REPORTING from ORACLE EBS REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 1 PRESENTATION OUTLINE Introduction Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 2 PRESENTATION OUTLINE Introduction Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 3 PRESENTATION OUTLINE Introduction Background – which Application? Background Number completed Results Applications, countries represented Size of Organisations & Support Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 1. Which application ? Other 18 10% Projects 3 2% HRMS 13 8% Financials 134 80% REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 4 6 PRESENTATION OUTLINE Introduction Background – which Country? Background Number completed Results Applications, countries represented Size of Organisations & Support Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS 3: Which country do your answers relate to? BeLife.co.uk: UKOUG May 2009 UK 49 30% UAE 6 4% India 23 14% USA 24 15% REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 5 6 PRESENTATION OUTLINE Introduction Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 6 PRESENTATION OUTLINE Introduction Background – Number of Users? Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion 4: How big is your user base? REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 35 30 25 20 15 10 5 0 A. 1-10 B. 11-20 C. 21-50 D. 51-100 E. 101-200 F. 2001,000 G. 1,000 + REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 7 6 PRESENTATION OUTLINE Introduction Background –Support FTE? Background Number completed Applications, countries represented Size of Organisations & Support Results 5. How Many Maintain Oracle? Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 40 35 30 25 20 15 10 5 0 1-2 3-5 6-10 11-20 21-30 31-40 41-50 51+ REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 8 6 PRESENTATION OUTLINE Background – Maintaining Semantic Layer. Introduction Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion 6. How do maintain your semantic layer/metadata? We don't maintain it 17% REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 Analyst/DBA 51% Third party tool 9% Other 1% Oracle Tool 22% REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 9 6 PRESENTATION OUTLINE Introduction Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 10 PRESENTATION OUTLINE Introduction A note on the Graphs… Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS Ranking BeLife.co.uk: UKOUG May 2009 80 70 60 50 highly recommended 40 30 GOOD GOOD recommended acceptable very poor 20 10 not recommended Neutral Neutral acceptable 0 -10 BAD -20 -30 REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 11 10 PRESENTATION OUTLINE Introduction Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 12 PRESENTATION OUTLINE Introduction Results – Reporting Tools Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion 80 Reporting Tools REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 60 40 highly recommended recommended 20 acceptable very poor 0 not recommended acceptable -20 -40 -60 REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 13 10 PRESENTATION OUTLINE Introduction Results – Reporting Tools Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 Question 9: REPORTING TOOLS- Please note any further comments about reporting FSG is not flexible enought I don't see integration across modules for reporting I feel Oracle should have to provide option to export the report in MS-Excel format. More, SRS should be flexible in to hide It depends on the expertise of the end users Major issue is that many required reports are missing and clients need those reports before going live for that consultants have to develop those reports while compromising quality. Most done using Excel but this doesn't please the auditors who thing everything should be available at the press of a button No Comments. Lot of Improvement could be made in reporting tool. Could be more normalized and simple. More GUI can be provided to end user so that they can generate their required themselves. Option for generating Excel output to improved. Although BIP/XMLP can be used to generate Excel output, it couldn't satisfy the user requirements/acceptability for bigger reports(Transaction Listing) due to performance issue (Since Excel = HTML Recommend BI Apps 7.9.6 not Daily Business Intelligence. This is a great product. Spreadsheet Server and Noetix are both excellent reporting tools for Oracle. FSG is just plain horrible. Std Oracle and RDF reports are generally not used Super Visual Formade(SVF)for Oracle E-Business Suite REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 14 10 PRESENTATION OUTLINE Introduction Results – Reporting Tools Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 There is a lack of cost effective tool for ad-hoc reporting by users without needing knowledge of table structures. I guess this is not possible without end user layer defined first. Use of Oracel Portal Use XLS export from forms We also developed our own reporting systems by taking data from messaging applications, since we used more than 1 applications (ERP, MFG, PDM are all different systems). We import data into our warehouse to