CAPABILITIES STATEMENT Web Services | Business Intelligence | Software Engineering | Systems & Facilities Management | IT Management Consulting | Cloud Services 2015 About the Owner, Meet Russell D. Henderson, Jr. RUSSELL D. HENDERSON, JR. Founder & CEO • Over 40 years of information technology experience. • Founded ABSS Solutions, Inc. in 2007 after 15 years’ EVP of Automated Business Systems and Services. • 13 years as an Operations Executive. • 5 years as Chief Information Officer of State Department of Transportation. • 5 years as Supervisor at Nuclear Information Systems. • Chief Architect of the first Driving Licenses and Registration system implemented on a micro platform Infrastructure. • Chief Architect of one of the first document management systems implanted inside of a working nuclear reactor. Career IT Professional with a Passion for Innovation VISION FOR THE FUTURE ABSS Solutions is expanding its services to include a wider range of technical expertise and agencies to bring a better and more well-rounded experience to all customers. 2 ASI Areas of Support 3 Extensive experience in delivering services to local, state, federal governments and commercial sectors Application Program & Facility Customer Service & Field Cloud Business Development Management Support Technicians Computing Intelligence • .NET Application Development • WEB Development • System Integration • PeopleSoft Development • Oracle Application Development DBM • Product Implementation & Management • Manage Large Programs for both Application Development and Facility Management • Workstation, Network & Field Technology Support Service • Cloud Processing Solutions ASI Programmers Developed: • Software as Service • Call Center, Help Desk & Customer Service Support • Off-Site Storage and Processing Solutions • High-end Data Warehousing, Retrieval and Analytical tool for Law Enforcement • Big Data Storage and Archival Retrieval • Tools used include Oracle, Informatics and Google like Custom Search Engines. .NET Applications Development ASI provides application developers services including: • Informatica PowerCenter 9.6.1 HF2 • Informatica Data Quality • Informatica Master Data Management • Oracle Business Intelligence • Business Intelligence Applications • Data Warehouse Administration Console • Informatica PowerExchange • ERWIN 4 Program Management • In the IT environment, ASI employees can provide day to day direction of customer employees and other contract workers in the development of information systems. Our project managers’ responsibilities are full system life-cycle. • In the non-IT environment, ASI program managers are currently responsible for major programs for clients including direct contact with end users, all HR functions including staffing and terminations, managing human resources costs, capital costs and expenses. 5 Customer/Help Desk Service • Call center support services include dealing directly with citizens and users on a network. • Cashier and lock box services including bank reconciliation. • Network Tier 1, Tier 2 and Tier 3 help desk services for IT networks. 6 Field Support and Facility Maintenance • Configuration, Installation and Maintenance of Workstations, Printers and Severs. • Configuration, Installation and maintenance telecommunications equipment including routers, switches and other network communication devices. • Configuration, Installation and Maintenance of telephone and information systems 7 Cloud Support Services ASI, with our Cloud Partner Clear Government, Offers Cloud Support Services to include: • Cloud Web Hosting • Virtual Machines • Cloud Storage • Cloud PIV Authentication System • Certified HSPD-12 end to end Solutions Provider • Help Desk – Tiers 1, 2 & 3 • Call Center Services • Cloud Consulting Services • Cloud Professional Services 8 Business Intelligence (BI) Traditional Software Development ASI is currently involved in Analytics projects for a major public utility. For this opportunity, ASI Software Engineers are designing & implementing various Analytics modules for the customer. These modules support: • Customer Care Analytics • Financial Analytics • Budget - Accounting • Inventory Analytics • Water Production Analytics • Tools used include Oracle, Informatica and various reporting applications BI Commercial Product Development • ASI is currently providing applications development services for the development and commercial marking of a State-of-the-Art BI Solutions for law enforcement agencies. This application, which has been developed in conjunction with a Fortune 500 Company, is called Police Business Intelligence Platform (PBI). ASI is an authorized re-seller of this product. • PBI integrates disparate data from both existing information systems and real time data collected for field devices, such as red-light and speed cameras, into a consolidated, normalized and centralized information reporting system. The system is very high speed, includes sophisticated dashboards, minimizes impact on existing information systems and provides “google-like” search capabilities. 