Personnel Services Delivery Redesign (PSDR)

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Transforming an Army at War
United States Army War College
FA 43 Course
30 November 2005
Personnel Transformation Supports
the Transformation of the Army
04
05
06
07
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FUTURE FORCE
Army Campaign Plan
Objectives
Support Global Operations
Adapt and Improve Total Army
Capabilities
Optimize Reserve Component
Contributions
Sustain Right All Volunteer Force
Adjust Global Footprint
Build the Future Force
Adapt Institutional Army
Develop Joint, Interdependent
Logistics Structure
THE CORE
COMPETENCIE
S
• Train and Equip
Soldiers and
Grow Leaders
• Provide Relevant
& Ready Land
Power Capability
to the
Combatant
Commander as
part of the Joint
Force
21st
Century
G-1 Vision: Responsive,
reliable and joint-networked
personnel services and
systems, continuously
available worldwide across
the spectrum of conflict, to
man and sustain the Army
Team.
G-1 Mission: Develop,
manage and execute all
manpower and personnel
plans, programs and policies
– across all Army
Components – for the entire
Army Team.
2
HR Transformation requires strategic
change across four key areas
(more than DIMHRS)
DIMHRS
Red Team Study
DIMHRS/eHRS???
HR professionals
42/43
Functions (HR
Specialist)
Workflow of
processes
DIMHRS
policy changes
Joint strength
accounting
42F
Tasks (HR
Info Mgmt
Spc)
G-1
Policy, dollars,
readiness
Strategic Planning
Soldier Support
Institute
TOE units &
training
Continuum of
Service
Army Human
Resources Center
ops, distribution &
readiness
Expeditionary Force
Bandwidth &
battlefield integration
Fit gap
analysis
Transformation
Personnel Services
Delivery Redesign
E-5/E-6
Promotions
Review
Relevant and
Ready HR
Support to
the
Warfighter
Training &
professional
development
Manning
Reach back
Modularity
Functional
Proponent
input
Systems
and technical
architecture
Force Stabilization
Systems
integration
Structure
impacts
UA/Bn
centric personnel
operations
HR Transformation must support : Responsiveness, Deployability, Agility, Versatility, Lethality,
Survivability, and Sustainability fully support Future Joint Force Attributes
3
Personnel Services Delivery Redesign (PSDR)
• Roadmap for delivery of end-to-end personnel services
supporting modular transformation of the Army
– Empowers commanders to care for Soldiers with organic
professionals
– Provides Soldier-specific support at Battalion and Brigade S1
sections
– Eliminates requirement to unplug personnel services
capability from an external structure to support BCT
deployments
• Recognizes changes in technology enable more timely and
effective delivery of personnel services
• Migrates tasks from existing SRC12 structure (SSB/PSB) to S1s
as SRC12 structure changes
• Supports CSA’s concept to develop modular, expeditionary
BCTs which easily plug into Joint and Theater C2 structure
– BCTs have embedded capability without increasing footprint
– BCTs perform daily personnel services tasks the same way in
garrison or deployed
4
Scientific Approach to Workforce Analysis
•
Two-phased process
– SME/MARC analysis of Battalion S1 Section
– Workforce time-to-task capture on-site at FCKY in support of Pilot
•
SME/MARC analysis utilized PSDR-developed task/process list in
conjunction with 1998 MARC data
– Indicated structure for S1 section of 800-Soldier Battalion – 11 Conflict/14
Sustained
– PSDR Pilot uses 9 Soldiers in same section based on availability of SRC 12
