Unit: V MKT-305-5 1 International Strategy •International Strategy is needed to make decisions regarding what products to produce, where to produce them and how to market them. MKT-305-5 2 Strategy Formulation •Strategy-formulation permits to step back from day to day activities and get a fresh perspective on the current and future direction of the company. MKT-305-5 3 Strategy-Formulation Process MKT-305-5 4 International Organizational Structure Organizational Structure is the way in which a company divides its objectives among separate units and coordinates activities among those units. MKT-305-5 5 Alternative forms of Organization 1. Centralization 2.Decentralization MKT-305-5 6 Types of Organizational Structural 1. International Division Structural 2.International Area Structural 3.Global Product Structural 4.Global Matrix Structural MKT-305-5 7 International Division Structure MKT-305-5 8 International Area Structure MKT-305-5 9 Global Product Structure MKT-305-5 10 Global Matrix Structure MKT-305-5 11 Analyzing International Opportunities Screening Potential Markets and Sites 1. Identify basic appeal 2. Assess the national business environment 3. Measure the market or site potential 4. Select the market or site MKT-305-5 12 Conducting International Research Difficulties of Conducting International Research 1. Availability of Data 2. Comparability of data 3. Cultural differences MKT-305-5 13 Sources of Secondary International Data • International Organizations •Government Agencies •Industry and Trade Associations •Internet MKT-305-5 14 Methods of Conducting Primary International Research Trade shows and Trade Missions Interviews and Focus Groups Surveys MKT-305-5 15 Selecting and Managing Entry Modes Exporting Importing Countertrade MKT-305-5 16 Exporting Sending goods or services to another country for sale Why companies Export? 1. Expand Sales 2. Diversify Sales 3. Gain Experience MKT-305-5 17 Exports to the United States MKT-305-5 18 Developing an Export Strategy Step 1 Identify a potential market Step 2 Match needs to abilities Step 3 Initiate meetings Step 4 Commit resources MKT-305-5 19 Degree of Export Involvement Direct exporting (sell to buyers) Sales representative Distributor Indirect exporting (sell to intermediary) Agent Export management company (EMC) Export trading company (ETC) MKT-305-5 20 Avoiding Export Blunders Conduct market research Obtain export advice Hire a freight forwarder MKT-305-5 21 Import An import is a good brought into a jurisdiction, especially across a national border, from an external source. An import in the receiving country is an export from the sending country. MKT-305-5 22 Counter-trade Practice of selling goods or services that are paid for, in whole or in part, with other goods or services. Types: 1. Barter 2. 3. 4. 5. Counter-purchase Offset Switch Trading Buyback MKT-305-5 23 Forms of Countertrade Barter Direct exchange without money Counterpurchase Sale to a nation in return for promise of future purchase from that nation Offset agreement Offset a hard-currency sale to a nation with future hard-currency purchase Switch trading Sale by a company of obligation to purchase from a country Buyback Export of industrial equipment in return for products that the equipment produces MKT-305-5 24 Contractual Entry Modes Licensing Franchising Management Contracts Turnkey Projects MKT-305-5 25 Licensing Company owning intangible property (licensor) grants another firm (licensee) the right to use it for a specific time Advantages Finance expansion Reduce risks Reduce counterfeits Upgrade technologies Disadvantages Restrict licensor’s activities Reduce global consistency Lend strategic property MKT-305-5 26 Franchising Company (franchiser) supplies another (franchisee) with intangible property over an extended period Advantages Low cost and low risk Rapid expansion Local knowledge Disadvantages Cumbersome Lost flexibility MKT-305-5 27 Management Contract Company supplies another with managerial expertise for a specific period of time Advantages Few assets risked Nations finance projects Develops local workforce Disadvantages Personnel at risk Create competitor MKT-305-5 28 Turnkey Project Company designs, constructs and tests a production facility for a client Advantages Firms specialize in competency Nations obtain infrastructure Disadvantages Politicized process Create competitor MKT-305-5 29 Investment Entry Modes Wholly Owned subsidiaries Joint Ventures Strategic Alliances Selecting partners for cooperation MKT-305-5 30 Wholly Owned Subsidiary Facility entirely owned and controlled by a single parent company Advantages Day-to-day control Coordinate subsidiaries Disadvantages Expensive High risk MKT-305-5 31 Joint Venture Company created and jointly owned by two or more entities to achieve a common objective Advantages Reduce risk level Penetrate markets Access channels Disadvantages Partner conflict Lose control MKT-305-5 32 Joint Venture Configurations MKT-305-5 33 Strategic Alliance • Entities cooperate (but do not form a separate company) to achieve strategic goals of each Advantages Share project cost Tap competitors’ strengths Gain channel access Disadvantages Partner conflict Create competitor MKT-305-5 34 Selecting Partners • • • • Commitment Trustworthiness Cultural knowledge Valuable contribution MKT-305-5 35 Strategic Factors • • • • • Cultural environment Political/Legal environments Market size Production and shipping costs International experience MKT-305-5 36 Strategic Factors in Selecting an Entry Mode o o o o o Cultural Environment Political and Legal Environment Market Size Production and Shipping costs International