Performance & Portfolio
Management:
SAS® IT Intelligence for the
Air Force Personnel Operations
Agency
Gail Bamford
Industry Marketing Manager, Defense & Intelligence
Bob Nelson
IT Domain Specialist
November 4, 2011
Copyright © 2011 SAS Institute Inc. All rights reserved.
SAS – Leader in Business Analytics

Largest privately held software
company in the world

2010 Revenue: $2.43 Billion – 35 Years
of consecutive growth

24% reinvestment in R&D for 2010

50,000 deployments worldwide

12,000 employees

90 of the top 100 of Fortune Global 500

All 15 U.S. Departments and 90% of
U.S. Federal Agencies

All 50 U.S. State Governments

Government agencies in 80 countries
Life Sciences: 6% Manufacturing: 5.5%
Retail: 4.5%
Communications: 7%
Education: 3%
Services: 11%
Energy & Utilities: 3%
Other: 1%
Government: 15%
Financial Services: 42%
Copyright © 2011, SAS Institute Inc. All rights reserved.
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SAS Business Analytics Framework
• Data Integration
• Data Management Platform (DMP)
• SAS Data Access Plug-in’s
• Analytics
• SAS BASE
• SAS Enterprise Miner/Text Miner (EM/TM)
• SAS Enterprise Content Categorization (ECC)
• SAS Social Network Analysis (SNA)
• SAS Enterprise Guide/JMP (EG/JMP)
• Reporting
• SAS Enterprise Business Intelligence (EBI)
• Business Solutions
• SAS Fraud Framework
• SAS Customer Intelligence
• SAS IT Resource Management (ITRM)
• All tools generate SAS Code which enables customer flexibility and extensibility
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS® IT Intelligence
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Copyright © 2011, SAS Institute Inc. All rights reserved.
Presentation Agenda:
 SAS IT Intelligence Solution Overview
 Differentiators
 Government IT Business Objectives
 What is SAS IT Intelligence?
Performance Management
» Resource Optimization
» Financial Cost Analysis
 Questions and Answers
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS IT Intelligence Performance Management
Differentiators
1. SAS Analytics and Advanced Forecasting
2. IT infrastructure data source indifference
3. IT performance measurements combined with IT cost
information in a single data repository
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Copyright © 2011, SAS Institute Inc. All rights reserved.
The Federal Sector Challenge
Moving from an efficient to effective government
Current State : Efficient Government
Future State : Effective Government
• Service delivery provision in pockets
• Basic services provisioning
• No single view of a department or agency
• Difficult to demonstrate alignment to
County State
Municipality
• Predictive analysis for growth
• Accountability and transparency
government priorities
• Effective cost analysis of IT
• Disparate monitoring
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Copyright © 2011, SAS Institute Inc. All rights reserved.
United States Government:
Business Case Objectives

Performance Management Analysis:
 Mission Effectiveness: What IT resources are being used?
» Analysis of the current IT environments
» Forecast of anticipated IT demand
» Analysis of resources and services gauging smart growth of
IT
 Cost Efficiencies: What is “causing the cost” of IT consumption?
» Go beyond managing IT cost
» Trace and align the costs of IT to specific applications
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS IT Intelligence for Performance Management
IT Business Solution
SAS® IT Intelligence
Resource
Reliability
Financial
Cost Analytics
Accurate Analysis of all IT Resources – Across the Enterprise
Optimization of Existing Resources
Cost Transparency and Forecasting
Server Consolidation / Virtualization / Cloud
IT Cost Modeling
Characterization / Forecasting of Resource
Workloads
Cost Recovery/Chargeback
Executive Portal/Dashboard/Scorecard
Mission Effectiveness combined with Cost Efficiencies
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS IT Intelligence for Performance Management:
Supports the Entire IT Enterprise
SAS® IT Intelligence
Databases
Operational Infrastructure
Call Centers
Web Data
Applications
Mainframe
Storage
Virtual Machines
UNIX/Linux
Windows
Networks
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS IT Intelligence for Performance Management
IT Resource Utilization
 Harvesting disparate silos of performance
measurements
 Daily IT health check status dashboard and
reports
 Proactive instead of reactive analysis
 Performance and demand management analysis
 Predictive capacity planning and exhaust
analysis
 Consolidation and virtualization analysis
 Cloud computing analysis
 Power energy utilization analysis
 Single platform for additional analysis – costing,
service reporting, etc.
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS IT Intelligence: Resource Analysis
IT Dashboard Integration for Performance Analysis
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SAS IT Intelligence: Resource Capacity
Enterprise IT Forecasting Analysis: Trending IT Resources and Services
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SAS IT Intelligence Performance Management
Predictive Forecasting Analysis
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS IT Intelligence Performance Management
Going Beyond Trending with Advanced Enterprise Infrastructure Forecasting
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS IT Intelligence: Virtual Utilization Analysis
Resource Optimization – Advanced Utilization Analysis
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS IT Intelligence: Virtual Optimization
Resource Optimization – Advanced Utilization and Forecast Analysis
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS IT Intelligence: Cloud Utilization Analysis
Cloud Analytics – Utilization Analysis
What is happening in the long-running
reservations? How are they utilizing their
reserved CPU resources?
Analysis of Long-Running Reservations
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS IT Intelligence: Cloud Storage Analysis
Cloud Analytics –Analysis and Reporting
Quick glance it is obvious that many of the filers
are quite full. This prompts a further investigation
about how storage is used….
Cloud-Wide View of Storage Consumption
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS IT Intelligence: Cloud Advanced Analytics
Monte Carlo Simulation to Predict Effects of Policy Change
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SAS IT Intelligence for Performance Management:
IT Consumption Cost Analysis

