Orange Coke Marketing Plan: Part 1 – Market and Consumer Profile Danielle Elwell, Keila McCarty, Lesley Poberezny 12/6/2010 Elwell, McCarty, Poberezny 1 Orange Coke Executive Summary The Coca-Cola Company has the opportunity to introduce an innovative new product: Orange Coke. After analysis, we’ve outlined the best tactics to achieve the company’s strategic goal of maximizing long-term return to shareholders. “Orange Coke” will be marketed as a unique high-energy soda crossover while reinforcing the company’s status as the leader in innovation and successful product launches. The marketing strategies utilized will enable us to reach a market size of an estimated 58,565,227 people (targeted) (Appendix H) with a forecasted sales growth prospect of 5% (Geller, 2010) over the next 3 years (approximately 4 billion dollars profit) (Geller, 2010), while satisfying the needs of the flavored soda market. Success will be reflected by a sizeable capture of market shares within this market, while strategically placing the company as a market leader in the energy drink/carbonated beverage segment of soft drinks. Company Description Brief description of the company The Coca-Cola Company’s important undertaking is to refresh the world (Mission, Vision, and Values, 2010). The Coca-Cola Company was founded in 1886 and is headquartered in Atlanta, Georgia. They manufacture, distribute, and market nonalcoholic beverage concentrates and syrups worldwide. The Coca-Cola Company also offers fountain syrups, syrups, and concentrates, such as flavoring ingredients and sweeteners. It markets its nonalcoholic beverages primarily under the Coca-Cola, Diet Coke, Fanta, and Sprite names. The company sells its finished beverage products primarily to distributors, and beverage concentrates and syrups to bottling and canning operators, distributors, fountain wholesalers, and fountain retailers (Profile, 2010). Brief description of the new product & strategic role in the future position of the company “Orange Coke” will be a canned beverage and will be positioned as the new and exciting flavored carbonated energy drink - soft drink hybrid available on the market. The beverage will have an orange flavor added to the Coke just like Cherry Coke. The most popular flavor launch of 2009 was orange (Beverage World, 2010). While Coke currently has Full Throttle, Rehab, and Tab Energy in the energy drink segment, Orange Coke will be a healthier alternative, using more natural fruit juices but maintaining the punch upon which energy-drink users have come to rely. It will also bring an entirely different drinking experience to loyal Coca-Cola consumers. By presenting itself as a new alternative to traditional Coke, many consumers who wouldn’t normally try an energy drink will purchase Orange Coke. We may regain other consumers that currently view Coke as “outdated” with its appeal to the 15-29 demographic. We chose this target age group because they are the young, energy driven consumers who, whether studying for an exam, playing video games, or adjusting to work a schedule, will get hooked on the flavored energy drink. The strategic role of Orange Coke for the Coca-Cola Company is centered around three objectives: Stay at the forefront as the market leader in innovative product introductions and successful product launches Strengthen and satisfy the needs of the Generation Y consumers with an eye-catching product Become a market leader in the energy drink segment with increased market shares Elwell, McCarty, Poberezny 2 Orange Coke Situation Analysis Industry Analysis As Orange Coke will be poised at the juncture between carbonated drinks and energy drinks, the numbers are more likely to resemble those of a new soda product launch. The sales volume for the carbonated drinks segment in the United States has reached 9416.1 million cases in 2009 for a total market share volume of 13,919.3 million gallons (Appendix A). This product segment showed a decline from 2007 to 2008, but a little rise from 2008 to 2009: a decrease of 3.1% and then a rise of .8% over a period of three years (Beverage World, 2010). Refer to Appendix B. The annual consumption rate per capita in 2008 reached four hundred twelve (412) 8-ounce drinks (3,296 oz.), which represents a 6 can per person increase compared to 1998 (Coca-Cola Consumption, 2009). Trends Through the early 1960s, soft drinks were synonymous with ‘colas’ in the mind of consumers. In the 1980s and later, however, other beverages became more popular. Coca-Cola, Pepsi and Dr. Pepper responded by expanding their offerings through alliances and acquisitions, but also by focusing efforts on portfolio diversification. Soft drinks may have been the stars of the drink world in the past, but their popularity has been challenged by the ever expanding array of other available options as well as negative news about their health effects (2009 Drink Trends, 2008). Soft drink sales remained flat from 2001 to 2006 and are projected to decline as much as one percent by 2011 (2009 Drink Trends, 2008). The energy