Psychology

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Psychology
WHAT IS PSYCHOLOGY AND HOW IS IT CONSIDERED A SCIENCE?

Introductions!
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Post it notes
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3 things I can do to help you learn
What is Psychology?

Pop Psychology – theories or concepts that may or may not have basis in psychology


Can be oversimplified based on anecdotal evidence and popular beliefs – unsupported claims
Scientific psychology- based on documented research evidence
In pairs define these terms (relating it
to what you know about psychology)

Common definition: Psychology is the scientific study of mental processes and
behaviour and how these are affected by internal processes and the environment

Scientific – systematic and controlled study of human behaviour.

Cause and Effect – Causality
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Mental processes – covert behaviours e.g. attention, memory, emotion, attitudes
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Behaviours – Overt e.g. Obedience, prejudice, aggression, helping
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Internal processes – hormones, genes
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Environment
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Nature vs. nurture
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Multidisciplinary science – biology, sociology,

Data collection – experiments, brain scanning, observations, interviews,
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Biological – e.g. neurotransmitters, hormones, genes (e.g. effect of drugs)
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Social – effects of people, culture and society (e.g. obedience)
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Cognitive – Study of mental processes (e.g. memory)
Psychology – how is it considered a science?
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Empirical methods – means information gained through direct observation or experiment
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To collect facts
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Does not rely on beliefs

Important – anyone can make claims

Truth - ‘direct testing’ i.e. Observation and experiments
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Replicability – reported in detail so that other researchers can repeat and verify the work
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If the outcome is the same, it affirms the original results

Objectivity - Objective research is when it is not affected by the
expectations of the researcher.

i.e. not being influenced by their beliefs or feelings

Unbiased
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Systematic collection of data
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Controlled conditions
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Cause and effect

Which method of data collection would be seen as the most scientific?

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Hypothesis testing: Theories are modified through this process
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Good theory must be able to generate testable expectations

If scientists fails to support hypothesis – then theory may require modification
A good theory or hypothesis also must be falsifiable, which means that it must
be stated in a way that makes it possible to reject it.
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In other words, we have to be able to prove a theory or hypothesis wrong

5 minute Task!
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Can human behaviour be measured objectively?

In pairs, make a list of potential problems researchers may come up against when conducting research?

Interviews

Observations
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Experiments
Example methodological issues
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Reliability
It is important that psychology research can easily be repeated and yield
the same results each time. Reliability refers to the extent to which the
measurement of a particular behaviour is consistent.
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Validity

Refers to the extent to which a research technique actually measures the
behaviour it is claimed to measure
Back to Social Psychology!
The Social approach
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Year One/AS course covers obedience and prejudice.
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Social approach: people are studied as social beings
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Basic assumptions: humans are social, they interact with others and they are affected by others
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How individuals interact and how they behave in groups
Groups in society: We live within a culture and society
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Our behaviour is affected by experiences within our culture/society
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What groups are you part of? Brainstorm a list of the groups to which you belong

How important are they you your personal identity?
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Social Identity

Social Identity – identifying yourself as a member


Social situations affect behaviour too – what do you think this means?

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Prejudice – examples?
Example?
Social roles
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Expectations attached to roles
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Recap
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Explain three ways in which being ‘social’ influences people

Next lesson: What is obedience? Agency Theory.
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Homework: define the social approach, drawing on two of its main
assumptions (6 marks)
Obedience

Recap – Social Approach

LO: To define, explain and evaluate the agency theory, including agentic
state, autonomous state and moral strain
What is obedience?

In your own words?

Obedience



obeying direct orders from someone in authority
Conformity

doing something which is against the individual’s own inclinations. The act of matching
attitudes, beliefs and behaviours to group norms. Yielding to group pressure.

Compliance

going along with what someone says, while not necessarily agreeing with it (e.g. peer
relationships) Not an order but a request.
Internalisation

obeying with agreement
What is an authority figure?
Who are you more likely to obey, and
why?
1. A fireman in
uniform
approaches you in
the street and tells
you to cross to the
other side of the
street immediately
2. You volunteer to
contribute ideas to a
book, for which you’re
being paid, and in your
first session the tutor tells
you to step on snails and
then write about the
experience
Why Study Obedience?

