chapter seventeen Relationship Building: Public Relations, Sponsorship, and Corporate Advertising McGraw-Hill/Irwin Essentials of Contemporary Advertising Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved. Objectives_1 Distinguish between advertising and public relations Discuss the key elements of crisis communications Describe the difference between public relations and publicity Identify the tools public relations practitioners use 17-2 Objectives_2 Explain how event sponsorships can fit into an IMC plan Describe the types of sponsorship advertising and their benefits Define advocacy advertising and debate its role in a free society Explain the role of corporate identity advertising 17-3 Public Relations The management function that focuses on the relationships and communications that individuals and organizations have with other groups (publics) for the purpose of creating mutual goodwill 17-4 The Public Relations Job Planning/ Fundraising Research SpecialEvents Speechwriting Press Agentry Publications Crisis Community Management Involvement Publicity Generation Public Affairs 17-5 Tools in the Public Relations Toolbox News releases Press kits Photos Feature articles – – – – Case histories How to’s Technology updates Editorials Printed materials – House organ – e-zine Posters, exhibits, bulletin boards Audiovisual materials – Video news releases 17-6 Sponsorship Companies may sponsor events, organizations, and athletes by providing money and/or in kind products 17-7 Benefits of Sponsorship Another source of access to target market Relevance to target market Ability to involve audience Highly selective Enhancement of public image Face-to-face potential and advertising value Boost employee morale Value-added items make good sales incentives Convert fan loyalty to brand loyalty 17-8 Drawbacks of Sponsorship Costly Clutter in cosponsored events Difficulty in matching sponsorship message to campaign Difficulty in measuring effectiveness 17-9 Types of Sponsorships Sports Festivals Associations Causes Arts Entertainment 17-10 Exhibit 17-1 Annual Sponsorship Spending in North America 17-11 Venue Marketing Corporations pay money to associate their name with a sports arena, theater, or civic center. Deals often include major facility renovations. 17-12 How to Select Events for Sponsorship Seek out category exclusivity Match demographics of event audience to those of target market Match the event to the brand’s attributes Ensure there is leveraging value Evaluate media exposure compared to other options Consider negotiation power Assess financial support required 17-13 Measuring Sponsorship Results Measure changes in awareness or image through pre- and postsponsorship research surveys Measure spending equivalencies between free media exposure and comparable advertising space and time Measure changes in sales revenue with a tracking device such as coupons 17-14 Corporate Advertising Public Relations Advertising Institutional Advertising Corporate Identity Advertising Recruitment Advertising 17-15 Key Terms_1 Advertorials Advocacy advertising Audiovisual materials Bulletin board Cause marketing Community involvement Corporate advertising Corporate identity advertising Crisis management Exhibit E-zine Feature article House organ 17-16 Key Terms_2 In kind Institutional advertising Intranet Lobbying Marketing public relations News (press) release Opinion sampling Philanthropy Poster Press agentry Press (media) kit Public affairs Public relations 17-17 Key Terms_3 Public relations advertising Publicity Publics Recruitment advertising Reputation management Speechwriting Sponsorship Umbrella advertising Venue marketing Video news release 17-18