drink segment, however, has increased from 26.3 million gallons in 2001 to 354.5 million gallons in 2009 (Appendix C) (Beverage World, 2010). Today consumers are looking for healthier options or more bang for their buck. According to this year’s Beverage World magazine, Crush, an orange flavored carbonated soda, has gained the most market share this past year, increasing its sales by 375.1%. The readiness of the market to drink an orange flavored soda/energy drink hybrid should bode well for Orange Coke. Profitability & Future Growth Potential In 1993, Concentrate Producers earned 30% pretax profits on their sales, while bottlers earned 9% pretax profits on their sales, for a total of industry profitability of 39% (Cola Wars Continue, 2006). While the carbonated soft drink sector only accounts for 78% of the total Coca-Cola sales in 2009, estimates are forecasting a growth of 5% in sales and 5% in volume consumption by end of 2010 (CocaCola Company, 2010). SWOT Analysis Strengths Brand strength and loyalty Results of operations Strong brand image and awareness Consumer loyalty Effective advertising Healthy and effective organizational structure Strong existing distribution Effective strides in new markets Weaknesses Brand dilution Saturation of carbonated soft drink segment Reliant upon line extensions Elwell, McCarty, Poberezny 3 Orange Coke Opportunities New Product Introduction Brand is attractive to global partners High product quality Investment in growth markets Distribution and promotion nationally and globally Distribution network in place and ready for new product (Explanations in Appendix D) Threats Strong competition Free trade Changes to the regulatory environment (food and drug laws) Raw material shortages Competition Coca-Cola’s top competitors for the carbonated soft drinks industry are PepsiCo (30.3%), Dr. Pepper/Snapple Group (Cadbury-Schweppes ) (16.6%), and Cott Corp. (4.9%), which combined, represent about 51.8% of the total market share (Beverage World, 2010). The top competitors in the energy drink market are Red Bull, Monster Energy, and Rockstar Energy (Appendix E) (Beverage World, 2010). While we currently have Full Throttle on the market, it is currently in 9th position for market share (Beverage World, 2010). Coca-Cola is leading with 42.7% of the total carbonated soft drinks market share – it’s time we reclaim our name as the top beverage provider in the energy drink market as well (Beverage World, 2010). Orange Coke will launch into a competitive market of other flavored sodas. It is anticipated that the following brands could potentially compete with Orange Coke in the carbonation drink market: Cherry Coke, Diet Coke with Lemon, Diet Coke with Lime, Vanilla Coke, Wild Cherry Pepsi, and Fanta. The current market for Orange Coke will be difficult to get into, but distribution is not going to be restricted to just retails stores. Orange Coke will be in vending machines, grocery stores, and gas stations. Direct competition from the other types of Coke is not anticipated, since the marketing roll-out will initially emphasize on product awareness and both sales channels do not reach or serve the same market. Similarly, it should fill its own niche and not erode a significant amount of market share from Full Throttle. A strong distribution system already exists with Coke, since partnerships and channels are in place. This will facilitate the product’s reach into its target market. Further data concerning market shares and distribution channels are available in Appendix F and G. Barriers to entry: Business Practices Since there are a number of competitors, it will be hard to prevent imitation behavior (especially from PepsiCo and Dr. Pepper) Risk of competing with emerging private labels Given the wide array of options for Coke, it becomes a challenge for Orange Coke to stand out Manufacturing Producing canned Orange Coke requires a large investment for the manufacturing chain (ingredients to final packaging) The marketing campaign to make this new brand popular requires more promotional expenditures than a traditional brand extension Elwell, McCarty, Poberezny 4 Orange Coke Target Market Segment Identification Orange Coke is to be established at the junction of the carbonated drink and energy drink sector. It is our goal to compete in both markets, as the product will fulfill requirements of both sectors. Orange Coke will be a flavored soda, but will also contain vitamins B and C, iron, caffeine, and Guarana for energy and health. Segment Needs The product will cater to social needs where this fun, flavored drink will give those consumers the sense of belonging to a group and the energy to take on the world. Segment Trends There is always a market for new flavors, but each does well only for a short time before people go back to their core soft drink. Phillips of Cadbury-Schweppes said, “As an industry, we are getting better about line extensions by only offering them as LTO [limited time only], thus pulling them off-shelf before the novelty wears off,” (Holtz, pg 