structure
•
Workforce capture during Pilot
– All S1 section members and the MPD participate
– Web-based capture tool developed and fielded at FCKY
– Data captured daily commencing 17 January
•
•
USAFMSA and TRAC-Lee validated process and made on site
visits during monthly validation periods
Results from this analysis supported validation of the FDU
submission in support of PSDR
5
Senior Army Leadership Supports PSDR
6
Task Migration for PSDR
X
S1
II
PSB
II
I
Per Det
(HR)
S1
Personnel accounting
Strength reporting
Utilization
UCMJ actions
MWR program
Soldier readiness
Flagging actions
Casualty liaison teams
LEGEND
Personnel records (e.g., SGLI)
Reassignment processing
Replacement operations
Reclassification
Retention programs
Officer promotion & board selections
Enlisted promotions & board selections
Officer & enlisted evaluations
Awards & decorations
Line of duty
ID documents-soldiers
Specialized training requests
Military pay
Management actions (frocking,
SRB, special pays
Military
Personnel
Division
Casualty & memorial affairs
Transition services
SRP processing
ID cards-family
Passports & birth registration
Family support
In/out processing
Well-being
Mob demob support
Retirement programs
MMRB process
Non PSDR personnel
E5/E6 Promotions
TASKS
MOVING
TASK
UNDER
REVIEW
7
Essential Personnel Services
Flow to the Top of Army (AC)
HRC
Operational Unit S1 Functions:
MPD (IMA) HR Functions:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
PASR
Strength Management
Personnel Records
Reassignment processing
Replacement ops
Reclassification
Officer & enlisted promotion &
board selections
Officer & enlisted evaluations
Awards & decorations
Line of duty
ID cards-Soldiers
Military pay LNO
Management actions (frocking,
SRB, special pays)
Casualty operations
BCT, AVN
BDE, & BN
S1s
Enablers
• EDAS
• TOPMIS
• eMILPO
• DEERS/Rapids
** DCIPS used by
MPD/CAC
Casualty & memorial affairs**
Transition services
ID cards-family
Passports & birth registration
Family support
Well-being
Mob demob support
Retirement programs
MMRB process
Non PSDR personnel
Study
Rear Det Support
on-going
SRP processing
In/out processing
MPD
(IMA)
8
Essential Personnel Services
Flow to the RRC & HRC-STL (USAR)
RRC
HRC-STL
Operational Unit S1 Functions:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Personnel accounting
Strength reporting
Utilization
UCMJ actions
MWR program
Soldier readiness
Flagging actions
Casualty reporting
Personnel records (e.g., SGLI)
Reassignment processing
Replacement requisition
Reclassification
Retention programs
Officer promotions & board
selections
Enlisted promotions & board
selections
Officer & enlisted evaluations
Awards & decorations
Line of duty investigations
ID tags/cards-soldiers/civilians
Management actions (frocking,
SRB, special pays)
Rear Det Support (hiring action)
GRP, BDE,
& BN S1s
RRC HR Functions:
Enablers
• RLAS
• DARTS
• SMS
• DEERS/Rapids
**DCIPS at RRC
•
•
•
•
•
•
•
•
•
•
•
Casualty & memorial affairs**
Transition services
ID cards-family
Family support
Well-being
Mob demob support
Retirement programs (MDAY)
MMRB process
Non PSDR personnel
Rear Det Support
SRP processing
Military Installation HR Functions:
•
•
•
•
•
•
Passports & birth registration
Family support (ACS, Red Cross, AER)
Well-being
Mob demob support
Retirement programs (AGR Title 32 & 10)
SRP processing
9
Essential Personnel Services
Flow to the State HQ (ARNG)
JFHQ
Operational Unit S1 Functions:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Personnel accounting
