications (mobile applications or m-apps) across Government ministries, agencies, and programs. This will include m-apps that expand the reach and improve the quality of public services and applications that support program management. 17. Specifically, the component will finance: (a) Technical assistance for the creation of an mGovernment strategy and roadmap, the development of required policy or regulatory instruments to enable the m-apps ecosystem, and capacity building activities; associated strategic advisory and capacity building support to promote mainstreaming of mApplications; (b) The creation of shared services and infrastructure for use by various ministries, agencies, and programs that will enable less expensive and faster design, testing, deploying, and operation of mGovernment services, including the creation of a service delivery platform (SDP) for mGovernment; and (c) An innovation support program to fund the most innovative ideas selected through a competition that address specific development challenges in priority areas identified by various ministries and agencies of the Government. Component 3: IT industry development 18. There is scope for Afghan IT services companies to serve local demand arising from the increased use of IT in Government, the growing private sector, and the international community. However, growth is held back by key gaps in the ecosystem such as lack of high-quality office facilities and of a skilled talent pool within Afghanistan. 19. This component will finance: (a) Technical assistance to define an IT sector development policy within the context of the ICT policy update, and to develop required legal, regulatory, and investment instruments to capture growth opportunities; (b) A skills development program aimed at developing a pool of skilled and qualified IT professionals as a key building block for IT sector development in Afghanistan; (c) Technical assistance to develop a business plan for the ICT Village being developed by MCIT and shared services and facilities such as high-capacity telecommunications connectivity and backup power supply that will help make the ICT Village an attractive location for Afghan ICT firms; and (d) The setting up of an incubator for ICT firms in the ICT Village and operational support, including rental charges for the incubator space, the acquisition of furniture and some communications facilities for the incubator, and the hiring of an incubator manager. Component 4: Project management support 20. This component will finance the creation and functioning of the Project Management Office (PMO) that will become part of the MCIT’s PICU and support MCIT in Project implementation. Responding to the need to build capacity within MCIT’s finance, procurement, and administration departments, this component will also finance training and capacity building activities for high-performing MCIT staff. VI. Financing ($m.) Source: Borrower/Recipient IBRD IDA Others (specify) Total VII. 0 0 50 0 50 Implementation 21. The Project will be set up, managed, and implemented by the Government of Afghanistan through the Ministry of Communications and IT (MCIT). 22. High-level management of the Project and strategic policy guidance in its implementation will be provided by a Project Steering Committee (PSC), chaired by the Minister of Communications and IT, with right of veto, and with representation of several key agencies including Ministry of Finance, Ministry of Economy, and Ministry of Law and Justice. 23. MCIT is implementing a number of projects in the ICT sector funded by the government and by other development partners. To manage its portfolio of investment projects better, MCIT has established a Program Implementation and Coordination Unit (PICU) chaired by the Deputy Minister (Technical). The Directors of the Policy and Planning Department and ICT Department are core members of the PICU, and the Finance and Procurement Directorates of MCIT support the PICU. This is to ensure further strengthening and sustainability of program management capacity that has been developed over the last few years within MCIT. 24. The Policy and Planning Department will be responsible for implementing the fiber optic connectivity component of the Project. ATRA will implement specific subcomponents under Component 1. The ICT Department will implement Components 2 and 3 of the Project. Each agency will be responsible for the technical aspects of their respective sub-components and activities. A Project Management Office (PMO) will support the implementation of the various Project components. 25. A PMO dedicated to this Project has already been established within MCIT to manage and support MCIT with Project implementation. The PMO will report to PICU. The PMO will employ a few international and national consultants. The PMO is already staffed with a project management specialist, financial management specialist, translator, logistics and administrative assistants, and will also include procurement, Monitoring and Evaluation (M&E), communications and safeguards support. 