68). “Brand loyalty is a dominating factor in the energy drink category” (Beverage World, 2010). Coke long ago established trust among its loyal consumers. Orange Coke builds on that trust and fills a demand previously unrecognized by Coke’s current menu of beverages. Segmentation Variables and Breakdowns for United States Consumer Market of Orange Coke Main Dimensions Geographic Segmentation Demographic Segmentation Psychographic Segmentation Behavioral Segmentation Variables Region Breakdown Nationwide with emphasis on urban/metropolitan areas, and adapted strategies for all geographical groups Area Size Less than 4,000,0000 Density Urban, Suburban Climate All Age 15-29 years old Occupation Students, new graduates, new workers, young professionals Gender Male and Female Income Under $50,000 Race All: Caucasian, African American, Native American, Asian, European Personality Brand conscious, anchored in popular culture, inclined for differentiation, very tolerant towards multiculturalism and internationalism (open-minded), quick maturation with modern products Lifestyle No major responsibilities, highly influenced by peer groups, active life Benefits Communication Benefits Sought Informational text on product Nutritional Information Functional Benefits Convenient, easy to take on the go Perceptual Benefits Quality/Premium Price Social standing Usage Rate Daily, Weekly, Monthly, Yearly User Status Non-user, regular user Elwell, McCarty, Poberezny 5 Orange Coke Positioning Strategy Throughout the promotion the theme will be “Experience Something New.” We will use an eye-catching can and packaging, premium-priced, cool, new and unusual, refreshing orange flavor, for young adults. Another option to differentiate and make the product appear “fresh” is to use the slogan “This ain’t your grandma’s coke.” Identification of Key Success Factors The key success factors to rolling out Orange Coke are: 1. Strong brand image and awareness – People are more willing to try something with a name they are familiar with. 2. Consumer loyalty – Many people who like Coke are going to try Orange Coke and customer loyalty is an extremely important factor in gaining market share in the energy drink segment 3. Distribution and promotion nationally and globally – Coke is a wide-reaching company known worldwide and will distribute and promote Orange Coke in all appropriate markets. 4. High product quality – Knowing Coke is a quality product will also aid in selling Orange Coke. 5. Investment in growth markets – As flavored carbonated drinks and energy drinks are increasing in popularity, it follows for Coke to create a drink to fit this growing market. 6. Strong network of wholesale distributors – There will be no issue or worry about getting the new product to market as Coke’s network of distributors and bottlers is very strong and wide reaching. Other success factors: 1. Effective advertising 2. Healthy and effective organizational structure 3. Distribution network in place and ready for new product Conclusion Orange Coke appears to be potentially profitable and an innovative new product with a strong outlook for market share presence and growth opportunity across both the energy drink and carbonated beverage segments. Upon implementation of the marketing plan, the Coca-Cola Company will regain increased market shares and claim its targeted position as a market leader in the carbonated and energy drink segments as well as maintaining its long-standing consumer recognition for innovative and successful product launches in diversified markets. Elwell, McCarty, Poberezny 6 Orange Coke range oke Marketing Plan Part 2: Marketing Strategy Elwell, McCarty, Poberezny 7 Orange Coke Marketing Objectives The objectives of the marketing plan are centered on three criteria: Create strong customer awareness of Orange Coke as a new and distinct product from Coca-Cola Establish wide brand recognition through the capture of market shares in the Energy/Carbonated Soft Drink (CSD) segment Become a top market leader in the segment within the forecasted sales figures. Marketing Program Product Strategy The Core: Orange Coke is a pre-canned, ready to drink carbonated energy drink The actual product: Branding: Can shaped, prominent Orange coke logo written in Coca-Cola style font, catchphrase “Orange You Glad It is Coke?” Trade Name: Orange CokeTM, a Coca-Cola product Brand personality: Cool, original, healthy, functional, energetic Packaging and labeling: See photo below Brand Equity: Coca-Cola provides consistent quality, innovation and accessible soft drinks. Marketing Considerations Product Life Cycle: With a strong marketing campaign, sales will begin immediately. Since Orange Coke is prone to product imitation, Coca-Cola’s strategy is to broaden distribution quickly, which is currently feasible thanks to the company’s current distribution network and high manufacturing capacity. Product Class: Food & Beverage →Soft Drinks → carbonated/energy drink Product Modification: Coca-Cola is introducing a crossover beverage between