APEX 29 Executive Roundtable Sustaining the DoD SES Corps September 2009 Excellence in Executive Leadership UNCLASSIFIED – For Official Use Only (FOUO) The purpose of this “SES Sustainment” Executive Roundtable Discussion is to . . . Stimulate Thinking – to stimulate your thinking about “Sustaining” the SES Corps in the Department of Defense Examine Objectives and Historical Data – to examine the theory and data underpinning the “sustainment” of DoD’s SES Corps Solicit Suggestions – to solicit your proposed suggestions about what should and can be done to institutionalize and improve programs that have been established or that need to be established to sustain DoD’s SES Corps, including those that address recruiting, retaining, relocating, maintaining morale, and governing the treatment DoD senior executives 2 Excellence in Executive Leadership UNCLASSIFIED – For Official Use Only (FOUO) Overview – the framework for Sustaining the DoD SES Corps was shaped by the following factors Civil Service Reform Act (CSRA) of 1978. The Senior Executive Service (SES) was established by the Civil Service Reform Act (CSRA) of 1978. CSRA envisioned a senior executive corps with solid executive expertise, public service values, and a broad perspective of government. Overall, executives would be held accountable for their performance. Why have an SES Corps? The SES was designed to overcome some key issues: • There was no effective, government-wide system for selecting, preparing, paying, and managing the government's top managers. • Minimal attention was given to an executive's managerial skills and expertise. Individuals were placed in positions responsible for managing billion-dollar Federal programs and for supervising thousands of employees with little or no managerial experience. • Agencies had limited authority to appoint or reassign executives to meet mission and program changes. The rank-in-position system limited rotation and reassignment opportunities for career employees and prevented the best use of executive talent. • Many of the top career positions were held by individuals who entered the government at junior levels and spent their entire careers in the Federal service, many in the same agency or agency component. Executives needed to broaden their perspectives and view their responsibilities in the context of the larger corporate and public policy interests of the government. Balance. The goal today is to maintain a proper balance between an agency’s need for flexibility and OPM's responsibility to preserve the government-wide interests of a corporate, merit-based executive service. 3 Excellence in Executive Leadership UNCLASSIFIED – For Official Use Only (FOUO) There are several other considerations that influence SES Sustainment Sustainment of the SES Corps is extremely critical in order to compete with industry. Morale and Sustainment. As highlighted in the DoD concept paper, “Developing 21st Century Department of Defense Senior Executive Service Leaders” (November 20, 2006) - morale and sustaining of the SES are paramount. • Action should be taken immediately to reinforce and institutionalize the value each SES member brings to the leadership team • Consider long-term programs/initiatives to promote and sustain high morale and esprit de corps within the SES 4 Excellence in Executive Leadership UNCLASSIFIED – For Official Use Only (FOUO) And … Under 5 U.S.C.5753 and 5 CFR, part 575, subparts A and B, an agency may pay a recruitment or retention incentive • OPM has reported to Congress that 41 Federal Agencies paid over 32,000 employees for recruitment, relocation, and retention incentives worth more than $207M “The mission of OPM is to ensure the Federal Government has an effective civilian workforce. In light of the upcoming retirement wave and the increasing competition for talent we face, it is crucial for agencies to have the necessary human capital flexibilities to attract and retain the talent they need…” Michael Hager, OPM Acting Director, 2008 5 Excellence in Executive Leadership UNCLASSIFIED – For Official Use Only (FOUO) And, in addition … Wellness. In support of the Administration’s Wellness Initiative, DoD is institutionalizing the change for Federal community, to include SES • Along with GO/FO, our executives are part of the senior leadership team that must execute the Department’s 21st Century strategy -- instituting a culture and supporting programs that promote wellness will enhance our ability to be “ready to respond” to the changing requirements and the defense of this nation As incentives, DoD is working to enhance access and opportunities for physical activity, combined with health education, to enable or facilitate access to physical activity programs, workshops, classes, and other resources in a work setting. • Programs/practices