Strength reporting
Utilization
UCMJ actions
MWR program
Soldier readiness
Flagging actions
Casualty reporting
Personnel records (e.g., SGLI)
Reassignment processing
Replacement requisition
Reclassification
Retention programs
Officer promotions & board
selections
Enlisted promotions & board
selections
Officer & enlisted evaluations
Awards & decorations
Line of duty investigations
ID tags/cards-soldiers/civilians
Management actions (frocking,
SRB, special pays)
Rear Det Support (hiring action)
BCT, AVN BDE,
BDE & BN S1s
JFHQ HR Functions:
Enablers
• RCAS
• DARTS
• SIDPERS 2.75
• DEERS/Rapids
**DCIPS at JFHQ
•
•
•
•
•
•
•
•
•
•
•
Casualty & memorial affairs**
Transition services
ID cards-family
Family support
Well-being
Mob demob support
Retirement programs (MDAY)
MMRB process
Non PSDR personnel
Rear Det Support
SRP processing
Military Installation HR Functions:
•
•
•
•
•
•
Passports & birth registration
Family support (ACS, Red Cross, AER)
Well-being
Mob demob support
Retirement programs (AGR Title 32 & 10)
SRP processing
10
Essential Personnel Services
Flow to the Top of Army (Deployed)
HRC
JFHQ-(State)
RRC
Enablers
• DTAS
• RCAS
• EDAS
• DCIPS-FWD
• RLAS
• TOPMIS
• eMILPO
• DEERS/Rapids
Operational Unit S1 Functions:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
PASR
Strength Management
Personnel Records
Reassignment processing
Replacement ops
Reclassification
Officer & enlisted promotion &
board selections
Officer & enlisted evaluations
Awards & decorations
Line of duty
ID cards-Soldiers
Military pay LNO
Management actions (frocking,
SRB, special pays)
Casualty operations
Satellite Link (Deployed)
Ports
Army
Div/Corps
BCT
Div/Corps G1
HRSC
All HQs have common operating picture, but
transaction sent by approving authority HQs
11
Casualty Reporting/Tracking
HRC
CMAOC
All reports
System:
DCIPS
Commander
Visibility Vital
Report
Supplemental
Report
CAC
CSH
Notification
Ports
Army
CLT
Div/Corps
MA CP
CLT
Div/Corps G1
CLT
BCT
DCIPS-FWD
Entry by BCT S1
or CLT
Theater
HRSC
CAS OPS DIV
ALL CLTs will have access to DCIPS
12
Postal Flow in Deployed Theater
Plans/Ops
Mail Flow
Ports
Div/Corps
Army
Div/Corps
Theater
Postal Plt
JMMT or MMT
Postal Plt
BCT
Div/Corps
Supports population
from sustainment base
Postal Plt
HRSC
Postal Plt
HR CO (Postal)
Hospitals
13
R5 Flow in Deployed Theater
Reception/
Redeployment
Replacement
Hospitals
CONUS
Terminals
R&R
Return to Duty
CRC
Accountability
& Movement
Control
Div/Corps
Theater
Army
Div/Corps
R5 Center
Soldier’s
Unit
HRSC
HR CO
Ports
Technical
Guidance
and Policy
Sust. BDE
BCT
HR Ops Cell
14
Issues and Challenges –
Implementation While at War
• Implementation of PSDR Army-wide must be synchronized with
Modularity and other force structure changes
• Approach used with the pilot at 101st Airborne Division (AASLT) was
concurrent PSDR and modular conversion
• Concurrent fielding of equipment to battalion and brigade essential;
e.g., VSAT, DEERS/RAPIDS terminals, etc.
• Challenges:
• Implementing PSDR where the Personnel Services Battalion is split
among multiple locations
• Leader education
• Culture shift
• Clear delineation between S1/G1 personnel tasks and garrison
personnel tasks (performed by IMA thru installation MPDs)
15
Generic BCT/BDE and Bn S-1 Sections
BCT S1 – 14 PAX, INCLUDES CW2
IN BN * S1 – 9 HR PAX
POSN
MOS
GRADE
AUTH
POSN
MOS
GRADE
AUTH
S1
43A
O4
1
S1
11A/42B
O3
1
AS1/STR MAN
42B
O2
1
SR HR SGT
42A
E7
1
MIL PERS TECH
