Part Three: Market Segmentation Targeting & Psitioning ( Chapter7) 1 STP Strategies (P.195) Market positioning Market segmentation 1. Identify bases for segmenting the market . 2. Develop profiles of resulting segments . Market targeting 3.Develop measures of segment attractiveness. 4.Select the target segment(s). 5. Develop positioning for each target segment. 6.Develop marketing mix for each target segment. 2 Major Segmentation Variables for Consumer Markets (P.196) • Geographic Demographic Psychographic Behavioral Region Country size City size Density Climate Age Gender Life cycle Family size Income Occupation Education ……. Social class Lifestyle Personality Purchase occasion Benefits sought User status Usage rate Loyalty status 3 Requirement for effective segmentation (P.208) • • • • • Measurable; (可测定性) Accessible; (可进入性) Substantial; (可获利性) Differentiable; (可区分性) Actionable. (可操作性) 4 Target Marketing • Evaluating Market Segments Segment Size and Growth Segment Structural Attractiveness (P.209) Company Objectives and Resources Target Markets 5 Target market (P.210) Target market is a set of buyer sharing common needs or characteristics that the company decides to serve. 6 Market Segmentation Target marketing strategies (P.210) Undifferentiated (mass) marketing Targeting broadly Differentiated (segmented) marketing Concentrated (niche) marketing Micro-marketing (local or individual Marketing) Targeting narrowly 7 Undifferentiated) ( Mass) marketing (无差异营销) A market-coverage strategy in which a firm decides to ignore market segment differences and go after the whole market with one offer . Differentiated ( Segmented ) marketing (差异营销) A market-coverage strategy in which a firm decides to target several market segments and designs separate offers for each. 8 Selecting Market-coverage strategies Company marketing mix Market Undifferentiated Marketing 9 Selecting Market-coverage strategies Company marketing mix1 Segment1 Company marketing mix2 Segment2 Company marketing mix3 Segment3 Differentiated Marketing 10 Concentrated (niche) marketing (集中营销) A market-coverage strategy in which a firm goes after a large share of one or a few segments or niches. . 11 Selecting Market-coverage strategies Segment1 Company marketing mix Segment2 Segment3 • Concentrated marketing 12 Micro-marketing (精细营销)(P.212) The practice of tailoring products and marketing programs to suit the the tastes of specific individual and locations.(includes local marketing & individual marketing). Individual-marketing (定制营销)(P.213) Tailoring products and marketing programs to the needs and preferences of individual customersalso labeled ‘markets-of-one marketing’ ,‘one-toone marketing’ and ‘one-to-one marketing’. 13 The Factors of Choosing a Market-Coverage Strategy (P.214) • • • • • 1.Company resources; 2.Product variability; 3.Product’s stage in the life cycle 4. Market variability ; 5. Competitors’ marketing strategy. 14 Market Positioning • Product position (P.216) The way the product is defined by consumers on important attributes ——the place the product occupies in consumers’ minds relative to competing products。 15 Choosing a positioning strategy (P.218-220) Identifying possible Competitive Advantage Choosing the right competitive Advantage Selecting an Overall Position Strategy 16 Competitive advantages Product Differentiation Services Differentiation Personnel Differentiation Channel Differentiation Image Differentiation 17 Choosing the right competitive advantages How many differences to promote ? Which differences to promote? Important(重要)Distinctive(特色)Superior(领先) Communicable(沟通) Preemptive(独有) Affordable(可购) Profitable(有利) 18 Selecting a overall positioning strategy(P.221) Value proposition: The full positioning of a brand — the full mix of benefits upon which it is positioned. 19 Possible value propositions(P.221) Price More Benefits The same Less More The same More for more More for the same Less More for less The same for less Less for much less 20 Positioning statement (P.224) A statement that summarizes company or brand positioning – it takes this form: To (target segment and need) Our (brand) Is (concept) That (point-of-difference) 21 Communicating & delivering the chosen position (P.225) Communicating Company Chosen position Product, Price, Place, Promotion Target customer Delivering 22