Why do people suspend moral
judgements and carry out an
order that is inhumane or
destructive?
“The
Nazi extermination of European Jews is the
most extreme instance of abhorrent immoral acts
carried out by thousands of people in the name of
obedience” - Stanley Milgram
Evolution of obedience – Milgram

Why is obedience important in society?

Society is hierarchal in nature

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Survival function
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Social order and harmony

Without obedience there would be challenges to social order

Societal breakdown
Nature vs Nurture

Innately predisposed to be obedient

Authority figures (parents, teachers etc.) nurture us through socialisation

Rewards and punishments encourage obedience and discourages dissent

Society – encourages us to develop as subordinates (legal system for example)

Stanley Milgram

Could ‘anyone’ be ordered to harm another person?

Conducted research on ‘normal’ healthy participants

Investigate whether these ‘normal’ participants would yield to an authority
figure and administer electric shocks to an innocent person

Milgram concluded that we are capable of complying to the demands of
a legitimate authority figure, even if it means causing harm.

Milgram believed that this must serve a function – evolutionary or societal
Milgram – Study of Obedience
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https://www.youtube.com/watch?v=fCVlI-_4GZQ
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Nature Vs Nurture
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Which side of the debate do you think Milgram was trying to argue?
Obedience Theory 1 – Agency Theory

Agency Theory (Milgram) – Mechanism to ensure obedience

People operate in 2 ways
1.
Autonomous – aware of consequences of actions and choose to act
2.
Agentic state – persons sees themselves as an agent. Carry out orders but do not feel personally
responsible

The change from autonomous to agentic state is agentic shift

How would you feel if you were taking part in a study and you were asked by one of the
researchers to administer an electric shock to someone else in the next room?

What if you were told by the researcher that you needed to continue as it was essential to the
study?

What if the they also said that they would take full responsibility for your actions?



Moral Strain – asked to do something they wouldn’t normally do

They may believe it is immoral or unjust

Results in feelings of discomfort, anxiety and distress

They are thinking about dissent however this goes against what they have been socialised
to do
Agentic state of mind

Displaces responsibility onto the authority figure

Absolving them of the consequences
There are other ways to relieve moral strain

i.e. removing yourself from the situation
Evaluation - Agency Theory

Mai Lai Massacre

Lieutenant Calley instructed American soldiers to shoot occupants of Mai
Lai

“just following orders”

They massacred women, men and children – despite no return fire

Does this support or refute the agency theory? Why?
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Supports – involves displacement of responsibility.
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Hofling (1966)

21 out of 22 followed the doctor’s orders (administer twice the daily dosage of a
drug to a patient)

Some of the nurses justified their behaviour due to the hierarchy of authority at
the hospital – displacement of responsibility


Mail Lai – some soldiers refused to shoot

Robert Maples – refused an order to fire his gun

Even when his commanding officer aimed his gun at him
Hofling (1966) 22 out of 23 nurses carried out the order

Not 100%

Agency theory does not explain Individual differences – obedience is a complex process

Dissent can occur for many different reasons (i.e. personality type, gender and situation)

Agentic shift – internal mental process

Can be inferred but not measured

No direct evidence to support the evolutionary basis of obedience

However similar hierarchal systems exist in animal groups (primates)

Can be inferred that it has evolved to serve a purpose (survival function)

Motivation issues aren’t explained by agency theory

There are other possible explanations – when another explanation is equally possible,
this makes the theory less powerful

French and Raven (1959) Five bases of power that motivate and influence behaviour

Legitimate power

Reward power
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Referent power
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Expert power

Coercive power

Examples ?

Agency theory- a claim that provides a description

No evidence to suggest that we have evolved to obey those in higher positions
Issues and Debates - Obedience

Nature vs Nurture

Milgram: obedience is “an ingrained behaviour established through the
process of socialisation. This behaviour manifests as we are exposed to
authority figures under certain environmental conditions conducive to
compliance”

Homework:

Explain Milgram’s agency theory of obedience (4 marks)

What is meant by the terms ‘agentic state’ and ‘autonomous state’ (4
marks)

Next Lesson: social impact theory of obedience

Recap – Agency theory

Apply your knowledge of agency theory and explain this behaviour:

Prisoner’s human rights were abused at the Abu Ghraib prison under the
authority of the American armed forces in the aftermath of the 2003 Iraq
war. Soldiers were thrust into the role of prison guards and began to
sadistically torment prisoners there and at other detention sites in
Afghanistan and Iraq. The soldiers claim that they were following orders
and documented what they did.

