COMPANY PROFILE
Building 17
Thornhill Office Park
94 Bekker Street
Midrand
P.O Box 914
Buccleuch, 2066
Tel: +27 (0) 11 805 3447
SureFax: +27 (0) 86 671 5612
TIPP FOCUS CONSULTING
COMPANY PROFILE
Table of Contents
1
INFORMATION ABOUT TIPP FOCUS CONSULTING ........................................................................................ 3
2
WHO’S TIPP FOCUS ...................................................................................................................................... 4
2.1
2.2
2.3
3
VISION...............................................................................................................................................................5
MISSION ............................................................................................................................................................5
OUR 10 STRONG VALUE ADD POINTS......................................................................................................................5
WHAT WE OFFER .......................................................................................................................................... 7
3.1 STRATEGY AND CHANGE MANAGEMENT ..................................................................................................................8
3.1.1
Strategic Management .........................................................................................................................8
3.1.2
Organisational Development ................................................................................................................9
3.1.3
Change Management ..........................................................................................................................10
3.2 PROGRAMME & PROJECT MANAGEMENT...............................................................................................................12
3.2.1
Project Management Environment Deployment .................................................................................12
3.2.2
Project Management Maturity Assessments ......................................................................................12
3.2.3
Project Management Competency Assessment ..................................................................................12
3.2.4
Programme Planning & Management ................................................................................................13
3.2.5
Project Management Outsourcing ......................................................................................................14
3.2.6
FOCUS ppm ..........................................................................................................................................14
3.3 BUSINESS PROCESS MANAGEMENT .......................................................................................................................15
3.3.1
Business Process Re-engineering .........................................................................................................15
3.3.2
Business Process Improvement /Optimisation ....................................................................................16
3.3.3
Establishment of Business Process Management Office .....................................................................16
3.3.4
Business Process Maturity Assessments ..............................................................................................17
3.3.5
Quality Management Systems ............................................................................................................17
3.4 TECHNOLOGY AND SOLUTIONS (T&S) ....................................................................................................................18
3.4.1
ICT Strategic Services ...........................................................................................................................18
3.4.2
Business Solutions ...............................................................................................................................20
3.4.3
Data Management and Architecture ..................................................................................................20
3.4.4
Application Development and Support................................................................................................21
3.4.5
Software Testing .................................................................................................................................22
3.4.6
IT Infrastructure...................................................................................................................................23
3.4.7
LAN, Desktop and Server Support ........................................................................................................24
4
MODEL OF DELIVERY .................................................................................................................................. 24
4.1
4.2
4.3
APPROACH 1 – SOLUTION DELIVERY: .....................................................................................................................24
APPROACH 2 – PROFESSIONAL RESOURCING: ..........................................................................................................24
CLIENT ENGAGEMENT MODEL:.............................................................................................................................24
5
OUR SKILL SET AND CAPACITY .................................................................................................................... 25
6
OUR EXPERIENCE ....................................................................................................................................... 27
7
CONTACT DETAILS ...................................................................................................................................... 30
2
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
1
INFORMATION ABOUT TIPP FOCUS GROUP
Official name:
TIPP Focus Consulting
Type of organization:
Postal Address:
Management Consulting, Training and Recruitment
Information & Communication Technology Management,
LAN, Desktop and User Support, Server support,
Strategy Planning & Management, Organisational
Development & Management, Change Management,
Project / Programme Management, Business Process Reengineering and Integration, Management Systems,
Training and Resourcing
First Floor, Building 17, Thornhill Office Park,94 Bekker
Street, Midrand
P.O Box 914, Buccleuch, 2066
Telephone No:
Tel: +27 (0) 11 805 3447
Fax No:
Company Registration No:
Date of Registration:
VAT Registration No:
PAYE No:
SDL No:
UIF No:
HDI / BEE Status
SureFax: +27 (0) 86 621 2563
2001/013205/23
February 2001
4820218719
7650754544
L650754544
U650754544
100% BEE and 100% HDI,
B-BBEE Status – Level 1 Contributor
9
Services Offered:
Physical Address:
Number of Branches in RSA
3
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
2
WHO’S TIPP FOCUS
Tipp Focus is a proudly South African organisation (black owned and managed), which was
established in 2001, and has 4 key service areas:

• Management Consulting,

Technology and Solutions

• Professional Resourcing

• Training for Leadership

Construction and Project Management
Our Management Consulting and ICT services provide world-class innovative and
integrated business solutions utilizing the best methodologies that ensure alignment of
strategic imperatives with the operations of the business. Services include the following:
Planning &
Organisational
Transformation