9 ASI Examples of Past Performance .NET Applications Development Program Management Services – Non IT Program Management Services - IT Field Support Services 10 .NET and Software Application Developers 11 Washington Suburban Sanitary Commission Under multiple prime contracts directly with WSSC, ASI continues to provide high-end IT professionals to the utility company. Over the past five years, our efforts have included: • Providing application developers to construct and enhance client web sites. • Designing data exchange processes that were able to communicate with the many data sources and file formats used throughout the client’s organization. ASI employees made it easier to report and analyze information that previously used multiple data models to retrieve information such as sales invoices, order receipts, and general ledger charges. • Implementing and administering the client’s Oracle e-Business suite and application development efforts for their Oracle 11i implementation and upgrade project. • Providing an Interdisciplinary Engineering support for its Centralized Bidder Registration (CBR) system. • Administering Systems Programming services to design, implement, and maintain IDMS databases; and on-going migration of these databases to new releases. Contract Period Date: May 2007 to Current Contract Value: Over $3.000,000.00 Program Management Services The Xerox Corporation ASI is currently providing Project Managers (PM) who report directly to the ACS Regional Manager in support of multiple speed camera contracts. These PMs are responsible for: • Staff Oversight • Providing Installation & Maintenance of Red Light Speed Equipment • Violation Processing & Accuracy • Printing & Mailing of Violations • Payment Processing • Customer Service & • Adjudication Support Our PMs have regular interaction with external stakeholders regarding project performance and operation. This Operation involves over $3,000,000 in revenue and over twenty-five full time employees. Contract Period: May 2009 to Current Contract Value to Date: $750,000.00 12 Program Management – IT State of Maryland, Dept. of Information Technology Human Capital Management Project Implementation Project Under a prime contract directly with the State of Maryland, provided DoIT with a Senior PeopleSoft HCM Business/Functional Program Manager. Responsibilities included: • Developing and validating function business requirements. • Managing and participating in functional team meetings to document and assess business process changes and their impacts on current State operations. • Recommending and influencing best practice solutions associated with business process improvement and application design. • Facilitating requirements gathering and documentation efforts, specifically in the areas of Core HR, Time and Labor, Benefits Administration, Employee and Manager Self Service, Position Management as well as Salary and Classification Administration. • Liaising between the project team and State HR agencies for the purpose of requirements validation, issue resolution and coordination of project activities. • Working with the team to identify and address the impact changes to the HR system configuration would have on integrated ERP systems and existing internal and external interfaces. Contract Period: December 2012 to July 2014 Contract Value: $860,000.00 13 Facility Maintenance Services Morgan State University In May 2015, ASI was awarded a four year $900,000 contract to provide network and telephone support services to the Morgan State University (MSU). Under this contract, ASI will maintain MSU’s telephone and network infrastructure for the next four years. Support efforts include: • Telephone Maintenance for the NEC Univerge SV8500 IP PBX Systems and site support of the existing telecommunications infrastructure at Morgan State University. This includes existing NEC-PBX’s, NEC-Q Master Automatic Call Distributor (ACD) and Mitel Voicemail System. • Maintenance and support 7 days a week 24 hours a day including the purchasing of all materials, parts, labor to support the maintenance of existing infrastructure and new installations as required by MSU. • Software Assurance (SWA) for all active NEC Univerge SV8500 IP PBX’s, the MSU MITEL Networks 640 IP Unified Messaging/Voicemail/Auto Attendant System. Contract Period Date: May 2015 to July 2016 with Options Contract Value: $213,000.00 14 Field Support and Facility Maintenance Maryland Transit Authority Under a three year sub-contract, ASI provided field support technicians who provided the following services: • Tier 1, 2 and 3 Support. • Answering Service Desk calls and logging each call into the IT Service Desk system. • Reviewing call history, assessing and resolving the noted problems, and performing documentation in the IT Service Desk