On the Road Toward Excellence in Reliability

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Qurayyah Sea Water Maintenance Div

May 3, 2009

“Safety is a Measure of Success”

The Ultimate Goal – Reliability Excellence

Safety is a Measure of Success

Outline

Our Strategy to Build Reliability

Current Initiatives

• Elimination of ‘Bad Actors’ (Frequently Failing Equipment)

Deployment of Enhanced Business Processes

Developed Forms for the use of Reliability Engineers

Challenges

Rapid Improvement Teams

Way Forward

Safety is a Measure of Success

Our Strategy to Build Reliability

Achieve and Sustain Best-In-Class Performance

Expand

Improvement

Opportunities

SUSTAIN

Continuous

Awareness &

Team Building

Monitor Results

IMPROVE

Max Systems

& Resources

Utilization

Deploy Predictive

Maint Tools

Optimize

Preventive Maint

Optimize Support

Services

STABALIZE

Eliminate

‘Bad Actors’

Enhance

Business

Processes

Capture

Knowledge

Improve SAP

Data Quality

Journey Towards Maintenance & Reliability Excellence

Outline

Our Strategy to Build Reliability

Current Initiatives

• Elimination of ‘Bad Actors’ (Frequently Failing Equipment)

Deployment of Enhanced Business Processes

Developed Forms for the use of Reliability Engineers

Challenges

Rapid Improvement Teams

Way Forward

Safety is a Measure of Success

Current Initiatives

Elimination of ‘Bad Actors’ (Frequently Failing Equipment)

• Shipping Pumps G-7101 – G-7801

• SO

2

Gas Fan

• Column Bottom Pumps

Safety is a Measure of Success

Shipping Pumps Trips 2008 – 2009 1

st

QRT

Data Source: SWED Trip Report & Operations Logbook (Period: Jan 2008 – March 2009)

Current MTBF :

1.5 Months

Mean Time Between Failure: (MTBF)

Desired MTBF:

60 Months

Safety is a Measure of Success

Shipping Pumps – Action Plan

Safety is a Measure of Success

Bad Actor- SO

2

Gas Fan

Recommendations :

• Short-term - Change Preventive Maintenance interval from 12 to 3 Months.

• Long-term - Implement engineering design package (under development) to eliminate the process upset

Status: ETC: TBD

Safety is a Measure of Success

Bad Actor- Column Bottom Pumps

Root Cause:

Premature Failure of Pump Wear Rings and Anti-

Rotation pin due to inappropriate “Material”

(Nitronic -60) causing “High Vibration”

Short Term Plan:

Sent old wear rings to CSD Metallurgy Specialist for Analysis. –

Waiting for recommendations

Overhaul five (5) pumps module 15 – 19 and replace the wear rings and anti rotation pins, fabricated from correct material

Long Term Plan:

Inspect other nine (9) pumps module 20 – 28 and replace wear rings

Inform MS to contact the vendor for correct material wear rings and stocking action

Safety is a Measure of Success

Current Initiatives

Deployment of Enhanced Business Processes

Reporting PM finding – Early detection of problems

Supervisor

Report Notification

No Tracking & Feedback

PM QA /QC

Safety is a Measure of Success

Current Initiatives

Deployment of Enhanced Business Processes

Equipment Trips Reporting and Tracking

Operations Plant Foreman Plant Engineer

No E- Process, Trip Sheets are manually filled and Tracked .

Staff

Maintenance

SAP M2

Notification

Comments Comments Findings

Root Cause

Evaluation

Reliability Engineer’s Evaluation and Tracking

Safety is a Measure of Success

Current Initiatives

Deployment of Enhanced Business Processes

Maintenance Rework Tracking

Operations Plant Foreman Reliability

Any maintenance work repeated due to same

Staff three (3) months from last completion

Rework

Notification

Comments

Engineer

Comments

Maintenance within

Findings

Current Process

Issues Finding &

Recommendations available

Reliability Engineer Evaluates and Tracks through KPI

Safety is a Measure of Success

Current Initiatives

Developed Forms for the use of Reliability Engineers

Preventive Maintenance

Deviation

To track the PM delays due to Operational requirement

Maintenance Rework

To record the findings and corrective action taken for any maintenance rework

Bad Actor – Root Cause

Analysis and

Recommendations

To track frequently failing equipment – coordination for Root Cause Analysis and recommendations tracking

Safety is a Measure of Success

Outline

Our Strategy to Build Reliability

Current Initiatives

• Elimination of ‘Bad Actors’ (Frequently Failing Equipment)