a carbonated soda and an energy drink, redefining both drink genres while improving taste. Orange Coke will become a widely available drink in multiple retailing (distribution) channels. Price Strategy The price strategy will consider the following aspects: The product lifecycle Consumer demand Potential substitutes Elwell, McCarty, Poberezny 8 Orange Coke Product Lifecycle The company should take advantage of the fact that products early in their life cycles are still novel and consumers are willing to pay more for them. It ensures a high profit margin as the early adopters buy the product and the firm seeks to recoup development costs quickly. Further, the higher price brings the perception of prestige to the product. We will monitor our competitors’ pricing to ensure competitiveness. As such, pricing will likely be lowered later on in the product launch. Customer Demand Customer demand is a crucial factor which is driven by tastes, income and availability of other similar products at a different price. For a many consumers, value and price are highly related: the higher the price, the higher the value. Consequently, Coca-Cola’s intention to position Orange Coke as a unique, attractive, and innovative product affords us a certain amount of control over Orange Coke price. Potential substitutes Pricing for Orange Coke must be set while taking into account that pricing too high can attract competitors to undercut our prices in hopes of getting a cut of our potential profits. Having a higher price could make customers aware of the additional benefits and the higher quality of Orange Coke. While the carbonated beverage market has high barriers to entry, Coca-Cola’s competitors could easily imitate Orange Coke. It is extremely important for Orange Coke to distinguish itself quickly in this easily-copied market (Appendix J). Promotion Strategy Objectives: Initiate strong awareness of Orange Coke throughout Gen Y (15-29 year olds) consumers as well as their parents. Win market shares over their drink competitors such as PepsiCo and Red Bull. Message: The promotional outputs will convey the clear message that “Orange Coke” is a new carbonated energy drink for young people who simply want to have fun. Concepts: “For the out-of-the-ordinary individuals who like to challenge themselves.” “A good spirit for a good body!” “This ain’t your Grandma’s Coke!” Media Selection: Choosing the appropriate Media is important to find for Generation Y consumers since they only pay attention to certain media. They typically use more than one communication media at a time, a behavior that is often called “multitasking.” This group of consumers does not give its full attention to one single message, but rather use continuous partial attention to scan the media. Marketers can still communicate with Gen Y by using a variety of targeted promotional tools. Another important tactic to reach our target market is through viral marketing, which Coca-Cola will heavily use in this campaign. Elwell, McCarty, Poberezny 9 Orange Coke Advertising: (Appendix K thru M) Output Television Radio Magazines Internet Outdoors Personal Selling Public Relations Publicity Examples ESPN, FOX Affiliates, NBC Affiliates, ABC Affiliates, Cable Network Stations All stations, sponsoring of some specific radio station events Cosmo, Elle, Sports Illustrated Banners on websites, Promotional website would be on the Coca-Cola website, social networking sites Billboards in select areas: Tourist areas Campuses Highways Near gas stations and rest stops Contact with retailers, sales kits Special displays at events (e.g. sports events), schools, malls Press releases (online and print), TV coverage, conferences Promotional Mix Consumer Oriented: Contests: “Orange You Glad It Is Coke?” Find a secret code underneath the pop top and enter the code in on the Coca-Cola website to see what prize you have won. Samples: Distribute to schools and universities, gas stations, grocery stores. Samples of the drink are a way to avoid product resistance. It will encourage product purchases and it shows low risk for consumers since they get it for free. They have nothing to lose. Point-of-Purchase: Have samples when leaving the grocery store to reach the parents of the target market. It will increase visibility of the new product. Product Placement: Use the drink in TV shows or movies. Distributor Oriented: Advertising: Encourage retailers to buy the product and maintain the expectations that Coca-Cola provides to consumers. Allowance and discounts: Case allowance – free goods approach will be used to encourage retailers to buy the product and they will get a certain amount for free. Other Considerations: Schedule of Advertising: Promotional presence year-round Integrated marketing communication Elwell, McCarty, Poberezny 10 Orange Coke Target Audience: Coca-Cola will use the mass media to reach the majority of their large market Word of Mouth: Friends telling friends about the new product Social networking sites will also be utilized to publicize the launch (i.e. Facebook) Promotional Budget Our anticipated marketing budget will begin at 5% of anticipated gross profit. Once Orange Coke is established within the market, we should be able to scale back each year to around 3%. The marketing schedule for the first year can be found in appendix K. Distribution Strategy (Place) Orange Coke will be distributed through: Grocery stores Schools Vending Machines Gas stations Direct sales (bars and restaurants) To gauge our results, we’ll monitor sales, which will determine both percentage of market share gained and profit, as well as compare our yearly results to determine if our initiatives are effective. Pro Forma for Coca-Cola (5 years) (Appendix P) 2010 Net operating revenues Cost of Goods Sold Gross Profit Selling, general and administrative expenses Operating Income EBIT Taxes (35%) Net Income 2011 2012 2013 2014 $ 641,337.00 $ 801,671.25 $ 1,042,172.63 $ 1,354,824.41 $ 1,761,271.74 $ 229,598.65 $ 411,738.35 $ 237,936.02 $ 288,601.65 $ 513,069.60 $ 296,618.36 $ $ $ 375,182.15 666,990.48 385,603.87 $ $ $ 487,736.79 867,087.62 501,285.03 $ 634,057.83 $ 1,127,213.91 $ 651,670.54 $ $ $ $ $ $ $ $ $ $ $ $ 281,386.61 281,386.61 98,485.31 182,901.30 $ $ $ $ 365,802.59 365,802.59 128,030.91 237,771.68 $ $ $ $ 173,802.33 173,802.33 60,830.82 112,971.51 216,451.24 216,451.24 75,757.93 140,693.30 475,543.37 475,543.37 166,440.18 309,103.19 Elwell, McCarty, Poberezny 11 Orange Coke Financial Projections (Appendix N thru P) Contribution Margin per can Revenue – COGS = Contribution Margin $641,337-$229,598.65 = $411,738.35 Contribution Margin/Revenue = CM per can $411,738.35/$427,000 = $.97 Break-Even Overhead/CM per can $237,936.02/$.97 = 245,294 cans Market Share # of Cans at Break Even / 1,000,000 = Market Share 245,294/1,000,000 = 24.5% In one year if Coca-Cola can sell 245,294 cans of Orange Coke, or in other words achieve 24.5% of the energy drink/carbonated market share, it will break even. After this point, every can Coca-Cola sells will generate an average $.97 towards the profits. The potential profits can be up to $732,3501 based on our target market. Expected Costs Cost of Goods Sold: $641,337 * 35.8% = $229,598.65 Overhead: 641,337 * 37.1% = $237,936.02 Expected Revenues Total Expected Revenue = $641,337 (See Appendix P) 1 $.97*(1-24.5%)*1,000,000 = $732,350 Elwell, McCarty, Poberezny 12 Orange Coke Appendix A Carbonated Soft Drink (CSD) Consumption Volume (In Cases) Company Coca-Cola Co. PepsiCo Dr. Pepper Snapple Cott Corp National Beverage Hansen Natural Red Bull Big Red Rockstar Private Label and other Total Industry 2009 Cases (million) 3947.0 2815.3 1541.5 461.4 254.2 87.7 68.0 48.8 37.4 154.8 2008 Cases (million) 4107.6 2960.4 1471.2 448.0 247.5 79.0 67.2 43.6 40.2 156.3 2007 Cases (million) 4241.1 3082.8 1491.3 476.6 243.9 76.5 63.9 42.4 41.0 160.3 2006 Cases (million) 4357.5 3167.5 1512.9 520.9 249.4 58.6 53.7 31.4 42.4 163.5 9416.1 9621.0 9919.8 (Top-10 CSD Companies and Brands, 2010) Appendix B US CSD Consumption (Volume in Millions of Liters, 2006-2009) Year 2006 2007 2008 2009 Volume in Millions (Liters) 53,099 51,476 48,829 48,845 Volume in Millions (Liters) 54,000 52,000 50,000 Volume in Millions (Liters) 48,000 46,000 2006 2007 2008 2009 10157.8 Elwell, McCarty, Poberezny 13 Orange Coke Appendix C US Energy Drink Volume (Volume in Millions of Gallons 2001-2009) Year 2001 2002 2003 2004 2005 2006 2007 2008 2009 Volume in Millions (Gallons) 26.3 39.7 59.5 93.5 160.8 242.7 335.7 353.8 354.5 Volume in Millions (Gallons) 400 350 300 250 200 Volume in Millions (Gallons) 150 100 50 0 2001 2002 2003 2004 2005 2006 2007 2008 2009 Appendix D Strengths Brand strength and consumer loyalty (See Appendix I for brand rankings) The Coca-Cola Company is the largest manufacturer, distributor, and marketer of nonalcoholic beverage concentrates and syrups in the world. The brand is undoubtedly one of the most recognizable brands in the 200 countries where it sells its products. The strong brand name is one of the bases for the company’s competitive advantage in several of its markets. Strong brand image and awareness Coca-Cola is recognized in more than 200 countries where they sell over 3,300 different products. Daily they sell 1.6 billion servings (Growth, Leadership, and Sustainability, 2010). Elwell, McCarty, Poberezny 14 Orange Coke Effective strides in Results of operations In October 2010, net operating revenues totaled approximately $24.6 billion, a 5% increase from 2009. Gross profit totaled $16.2 billion by October 1, 2010. The company generated $7,290 million from its operating activities and re-invests heavily into its business. The ability to generate significant cash flows is one of its key strengths. Effective advertising When thinking of Coke advertising campaigns you may not remember too many. Coke does not need to spend much money on advertising, so it simply doesn’t. If you think back to past campaigns there will be many you should remember; maybe the polar bears, or “I’d like to buy the world a coke,” or perhaps the iconic Santa with coke print ads? Strong existing distribution channels Coca-Cola has operations worldwide and is well established in its distribution channels. A new product launch can typically rely on the existing distribution system in order to reach the majority of its target market while requiring no major supply. Effective strides in new markets Coca-Cola has partnered with several companies in order to increase the ability to react to demands. Healthy and effective organizational structure Coca-Cola looks at their global business and thousands of employees as a ‘global team.’ They see their core assets as their brand and their team (Growth, Leadership, Sustainability, 2010). In looking at the different branches of the company as one, and not as competition, they are able to grow and maintain a healthy sustainability, with minimum erosion of each other’s market shares. Weaknesses Brand dilution The existing brands and new product being introduced by the company could diminish the value and differentiating strength of each product they manufacture. Additionally, each new product introduced could steal market share from existing Coca-Cola products. Saturation of carbonated soft drinks It becomes increasingly difficult in the soft drinks segment to innovate and create new products that stand out from their competition. Growth in the soft drink market becomes challenging when a growing market demand is divided up among product segments and offerings with in them. Relying upon line extensions Coke is relying on brand extensions sales to increase in specific lines, particularly its long time carbonated soft drink products (e.g. the introduction of Vanilla Coke which helped maintain sales for the core Coke beverages). Opportunities New Product Introduction The carbonation soda market is one that particularly allows more innovation opportunities and gives greater freedom for creativity in the design, production, manufacturing, distribution, promotion, and retailing choices and process. Elwell, McCarty, Poberezny 15 Orange Coke Brand is attractive to global partners Because of the company’s size (including value, brand name and operating revenues) and wide portfolio base, Coca-Cola enjoys a strong purchasing power over its suppliers. It attracts large partnerships with various level of consumer reach. Existing brand awareness also provides an international playing field for powerful marketing strategies. High product quality Products used are high quality and regulated to reflect the importance of the formulas of the beverages. Investment in growth markets Besides Coca-Cola participating in charitable giving, they invest in markets and third world countries that have potential for growth and/or have begun to enter developing nation status. Distribution and promotion nationally and globally Coca-Cola is the number one most recognized brand globally. There are tiny villages in Africa and other locations around the world that receive Coke product via bicycle-cart delivery. Threats Strong competition Coke is competing in a global market that is characterized by an oligopoly between several competitors. The fight for market shares and sales in crowded markets becomes a complex one. Free trade In an era of globalization, larger international competitors come out with comparative advantages (the constant fight to remain the first in market). Issues arise when dealing with price competition and economic growth. Trade organizations are faced with public pressure which can disrupt operations in one or more areas of the company. Changes to the regulatory environment (food and drug laws) Any changes to food and drug laws, such as the ban of an ingredient, could potentially crush the company. Changes being made to the recipe would cause a loss as most people would not agree with the change to the new drink. Raw material shortage From ingredients for the beverage to the aluminum cans and plastic bottles could cause a threat to the bottom line of the company. If a shortage occurs, meeting demand will be a vital part of bringing the product to market. When current practices must be replaced, it often comes at great cost. For the distributors, money could be lost in more expensive practices such as bottling which in turn, affect the bottom line of the parent company. If the bottlers do not make money, they will not produce and supply will not meet demand. Elwell, McCarty, Poberezny 16 Orange Coke Appendix E Top 10 US Energy Drinks (US Dollar Sales and Growth, 2009) Company Red Bull Monster Energy Rockstar Energy NOS Energy Java Monster Monster Energy XXL AMP Energy Double Shot Energy Full Throttle Monster Khaos Millions of US Dollars $1,890.8 $879.7 $387.0 $171.2 $163.1 $159.4 $141.0 $132.2 $106.7 $63.6 Percent Change from 2008 +1.8 +10.2 -8.5 +24.5 -10.0 -22.9 -13.0 +93.1 -2.7 -13.5 Appendix F US Liquid Refreshment Beverage Categories (Volume in Millions of Gallons, Growth and Share) Category Carbonated Soft Drinks Bottled Water Fruit Beverages Sports Drinks Ready to Drink Tea Flavored/Enhanced Water Energy Drinks Ready to