Define agency theory
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Define the agentic state
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What is the agentic shift?
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What is the autonomous state?
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How does one feel under moral strain?
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Evaluation points?
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Supporting evidence?
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Limitations?
Social Impact Theory

LO: Explain and evaluate the social impact theory

This theory can be applied to obedience but it is not strictly a theory of obedience.

Social Impact theory looks at the functioning of individuals in the presence of others

How we are affected by our social environment ad the variety of opinions we encounter as
social beings
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Latane (1981)
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Influenced by the actions of others
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Persuaded
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Inhibited
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Threatened
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Supported
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The result of others’ actions – changes to how we feel and act
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Target – person being impacted on
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Source – influencer
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Research task Jigsaw– 3 groups (20-25 mins)
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Group 1 What is social impact theory
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Group 2 Linking the theory to Milgram’s work
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Group 3 Laws of behaviour – mathematical model
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Presentation – PPT/other programme (5 mins. each group)
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All members to participate in explaining their work
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All students to listen and make notes
SOCIAL IMPACT THEORY
 Bibb Latane 1981

we are greatly
influenced by the
actions of others;
we can be
persuaded,
inhibited,
threatened and
supported by other
people.
People’s actions, effect changes to how we feel
How we feel effect how we act in response.
Social Force - The likelihood that a person will
respond to social influence will increase with:
•Strength
•how
important the influencing group of people are to
you.(status, authority, age)
•Immediacy
•how
close the group are to you at the time of the influence
attempt. (proximity, distance, buffers)
•Number
•How
many people there are in the group.(sources and targets)
EXPLAINING OBEDIENCE
number
SOURCE
immediacy
TARGET
The greater the strength, immediacy and number of the
source, the greater the impact on the target.
PSYCHOSOCIAL LAW
The multiplicative effect
Between one and 15
confederates
congregated on the
street and craned their
necks to look up at the
sixth floor of the
university building
Passers-by who also
stopped and craned
their necks to look up
were recorded by
Milgram
Berkowitz Bickman and Milgram (1969)
increasing the number
of confederates craning
their neck increases the
number of passers-by
imitating their actions
The effect eventually levels
off as the number of
passers-by grew smaller
relative to the size of the
confederate group.
E. G. One lightbulb will have
a dramatic effect in a dark
room, a second will improve
lighting conditions but as
more are added the effect
becomes less pronounced.
The divisional effect
The ability of the speaker to persuade the
audience is divided among many members
of the audience
A lone person is more likely to help someone in need
compared to a group of people; there is a diffusion of
responsibility similar to a divisional effect
Therefore an authority figure would have a diminished
capacity to influence someone if that someone had an ally
or group of allies. (Milgram’s variation- two peers rebel
condition)
EVALUATION - Summary

Individuals are passive receivers of other’s behaviours

Mainly ignores individual differences

Predicting behaviour in unusual circumstances is useful

Application of principles can be observed in everyday behaviour

Cannot predict what will happen if two equal groups impact on one another (who is the
source/target in football matches?)
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Target and source interactions cannot be explained
Evaluation in more detail –
Weaknesses

Potential weaknesses?

Views individuals as passive receivers of others’ behaviour

Disregards active nature of social interaction

Static theory – rather than dynamic

Ignores interaction between source and target

What does that target bring to the situation?

Oversimplifies the nature of social interaction – ignores individual differences

Some people may be more resistant to social impact others may be more passive

The impact of others involves many factors such as power of persuasion, immediacy, size of group etc. It is
difficult to see that all of these factors can be reduced to a formula
Evaluation – Weaknesses

Can not explain all social situations

What about two equal groups? (equal in number, immediacy and strength)

Who would be the source/target?

As a theory of obedience

Looks at social impact in general not just obedience

Can explain how the presence of others affects obedience levels but it can’t explain
why change of setting can affect obedience

What is obedience?