Strategy Planning,
Business Process
Management
Programme and Project
Management
Technology & Solutions

Maturity Assessments,

PMO Deployment,



Business Process

PM Maturity
installations and
Assessments
Maintenace
Performance
Management and

Improvement
Business Change

BPM implementation


PM Competency
IT & Electronics

Enterprise
Assessments
Architecture &
Project Management
Strategy,
Systems

Solutions and
Applications

Infrastructure and
support
Our Training For Leadership Business provide Training that is built around the
optimisation of Individual effort, Team performance & Organisational performance,
ultimately resulting in improved value for our client’s customers:
Business Systems
Analysis
Six Sigma Series
Business Process
Management
Project
Management

Business

E-Learning,


Analysis &

Silver Belt,
Process
Management
Minimum
Support

Green belt
Management
Certificate
Competency
and
(BPM)
(PMBOK)
Programme (MFMA )
Black Belt
Programme
Certificate
(Level 5) and


Business

Project
PMP Exam
Finance & Accounting
Management & Local
Government

Municipality

Association
Business
preparation
Accounting
Analysis
support
Technician (aat)
4
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
Certificate

Prince II Course
(Certificate and
(Level 6)
Diploma
Qualification) (level 3
to Level 5)
Our Professional Resourcing Services provide both short term to long contracting and
permanent staff to assist clients in the execution of their strategic projects to meet business
objectives. We provide skills in the following areas:
Business
Strategy and
Management

Business

Project
Management
Business Process
Management
Application
Development
Infrastructure
Management




Program,
Enterprise
Strategists
Portfolio,
Senior (CEO,
Project
CIO, COO,
Managers
Architects,
Project
Administration
CFO)


Business,
IT Network and
Architects
Systems
Electrical
Process
Analysts
Installtions

Information

Security Architects
Engineers ,
Architects, Data

Network experts
Analysts,
Analysts,
Consultants
Developers
and administrators

Security specialists
2.1 VISION

Our Vision is to position Tipp Focus as the leading and most preferred company
by clients, partners and stakeholders within its mission critical space .
2.2 MISSION

Tipp Focus is 100% committed to partner with clients and other key
stakeholder to solve their organisational challenges thereby amplifying value to
their shareholders and the community they serve.
2.3 OUR 10 STRONG VALUE ADD POINTS
1. We spend time with our clients to fully understand their requirements and
environments before we can recommend any solutions.
5
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
2. We are a local company, with international exposure. We have a knowledge base
of international practices, but we introduce them in a uniquely South African way.
3. Our integrated approach allows us to align requirements according to our client’s
business strategies and long-term plans.
4. Our Delivery Methodologies and Tools are up to date, relevant and enable our
team to apply simple yet effective processes to the exact tasks requested for a
particular project.
5. Our team is made of highly skilled, knowledgeable consultants who provide
independent advice and experience gathered from diverse disciplines.
6. We deliver utilising a partnership approach that allows our Senior Management to
be personally involved in projects to ensure that projects receive the highest
quality service and that the service being delivered meets the specific tailored
requirements
7. Our Skills transfer approach ensures that there is smooth transition and ownership
of the project upon successful delivery of projects.
8. TIPP Focus Consulting has the financial muscle to carry out projects of any size
and magnitude. Over the years, TIPP Focus Consulting has been focusing on the
growth of the business and has invested building necessary foundation for a sound
financial management.
9. TIPP Focus Consulting has impeccable BBBEE Credentials:
o
We are a 100% BEE organization, with the majority of shares owned by
African Black women
o
We fully support SMMEs, HDIs and BEE companies by following a preffered
black supplier policy that ensures procurement of goods and services from
BEE companies.
o
We give back to the communities through our Social Corporate Investment
Projects that ensures upliftment and empowerment of our South African
communities.
6
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
3 OUR ORGNISATIONAL STRUCTURE
Our group organisational structure is as follows
Organisational Structure
Executive Chairman – JACK MAZWI
Chief Executive Officer – THABELO SIALA
Recruitment &
Placement
Manager - TBA
Recruitment
Consultant
K. Michell
Recruitment
Administrator TBA
Sales & Business
Development
E. Ngato
Training &
Development
Manager - TBA
Management
Consulting and T&S
Programme Manager
Construction & Project
Management
Programme Manager
Unit Head – General
Training
C Banda
Project Manager
Management
Consulting
Projects and
Contract Managers
Database
Administration
R Lekalaka la
Project Manager
Technology &
Solution
Quantity Surveyors
–E Chisero
-W Njanji & Others
Finance & Accounting
Programme Manager
TBA
Coordination &
Logistics
R Lekalakala
Facilitators, Assessors
& Moderators
(Associates)
Account Manager
E Ngato
Corporate Services Manager (HR, Finance ,
Infra structure and Admin) – K Bruce
Account Manager
TBA
Management
Consultant
Team
Specialized
Projects Delivery
Team
Tipp Focus
Foundation
Manager – T Siala
Corporate Social
Investment –
K Bruce
Site Managers
A Venter & Others
Occupational Health
& safety
K. Bierman & Others
Quality Consultant
AD Venter
Site Supervisor
& Labour Team
Graduate
Internship
Programme
Youth Coaching
& Mentorship
Church Support
Programmes
Engineers &
Specialists
QMS/ISO 9001 Consultant – L Viljoen
Information Technology Support
4 WHAT WE OFFER
At TIPP Focus, we offer integrated solutions through the following services:
7
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
We implement the above services using our FOCUSTM suite of methodologies. These
methodologies have been tried and tested in our client environments within the private and
the public sector. Below are the components of our FOCUSTM suite of methodologies:

FOCUS strategy:
Methodology for planning and implementation of strategy

FOCUS change:
Change Management Methodology

FOCUS ppm:
Programme and project Management Methodology

FOCUS bpm:
Business process management Methodology

FOCUS itm:
IT Strategy & Management Methodology
 FOCUS realisation:
Business Value Realisation Methodology
4.1 STRATEGY AND CHANGE MANAGEMENT
4.1.1 Strategic Management
Good strategic planning starts with analysis and assessment of the situation. It then sets
out the fundamental principles of the response and its objectives. It also identifies clear
priorities for action to be taken according to what is realistic and feasible in the given
circumstances.
Strategic management is the process of specifying an organization's objectives, developing
policies and plans to achieve these objectives, and allocating resources so as to implement
the plans. It also provides overall direction to the whole organization.
Our FOCUS strategy
TM
Methodology allows us to assist clients in planning and
implementing their Organisational strategy:
8
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
TIPP Focus Consulting uses the Balanced Scorecard approach for implementation of
Organisational strategies. The Balanced Scorecard (BSC) is a multidimensional framework
for describing and implementing a company’s strategic intent at all levels of an
organization.
This is achieved by linking objectives, initiatives and measurements to the organization's
strategy.
Our Organisational Renewal initiative enables us to assist organisations to implement the
strategy through:

Re-positioning - strategy,

Re-engineering-process,

Re-vitalizing - people, and

Re-organising-structure).
4.1.2 Organisational Development
Organization Development (OD) is defined herein as "changing people and organizations for
positive growth." It is an ongoing, systematic process to implement effective change in an
organization.
Our team of Organisational Development consultants help companies manage change and
align people, process and practices or success. TIPP Focus will assess your current
organisational design and development plan and facilitate the necessary organisational
modifications to ensure that your organization remains profitable and competitive in current
changing environment.
Our Organisational Development focuses on the following areas:

Direction Setting (Strategy, goals and objectives)

Organisation (Organisational structure)

People (Culture, Values, Performance Measures and work environment)
9
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE

Processes and tools (core processes and systems)
4.1.3 Change Management
In any organization, introduction of initiatives brings change and it is important to
understand the direction of the changes involved and how those changes will happen, to
ensure that any change management opportunities are specific, achievable and measurable.
The changes may involve Management styles, culture and values, roles, responsibilities, job
descriptions and reporting lines, communication and information, decision making methods,
working practices and policies, staffing levels, skills mix, rewards and sanctions, career
development and succession planning, and retraining, recruitment and redundancy
planning.
At TIPP Focus Consulting, we help organisations to assess the ability of both management
and staff to make the changes succeed and how to manage any natural resistance to
change. Our change management approach focus on people management and ensures
achievement of the following:

Acceptance for the change through communication from all levels of the
organization;

Behaviour and culture modification through training;

Align the organization's capabilities with the change; and

Communication of the expected performance results.
Our focus change Methodology allows effective management of change in any
environment.
10
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
11
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
4.2 PROGRAMME & PROJECT MANAGEMENT
TIPP Focus Consulting’s approach to programme/project management is centred on
integrating organizational activities to deliver consolidated value for the organization. We
utilise Focus PPM Methodology to deliver on the following Services:

Project Management Environment Deployment

Project Management Maturity Assessments

Project Management Competency Assessment

Programme Planning and Management

Project Management Outsourcing
4.2.1 Project Management Environment Deployment
To ensure increase success of the projects, organizations need to create environments that
are conducive for proper management of projects. Our PE Deployment offering, enable us
to assist by offering the following:

Implementation of Project Management Methodologies

Implementation of Project Management Tools

Training and mentoring on tools and methodologies

Implementation of Project Offices
4.2.2 Project Management Maturity Assessments
As Project Management becomes a major approach of managing business initiatives, it’s
becoming crucial for organizations to continually review the value derived from this
practice. TIPP Focus is able to assist organizations through the following services:

Project Management maturity within the organization

The business value derived by implementation of certain projects

Review of PM methodologies and tools utilized by organizations

Assessment of the PM staff within the organization
4.2.3 Project Management Competency Assessment
Project Management Competency Assessments assist organisations to have a holistic view
of each individual’s current project management knowledge, skills, and potential to
effectively fill a project manager role including their strength and weaknesses.
12
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
Armed with this diagnostic information, organisations can determine which individual
project managers have the highest potential to grow and excel.
The process involves:

Individuals completing assessments of their project management knowledge
skills, attitudes, experience and training;

Analysing the individual results to establish current proficiency levels compared
to desired proficiency levels;

Documenting findings to identify gaps; and

Recommending areas of improvement with detailed report indicating their level
of proficiency, their areas of strength and suggestions for further professional
development in a form of a skills development plan.
4.2.4 Programme Planning & Management
Programme and Project Management is about the utilization of
skills, tools and
management processes to undertake a project successfully. The key to productivity is often
found in how projects are managed in an organisation, which then becomes the tool of
implementing the business strategy of an organisation.
The practice of Project Management has enabled organizations to understand and know how
to manage projects; however the challenge that still remains is knowing what projects to
manage.
Once projects have been identified there needs to be a structured process of selecting and
prioritising them to ensure strong linkages between projects and the strategic plan.
The benefits of programme planning and management are:

Carefully planned and organized effort to accomplish a specific project goals
and objectives;

Easy translation of organisational objectives into actions and alignment;

Delivery of projects within a defined timeframe, at a predefined cost and within
specified standards of performance;

Clearly defined and realistic expectations and benefits clearly linked to project
outcomes;

Effective project controls as well as integrated risk and issue management; and

Effective scope, time, cost and quality management.
13
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
4.2.5 Project Management Outsourcing
TIPP Focus Consulting is able to provide the necessary skills and expertise to manage the
Project Management Operations of an organisation. These skills include:

Programme Management

Project Management

Project Administration

Project Governance and Methodologies
4.2.6 FOCUS ppm
The FOCUS ppm suite of Methodologies allows TIPP Focus to implement all the services
outlined above. The following are components of the FOCUS ppm methods:
14
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
4.3 BUSINESS PROCESS MANAGEMENT
TIPP Focus’s Process Management approach supports the whole process management life
cycle. Our Process Management interventions answer questions like what are the
enterprise's major business functions, organizational units, key information items, logical
business units, locations and the relationships between them, taking account of future
business plans. We analyse all value-adding processes, their proper integrated design, their
deployment, their execution by means of a process engine, process control, process
measurement, process monitoring, and continuous process improvement.
Utilising our own defined FocusTM BPI Methodology, we provide the following services:

Business Process Re-engineering

Business Process Improvement and Optimisation

Establishment of Business Process Management Office

Business Process Maturity Assessments

Quality Management Systems
4.3.1 Business Process Re-engineering
In today’s ever-changing world, the only thing that doesn’t change is ‘change’ itself.
Companies are increasingly driven to ensure that the three Cs: Customer, Competition and
Change drive companies to ensure that their processes and systems are efficient and that
they are always ahead of their competitors. Using our proven methodologies, we help
companies to find new and radical solutions for their business problems by going back to
the basics and re-examine their very roots. Our BPR methodologies focus on processes and
not on tasks, jobs or people. We strive to redesign the strategic, core and value added
processes within your company.
Our business process re-engineering approach covers the following:

Develop Strategic Objectives

Define the current business model (process architecture)

Map and analyse AS-IS Processes

Design TO-BE Processes

Implement Re-engineered Processes

Improve continuously
15
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
4.3.2 Business Process Improvement /Optimisation
Our Business Process Improvement Methodology allows us to identify disconnects (anything
that prevents the process from achieving desired results and in particular information
transfer between organizations or people) and non-value adding processes. The aim is to
understand what is going on in the organisation with regards to process efficiency and
performance:
Maximize
VALUE ADDING ACTIVITIES
Minimize
NON VALUE ADDING
ACTIVITIES
Eliminate
LIABILITY OR WASTE
Business Process Improvement covers the following areas:

Analysing process timelines, cost and quality;

Benchmarking processes and identifying change levers;

Identifying areas for improvement;

Reviewing process objectives; and

Identifying critical processes for improvement.
4.3.3 Establishment of Business Process Management Office
To ensure increase success of the projects, organizations need to create environments that
are conducive for proper management of projects. Our BPMO offering, enable us to assist
by offering the following:
Implement Business Process Management offices

16
o
Implementation of proven Business Process Management Methodologies
o
Implementation of Business Process Management Tools
o
Training and mentoring on tools and methodologies
o
Identification of critical skilled human resources required to set up office
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
4.3.4 Business Process Maturity Assessments
In order to establish the extent of process improvement required, it’s important that an
assessment is performed to assess where an Organisation is at in terms of the Capability
Maturity model levels.
Tipp Focus Consulting utilises the Capability Maturity Model® Integration (CMMI) to guide
process improvement across a project, a division, or an entire organization. CMMI helps
integrate traditionally separate organizational functions, set process improvement goals and
priorities, provide guidance for quality processes, and provide a point of reference for
appraising current processes.
Our Process Maturity Assessment will be able to establish the level at which and
Organisation is based on the Framework below.
4.3.5 Quality Management Systems
TIPP Focus Management Consulting is able to assist organization to implement a Quality
Management System, which will document all the necessary procedures and policies to
improve the quality practices within the organization.
Our approach is based on quality management principles which are fundamental rules for
leading and operating an organization, aimed at continually improving performance over the
long term by focusing on customers’ needs and expectations while addressing the needs of
all other stakeholders.
17
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
4.4 TECHNOLOGY AND SOLUTIONS (T&S)
At TIPP Focus, we have vast knowledge about the operations that underlines Information
Technology so we align the operations of ICT with the expectations of the enterprise as
whole. This will bring about the IT serving as a driving force behind the well doing of the
enterprise. Our company provides the following services within ICT:

ICT Strategic Services

Business Solutions

Data Management and Architecture

Application Development and Support

Software Testing

Infrastructure Services – IT Networking and Electronics/Electrical Installations
4.4.1 ICT Strategic Services
The most cost-effective way in which organizations can leverage themselves is by defining
and implementing strategies that will ensure innovative use of information technology to
become a customer-centric organization.
The most cost-effective way in which organizations can leverage themselves is by defining
and implementing strategies that will ensure innovative use of information technology to
become a customer-centric organization. Our company has adapted the best methodologies
in IT strategic Development and we make sure that we adhere to these methodologies.
Our ICT Strategic Services include the following:
18
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE

ICT Strategic Planning

Business Analysis

Systems Analysis

IT Audit

IT Governance

Enterprise Architecture

Organisation Design

IT Risk Management (DRP & BCP)

IT and Electronics Networking and Installation
We take a holistic approach to Enterprise Architecture, thus reviewing the systems
architecture in relation to the business (Information and Knowledge Management, Business
Strategy, Performance Management etc), Organisation (Business Processes and People) and
Technical (Networks and Hardware) Architectures, as shown below:
TIPP Focus has a pool of professionally trained and qualified ICT Consultants working on
various projects to deliver the above consulting services. Our expert clients range from
Certified Information Systems Auditors to Enterprise Architects, Systems Analysts, Risk
Consultants and Strategists that have worked on large project both within the private and
public sectors. All our consultants subscribe to best practice in terms of delivering these
services. TIPP Focus’s ICT Methodologies are guided by international standards and best
practice including but not limited to;

