E-Commerce and the Copyright Conundrum By: JAMES DALTON and SUE WESTON The Internet as… Library Marketplace or “New Agora” Government Outlet Gift versus Commodity free exchange of ideas and (common) knowledge the shareware movement among friends and family donations to charities and religious institutions V S knowledge as an uncertain commodity economic rules of exchange global consumer society virtual capitalism What is E-Commerce? “A generic term used to describe the buying and selling of goods via the Internet and other interactive networks such as digital television” (Bell 68). “Business that is conducted over the Internet using any of the applications that rely on the Internet, such as e-mail, instant messaging, shopping carts, Web Services, UDDI, FTP, and EDI, among others” (ecommerce-guide.com) Online commerce between two businesses (B2B Internet) “transmitting funds, goods, services and/or data” or between an online business and a customer (B2C)(ecommerce-guide.com) How it works/the Appeal Online businesses are able to lower their costs by using “webbased ordering and the national postal service, rather than retail premises which have to be rented and staffed, as a means of selling to the public” (Bell 69). This translates to reduced prices to the public consumers. The limited capacity of retail outlets is no longer a problem as online businesses are given access to bigger warehouses to store a wider array of products. Important E-Commerce Terms Agents Commerce Server Cookies CRM Digital Cash Digital certificates Digital wallet EBPP EDI ERP FTP IPO Net Cheque Opt-in-Email Page Impression RSA encryption SET Shopping Cart SSL encryption Smart card UDDI XAML Determining the relative importance of the Web economy: Jobs “2.5 million workers supported by the Internet economy in 1999” (Web Theory 116) The Internet economy > American Communications > Airline/property industry Rate of growth for Internet-related work annually is 30%+ (Internet Indicators 2000) Four divisions of Internet work • Internet Infrastructure Internet service providers present 1/3 of the labor force of the Web economy (AOL, AT&T, Telstra) • Internet Applications Infrastructure those who produce software and services that facilitate Web transactions, also includes web site designers and consultants: 26% of Web employment (Microsoft, Oracle, Adobe) • Internet Intermediary workers and activities that help mediate the movement of services and goods, consisting of content providers, ad agencies, search engines, online brokers and travel agents (13%) • Internet Commerce workers who are involved in companies that are actually selling products and services online (Amazon.com, ebay) (30%) The TIMES sector • Under the new economy work in Europe there is the TIMES sector…which is an acronym for Telecommunication, Internet, Multimedia, E-commerce, Software, and Security) – it is a multimedia sector that includes television, publishing, and music; it is also characterized by very small companies. According to the Web Theory article, the sector will undergo a period of relative stagnation or even decline, whereas all content-oriented or creative work will continue to show high growth rates (Web Theory 117). Determining the relative importance of the Web economy: Revenues Perception vs. Reality The Web Theory article distinguishes that the size of the Web economy may be less important than the perception of the Web’s significance as an avenue for business activity. There is a general perception that all businesses need a web presence in order to maximize profits and so there has been expansion of Web businesses or Web business Outlets (Web Theory 119). B2B Internet vs. B2C (Business-Business Internet Use versus Business-Consumer e-commerce) The Multiplier-Effect “As the revenues and the believed potential revenues from the online economy go up, the impact of the Web on the overall economy works in a multiplier-effect: if actual producers and service providers sell their wares directly online, there is a breakdown of the divisions of retailing and distribution that have organized the traditional means of consumer production” (Web Theory 119). The Audience Commodity Instead of the audience paying for its share of entertainment, it is given programs for free. The audience’s presence and its viewing of commercials “generates the economic value in the system” (Web Theory 120). In order to determine the value, there has to already be a system in place that counts the size of the audience. • Cookies • Hits Evolution of E-Commerce 1971 – NASDAQ is launched 3.19.1992 – AOL IPO 5.9.1995 – Netscape IPO 1996 – Lycos, Yahoo IPOs 5.15.1997 – Amazon.com IPO 9.24.1998 – Ebay IPO 1999 – peak of Web economy 4.21.2000 – “Black Friday” The Pioneers the Porn Industry “buying visitors” based on web engine searches to get subscriptions (2 or 3 of every 1000 visitors become subscribers) Heavily advertised • pop-ups • emails • varied choices Has employed many workers after the dotcom collapse, but teeters on “the line of legality” • Heavily monitored by the government and the major Internet Service Providers “Capitalism Unbound” Fact or Fiction? Does the Web economy provide the perfect, ideal marketplace? • Although the Internet provides a new forum for shopping that is more direct, more accessible, and with more choices available that are cheaper for the consumer, there are still a few drawbacks that prevent it from being the perfect marketplace… The Drawbacks Security Issues • Hacking remains a counter economy that deters many potential e-shoppers from giving away personal information like credit card numbers. • Piracy remains an issue