Product Differentiation and Branding Toby Boss ESU 6 Essential Questions • Why do firms seek to differentiate their products? • How does advertising and branding apply to differentiation? • What are some examples of personal branding? Objectives • Discuss Differentiation • Discuss social media as a branding tool Products • Goods and Services • Some products are identical • Examples – Produce – Electricity – Propane – Air Travel? Prices • If goods are truly identical (electricity, propane) the only difference between goods would be the price. • The sellers are price takers – if they raise the price; they will sell 0 • If they lower the price they will not sell any more units. • Take the price set by the market Perfectly Competitive Markets • • • • • Many small firms Identical products Price takers Easy entry and exit Most firms break even Product Differentiation • Firms seek to set their products apart from the rest so as to charge a different price. • Typically they use the following: – Packaging – Quality or functions – Service – Advertising • Branding sends a consistent message that is identifiable. Advertising • Sunk fixed cost • Sunk: – Once you invest there is no asset to sell later – Compare to equipment – if a firm invests in a building; they could potentially sell it later • Fixed Cost: – Doesn’t change with the level of output. – A commercial doesn’t cost more or less depending on how many units a firm produces Advantages • Big firms had an advantage in advertising • They can spread the fixed costs over many units • There is always a risk – remember “New Coke”? Branding Logos • What comes to mind when you see each of these brands? Super Bowl • $4 million for 30 second spot • What do the stats say? Super Bowl Stats • 82,586 football fans watched Super Bowl XLVIII at MetLife Stadium in East Rutherford, New Jersey • 100 million football fans watched Super Bowl 2014 for almost 3.5 hours in four quarters plus a half time on the Fox broadcast television network. Super Bowl Stats • based on YouTube's data, football fans watched Super Bowl ads more than 265 million times for over 3.2 million hours – which is the equivalent of watching 914,285 Big Game broadcasts. • Based on YouTube's pre-game data for 2014, it looks like the online views of this year's Super Bowl commercials are running about 2.2 times above last year. Super Bowl Stats • And the top five in views are: • Budweiser Super Bowl XLVIII Commercial -- "Puppy Love" with 37 million views. • Duracell: Trust Your Power - NFL's Derrick Coleman, Seattle Seahawks with 16 million views. • Hyundai Elantra | Big Game Ad | "Nice" with 12 million views. • 2014 Volkswagen Game Day Commercial: Wings with 11 million views. • Sorry, Coke and Pepsi. (Uncensored) with 10 million views. Personal Branding • Some examples Wikipedia • Personal branding is, for some people, a description of the process whereby people and their careers are marked as brands. • the creation of an asset that pertains to a particular person or individual… leading to an indelible impression that is uniquely distinguishable. Example • Celebrity real-estate mogul Donald Trump uses his last name extensively on his buildings and on the products he endorses (e.g., Trump Steaks). • What are some other celebrity brands? Differentiation • So what sets you apart? – Skills – Education – Experience – Vision Social Media • What do you want your message to include? • Your digital tattoo – make sure your image is what you want to convey. • “Times Square” Analogy Social Media • How can you use these to convey your brand? – Twitter • Tweet retweeted 3 times will reach 100,000 people • Hashtags – Web 2.0 tools – blogs, Google • Everyone can publish • What will you say? Pinterest Board • Ideas on personal branding • http://pinterest.com/lynneherr1/personalbranding/ Daily Infographic • How to Brand Yourself Reflection • What do you want your personal brand to say?