Welcome to CON IT Support
• Joe Burley, RN – Manager of Electronic
Learning and Information Security
Administrator
• Justin Burley, IT Senior and Information
Security Manager
• Colin Wheeler, IT Expert and
Instructional Designer
Topics
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Student Email
UF Apps
Mobile Computing
Research
UF Wireless
e-Learning in Canvas
VoiceThread
ProctorU
Broadband Internet
Student Email and Software
• New students are all using Office 365
• Previous UF students could still be on Gatorlink
webmail
– Can request transition to Office 365
• HSC students cannot use One Drive cloud storage
features
• All students eligible for free Microsoft Office
Products
– Up to 5 devices, including mobile
– http://www.software.ufl.edu
No Email Forwarding
• Student Email Forwarding Policy
• “The University of Florida's Auto-Forwarding Email policy
prohibits the automatic forwarding of UF businessrelated electronic email.”
• Office 365 email cannot be forwarded by default;
automatic compliance
• To fix:
– https://migrate.mail.ufl.edu/
– Click ‘Check Your Eligibilty’
– And schedule a migration time with the helpdesk.
• We do check and enforce this policy!
• http://generalcounsel.ufl.edu/regulations-andpolicies/auto-forwarding/faq/
Email on Mobile
• Checking email on your phone is allowed, contact the
UF Help Desk for assistance
• http://helpdesk.ufl.edu/
– Self-Help -> Student Email Setup
UF Apps
• http://info.apps.ufl.edu
• Access certain software from any computer or device
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Microsoft Office
PDF Editor
SPSS
Serif Design Suite (similar to Adobe Creative Suite)
And more!
• Free for all UF students
Mobile Computing and Storage Devices
• All mobile devices must be encrypted
• Includes smartphones and laptops
• Policy in effect since August 17th 2013
• “As members of the University of Florida Constituency…”
(students are included in the requirements)
• What is encryption?
• A process that takes a message and makes it unreadable except
to a person who knows how to "decrypt" it back into a readable
form.1
• Device encryption protects you as well as the University
• An encrypted device is unreadable without the proper password
• In the event a device is lost or stolen all data (tax returns, bank
statements, SSN’s, etc.) are vulnerable if unencrypted
1 – EFF’s Surveillance Self-Defense glossary, https://ssd.eff.org/en/glossary/encryption
Mobile Computing and Storage Devices
• Encryption - contact UF 392-HELP (4357)
• Bitlocker built-in to some versions of Windows
• File Vault built-in to Mac OS X
• Mobile Encryption Policy FAQ:
• http://security.ufl.edu/mobilesecurity/
Research
• We’re here to help
• Contact CON IT for assistance with IRB submissions
that include electronic data transmission or storage
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Computers
Tablets
Voice Recorders
Electronic surveys
Electronic data collection
• It’s better to discuss IRB protocol verbiage with us before you
submit than to submit a revision later
Mobile phone tips
• Enable Find my iPhone
• Android Devices
• https://www.google.com/android/devicemanager
• Canvas App
• ufl.instructure.com is the URL for the University of Florida
• OneDrive for business files are accessible from the
app, but we have seen some issues.
• Using the phone’s browser also is an option
Other Computing Resources
• Contact UF Computer Help Desk for computer hardware and software
problems
– Some consulting services and repairs are free
– Other requests might incur a small fee but likely cheaper than elsewhere
– http://helpdesk.ufl.edu/
• On-Site UF Apple Service Center for Apple specific hardware problems
– Can’t repair iOS devices in house but facilitate if under warranty
– http://apple.techhub.ufl.edu/
• UF Suggests MS Security Essentials (Windows) or Avast (Mac OS)
– Free
• Remote Library & Bridge (Mosby) Access:
– http://vpn.health.ufl.edu
• Windows 10, OS X Beta, etc.
Lynda.com
• Online training
• Free for all faculty, staff, and students
• Over 1100 courses, topics include:
– Word, Excel, PowerPoint
– Video and photography skills
– Much, much more
• https://lss.at.ufl.edu/help/Lynda
‘UF’ Wireless
• Connect to the ‘ufinfo’
access point and run the
Auto Configuration
• Make sure that your
Windows patches are up
to date.
• Antivirus definitions
cannot be older than
one week.
• CON IT SUPPORT
– 352-273-6429
– Located @ HPNP 3233
– CONITSUPPORT@HEALTH.UFL.EDU
Welcome to e-Learning in Canvas
• All courses should be in the Canvas LMS
• http://lss.at.ufl.edu
E-Learning in Canvas Dashboard
E-Learning tips
• UF Help Desk responsible for e-Learning logins
• College of Nursing IT Support can assist with
anything related to a specific course
– conitsupport@health.ufl.edu
– Please be specific with course number, section
number, file location and/or error message
– Do not use Inbox tool in e-Learning to contact
CON IT
VoiceThread
• “Discussion board on steroids”
• Instructor will provide a link to join a
VoiceThread group for your course
• Login directly at:
– http://ufl.voicethread.com
• More info on the e-Learning login page
– http://lss.at.ufl.edu
ProctorU
• Exams are given in the Quizzes tool in e-Learning but
proctored remotely
• Requires a webcam and a microphone
• Create an account on ProctorU.com, schedule exams
• Scheduling less than 72 hours in advance incurs $5 fee
• Plan an extra 30 minutes into your schedule for time to
verify ID, make sure computer is working, etc.
• Prior to testing visit http://www.proctoru.com/testitout
• Good Internet connection; avoid fast food free WiFi
Broadband Internet
• Students are required to have broadband internet
access
• The FCC defines broadband as 25 Mbps download
and 3 Mbps upload speeds2
• Contact your ISP to double check your current
connection speed
2 – FCC FINDS U.S. BROADBAND DEPLOYMENT NOT KEEPING PACE
https://apps.fcc.gov/edocs_public/attachmatch/DOC-331760A1.pdf
CON IT Support
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Joe Burley, RN
Justin Burley
Colin Wheeler
352-273-6429
Located @ HPNP 3233
CONITSUPPORT@HEALTH.UFL.EDU
– Always include current course and section
number when emailing