Drink Coffee Total Millions of Gallons 13,919.3 Market Share Growth Share Point Change 48.2% -2.3% +0.4 8,435.3 3,579.2 1,157.8 901.4 460.0 29.2% 12.4% 4.0% 3.1% 1.6% -2.7% -3.7% -12.3% 1.2% -12.5% +0.1 -0.1 +0.4 +0.1 -0.2 354.5 51.5 1.2% 0.2% 0.2% -5.4% 0.0 0.0 28,859.0 100% -3.1% 0.0 Elwell, McCarty, Poberezny 17 Orange Coke 3.10% 1.60% 1.20% 0.20% 4.00% Carbonated Soft Drinks Bottled Water Fruit Beverages 12.40% 48.20% Sports Drinks Ready to Drink Tea 29.20% Flavored/Enhanced Water Energy Drinks Ready to Drink Coffee Appendix G Leading US CSD Companies (Share, Share Point Change and Growth of Volume, 2008 – 2009) Company 2008 Share 2009 Share 42.7% Share Point Change -0.7 Growth 2008/2009 -3.8% Coca-Cola Company PepsiCo, Inc Dr. Pepper Snapple Group Cott Corp National Beverage Big Red Carolina Beverage All Others 43.3% 31.2% 15.5% 30.3% 16.6% -0.9 1.1 -5.1% +4.8% 4.7% 2.6% 0.3% 0.1% 2.3% 4.9% 2.8% 0.3% 0.1% 2.3% 0.2 0.1 0.0 0.0 0.1 +1.0% +2.7% +12.0% 0.0% +1.2% 2008 Share 2.60% 0.30% 0.10% 2.30% Coca-Cola Company PepsiCo, Inc 4.70% Dr. Pepper Snapple Group 15.50% 43.30% Cott Corp National Beverage 31.20% Big Red Carolina Beverage All Others Elwell, McCarty, Poberezny 18 Orange Coke 2009 Share 2.80% 0.30% 0.10% 2.30% 4.90% 42.70% 16.60% 30.30% Coca-Cola Company PepsiCo, Inc Dr. Pepper Snapple Group Cott Corp National Beverage Big Red Carolina Beverage All Others Appendix H Market size calculations (Age Distribution, 2000) Total U.S. (15-29 yrs) Soft Drink Yearly Consumption Population Yr. Consumption (Ounce Servings) Male: 29,877,578 1800 12 oz. servings per year per person Female: 28,687,649 1200 12 oz. servings per year per person Total Market Size: 58,565,227 Total Consumption: 3000 12 oz. servings per year per person The yearly consumption of 12 oz. servings per year is an assumption based on the 12-29 year old statistics that were found at the Global Healing Center website. The market size represents our targeted pool of consumers. Further analysis in the marketing plan will allow for estimates of the forecasted sales in the market segment specific to the Carbonated Soft Drink. Appendix I Top 10 Global Brands Scoreboard 2008 Rank 2007 Rank 1 2 3 4 5 6 7 8 9 10 1 3 2 4 5 6 7 8 9 20 Brand Coca-Cola IBM Microsoft GE Nokia Toyota Intel McDonald’s Disney Google 2008 Brand Value ($ mill) 66667 59031 59007 53086 35942 34050 31261 31049 29251 25590 2007 Brand Value ($ mill) 65324 57091 58709 51569 33696 32070 30954 29398 29210 17837 % Change 2 3 1 3 7 6 1 6 0 43 Elwell, McCarty, Poberezny 19 Orange Coke Appendix J Pricing Strategy (Other Constraints) The first possible constraint would be the regulations on pricing. After having taken all the important factors into consideration, two price-level fixing approaches seem appropriate. 1. Profit-oriented approach: Target Profit One of the central objectives of this project being to become the market leader in carbonated/energy drinks, Coca-Cola is willing to stay among the top competitors, if not becoming the greater, by achieving a certain target profit. This could be obtained by establish a price that will largely cover variable and fixed costs while bringing tremendous profits. 2. Competition approach: Above Market Competitors and potential substitute’s prices can also be part of the strategy. Having a higher price could make customers aware of the additional benefits and the higher quality of Orange Coke. Appendix K Promotion Schedule Step 1 Output Personal Selling 2 Radio Spots Period of Time February to September February to April 3 Magazine Ads March to June 4 Television Spots April to September 5 Sample Distribution April to September 6 Point of Purchase April and September 7 Outdoors May to September 8 Public Relations May to September 9 Contest 10 Publicity August and September All the time Arguments Retailers aware of Orange Coke to order in time for summer Target market would hear the ad several times daily Target market will match an image with the name of the product Send a widespread message that Orange Coke is available Potential buyers need to try Orange Coke and create an addiction to it Make a special section for Orange Coke in the grocery store to show new potential buyers the product Put ads in places Generation Y would spend time to create awareness Use special events (sports) to promote Orange Coke and get in touch with the potential market. It will allow Coca-Cola to interact with Generation Y consumers Use a contest for a second push into the fall season Use of conferences and news to make the general public aware of the existence of Orange Coke Elwell, McCarty, Poberezny 20 Orange Coke Appendix L Justifications for Advertising selections Television: Channels for teenagers and for young adults. Arguments – TV communicates with sight, sound and motion, which is needed for Orange Coke. It is the only media that can reach the majority of the potential market. Coca-Cola has the budget to cover the high costs of this media. Radio: Is an already segmented medium. There are lots of stations that can be used and focused on. The