Making strategic decisions based on a true
understanding of the costs of IT consumption

Determining the IT and business processes
that “causes” these costs, and how to control
them

Analysis of the IT effective costs to determine
accurate cost recovery billing rates

Budgeting & project management cost
analysis

Predicting future resource needs, and costs in
dynamic organizations

Defendability, auditing, regulatory and IT
governance requirements
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Copyright © 2011, SAS Institute Inc. All rights reserved.
Language: Allocation vs Consumption
Old School vs New School Based on IT Activities
IT Traditional Accounting
Salaries
$231,917
Mainframe CPU Secs $95,384
Server CPU Secs
$75,228
Storage, Alloc
$72,743
Storage, Unused
$36,745
Network Cycles
$23,614
Print Pages
$18,733
Facilities Expense
$15,372
Utilities
$10,387
Depreciation
$10,222
IT &
Business
Cost
Alignment
Help Desk Support
Disaster Recovery
Print Shop Support
Website Maintenance
Workstation Setup
Equipment Installation
Equipment Relocation
Application Support
Capacity Management
Security Administration
Network Administration
TOTAL $590,345
$124,846
$116,320
$82,143
$69,945
$57,599
$45,235
$27,747
$17,768
$16,704
$16,648
$15,390
TOTAL $590,345
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Copyright © 2011, SAS Institute Inc. All rights reserved.
Language: Allocation vs Consumption
Old School vs New School Based on Business Activities
IT Traditional Accounting
Salaries
$231,917
Mainframe CPU Secs $95,384
Server CPU Secs
$75,228
Storage, Alloc
$72,743
Storage, Unused
$36,745
Network Cycles
$23,614
Print Pages
$18,733
Facilities Expense
$15,372
Utilities
$10,387
Depreciation
$10,222
IT &
Business
Cost
Alignment
Worldwide Force Support
Headquarters Support
AF Tech Info Center
Unmanned Surveillance
Combat Command Support
Educ & Training Command
Space Command Analysis
AFPOA Support Analysis
Mobile Enterprise App Plat
Europe Command Support
Facilities Improvements
TOTAL $590,345
$124,846
$116,320
$82,143
$69,945
$57,599
$45,235
$27,747
$17,768
$16,704
$16,648
$15,390
TOTAL $590,345
“what IT’s true costs are”
Copyright © 2011, SAS Institute Inc. All rights reserved.
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SAS IT Intelligence for Performance Management
Cost Insight Analysis / Reporting
Dashboards for IT and Agencies
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS IT Intelligence for Performance Management
Cost Insight Analysis / Reporting
Cost Analysis by Department
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS Intelligence for Performance Management:
Financial Analysis of Actual Versus Plan
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS ® IT Intelligence:
Analytics for Strategic IT Decisions
Performance Management:
 Mission Effectiveness combined with Cost Efficiencies
• Daily IT health check status dashboard and reports
• Predictive analytics of existing foundation performance
• Optimization and virtualization/cloud analytics
• Align and analyze costs of IT consumption
• Insight into what is “causing the costs”
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS IT Intelligence Performance Management
Differentiators



SAS Analytics and Advanced Forecasting
IT infrastructure data source indifference
IT performance measurements combined with IT
cost information in a single data repository
28
Copyright © 2011, SAS Institute Inc. All rights reserved.
Additional Information
Websites
 SAS IT Intelligence information:
http://www.sas.com/solutions/itsysmgmt/index.html
 SAS IT Resource Management documentation:
http://support.sas.com/documentation/onlinedoc/itsv/
Downloadable documents provided:
 SAS IT Intelligence for Resource Optimization
(brochure)
 How can we make IT services available and consistent
while demonstrating value to constituents? (brochure)
 SAS IT Intelligence for Financial Optimization (brochure)
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Copyright © 2011, SAS Institute Inc. All rights reserved.
SAS® IT Intelligence:
Thank you!
If you are interested in hearing more about SAS and how we
address Program and Portfolio Management with Analytics
solutions, please contact:
Gail Bamford
Industry Marketing Manager for Defense & Intelligence
Gail.Bamford@sas.com
571-227-7000 x51715
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