26. Core financial management and procurement functions for the Project will be handled by the respective departments within MCIT with support from the PMO. The PMO shall be responsible for the fiduciary aspects of the Project, which will be conducted in a timely manner in accordance with World Bank guidelines. On overall project financial management and procurement issues, the PMO will report directly to the PICU. The PMO will also support the Finance Department of the Ministry, as well as its Procurement Department. The PMO will be responsible for all procurement activities under the Project and will help develop capacity of the Procurement Department. VIII. Sustainability 27. There is a high level of ownership of the Project and its associated activities within the MCIT and broadly across Government. A number of ministries and agencies have expressed support for and interest in using some of the facilities and services created through this Project pointing to a strong case for sustainability in terms of responsible ownership, management, and use of the resources created through this Project. 28. The infrastructures created through this Project are sustainable through either their revenue generating or their cost-saving potential. The investments made in the backbone network and the ICT Village will be revenue generating through the provision of telecommunications services through the backbone or the leasing of space in the ICT Village. Investments in the mGovernment SDP could be revenue generating through the provision of services across Government; it is also sustainable through the cost-savings that will be realized through the shared services and facilities that reduce the need for individual agencies and ministries to invest in their own facilities. The SDP will also aggregate demand and bring down the cost of mGovernment service provision. 29. For those activities that have a specific lifetime e.g. the innovation support program, the skills development program, and the CIO training, it is possible to evaluate sustainability in terms of lasting impact of these activities on the ICT sector. The innovation support program creates opportunities for local ICT firms to grow, creating jobs, and helping drive economic growth in Afghanistan. The skills development program will create the talent pool to support the growth of the ICT industry while also helping its direct beneficiaries in improving their incomeearning potential. Finally, the CIO training programs will create a cadre of e-Leaders that will be able to mainstream ICT in the working of the Government in innovative ways and help improve service delivery and the efficiency of internal processes. IX. Lessons Learned from Past Operations in the Country/Sector 30. The proposed Project design draws on lessons learned from operations both within Afghanistan and outside, particularly from other post-conflict countries, and from the experiences of ECDP. 31. Key lessons learned and applied to the project design are: (1) project development objectives should be realistic, focused and achievable in the country, sector and implementing agency context; (b) project components should support country priorities and have broad ownership among stakeholders; (c) project design should be flexible to adapt to a rapidly changing environment; (d) implementation support should be included in Project activities with a focus on retaining staff to ensure continuity and an accumulation of capacity within the implementing agency; and (e) activities should aim to yield quick returns, build basic building blocks to support transition from emergency recovery to medium to long term reconstruction and development, and be sustainable over the long term. X. Safeguard Policies (including public consultation) Safeguard Policies Triggered by the Project Yes Environmental Assessment (OP/BP 4.01) Natural Habitats (OP/BP 4.04) Pest Management (OP 4.09) Physical Cultural Resources (OP/BP 4.11) Involuntary Resettlement (OP/BP 4.12) Indigenous Peoples (OP/BP 4.10) Forests (OP/BP 4.36) Safety of Dams (OP/BP 4.37) Projects in Disputed Areas (OP/BP 7.60)* Projects on International Waterways (OP/BP 7.50) Yes XI. No No No No No No No No No No Contact point at World Bank and Borrower World Bank * By supporting the proposed project, the Bank does not intend to prejudice the final determination of the parties' claims on the disputed areas Contact: Title: Tel: Email: Tenzin Norbhu Sr. ICT Policy Specialist +91 414 79435 tnorbhu@worldbank.org Borrower/Client/Recipient Contact: Minister Amirzai Sangin Title: Minister of Communication and IT Tel: +93 20 210 1100 Email: a.sangin@mcit.gov.af Implementing Agencies Contact: Title: Tel: Email: XII. Mr. Mohamad Ismail Bhat Project Management Specialist +93 20 210 1100 mi.bhat@mcit.gov.af For more information contact: The InfoShop The World Bank 1818 H Street, NW Washington, D.C. 20433 Telephone: (202) 458-4500 Fax: (202) 522-1500 Web: http://www.worldbank.org/infoshop