Experience MKT-305-5 37 Developing and Marketing Products Learning objectives: Globalization and Marketing Developing Product Strategies Creating Promotional Strategies Designing Distribution Strategies Developing Pricing Strategies MKT-305-5 38 Globalization and Marketing Standardized product and promotion Consistent image / message Contain costs Adapted product and / or marketing Respond to local needs Exploit unique image MKT-305-5 39 Developing Product Strategies Cultural differences Laws and regulations National image Counterfeit goods MKT-305-5 40 Creating Promotional Strategies Push and Pull Strategies International Advertising Blending Product and Promotional Strategies MKT-305-5 41 Designing Distribution Strategies Designing Distribution Channels Influence of Product Characteristics Special Distribution Problems MKT-305-5 42 Developing Pricing Strategies Worldwide Pricing Dual Pricing Factors that Affect Pricing Decisions MKT-305-5 43 Managing International Operations Learning Objectives: Product Strategy Acquiring Physical Resources Key Production Concerns Financing Business Operations MKT-305-5 44 Production Strategy Capacity Planning Facilities Location Planning Process Planning Facilities Layout Planning MKT-305-5 45 Acquiring Physical Resources o Make or Buy Decision o Raw Material o Fixed Assets MKT-305-5 46 Key Production Concerns Quality-improvement Efforts Shipping and Inventory Costs Reinvestment versus Divestment MKT-305-5 47 Financing Business Operations Borrowing Issuing Equity Internal Funding Capital Structure MKT-305-5 48 Hiring and Managing Employees Learning Objectives: International Staffing Policy Recruiting and Selecting Human Resources Training and Development Employee Compensation Labour Management Relations MKT-305-5 49 International Staffing Policy Ethnocentric Staffing Polycentric Staffing Geocentric Staffing MKT-305-5 50 Ethnocentric Staffing Individuals from home country manage operations abroad Advantages Locally qualified people not always available Tight control over subsidiaries Re-create local operations in home-office image Interests of home office may be better protected Disadvantages Relocations are expensive Give the business a “foreign” image MKT-305-5 51 Polycentric Staffing Individuals from host country manage operations abroad Advantages Responsibility on those knowing local business Avoid expensive relocations from home nation Disadvantages Resemble a collection of national entities Potentially harm performance MKT-305-5 52 Geocentric Staffing Best-qualified individuals, regardless of nationality, manage operations abroad Advantages Managers who can adjust anywhere Break down nationalistic barriers Disadvantage These individuals command high salaries MKT-305-5 53 Recruiting and Selecting Human Resources Human Resource Planning Recruiting Human Resources Selecting Human Resources Culture Shock Reverse Culture Shock MKT-305-5 54 Human Resource Planning Forecasting human resource needs and supply Phase 1 Take inventory of current human resources Phase 2 Estimate firm’s future human resource needs Phase 3 Develop plan to recruit and select people for vacant and anticipated new positions MKT-305-5 55 Recruiting Human Resources Process of identifying and attracting a qualified pool of applicants for vacant positions Current employees Recent college graduates Local managerial talent Nonmanagerial workers MKT-305-5 56 Selecting Human Resources Process of screening and hiring the best-qualified applicants with the greatest performance potential Ability to bridge cultural differences is key Expatriates must adapt to new ways of life Cultural sensitivity raises odds for success MKT-305-5 57 Culture Shock Psychological process affecting people living abroad that is characterized by homesickness, irritability, confusion, aggravation, and depression -Stage I: Thrilling experience -Stage II: Downward slide -Stage III: Recovery begins -Stage IV: Embrace local culture MKT-305-5 58 Reverse Culture Shock Readapting to home culture Once-natural thoughts and feelings now strange Can be more unsettling than culture shock Some companies reabsorb expatriates poorly Reducing its effects Home-culture reorientation programs Career-counseling sessions Career-development program before posting abroad MKT-305-5 59 Training and Development Methods of Cultural Training Compiling a cultural profile Non-managerial Worker Training MKT-305-5 60 Methods of Cultural Training MKT-305-5 61 Compiling a Cultural Profile CultureGrams Country Studies Area Handbooks Background Notes MKT-305-5 62 Non-Managerial Worker Training Emerging markets Basic skills training Apprenticeship training MKT-305-5 63 Compensation of Managers Cost-of-living effects Bonus and tax incentives Cultural and social factors MKT-305-5 64 Compensation of Workers Greater cross-border investment Labor mobility in some markets MKT-305-5 65 Labor-Management Relations Positive or negative relations between a company’s management and its workers Rooted in local culture Directly influences workers’ lives Often affected by political movements MKT-305-5 66 Labor Unions Selection of a location Performance in a market Emerging markets Codetermination in Germany MKT-305-5 67 International Labor Movements International activities of unions are making progress in improving treatment of workers and reducing child labor But can be difficult: Events in distant lands difficult to comprehend - Workers in different nations often compete MKT-305-5 68 Home assignment What are the different sources of Financing Business Operations. Select any Multinational company of your choice working in Saudi Arabia. MKT-305-5 69