Not about the influence of groups on behaviour so only features of obedience that involve
groups are addressed.
Evaluation – Strengths

Useful predictive power


Using mathematical formulas predictions can be made to help society in the control of its
members

As long as the factors can be measured (i=f(S/N)

The likely influence on individuals can be estimated


Quantifiable (measurable) – principles can be observed
Explains what conditions people are more likely to be influences
A descriptive theory rather than explanatory (can predict behaviour under certain conditions)

Reliability - as it is set out so clearly

If same measurements about groups and individuals are put into the formula same
predictions will emerge

As a theory of obedience

Milgram showed when there is peer support there was less obedience

This theory acknowledges that impact is affected by the number of people being influenced as
by the number influencing

Can support this finding from Milgram’s variation

The theory acknowledges strength as a feature of groups (power of persuasion as well as
authority) this suits the idea that people obey those in authority.
Issues and debates

Reductionism: the study of something by breaking it down into parts

E.g. Milgram – looked at parts of obedience (in variations)

He measured these parts i.e. how many volts or how they felt

Limiting - findings aren’t likely to represent the whole picture

Reducing behaviour to certain actions and situations

However reductionism can be useful

Scientific study reduces the object of study into parts to enable experiments to
be carried out
Issues and Debates

Useful? How is this theory useful?

Latane – social engineering or social control?

Could be used to decide who to appoint as a leader (i.e. manager)

Number of students in a class or colleagues in an office

Crowding
Milgram (1963) – Basic study of
obedience

LO: To describe and evaluate Milgram’s (1963) study of obedience.

To explain three of Milgram’s variation studies.

Layout (APRC)

Aim

Procedure

Results


You will need to know results of the studies – percentages
Conclusion
Evaluation - Strengths

Individual task: What strengths and weaknesses can you come up with?

Share with someone sitting next to you – can you add more to your list?

Strengths


Well controlled procedure – cause and effect

Prompts were in a set order

Learners response same across participants

Made every effort to ensure all participants had the same experience – to avoid bias

Obedience due to response of an authority figure – unlikely that other factors could have contributed to
the findings
Can be replicated and tested for reliability
Limitations

Ethical issues

BPS ethical code – electric document


Anxiety and stress – psychological harm

Deception

Right to withdraw – given but the prompts made it difficult for some participants to leave

Consent – not fully informed due to deception

Debrief given
Lack of internal validity

The participants may have continued due to the prestigious setting (trusted everything would be okay)

Perhaps they didn’t think the shocks were real so behaved as expected – counter argument?

Lab & Control a strength however is it representative of real life behaviour?

Could be argued that it lacks mundane realism

However!

Remember the Hofling study?
Variation studies – situational
differences


Telephonic Instructions

Proximity – could this have influenced the level of obedience in the basic study?

To test the effects of physical distance between the experimenter and teacher

Reduces the risk of the participant feeling bound to the experimenter (obliged to help out
with the scientific study)
Procedure

Provided face to face instructions first of all and then left the room

Continued to provide instructions over the phone

Results: 22.5% continued to 450v in comparison to 65% in the original study

Why do you think results were so different?

Participants administered lower shocks (rather than increasing by 15v) and lied to the
experimenter

The physical presence of the experimenter is a force when it comes to
obedience

Application – If someone wants obedience they should be present rather
than giving orders over from a distance (e.g. over the phone)

Run down office block

Same procedures as the original study

Participants told the research was being conducted by Research Associated of
Bridgeport (private company)


Dissociated from Yale (integrity, prestigious settings)

Building partly furnished
Results?

48% in comparison to 65%

Less reputable context effected legitimacy of the study

During debrief participants questioned the credentials of the company

Ordinary man gives orders

Power relations- role of authority on obedience

No lab coat – experimenter played by an ‘ordinary man’

Draw for three roles: experimenter, teacher and learner (all rigged)

Experimenter – noting times from clock and seated at a desk

Followed instruction to strap the learner into the electric shock chair

Didn’t tell the teacher what levels of shocks to administer

Received a phone call to leave the room telling the teacher to continue – to ensure the learner had learned
the word pairs perfectly

Learner – ‘a good way to conduct the study would be to increase the shock level after each incorrect answer’
– repeated throughout the study

Results?