ITIL for IT Service Management

BA BOK for Business Analysis

COBIT and IIA for IT Audit

TOGAF & Zachman for Enterprise Architecture

ISO 177999 for Information Security
19
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
4.4.2 Business Solutions
Through a NETWORK of business partnerships, TIPP Focus is able to implement a range of
business solutions, including the following: The list below shows some of the partnerships
that we have formed to enhance our service offerings. Our partnerships are strategic in
nature and are designed to deliver end to end solutions for our customers:
Partner
Service Offered
Strategic Alliance
Post Vision
Project & Portfolio Office (PPO™), a project and portfolio
management solution
PPO™ Implementation Partner
Software AG
BPM Solutions
BPM Solutions
Oracle
Oracle e-Business Suite, Business Intelligence, Master Data Oracle e-Business Suite, Business Intelligence,
Management
Master Data Management
Cignex
Alfresco, Liferay, etc
Open Source Solutions
Inathi
Syscare – Primary Health Solutions
Primary Health Care Solutions
IDI Technologies
BarnOwl, an Enterprise Risk Management solution
BarnOwl™ Implementation Partner
Numara Software
Numara FootPrints and Track IT for IT Service Management Numara FootPrints and Track IT Implementation
Partner
Intervate
Microsoft SharePoint Gold Certified Implementers
Microsoft SharePoint™ Implementation Partner
Xpdian
Enterprise Architecture specialists
Enterprise Architecture and Implementation
Partners of Enterprise Architect™
EMC
Storage and DR solutions
Storage and DR solutions
CISCO
Cisco Partner
Network Management
Dell
Provision of Dell Hardware
Dell Hardware
4.4.3 Data Management and Architecture
The following form the basis for Data Management and Architecture:


Master Data Management:
o
Providing a single customer view using the meta data model
o
Data cleansing and enriching on client and counterparty data
Data Feeds Management:
20
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
o
Integrate, validate and transform multiple data feeds in disparate source
formats
o
Interface to capture requirements and translate to ETL mappings and
workflows


Data Warehousing:
o
Wide array of product skills and partnerships
o
Experience in implementing Multi-Terabyte DW Solutions
Reporting & Analytics:
o
Understanding of entire risk landscape for risk analytics and reporting
o
Creating Risk engines and using cutting edge tools and technologies
4.4.4 Application Development and Support
We adopt our Focus Software Development Methodology (FocusSDM™) for Application
Development projects. FocusSMD™ is a System Development Methodology fully informed
by the Software Development Lifecycle methodology and contains step-by-step processes
and information on how software development projects should be managed. It assists in
guiding Projects Managers select the best solution’s processes towards success
implementation of a software project, independently of the size of the project. In addition to
including an entire methodology process, it also contains all of the templates, forms and
checklists needed and integrate to the various sub-model’s processes. It is suitable for all
software project types and sizes, regardless of the industry sector.
At all levels the standards are structured according to the areas of functionality. These
areas are referred to as sub-models.
Software Development Sub Models
Our Focus SDM™ methodology recognises four sub-models:
21
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE

Project Management – This sub-model is responsible for the functionality of
planning, monitoring and controlling the overall project. Information is also cascaded
to other sub-models

System Development – This sub-model is responsible for the development of the
business application or solution.

Quality Assurance – This sub-model is responsible for the quality assurance
requirement, which includes testing and cascades the information to other submodels.

Configuration Management – This sub-model is responsible for the administration
and modifications to the generated solution and its components.
The Services covered under Application Development and Support includes:

Systems Development

Systems Upgrades

Systems Integration – ERP Solutions (e.g. SAP)

Intranets & Other ECM

Industry Specific (Custom) Development

Maintenance & Support
4.4.5 Software Testing
Software and Systems Testing is currently growing at an alarming rate due to the
realisation by companies that most software development projects fail, due to lack of indepth quality testing. Tipp Focus’ approach to Software testing is targeted at ensuring that
organisations realise the return on their IT systems investments through ensuring that the
product is of the highest quality and meet the defined business and technical requirements.
Through our partnerships, we are able to offer the following Software testing services:
22
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
Tipp Focus Services
•Enterprise Resource Planning
• Strategy Development and
Implementation
and Implementation
•Enterprise Architecture
• Organizational Design &
•ICT Strategy,
Reengineering
•Solutions & Applications
• Business Change & Transformation
• Business Process Management Management
Technology &
Solutions
Consulting
• Project & Programme Management
Leadership and Human Capital
•
Finance & Accounting
•
Business Systems Analysis
•
Business Process Management
•
Project Management
•
Business Interpersonal / Soft Skills
•
Six sigma & Process Improvement
•
Quality Management System – ISO
Support
Tipp
Focus
• QMS - ISO 9001
•
•Infrastructure &
Training and
Development
HR
Recruitment
& Placement
•Permanent &
•Contract workers
Construction and
Project Management
9001
4.4.6 IT Infrastructure
Our starting point for IT Infrastructure is to conduct an audit in order to establish gaps,
risks and ultimately areas of improvement and ensure that the infrastructure is sound
enough to support the business applications that run on it and ultimately effectively
facilitate the business processes and ensure the successful delivery of the organisation’s
strategic objectives.
The Services covered under IT infrastructure include:

Network Design and Installations

Wide Area Networking

Local Area Networking

Hardware Supplies

IT Outsourcing

Maintenance & Support
We work with a number of partners do deliver the above IT Infrastructure Services
including:

Dell

Cisco

HP

IBM
23
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
4.4.7 LAN, Desktop and Server Support
Tipp Focus provides IT Support services to different Businesses. Based on a foundation of
employing excellence, our team of Consultants and Engineers have the same ambitions and
motivations; to deliver knowledge, commitment, professionalism and satisfaction to get the
maximum benefit from your investment in technology.
TIPP Focus helps companies to implement the very latest IT services and solutions including
email archiving, data management, disaster recovery, virtualisation, Biometric and IT
Security implemented using a tried and tested strategy.
We are disaster recovery experts and in business continuity. Our professional services
encompass the complete IT Support spectrum and include: hardware and software
provision, installation, security including firewalls, Anti Virus, disaster recovery and business
continuity; network design and implementation.
5 MODEL OF DELIVERY
Our model of delivery for the above services is based on 2 approaches:
5.1 APPROACH 1 – SOLUTION DELIVERY:
Based on the problem identified, TIPP Focus Consulting will collectively work with the client
to design and implement the appropriate solution that meets the requirements. Based on
our experience, we will assist the client with provision of appropriate customised
methodologies and tools to deliver the project.
5.2 APPROACH 2 – PROFESSIONAL RESOURCING:
Organizations do not always have the right people to implement some of their projects.
TIPP Focus is able to create value to organisations by allocating appropriate professional
resources to help with delivery of their projects. Through our network and comprehensive
database, we are able to provide project managers, project administrators, business
analysts, process architects, IT Architects and application developers.
5.3 CLIENT ENGAGEMENT MODEL:
Our Client Engagement Model ensures a standard delivery process to our clients:
24
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
6 OUR SKILL SET AND CAPACITY
In delivering projects to our clients, we utilise well qualified and experienced consultants in
all services. Below is a range of skill set that we have within our organisation with clear
roles and responsibilities.
Role Definition
Description
Project Director
 Overall strategic Guidance to the project
 Normally, not full-time to the project
 Normally, a company director
 Manages a PMO or
 Manages a programme which consist of multiple projects
 Manages an individual project, but highly skilled.
 Can manage more than 1 project.
Manages an individual project.
Senior Project Manager /
Programme Manager
Project Manager
Junior Project Manager
Senior Management
Consultant
Lead specialist consultant on:





Organisation Transformation
Business Processes integration
Change Management
Organisational Development
Quality Management Systems
Can define plans and strategies for integration of different works
streams.
Conducts sessions and presentations for the clients
Directs the deliverables & perform QA for deliverables produced
25
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
Role Definition
Description
Management Consultant

Junior Management
Consultant
IT Architect
System Analyst / Designer
Senior Project
Administrator
Supports the lead consultant and can manage a single work
stream of specialisation.
 Conducts some sessions with the clients
 Produces all the required project deliverables
Supports the management consultant. Mainly collection and
analysis of data. Prepare the deliverables are required by senior or
management consultant
 Analysis of the IT environment and design overall architecture
for the Organisational IT strategy
 Build Logical and Physical IT Models
 Define IT Migration Strategies
Analysis of the IT environment and modelling of the IT
requirements
Performs the following for multiple projects:


Project Administrator
Maintain the project plans and update as appropriate
Managing the Issues, Risks & Scope Change control processes,
obtaining approval/sign-off, creating and distributing
replacement documents and maintaining the Register)
 Co-ordinating the resolution of project issues and risks and
task follow-ups
Performs the following for multiple projects:



Strategy Consultant
26



Maintain the project plan and update as appropriate
Managing the Issue, Risk & Scope Change control processes,
obtaining approval/sign-off, creating and distributing
replacement documents and maintaining the Register)
Co-ordinating the resolution of project issues and risks and
task follow-ups
Facilitates Strategic Sessions
Document Strategies
Implement Strategies
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
7 OUR EXPERIENCE
Our experience in providing the above services emanates from working with clients ranging
from:

Government Departments (National and Provisional),

Public entities (constitutional bodies and trading entities),

Parastatals, and

The Private sector
Our Consultants have through a number of years attained collective experiences in strategy
formulation, project management, process design and implementation, IT strategy,
application development and change management. They are open-minded, ethical and have
the drive and passion to implement the necessary solutions that will create the necessary
impact to the business operations of our clients. Below is a list of some of our clients and
services rendered:
Company
Project(s)
South African

Companies and
Development of CIPRO Organisational and Business
strategy
Intellectual Property

CIPRO Handover project
Registration Office

Establishment of the Programme Management
(CIPRO)
The Department of
Office

Establishment of the Business Engineering Office

Master IT Plan

Review and definition of 9 divisional strategies, core
Trade and Industry
processes, value chain, organisational structure and
(the dti)
information requirements.
Gauteng Department

Development of the Master IT plan

Definition of the Project Management Framework
of Health
and set-up of the Project Management Office to
strategically co-ordinate the strategic initiatives.

