Standard Graphic Analysis (SGA) Strategic Business Insights: Generational Cohorts April 2013 www.strategicbusinessisights.com www.strategicbusinessinsights.com/cfd Source: The 2012–13 MacroMonitor Contents Standard Segment Definitions……………………………………….. Demographics................................................................................. Accounts......................................................................................... Balance Sheets............................................................................... Cards.............................................................................................. Consumer Credit............................................................................. Direct Marketing.............................................................................. Health Insurance............................................................................. Institutions...................................................................................... Internet Financial Services……………………………………………. Investments……………………………………………………............. Life Events……………………………………………………............... Life Insurance………………………………………………….............. Property and Casualty Insurance……………………………............. Planning and Advice………………………………………….............. Real Estate and Debt………………………………………………….. Retirement………………………………………………………………. Source: The 2012–13 MacroMonitor 4 7 21 42 57 90 103 144 168 198 223 252 265 281 297 337 363 Page 2 Contents (continued) Transactions……………………………………………………..……… Vehicles and Credit……………………………………………. ………. Attitudes…………………………………………………………………. General Attitudes……………………………………………….………. Institution Attitudes …………………………………………….………. Trust in Institutions …………………………………………….………. Investment Attitudes ………………………………………….. ………. Retirement Attitudes ………………………………………….. ………. Credit Attitudes …………………………………………………………. Insurance Attitudes …………………………………………………….. Health-Related Attitudes……………………………………………….. Planning and Advice Attitudes ……………………………….……….. Trust in Planners and Advisors ……………………………………….. Miscellaneous …………………………………………………. ………. Appendices……………………………………………………..……….. Survey Methodology…………………………………………...………. Survey Weighting Procedures ………………………………..………. Sampling Tolerance Tables …………………………………..……….. Calculated Variables…………………………………………..……….. Source: The 2012–13 MacroMonitor 395 401 414 415 447 463 472 503 520 540 557 565 582 597 619 620 626 634 641 Page 3 Standard Segments: Generational Cohorts All U.S. Households (n=4261; weighted projected population (wpp) = 130,606,000) Millennials: Primary head* was born after 1976 (n = 498; wpp=29,695,000) Generation X : Primary head was born from 1963 to 1976 (n = 956; wpp = 32,655,000) Younger Boomers : Primary head was born from 1954 to 1962 (n = 948; wpp = 25,485,000) Older Boomers : Primary head was born from1946 to1953 (n = 806; wpp = 17,937,000) Silent Generation : Primary head was born from 1930 to1945 (n = 935; wpp = 21,884,000) Greatest Generation : Primary head was born before1930 (n = 118; wpp = 2,950,000) *Primary head is the head of household making the largest contribution to household income Source: The 2012–13 MacroMonitor Page 4 Highest Level Of Education Of Primary Head 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% High School Degree Or Less Some College Or Vocational School College Degree All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation Post Graduate Work Or Degree Younger Boomers Table O-8 : Education - Primary head of household Base: All U.S. Households Questionnaire Page O-2, Q.8 Source: The 2012–13 MacroMonitor Page 5 Household Marital Status 60% 50% 40% 30% 20% 10% 0% Married Or Cohabiting Single (Never Married) Separated Or Divorced All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation Widowed Younger Boomers Table A-8 : Marital status Base: All U.S. Households Questionnaire Page A-2, Q.8 Source: The 2012–13 MacroMonitor Page 6 Incidences Of Making Various Financial Transactions (2) 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Debit Card Credit Or T&E Card Loan Or LOC Retirement All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation Brokerage Younger Boomers Table TRNS: Incidence of types of financial transactions (excluding cash) Base: All U.S. Households Balance Sheet Source: The 2012–13 MacroMonitor Page 7 Use Of Internet Banking 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Now Use Do Not Use But Would Like To Do Not Use And Would Not Use Use All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation Younger Boomers Table B-11aA: Use of Internet banking Base: Have access to the Internet Questionnaire Page B-4, Q.11a, Col A Source: The 2012–13 MacroMonitor Page 8 Incidences Of Owning Securities (1) 60% 50% 40% 30% 20% 10% 0% Own Securities (Net) Publicly Traded Stock Stock Provided By Stock In A Closely Closed-End Funds An Employer's Held, Non-Traded Profit Sharing Plan Company All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation Younger Boomers Table E-17A : Ownership of securities – Summary Base: All U.S. Households Questionnaire Pages E-5, Q.10a; E-10, Q.17, Col A; E-4, Q.8a, Col A Source: The 2012–13 MacroMonitor Page 9 Mean Values Of Securities ($000s) (1) $350 $300 $250 $200 $150 $100 $50 $0 