SOFTWARE ARCHITECTURE
Current Riordan Systems View
Existing Riordan Systems
Suppliers
Customer
1
• Acquisition of diverse plants/systems
Sales
Release
Orders
Sales
• A lot of systems not well integrated
• Use of disparate databases
Scheduled
Orders
Manufacturing
Inventory
Receiving
• Processes are generally manual
Materials
Received
Shipping/
Billing
Material Used
Daily Update
Finance
Accounting
Human
Resources
Manual Updates
Figure 1: Current Riordan High Level View
Proposed Riordan Systems View
Proposed Riordan Systems
Suppliers
Customer
1
• Elimination of manual processes
Sales
Release
Orders
Sales
Auto Order
Scheduled
Orders
• Use of central data repositories
Manufacturing
• Integration and coordination of
systems
Inventory
Receiving
Auto Update
Auto Update
• Automation of processes, when
applicable
Materials
Received
Shipping/
Billing
AutoUpdate
Finance
Accounting
Human
Resources
Accounting
Employee
Internal Employee Data
Figure 1: Existing Riordan High Level View
Finance & Accounting
Existing Processes and Procedures
• Various Riordan facilities make use of different Finance & Accounting software
• Poor integration among the various Finance & Accounting software used
• Higher risk of errors due to the need for data re-entry
• Labor intensive and costly report generation
Sales & Marketing
Existing Process and Procedure
• Historical records are stored in disparate databases
• There are also some records on paper and microfiche
• Majority of historical sales records are recorded on paper and pencil
• Copies of previous marketing research are stored in filing cabinets
• A variety of personal processes and tools are used by the sales force
F&A / S&M ERD
Figure 3: Finance, Sales, & Marketing ERD
Human Resources
Existing Process and Procedure
• Current information system set up in 1992
• Tracks pertinent employee information
• Changes are submitted in writing by manager
• Inputted by an HR clerk
• Training records are maintained in an Excel spreadsheet
• Resumes are kept in a central storage and tracked using an Excel spreadsheet
• No central employee file location is available
• Employee files are kept by the corresponding manager in charge
Human Resources ERD
Figure 4: Human Resources ERD
Operations
Existing Process and Procedure
• Inventory system deals with variable order placements
• Some stock must be maintained to guarantee availability
• Sufficient stock of raw materials are kept to meet requests
• Incoming orders are inputted into the inventory tracking system
• Used materials are recorded manually by an inventory clerk
• End-of-year physical inventory reconciliation is conducted
• Supply chain is not integrated with suppliers
• No order automation
• Domestic shipments are coursed through Huffman Trucking
• 96% on-time in the last three years
• Foreign shipments are sent via Fed-EX
• Sales orders are entered into a customer billing and shipping system
Operations ERD
Figure 5: Inventory & Manufacturing ERD
Shipping
Operations ERD
Figure 6: Shipping ERD
Shipping
Operations ERD
Figure 7: Maintenance ERD
Overall System ERD
Figure 8: Overall System ERD
Purchased Office Software
Off-the-shelf Office Software
• Office Suite
• Word processing software to generate reports and general office
documents
• Spreadsheets to keep financial worksheets
• Email
• Electronic communication between Riordan locations and the company’s
external partners and suppliers
• Intranet
• Process and procedure portals
• Legacy information gateway
• Employee information viewing and updating
• Company news communication
• Computer-Aided Design
• Aid in the design, assembly and manufacture of Riordan products
Hardware and Technology



One (1) Microsoft Windows-based web server per
location
One (1) Microsoft Windows-based Microsoft SQL
server per location
.NET 3.5
Resources Cited

Riordan Manufacturing Plant Image, PortalRiordan2.jpg

University of Phoenix (2004). Riordan Manufacturing Virtual Organization