Deployment of Enhanced Business Processes

Developed Forms for the use of Reliability Engineers

Challenges

Rapid Improvement Teams

Way Forward

Safety is a Measure of Success

Challenges

• Firefighting – Reactive Maintenance Culture – Low Schedule

Compliance

• Historical data for ‘Failure Analysis’ is not available

• Lack of Quality Assurance

• Incomplete Equipment SAP Database and Bill of Materials

• Equipment without PM program

• Lack of Condition Monitoring Tools and Skills

• No defined Maintenance Strategy to transform from PM to PdM

• Non availability of Standard Job Plans

• No Reliability KPIs deployed

Safety is a Measure of Success

Outline

Our Strategy to Build Reliability

Current Initiatives

• Elimination of ‘Bad Actors’ (Frequently Failing Equipment)

Deployment of Enhanced Business Processes

Developed Forms for the use of Reliability Engineers

Challenges

Rapid Improvement Teams

Way Forward

Safety is a Measure of Success

Repaid Improvement Teams

Enhance Equipment Trip Tracking and Monitoring

Scope

• Deploy new business process and Reliability

Tracking Forms

• Conduct SAP awareness sessions

• Develop a ‘Best Practice’

• KPIs and Monitoring

• Involve Crafts in RCA

• Audit SAP M2 Notifications

Champion :

Abdul Waheed

Reliability Engineer

Safety is a Measure of Success

Repaid Improvement Teams

Improve the ‘Quality’ of Equipment Repair History and Knowledge Sharing

Scope

• Arrange training workshops

• Develop template for quality history input

• Develop ‘Quick Reference’ pocket books for crafts

• Facilitate SAP authorization for Quality data

Champion :

Salah Al-Shihri

Maintenance Foreman

Safety is a Measure of Success

Repaid Improvement Teams

Improve the Planning & Scheduling Process and Manpower Utilization

Scope

• Facilitate the Schedule

Compliance Improvement

• Measure the current manpower utilization and improve the process

• Deploy a system for Crafts daily assignment through work ticket.

• Identify the causes for

Material delays

Safety is a Measure of Success

Champion :

Khalid Al-Shehri

Reliability Engineer

Repaid Improvement Teams

Improve the SAP Equipment Data Quality and Bill of Materials

Scope

• Establish an action plan to improve the SAP Equipment data quality

• Link Bill of Materials and ecopy of equipment manuals /

URL of smart drawings

• Assign appropriate PM for the new equipment through PM

Coordinator.

Champion :

Mohammad Al-Garrash

Reliability Engineer

Safety is a Measure of Success

Repaid Improvement Teams

Lead the PM Quality Team

Scope

• Develop PM QA scope

• Tour Plant and identify deficiencies from Maintenance

Perspective

• Track and Monitor the deficiencies reported by PM

Crew

• Balance PM workload for next year

Champion :

Mohammad Al-Fadhal

Maintenance Foreman

Safety is a Measure of Success

Repaid Improvement Teams

Contracts Optimization and Effective Utilization

Scope

• Develop guidelines for stepping jobs to Contractor

• Deploy KPI to track and monitor the emergency mobilization

• Monitor repeated work on

‘Short Form Contract’ and peruse for a Long Form

Contract

Champion :

Hani S Nogaidan

Contracts Engineer

Safety is a Measure of Success

Outline

Our Strategy to Build Reliability

Current Initiatives

• Elimination of ‘Bad Actors’ (Frequently Failing Equipment)

Deployment of Enhanced Business Processes

Developed Forms for the use of Reliability Engineers

Challenges

Rapid Improvement Teams

Way Forward

Safety is a Measure of Success

Way Forward

• Continue on Quarterly Reward and Recognition for Maintenance

Crafts in taking the “Proactive Maintenance approach”

• Involve Maintenance Crafts in improvement projects

• Continue capitalizing on PM findings to develop appropriate

Maintenance Strategies

• Strengthen the PM QA process

• Conduct PM optimization using PMO 2000 in 2011.

• Deploy Predictive Maintenance Tools (IR Camera – Ultra sound)

• Deploy Wireless technology for Vibration Monitoring

• Purchase hand held vibration monitors

• Strengthen the OCM Program

Safety is a Measure of Success

Current Reality

Scattered knowledge

Inconsistent actions

Safety is a Measure of Success

What Maintenance

Work?

At What time?

Future Outlook

business process and practices

Consistent organized way to capture and use Knowledge &

Information actionable knowledge

Information System provides easy access to a Common

Knowledge

Repository

Safety is a Measure of Success consistent action

The Right Work at

The Right Time

“We are what we repeatedly do. Excellence then, is not an act, but a habit.”

~ Aristotle, 4th century BC Greek philosopher

Safety is a Measure of Success

4,000.0 HR

3,500.0 HR

3,000.0 HR

2,500.0 HR

2,000.0 HR

1,500.0 HR

1,000.0 HR

500.0 HR

0.0 HR

QSMD PM Workload

Safety is a Measure of Success

QSMD

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