vary across the Department and primarily focus on the Active Duty population. o • Current efforts predominately include building a fitness center at the worksite and/or creating a par course (fitness trail) Corporate communities are seen as being much stronger at providing strong incentives and diversity of programs to enhance employee wellness 6 Excellence in Executive Leadership UNCLASSIFIED – For Official Use Only (FOUO) SES Survey Findings (June 2008) tell us that … DoD SES members were more likely than non-DoD SES members to agree that: • They are proud to be a member of the Federal Government's Senior Executive Service • Their work gives them a feeling of personal accomplishment The impression is that many in the SES Corps relish the importance of their work and mission, but do not feel "inside the loop" in terms of communications, recognition, respect and their level on the totem pole SES executives are not only underutilized but also dispirited • General sense among SES is that “they are about to be fixed,” but … the 21st Century Leader concept is not to “fix SES” but rather to develop capabilities in support of new security environment 7 Excellence in Executive Leadership UNCLASSIFIED – For Official Use Only (FOUO) What the data tell us about SES Pride 8 Excellence in Executive Leadership UNCLASSIFIED – For Official Use Only (FOUO) Defense Business Board Survey Findings (May 31, 2006) indicate the need to . . . Improve Community Building • Environment. Create an environment to promote understanding and camaraderie o o Social. Provide opportunities for at least occasional social functions that cut across organizational lines – let SES community learn to listen to each other more Professional. Hold regular regional SES forums – on leadership, strategic, or mission issues to share and learn across SES corps Improve Recognition and Compensation • Celebrate success! Communicate accomplishments and recognize high performers in a public way • Recognition. Recognize SES corps as a strategic enabler and a DoD Enterprise asset o • Pay Fairness. Make sure that subordinates do not make more than superiors o • Vision for change management needs to show value of SES and their role in strategic decision making Pay compression with 15s Retention Bonuses. Consider using retention bonuses 9 Excellence in Executive Leadership UNCLASSIFIED – For Official Use Only (FOUO) And, in addition … Worksites provide access to 65% of adults in settings where people consume one or more meals daily. • The 2005 – 2006 NHANES survey shows that among adult men the prevalence of obesity was 33.3% and among adult women, the prevalence of obesity was 35.3%. • Obesity and overweight contribute to chronic conditions such as hypertension, type 2 diabetes, stroke, coronary heart disease, and certain types of cancer Researchers found that corporate and community-based physical activity programs appeared to reduce new cases of disease by: • • • • • 5-15 cases per 100,000 people for colon cancer 15-58 cases per 100,000 for breast cancer 59-207 cases per 100,000 for type 2 diabetes, and 140-476 cases per 100,000 for heart disease Study: http://www.ajpm-online.net/article/S0749-3797(08)00770-8/fulltext CDC Corporate Case Studies for Wellness Programs: http://www.cdc.gov/leanworks/why/casestudies.html 10 Excellence in Executive Leadership UNCLASSIFIED – For Official Use Only (FOUO) What suggestions do you have for addressing the following questions? Sustainment: SES are not motivated principally by pay compensation, but as data indicates, job satisfaction is a motivator for service as an SES • Are there any “sustainment” initiatives ( outside development) which would be beneficial to attracting/retaining quality SES? • What are the barriers (detractors) to effective sustainment and retention? What practical plans would you put in place to overcome them? • What non-compensation forms of recognition should be used to celebrate exceptional executive leadership? For all the above, cost must be considered 11 Excellence in Executive Leadership UNCLASSIFIED – For Official Use Only (FOUO) And … Wellness -- research also shows that a good incentive program can increase participation rates by 12% to 35% • Within the limitation of DoD, what type of incentive programs do you feel would be most effective to encourage participation in wellness programs? • If your organization has a wellness program, what activity or strategy has been shown to change behavior toward wellness? o If not, what do you feel is the best activity or approach to change behavior and promote wellness within the Department? • How do we help executives and leadership understand the critical link between personal balance and successful leadership? 12 Excellence in Executive Leadership UNCLASSIFIED – For Official Use Only (FOUO)