420A
CW2
1
HR SGT
42A
E6
1
SR HR SGT
42A
E8
1
HR SGT
42A
E5
2(1)
HR SGT
42A
E7
0(-1)
HR SPC
42A
E4
2
HR SGT
42A
E6
2(1)
HR SPC
42A
E3
1
HR INFO MAN SGT
42F
E5
1
MAIL CLERK
42L
E3
1
HR SGT
42A
E5
2(1)
MilPay SPC
44C
E4
1
HR SPC
42A
E4
3(1)
HR INFO MAN SPC
42F
E4
1
STRENGTHS IN RED INDICATE A CHANGE OF PERSONNEL TO THE S1 SECTION
- Increase of 7 Personnel in BCT S1 section
- Increase of 21 Personnel across all S1 sections in the BCT
* All Bns Gain Two Personnel, One HR SGT & One HR SPC, Regardless of Initial Auths
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PSDR Final BCT/BDE S1 Section
MODULAR
BCT/BDE S-1
1/1/5- 7
O4 43A S1
W2 420A PER TECH
E7 42A SR HR SGT
E6 42A HR NCO
E5 42A HR NCO
E4 42A HR SPC(x2)
+
BCT/BDE
S-1 TEAM
120X2L000
1/0/6-7
O2 42B
E8 42A
E5 42A
E5 42F
E4 42A
E4 42F
E4 44C
=
Discrete Para
BCT/BDE S-1
2/1/11- 14
O4 43A S1
O2 42B STR MGR
W2 420A PER TECH
E8 42A SR HR SGT
E6 42A HR NCO (X2)
E5 42A HR NCO (X2)
E5 42F HR NCO
E4 42A HR SPC(x3)
E4 42F HR SPC
E4 44C FI SPC
Decrease
E7 to E6
ADD ADDITIONAL
HR IT SPC AND
FINANCE SPC
17
PSDR Equipping
BCT/AVN Bde Package:
1 VSAT Terminal
1 CAISI Bridge Module
VSAT 1st year Airtime
1 Digital Sender
1 ID Tag Machine
1 DEERS-Rapid CAC System
9 AHRS Computers
3 AHRS Printers
6 CAC Card Readers TPS
Bde Package:
1 CAISI Bridge Module
1 DEERS-Rapid CAC System
1 Digital Sender
1 ID Tag Machine
9 AHRS Computers
3 AHRS Printers
6 CAC Card Readers TPS
STB Package:
1 CAISI Bridge Module
1 DEERS-Rapid CAC System
1 Digital Sender
1 ID Tag Machine
7 AHRS Computers
2 AHRS Printers
Bn Package:
1 CAISI Client Module
1 Digital Sender
1 ID Tag Machine
5 AHRS Computers
2 AHRS Printers
18
PSDR Theater Structure Equipping
HR Services Center Package:
2 VSAT Terminal
7 CAISI Bridge Module
VSAT 1st year Airtime
1 CAISI SSR
5 CAISI Client Modules
1 DEERS-Rapid CAC System
59 AHRS Computers
15 AHRS Printers
TO R5 Team:
1 CAISI Bridge Module
1 Digital Sender
1 ID Tag Machine
1 DEERS-Rapid CAC System
7 AHRS Computers
2 AHRS Printers
3 CAC Card Readers TPS
HR Company HQ:
1 VSAT Terminal
1 CAISI Bridge Module
VSAT 1st year Airtime
1 CAISI SSR
4 AHRS Computers
1 AHRS Printers
Military Mail Terminal Team:
1 CAISI Bridge Module
5 AHRS Computers
2 AHRS Printers
Other HR Structure:
HR CO Postal Team (Plug)
HR CO R5 Team (Plug)
Postal Platoon
R5 Platoon HQ
Casualty Platoon HQ
R5 Team
CLT
19
PSDR Implementation Timeline (AC)
Phase I
• Fort
Campbell
(101st DIV
Pilot)
COMPLETE
NOV 04
Phase II
•
•
•
•
•
•
•
•
Korea
Fort Bragg
Fort Irwin
Fort Carson
Fort Benning
Fort Stewart
Fort Riley
DC/VA/MD
FEB 06
Phase III
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Fort Lewis
Fort Drum
Fort Bragg
Italy
Germany
Fort Riley
Fort Bragg
Alaska
Fort Carson
Fort Campbell
Fort Hood
Fort Polk
Fort Sill
Fort Sam Houston
Fort Huachuca
Fort Lewis
Germany
Fort Drum
OCT 06
Phase IV
•
•
•
•
•
•
•
•
•
OCT 07
Hawaii
Alaska
Fort Gordon
Fort Hood
Fort Bliss
Fort Riley
Fort Leavenworth
Fort Gordon
All Others (TBD)
OCT 08
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PSDR Implementation Timeline
Delayed Start
OCT 05
NOV
DEC
JAN06
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
NOV
DEC
JAN 07
FEB
MAR
APR
MAY 07
OEF/OIF 07-09
Planning begins
PSDR Timeline
FDU
Approval
Korea
Reset/Train
Stop personnel flow
to SRC 12 units
Fort Bragg
Fort Carson
Restationing of 8th
HRSC from Korea
Reset/Train
Reset/Train
Fort Benning
Reset/Train
Fort Stewart
Reset/Train
Fort Riley
Approx 38 BCT/BDE
138 BNs
4 STBs
