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Principles of Management

Assignment 4, Answer

About the Final Examination

Now is the time to focus, as the final test grade reflects the hard work that you’ve put in throughout the entire semester. The final exam will consist of a selection of questions to measure stated learning outcomes. Questions such as:

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Match definitions

Essay Questions

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Case Analysis

MCQs

Please read all course materials related to chapter: 1, 7,8,10, 13, 14, 16

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Assignment Answers

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Textbook and slides

Class notes

Exercises and case solutions ch 13

1.c ch 14

1.a ch 16

1. e

2.b

3.b

4.c

2.b

3.a

4.b

5.e 5.e

Essay Questions:

2.e

3.b

4.b

5.e

Ch: 12

Analyze the major responsibilities of human resource management.

Human Resource Management is a process of attracting, developing, and maintaining a talented work force, it includes

1. Attracting a quality workforce : Through human resource planning, recruitment, and selection

2. Developing a quality workforce : Through employee orientation, training and development, and performance appraisal

3. Maintaining a quality workforce : Through career development, work-life balance, compensation and benefits, employee retention and turnover, and labor-management relations

Ch 13

Compare between position power and personal power in leadership

Power: Ability to get someone else to do something you want done or make things happen the way you want

1.

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2.

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Position power :

Based on a manager’s official status in the organization’s hierarchy of authority, position power includes:

Reward power : Capability to offer something of value such as bonus, day off..etc

Coercive power : Capability to punish or withhold positive outcomes such as suspension

Legitimate power : Organizational position or status confers the right to control those in subordinate positions for example : Manager, supervisor…etc

Personal power : Based on the unique personal qualities that a person brings to the leadership situation

Expert power :

Capacity to influence others because of one’s knowledge and skills such specialization, IT expert …etc

Referent power : Capacity to influence others because they admire you and want to identify positively with you such as negotiation skills, interpersonal skills…etc

Ch 16

Describe all types of teams and explain the advantages and disadvantages of each one.

Team: A small group of people with complementary skills, who work together to achieve a shared purpose and hold themselves mutually accountable for performance results

1.

Committees, project teams, and task forces:

Committees : People outside their daily job assignments work together in a small team for a specific purpose . Task agenda is narrow, focused, and ongoing

Projects teams or task forces : People from various parts of an organization work together on common problems, but on a temporary basis . Official tasks are very specific and time defined and Disbands after task is completed

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Cross-functional teams : Members come from different functional units of an organization

Team works on a specific problem or task with the needs of the whole organization in

 mind

Teams are created to knock down “walls” separating departments

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Employee involvement teams

Groups of workers who meet on a regular basis outside of their formal assignments

Have the goal of applying their expertise and attention to continuous improvement

Quality circles represent a common form of employee involvement teams

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Virtual teams

Teams of people who work together and solve problems through largely computer-mediated rather than face-to-face interactions

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Self-managing work teams

Teams of workers whose jobs have been redesigned to create a high degree of task interdependence and who have been given authority to make many decisions about how to do the required work . Also known as autonomous work groups

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