JOB DESCRIPTION
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JOB DESCRIPTION
By Name of Student
Axia College, University of Phoenix
November 5, 2009
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JOB DESCRIPTION
TITLE:
SERVICE DEPARTMENT LINE MANAGER
SCHEDULE:
FULL-TIME
SALARY:
DEPENDING ON EXPERIENCE AND EDUCATION
REPORTING:
REPORTS TO DIRECTOR OF PLANT OPERATIONS
DEADLINE:
NOVEMBER 15, 2009
INSTRUCTIONS:
COMPLETE APPLICATION; SUBMIT WITH RESUME TO HR
RESPONSIBILITIES
This position is a manger level position responsible for the operation of the production
line at our primary plant. The line manager is responsible to ensure production goals and quality
targets are consistently met in a timely manner. This is a supervisory position and will be
responsible for up to 30 temporary, part-time, and full-time employees. The structure of the
organization is such that managers are responsible for the entire line process, from planning
staffing and production levels to ensuring timely completion of quality products.
The manager is responsible for constant and repeated planning. Managers are giving the
production schedule based on anticipated demand and production dates. With that information,
managers are required to plan staffing levels and production levels in a way that ensures
completion of all orders in a timely manner, in the most cost-efficient way possible for the
company. Managers are responsible for providing feedback to the demand anticipation
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personnel to help them understand what capacity levels are available and which are the most
cost-effective to use.
The manager is also responsible for organization. Employee’s time must be tracked, as
well as time off or absences. Managers are responsible for organizing the raw materials ordering
process, so when raw materials are needed managers must communicate need to purchasing
department. The manager is also responsible for organizing their workforce in such a way as to
maximize efficiency. Quality assurance and government compliance both require a degree of
record keeping and documentation. Manager must be able to organize a process to ensure this
data is collected, recorded, and retained.
Direction is also required from management. When production is busy, manager may be
expected to work extra hours as multiple shifts need to be managed. While many of the duties
performed by line workers are repetitive and employees do not need constant supervision, the
manager should look at opportunities to cross-train and help employees learn how to maximize
their efficiency and how to help assist the entire operation when bottlenecks occur or when extra
help is needed. Direction regarding product mix, when to change over machines and when to
shut down shifts is a critical part of ensuring the effectiveness of the company.
Manager is responsible for controlling the costs associated with the production line, the
product mix that is produced from their line, and the quality of products that are produces.
Insignificant human resource issues are also the responsibility of the manager to work out in a
way that treats employees fair and minimizes disruption to the work process. Waste – either
financial, time, or company resources – must be controlled in such a way as to ensure the
profitability of the managers line.
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QUALIFICATIONS
The ideal candidate for this manager position will have 3+ years working in a line
position at this, or a similar, company. An associate’s degree in business or a related field is
required. Ideal candidate will be able to clearly and effectively communicate needs to staff and
report, both verbally and on paper, results of their line production, additional needs, and
suggestions for improvement to upper management. All candidates for this position should have
training or knowledge in the continuous improvement process and have demonstrated that they
are effectively able to identify best practices and process flaws.
If you are interested in this position, please arrange your résumé and a company
application and submit to Human Resources by November 15, 2009. Interviews will be arranged
and this position will be scheduled to begin on December 1, 2009.
Bibliography
Casemore, F. A. (2006). How to Write a Job Description. Tempe, AZ: Southwest Institute.
Entrepreneur. (2009, August 18). How to Write a Job Analysis and Description. Retrieved
November 2, 2009, from Entrepreneur.com:
http://www.entrepreneur.com/humanresources/hiring/article56490.html
Hengst, A. (2009, October 10). How to Write a Job Description that Will Get Qualified
Candidates. Retrieved November 2, 2009, from HR World:
http://www.hrworld.com/features/job-description-qualified-candidates/
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