ICT environment review and definition of the
Architecture

Consultancy Services To Assist The Gauteng
Provincial Department Of Health With Project
Management, Process And System Support For
Chris Hani Baragwanath Maternity And Neonatal
27
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
Company
Project(s)
Section

Development of a Integrated Community Based
Services (ICBS) model – integration of community
based services provided by all the government
services in Gauteng.

Process Review for Emergency Medical Services
(EMS) and Port Health Services (PHS)
Vodacom

PM Maturity Assessment

Implementation of the Project Management
Application – Project Portfolio Office
South African Revenue

Business Process Management
Services (SARS)

Business Process Architecture Framework
SITA
Implementation of a Project Management Competency
Centre for SITA
Department of Water

and Forestry
Support for implementation of SAP through-out the
Nine provinces

Change Management

Project Management
Mineworkers Pension
Development of the company business model, business
Fund
process re-engineering and development of the
Enterprise Architecture
Office of the Public

Organizational Strategy definition
Protector

Business Plan definition

Development of Operational Plans
Multichoice
PM Maturity Assessment and Competency assessments
Gauteng Department
Organisational Transformation including:
of Transport, and

Organizational Strategy definition
Roads (Emoyeni

Development of the Organisation Structure, Roles,
trading account)
Johannesburg Fresh
Processes, policies and procedures
Organisational Design and Change Management
Produce Market
Eskom Pension and
Definition and re-engineering of the business processes
Provident Fund (EPPF)
to support the operations
South African Social
Business Process Re-engineering for ERP
Security Agency
implementation using ARIS
28
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
Company
Project(s)
(SASSA)
Development of the Project Management Framework for
efficient collaboration between the Head Office and the
nine provinces
Department of

Agriculture
Roll-out of the Project Management Implementation
Framework for the Department of Agriculture
through-out the nine provinces of South Africa.

Project Management Training for staff involved in
projects
South Africa Safety
Development and implementation of Quality
and Security
Management System (QMS)
SETA(SASSETA)
South African Revenue
Automation of Business processes through process
Services
engineering and process improvement
Department of Social
Implementation of the Project Management Application
Development
– Project Portfolio Office (PPO)
Nigeria Companies
Workshops on:
Office

Organisational Restructuring

Setting Project Management Office for Companies
Registration Office
Ghana Companies
Workshops on:
Registration Office

Organisational Restructuring

Setting Project Management Office for Companies
Registration Office
Uganda Ministry of
Workshops on:
Justice and

Organisational Restructuring
Constitutional Affairs

Setting Project Management Office for Companies
(Companies
Registration Office)
Registration Office

Implementation Plan for setting up Uganda
registration office as an autonomous organization
Limpopo Department
Organizational Strategy definition
Sport and Culture
Development of the Organisation Structure
Transnet Rail Re-
Implementation and configuration of ARIS business
engineering
modeling tool, BPM methodology and process modeling
29
TIPP Focus Consulting | Company Profile
TIPP FOCUS CONSULTING
COMPANY PROFILE
8 CONTACT DETAILS
Our contact details are as follows:
Physical Address:
Postal Address:
Building 17
Thornhill Office Park
94 Bekker Street
Midrand
P.O Box 914
Buccleuch, 2066
Telephone No:
SureFax No:
e-mail:
Website:
+27 (0) 11 805 3447
+27 (0) 86 621 2563
info@tippfocus.co.za
www.tippfocus.co.za
Services
Organisational
Strategy, ICT and BPM
Contact Person
Jack Mazwi
Cell No.
082 782 8219
e-mail Address
jack@tippfocus.co.za
Programme / Project
Management
Jack Mazwi
082 782 8219
jack@tippfocus.co.za
Training and
Development
Thabelo Siala
082 904 2843
thabelo@tippfocus.co.za
Recruitment
Thabelo Siala
082 904 2843
thabelo@tippfocus.co.za
Construction and
Project Management
Thabelo Siala
082 904 2843
30
TIPP Focus Consulting | Company Profile