report using Microstrategy We usually download Standard Reports, Customized reports and queries into Excell and use Pivot tables for analysis You can not assume that in order to produce a report you have to manipulate data. In EBS in gl FSG other modules oracle report builder, oracle discoverer & other tools We using reporting tools for BI (Cognos) but not for financial reporting. We have purchased a third party reporting tool to make financial reporting easier. It was also understood that ADI would not be certified on 10g. We were advised to upgrade to Report Manager but this is totally unacceptable and the functionality is We also user GL Wand. REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 15 10 PRESENTATION OUTLINE Results – Reporting & Analysis Introduction Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider 80 Reporting & Analysis Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 70 60 50 highly recommended 40 recommended acceptable 30 very poor 20 not recommended acceptable 10 0 -10 -20 -30 REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 16 10 PRESENTATION OUTLINE Results – Reporting & Analysis Introduction Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS Question 11: REPORTING and ANALYSIS TOOLS BeLife.co.uk: UKOUG May 2009 Discoverer "Not Recommended" due to frequency of inability to find data required for inclusion in reports within the "standard" EUL Dr.Sum EA and SAP BW Hyperion is a great tool for consolidation. WEB ADI is far, far worse than ADI "classic". Most of our MIS is from an in-house developed dsystem oracle BI apps for EBS is missing and too expensive Oracle report designer. Nice tool but very difficult to do debuging for OA Toad, Report 6i We use a product called Business Object Planning from SAP for our management accounts and budgeting processes. We use ADI for FSGs. This is acceptable, but high maintenance. We use Discoverer. But it's not very supported or user-wide. Many do not know how to use it. We're phasing it out. We find there are too many different reporting options for users. They don't know which one to use. wE USE khalix for budgetary, forecasting reporting plus also for statutory/fiscal reporting We use Microstrategy We used discoverer coupled by our own developed reporting tools using Oracle tools. We are currently investigating report manager and intend to revisit FSG's REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 17 10 PRESENTATION OUTLINE Introduction Results – Drill Down & Transaction Analysis Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider 80 Drill Down & Transaction Analysis Tools Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 70 60 50 highly recommended 40 recommended 30 acceptable very poor 20 not recommended 10 acceptable 0 -10 -20 -30 REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 18 10 PRESENTATION OUTLINE Introduction Results – Drill Down & Transaction Analysis Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 Question 13: DRILL DOWN/TRANSACTION ANALYSIS - Please note any further comments about drill down/ transaction analysis tools. Ad hoc queries we use Access / ODBC classic ADI had great drill downs Custom tool available to support requirements. But, would like to replace with supported 3rd party application Microstrategy OBIEE REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 19 10 PRESENTATION OUTLINE Introduction Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 20 PRESENTATION OUTLINE Introduction What could Oracle Do? Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Question 18: What more could Oracle do to help you access to their current offering?(For example clarity on pricing, a clear enhancement path (with an easy start progressing to richer functionality in small steps))?Limited to 50 characters - send us an email at Surveys@BeLife.co.uk if you run out of space). Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 10 Best practise solutions for the different Oracle application. clarity on pricing, clear path to start simply then upgrade Better information and clearer pricing with easy start option Clarity on options & prices, including non-Oracle products. Clarity on pricing. we feel that they dont offer fair price to each company and also policy for support (metalink) depends upon the userbase( you dont get prompt response if you have a lesser userbase) clear path to start simply then upgrade Clear path to stat simply then upgrade, licensing conditions Cost Ease of User doc. with a sample matching bussiness process in a flow. Easy Upgrade establish meaningful upgrade paths for each major client. I should have to take care of segment of DFF at the time of up-gradation specially in context of country specific localaization. improve pricing, simplify solution Integration of recently acquired tools with Oracle EBS Lower Pricing of BIEE and BI Apps. It great but very expensive. Make OBIEE affordable for all - especially in this market scenario, Offer more out of the box and plug and play reporting in REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 21 PRESENTATION OUTLINE Introduction What could Oracle Do? Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 10 Metalink Support staff should be more competant.Some business processes needs to be redefined like issuance of material to project without implementing Projects Manufacturing, Capex budgeting should be included in the system. More continuity on products more sales persons around all countries, less prices much cheaper pricing offer more online training Oracle always supports good please make it bug free Pricing product growth and path replace FSG with something that works Reporting of the business process improvement with the upgrading. Review the standard seeded reports and improve accuracy, parametrization, aesthetics sell bi apps for free using oracle tools Understand the problems experienced by their customers esp. SMEs Upgrades are always issue at the Oracle part and again I will focus on standard reports. What's available I would like a easy to use reporting tool that does not cost the earth to maintain or implement and is part of ebs REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 22 PRESENTATION OUTLINE Introduction Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 23 PRESENTATION OUTLINE Introduction Background Number completed What is Important? Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion What is Important about a Solution? REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 80 60 40 Vital Very Important Irrelevant 20 Minor Consideration Important 0 -20 -40 REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 24 20 PRESENTATION OUTLINE Introduction Background Number completed REPORTING from ORACLE EBS Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion all encompassing solution Small quick wins 11 5 13% 6% REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 20 small quick wins which are part of an all encompassing solution 39 48% small quick wins which could be part of an all encompassing solution 27 33% REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 25 PRESENTATION OUTLINE Introduction Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 26 PRESENTATION OUTLINE Introduction Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 REPORTING from ORACLE EBS •Survey will stay open for a while longer •Repeat survey later •Issues to include •Email me at Simon.Tomey@BeLife.co.uk REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 27 22 PRESENTATION OUTLINE Introduction REPORTING from ORACLE EBS Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 Question 22: Please tell us about any improvements we could make to this survey or tell us what subjects you'd like to see in another survey. Fact-finding of the customer satisfaction. Great, congratulations. Implemntations of good suggestions It all fine. Questions related to issues being faced on integration of Applications can be added up Thanks for the great survey and questions. Appreciate the work being put together, and always open to suggestions Thanks for the survey, it is long overdue. The background info section needs "Don't know" as an option. You haven't asked which version of the applications are in use. as a whole EBS is ok but some times report customization for a complicated may take more time to customzie Allow more space than just 50 characters REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 28 22 PRESENTATION OUTLINE Introduction Bright Ideas? Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion Question 19: Have you any bright ideas, recommendations for the rest of the Oracle REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 An offer of the item information and Mediation of the work. Come up with a REAL reporting solution that works so I don't have to go out shopping for 3rd party solutions Formulate a good landed costing solution Get Simon Tomey on the case i think there is lot of product overlap Integration of modules for data entry and reporting Look first at what you can get "out of the box" from Oracle - it may not be perfect but you've probably paid for it and it is specifically designed for Oracle. It ought to be upgradable too. Need to be easy reporting Recommend a BI Publisher workshop Spreadsheet Server is a good concept that Oracle can buy and deploy - similar to Excel Addin for Essbase Survey to understand who is using which products to report from eBusiness suite applications. Take advantage of the XML reporting feature. It is the most versatile Tell me why would more use windows than other operating system? Simpally, easy navigation and simple effective help system of windows. These feature lack of in Oracle financials 11i or R12. Try to use more query from forms Use BI Apps 7.9.6. It's an awesome product - best thing I've seen Oracle do in the last 10 years. Ya instead of workaround in the implementation better to go with standard features. REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 29 22 PRESENTATION OUTLINE Introduction REPORTING from ORACLE EBS Background Number completed Applications, countries represented Size of Organisations & Support Results Reporting, Reporting & Analysis, Drill down Important Issues to consider Discussion REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 REPORTING from ORACLE EBS BeLife.co.uk: UKOUG May 2009 30 22