Securities* (Net) Publicly Traded Stock* Stock Provided By Stock In A Closely An Employer's Held, Non-Traded Profit Sharing Plan Company All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation Closed-End Funds* Younger Boomers Tables E-17B_MEAN, E-17B_2, E-17B_3: Mean value of all securities, publicly and non-traded stock, and closed-end funds ($000s, excl. 0) (*missing value substitution applied) Base: Own specific security Questionnaire Page E-10, Q.17, Col B, Net Items 1-14 and Items 1-4 Source: The 2012–13 MacroMonitor Page 10 Incidences Of Owning Life Insurance 80% 70% 60% 50% 40% 30% 20% 10% 0% Life Insurance (Net) Group Life Group Obtained Group Obtained Individual Life Insurance (Net) Through an Through an Insurance (Net) Employer Organization All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation Whole Or Universal Life Insurance (Net) Younger Boomers Tables L-2, L-5: Incidences of types of life insurance Base: All U.S. Households Questionnaire Pages L-1, Q.2; L-2, Qs.4a, Cols A,B, Q.5; L-3, Qs. 6a, 7a; L-4, Q.8a Source: The 2012–13 MacroMonitor Page 11 Have Homeowner's Or Renter's Insurance 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Any (Net) Homeowner's (Net) Renter's (Net) All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation None Younger Boomers Table G-3a : Incidence of homeowner's or renter's insurance on primary residence Base: All U.S. Households Questionnaire Page G-1, Q.3a Source: The 2012–13 MacroMonitor Page 12 Incidences Of Having Loans On Primary Home 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Any (Net) First Mortgage Junior Mortgage (Net) Second Mortgage Home Equity Line Of Credit All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation Younger Boomers Table G-6a : Incidence of loans on primary residence – Summary Base: Own home Questionnaire Page G-2, Q.6a, Cols A,B,C Source: The 2012–13 MacroMonitor Page 13 Mean Debts On Primary Home ($000s) $200 $180 $160 $140 $120 $100 $80 $60 $40 $20 $0 Total Debt (Net) First Mortgage Junior Mortgages Second Mortgage Home Equity Line (Net) Of Credit All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation Younger Boomers Table RE5, G-14A, G-14BC, G-14B_MVSA, G-14C_MVSA: Mean debts on primary home ($000s, incl. 0) (missing value substitution applied) Base for Total Debt: Own Home; Base for other loans: Have type of loan on primary home Questionnaire Page G-4, Q. 14, Cols A, B, C Source: The 2012–13 MacroMonitor Page 14 Incidences Of Owning Retirement Accounts 70% 60% 50% 40% 30% 20% 10% 0% Any Retirement Account Or Pension (Net) Fully-Vested Pension IRA/SEP Salary-Reduction Individual Annuity Plan All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation Keogh Younger Boomers Table F-4 : Ownership of retirement products (Summary) Base: All U.S. Households Questionnaire Section F Source: The 2012–13 MacroMonitor Page 15 Mean Amounts Held In Retirement Accounts ($000s) $350 $300 $250 $200 $150 $100 $50 $0 Retirement Accounts (Net) IRA/SEP 401(k), 403(b), Or 457 Annuity All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation Keogh Younger Boomers Tables F-BAL, F-4h, F-6g, F-ANNBAL, F-5: Mean amounts held in retirement accounts (pension not included) ($000s) (missing value substitution applied) Base: Own Type Of Retirement Account Questionnaire Pages F-4, Qs. 4h, 5; F-6, Q.6g; F-7, Qs. 9d, 10d; F-8, Q.11d Source: The 2012–13 MacroMonitor Page 16 Household's Financial Situation 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% I require assistance To make ends meet I am struggling To make ends meet I am financially stable right now I am financially secure All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation I have more than I need Younger Boomers Table B-4: Household's financial situation Base: All U.S. Households Questionnaire Page B-2, Q.4 Source: The 2012–13 MacroMonitor Page 17 Household's Financial Confidence 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Extremely Confident Very Confident Somewhat Confident Not Very Confident All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation Not At All Confident Younger Boomers Table N-2 : Household's financial confidence Base: All U.S. Households Questionnaire Page N-1, Q.2 Source: The 2012–13 MacroMonitor Page 18 How Household Would Use Unexpected $25,000 80% 70% 60% 50% 40% 30% 20% 10% 0% Spend It On Pay Off Some Put It In Savings Or Donate To Family Something The Household Debts Investments Or Charity Household Wants All U.S. Households Millennials Generation X Older Boomers Silent Generation Greatest Generation Other Younger Boomers Table B-1a : Uses for unexpected $25,000 Base: All U.S. Households Questionnaire Page B-1, Q.1a Source: The 2012–13 MacroMonitor Page 19 For more information: Consumer Financial Decisions: Larry Cohen lcohen@sbi-i.com +1 609 378 5044 Kathryn Spring kspring@sbi-i.com +1 804 272 0270 Source: The 2012–13 MacroMonitor Page 20 United States England Menlo Park 333 Ravenswood Avenue Mail: 405 El Camino Real #120 Menlo Park, California 94025 Telephone: +1 650 859 4600 Fax: +1 650 859 4544 Knollys House 17 Addiscombe Road Croydon, Surrey CRO 6SR, England Telephone: +44 (0) 20 8686 5555 Fax: +44 (0) 20 8760 0635 Princeton P.O. 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