system. • Ensuring that all workstations are current on drivers, patches and security updates. • Troubleshooting workstation network connectivity issues. • Setting-up new workstations and printers to access the network. • Deploying new state procured equipment and software to the existing network. • Documenting moves/adds/changes in accordance with MDTA inventory and DGS policies/procedures. • Troubleshooting issues regarding all hardware and software stated above. • Installation of software/hardware on workstations. • Performing hardware/software testing, installation, and maintenance. • Assisting in the development of installation instructions/standard operating procedures for applications. • Performing configuration management of hardware/software. Contract Period Date: May 2011 to July 2014 Contract Value: $350,000.00 15 Business Partners 16 ASI is a successful partner with a variety of large and small companies. With the Xerox Corporation, ASI is developing a State of the Art Business Intelligence solutions for public safety organization. In late 2015, ASI will begin marketing and supporting this solution to law enforcement organizations at the federal, state and local level. Mindseeker, Inc. a Virginia IT firm has been a partner of ASI since 2015. ASI and Mindseeker have jointly bid and won a variety of opportunities with the State of Maryland and other organizations. AU & Associates is an Oracle/PeopleSoft consulting firm that ASI has partnered with to provide the best solution at the lowest cost for customers with the State of Maryland and Local Governments. AU is a sub-contractor with ASI in Prince George’s County. Clear Connection and ASI have partnered to provide Cloud Storage, processing and retrieval solutions. Clear Connections is an authorized provider of Cloud solutions to the Federal Government and operates and maintains a certified Cloud facility in Ashburn, VA. ASI Contract Vehicles Maryland CATS Plus 2013 to 2027 Contract 265545 WSSC BOA Contract 1067 2014 to 2017 GSA Schedule 70 Contract Number GS-35F-292AA Prince George’s County Cats II Contract S15-003 SBA 8(a) Certified •Functional Area 2 - Web and Internet Systems •Functional Area 3 - Electronic Document Management •Functional Area 5 - Software Engineering •Functional Area 6 - Systems/Facilities Management and Maintenance •Functional Area 10 - IT Management Consulting Services •Functional Area 11 - Business Process Consulting Services •Functional Area 17 - Documentation/Technical Writing •Application Programmers •Business Systems Analysis •Data Warehousing, report and database services •Software Solution Development •Helpdesk and Technical Support Service •Project Manager •Program Manager •Subject Matter Expert •Application Developers •Help Desk Manager •Help Desk Specialist •Network Support Technicians •Program Analysts •Technical Writers •Application/Software Engineering •Service Desk Support • Issued September 18, 2015 •Valid through September 17, 2024 17 A Certified Minority-Owned Enterprise 8(a) Certified U.S. Small Business Administration PRINCE GEORGE’S COUNTY, COUNTY BASED SUPPLIER – CBBC-14-082 MARYLAND MARYLAND SMALL BUSINESS RESERVE DOT 09-011 SB12-3196 PRINCE GEORGE’S COUNTY MBE Certification No. 14-10204 WASHINGTON METEROPOLTIAN AREA TRANSIT AUTHORITY Certification No. 1274-W VIRGINIA DEPARTMENT OF MINIORITY BUSINESS ENTERPRISES – Reciprocity DB2009-0188-2016 Providing Full Service IT Solutions Since 2007 18 METROPOLTIAN WASHINGTON AIRPORT AUTHORITY DB2009-0188-2016 WASHINGTON SURBURBAN SANITARY COMMISSION 09-011 For Additional Information Please Visit: www.absssolutionsinc.com Download this Capability Statement Download ASI GSA Schedule Download ASI Maryland CATS Plus Price Schedule See the Latest News 19 Why Pick ABSS Solutions? Strong past performance in core service areas with major corporations / state agencies Various contract vehicles that expedite and simplify the award process Low overhead structure, competitive labor rates Minority business certifications at state, corporate and federal levels 20 NAICS Codes 21 334112 (3572) Computer Storage Devices 334113 (3575) Computer Terminals 334119 (3577) Computer Peripheral Equipment 334611 (7372) Prepackaged Software 514191 (7375) Information Retrieval Services 514199 All Other Information Services 514210 (7374) Computer Processing, Data Preparation and Processing Service 541511 (7371) Computer Programming Services 541512 (7373) Computer Integrated Systems Design 541513 (7376) Computer Facilities Management Services 541519 (7379) Computer Related Service, not Elsewhere Classified 811212 (7378) Computer Maintenance and Repair Providing Full Service IT Solutions Since 2007 Contact Information ABSS Solutions, Inc. 5804 Lowery Lane Upper Marlboro, MD 20772-3963 • DUNS: 789549263 • EIN: 20-5891646 • CAGE CODE 55MC0 • MARYLAND SBR SB12-3196 Web: www.absssolutionsinc.com Voice: 301-358-5889 Fax: 301-576-8190 Email: sales@absssolutionsinc.com