between the entertainment industry and filesharers. The “Digital Divide” • The gap widens not only between the rich and the poor but between the educated middle class and the uneducated lower class. Because online products are cheaper, the poor are put at a disadvantage. Service There remains issues with delivery: when shopping online, you base your purchasing on an image that could be fabricated or inaccurate at the very least, which could result in annoying back-and-forth returns or cancellations. Much of what is available for sale on the Web is not just goods and services, but also information and entertainment… The Copyright Conundrum “The Congress Shall have Power to promote the Progress of Science and useful Arts, by securing for limited Times to Authors and Inventors the exclusive Right to their respective Writings and Discoveries” (Article 1, Section 8, The US Constitution). What is the purpose of copyright? To give those who create original work the right to protect it, in accordance with the United States Constitution: Early US copyright laws required compliance with a variety of formalities such as registration, copyright notice, and renewal as a condition of copyright protection. Today, copyright is issued at the moment of creation. Then in 1997 and 1998, Congress quickly enacted three different approaches to protecting digital intellectual property, all designed to stop illicit copying through the Internet: • the No Electronic Theft Act (1997) • the Digital Millennium Copyright Act (1998) • the Copyright Term Extension Act (1998) Legal Battles MGM Studios vs. Entertainment Industry vs. “Mind-boggling” copyright infringement vs. SHARING vs. Grokster P2P software makers the future of product innovation COPYING On March 29, 2005, the U.S. Supreme Court heard the case MGM Studios vs. Grokster Ltd. The court is expected to rule in the summer. In the case, MGM wants the court to hold peer-to-peer software-makers liable for infringement by the technology’s USERS. P2P-maker Grokster counters that such liability would deter future product innovation, not only in P2P, but in related industries (e.g. iPod). The stakes are high for both sides: • At the core of the MGM case is secondary liability. In the Sony case (1984), the high court ruled that Sony could not be held responsible for what its VCR users were doing with its product as long as the device could be used for legitimate purposes. • The entertainment industry lost that case. This time, it argued that more than 90 percent of the P2P technology is for copyright infringement purposes. It said the Sony ruling requires BALANCE between copyright protection and innovation protection. • The Sony ruling has been called the tech industry’s “Magna Carta.” • Says Deirdre Mulligan of University of California, Berkeley, law school: “I do think at this point the Sony doctrine has provided a lot of stability. It has allowed the technology industry AND the contentowning industry to really flourish. It’s not like we have had a dry spell in either.” Commerce versus Content E= 2 MC The entertainment industry is particularly sensitive to copyright infringement and always has been: - from player-piano rolls (1880s) to videocassette recorders (1980s). An interesting side note, copyright DOES NOT protect ideas. - For instance, Einstein’s famous equation can not be protected; only the document in which it was published. Works Cited Bell, David. “e-commerce.” Cyberculture – Key Concepts. New York: Routledge, 2004. “E-Commerce Times.” http://blackboard.swarthmore.edu/webapps/portal/frameset. jsp?tab=courses&url=/bin/common/course.pl?course_id=_19716_1. 2005. Lessig, Lawrence and Oppenheim, Matt. “Copyright Conundrum.” Online NewsHour. PBS. http://blackboard.swarthmore.edu/webapps/portal/frameset.jsp?tab=course s&url=/bin/common/course.pl?course_id=_19716_1. June 2003. McCullagh, Declan. “Perspective: The Copyright Conundrum.” News.com. http://news.com.com/Perspective:+The+copyright+conundrum/20101071_3-961818.html. 14 Oct. 2002. “Supreme Court to Hear Digital Copyright Case.” Online NewsHour. PBS. http://www.pbs.org/newshour/media/digital_copyright/index.html. 7 March 2005. “Top 20 E-Commerce Terms.” ecommerce-guide.com. http://blackboard.swarthmore.edu/webapps/portal/frameset. jsp?tab=courses&url=/bin/common/course.pl?course_id=_19716_1. 2005. “The Web Economy.” Web Theory. New York: Routledge, 2003. Wisconsin Engineer. Wisconsin: http://homepages.cae.wisc.edu/~wiscengr/november03/copyright.s html. Nov. 2003. Yoon, Kim. “Digital Copyright: Teaching an Old Dog New Tricks.” “The New Agora” The Web Theory article describes the Web as a “virtual agora” through its emphasis on representation and presentation found within traditional forms of commerce (e.g. bartering). At the same time, this virtual marketplace tears down restrictive barriers established by traditional institutions by eliminating the middle man. Because of this apparent boundless commercial freedom, the online marketplace has been viewed as the ideal marketplace. Library System The Web mirrors a library system in that practically everything is accessible to be borrowed in the public domain of cyberspace. However, the issue of copyright in relation to the shareware movement and such concepts as intellectual property is critical. Role of the Government Initially the Web originated through the American Defense Department, but through the explosion of online commerce, the government has used the “information superhighways” to push educational needs while at the same time pushing initiatives so that societies are not left behind in the digital divide, according to the Web Theory article.