More to be added
as 07-09 and RC are
determined
Reset/Train
Equipment
Documents
Funding
Events of interest
Unit
Patch
MRE Date
Certification
21
Implementation Training Concept
• 3 New Organizational Training Team (NOTT)
– Teams consist of 6 personnel (1/1/4) with AC/RC mix
• SSI Proponent and Host for Teams
• 2-year AC mission & 3-year RC mission
• Teams- Provide support during the 9 to 11 month implementation window
– Coordination
• Provide assistance with documentation, coordination with IMA, HRC and each affected
installation
– Orientation/Planning
• Briefing to unit leadership, assist with systems access, prep OPORDERS, provide training
and distribution plans
– Reset & Training
• Provide onsite assistance with unit reset, systems training, equipment transfers, task
specific training and transfer of tasks and records from IMA
– Operational Validation
• Provide sustainment training as necessary, provide evaluation standards and certification as
necessary
– Direct link to HRC and AG School for all PSDR/FDU Implementation issues
22
PSDR Summary
“This PSDR concept is working very well.”
MAJ Chris Gosselin, 101st Sustainment BDE S1
Current status …
•Phase I completed with the 101st ABN DIV (ASSLT) with feedback
mechanisms to obtain/apply PSDR lessons learned
• Phase II implementation planned and New Organization Training
(NOT) Teams ready to launch
23
Other Transformation Initiatives
24
Personnel Work Centers Assume
MILPAY Responsibilities
• MILPAY function migrates to HR community with fielding of
DIMHRS-right?
• APTD executed several MILPAY workgroups
– Determined task/processes required
– Crosswalked tasks/processes with DIMHRS deliverables
• Work Group analysis indicates DIMHRS will execute majority of
required processes, but human expertise still required for some
actions
– Soldier support requires MILPAY expertise, including knowledge of
entitlements
– Technical MILPAY expertise required for error resolution
– PSDR recognizes Bde S1 section as best location for MILPAY expertise
• Current FM FDU eliminates all MILPAY spaces
• 474 spaces turned back to Army
• Analysis indicates approximately 300 spaces should be
allocated for MILPAY— including one in each Bde/BCT (1 NCO)
Army awaiting recommendation of “Go Forward” team for DIMHRS viability
25
Continuum of Service (COS)
The COS Program is a group of related initiatives that:
• Fulfill critical requirements for key skills and experience;
• Enable the streamlined transfer of members among Army components; and
• Foster members’ desire and ability to be a lifelong advocate for the Army.
RE
CR
UI
T
• Improves Recruiting
• Enhances Retention
• Facilitates Integration and
Transition
• Supports Soldiers and
Families
• Encourages/leverages
volunteerism
“One Army Team for Life”
26
Continuum of Service – Current Initiatives
Recruiting
• Integrated Career Plan/Partnership for Youth Success
• iRecruiter & SGT Rock
• Officer Initiatives
• 09L Translator Aide
• Market Expansion
Retention
• Mil to Civ conversions
• ROTC cadets with Reserve Commissions to
DA Civilian jobs
• Web-based Human Capital Development (Sea Warrior)
• Streamlined transition processes between components
Integration/Transition
• Career Mobility of full-time NG personnel
• Army Volunteer Program
• Defense Wireless Service Initiative
• Legislation/Policy Review
“One Army Team for Life”
27
Summary
Questions?
Our Army at War… Relevant and Ready
Future is Now!!
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