average university or college students surprisingly are heavy radio listeners and spend more time during the day listening to the radio than watching network television. Magazines: We should take advantage of the fact that magazines have become a very specialized medium. Good color production is also an advantage that creates strong images which is the purpose of Coca-Cola with its Orange Coke brand. Each magazine’s readers often represent a unique profile. Internet: Online advertising is similar to print advertising in that it offers a visual message. It also has additional advantages. It can use the audio and video capabilities. As we are targeting our ads to young outgoing people, sound and movement may attract more attention from viewers and has the unique feature of being interactive. Interactive media would offer Coca-Cola the opportunity to reach younger consumers who have developed a preference for online communication. Outdoor: Billboards in specific geographical area would allow us to reach out to more potential customers. It is a low cost and flexible alternative. Appendix M Implementation Plan Product Implementation Plan Pre-Launch Preparation Conversation with Coca-Cola about Orange Coke role out. Manager and staff participate to a 2-day seminar to discuss the marketing strategy and its implementation. Acquisition of resources to produce Orange Coke, ensure production capacity Build Orange Coke website and launch it Establish a monitoring mechanism to track return on investment Shipping to local areas to constitute the first stock (wholesale/retail) Jan Feb Mar Go/No Go Launch Apr May Jun Jul Aug Sept Oct Nov Dec Elwell, McCarty, Poberezny 21 Orange Coke Jan Feb Mar Apr May Jun Jul Aug Sept Training of marketing staff by focusing on sale strategy and psychology Provide support to local wholesale and retail companies, distributors to advertise Orange Coke Launch Launch of Orange Coke Promotion-Advertising Campaign (numbers are from steps in Appendix K) Post-Launch (monitor & control) Monitor and control (on a weekly basis) cost effective/efficient ratios to interpret market share and sales revenue compared to forecast. Make use of research to drive marketing efforts, with a focus on new customers. Establish a monitoring mechanism to track return on investment. Refresh training of marketing staff Upgrade content of the website Control Point: collect sales data, analyze it and adjust production, advertising and distribution depending on the sales level. If sales are very low, adjust advertising. If sales do not reach new target forecast, stop product implementation Launch 1, 10 2, 3 4, 5, 6 7, 8 Control Point 9 Control Point Control Point Control Point 5, 6 Control Point Oct Nov Dec Elwell, McCarty, Poberezny 22 Orange Coke Appendix N Elwell, McCarty, Poberezny 23 Orange Coke Appendix O Elwell, McCarty, Poberezny 24 Orange Coke Appendix P Calculations Based on Coca-Cola’s previous financial statements, we will see the average COGS/Revenues for years 2007 thru 2009 is 35.8%2. Similarly, Operating Costs/Revenues for the same years is 37.1%3. Moreover, since our target market are 1,000,000 can annually, assuming Coke maintains its market share in energy drinks 42.7%, we predict our sales as 1,000,000 * 42.7% = 427,000 cans. We use the ratio of average capital expenditures/net operating income for North America to estimate the fixed costs we need for producing Orange Coke in the United States, 5.36%4 of the total revenue. Expected Revenues Price ($) Sales (%)5 Sales ($)6 Revenues ($)7 Supermarket 1.50 10.6% 45,262 67,893 Independent Stores 1.75 58.1% 248,087 434,152 Others Total 2.00 16.3% 100% 69,601 427,000 139,202 641,337 Note: Independent stores include convenience stores, mass merchandisers, and drug stores. Others include club stores, dollar stores, health-food stores, military and online retailers. Expected Costs Cost of Goods Sold: $641,337 * 35.8% = $229,598.65 Overhead: 641,337 * 37.1% = $237,936.02 Overhead costs include general overhead as well as operations, administrative, and marketing overhead. The former is generally associated with the recurring management or support of the activity, which is normally relevant cost. The latter includes salaries, equipment, space and other activities related to headquarters management, accounting, personnel, legal support, data processing management, and similar common services performed outside the activity, which are irrelevant. Because there is not enough data to show the ratio of these two parts, we estimate half of the overhead costs as irrelevant costs. 2 From Appendix N: (11,088+11,374+10,406)/(30,990+31,944+28,857) = 35.8% From Appendix N: (11,358+11,774+10,945)/(30,990+31,944+28,857) = 37.1% 4 From Appendix O: (458+493+344)/(8,191+8,205+7,761) = 5.36% 5 From Appendix Q: Looked at 2009 percentages for calculation 6 Sales Calculation: Total Sales * Sales Percentage 7 Revenue Calculation: Sales ($) * Price ($) 3 Elwell, McCarty, Poberezny 25 Orange Coke Appendix Q U. S. 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