20% obedience level compared to the original 65%

80% broke off before the maximum shock 450v

Particular situational factors – encourage dissent

Recap

Why did Milgram use the same procedure in the variations?

Why did he change situational factors?

Recap – Q&A

Homework:

Outline three ethical issues with Milgram’s study (6 marks).

Outline two features of Milgram’s (1963) study that might explain why the
participants obeyed. (4)

Table/diagram comparing Agency Theory and Social Impact theory

H/W Evaluate Milgram’s (1963) study of obedience (12 marks)
H/W
Individual differences – Personality

Locus of control

Authoritarian Personality

Empathy

In pairs – Look up these terms

Define and discuss how these relate to obedience
Locus of control Personality Theory
Rotter (1966)

Locus of control: sense of control people have over successes or failures
and events in their life
Locus of control
Internal:
In control, feels responsible,
less influenced by others
External:
Behaviour beyond their
control, due to external
factors, more influenced by
others

Thinking back to Milgram’s findings relate this to locus of control.

Obedient people have ___________ locus of control

More likely to be influenced by an authority figure

More likely to believe they are not responsible

Dissenters have an ____________ locus of control

More likely to be resistant to authority

More likely to take personal responsibility

Link between obedience and personality seems plausible and can account for individual
differences (example of individual differences?)

Research in this area is mix and there is a lack of strong evidence to suggest that those
with internal locus of control resist and those with external locus of control obey.
Personality

The Authoritarian Personality

Tendency to be extremely obedient

Respect for authority/ hostile to lower
rank (subordinates)

Adorno: key to understanding
extreme obedience and racial
prejudice: early childhood
experiences

Personality formed
Personality


Adorno (1959)

2000 American students – mainly white middle class

Interviewed about political views and childhood experiences

Strict parents + harsh punishment = hostile and angry

F scale developed (Fascism scale – extreme intolerant views based on right
wing politics)
Milgram and Elms (1966): Compared F Scale scores on 20 obedient and 20 defiant
participants. Fully obedient – scored higher on tests of authoritarian personality
compared to dissenters.
Personality

Empathy

High levels of empathy – less likely to harm another person

More likely to defy orders from an authority figure

We will look at Burger (2009) a bit later on

Found that those who score high on empathy more likely to protest

Did not find lower levels of obedience
Gender

Links to developmental psychology

Gender Role Schema (Bem, 1981)

Sense of masculinity and femininity developed as we are brought up and
socialised

Affects how we perceive ourselves and others

List a few stereotypes

Men are often depicted as__________________

Females are often depicted as_______________

Who thinks females would me more obedient than men?

This prediction may not be accurate
Schema is a cognitive
framework that helps
organise and interpret
information in the world
around us
Gender


Milgram study – 4 female teachers

Level of obedience 65%

27.5 broke off at 300v

Level of anxiety was a lot higher than males (links to empathy?)
Sheridan and King (1972) – live puppy as victim



All 13 female participants delivered the max level of shock to the puppy compared to
males
Kilham and Mann (1974) direct replication of Milgram’s research (Australia)

Females less obedient (16%) than males (40%)

Male teachers were paired with male learners

Female teachers paired with female learners

Joined together in alliance against the demands of the male experimenter?
Very little evidence to show gender differences in obedience despite traditional
beliefs

Blass (1991) Meta-analysis

Overall set of results (similar in procedure)

9 studies

Only 1 found gender differences (Kilham and Mann)

Therefore conclude: there are no gender differences in obedience
Factors affecting obedience – Situational
Factors and Cultural Factors

Situational Factors
1.
Momentum of compliance – gradual
commitment
2.
Proximity
3.
Status of authority
1.
Momentum of compliance –
gradual commitment

Binding relationship that
escalated

Examples?

Trivial requests- request increases
(duty bound to continue)

Slow 15 volt increments
2. Proximity

Distance – buffer to obedience
(telephonic condition)

Learner and teacher in the same
room – obedience dropped

Generator – physical buffer
(more inclined to use machinery
rather than doing something first
hand)
3. Status of authority



Legitimate authority figure

Yale rather than run down office or
when conducted by ordinary man
4. Personal responsibility

Variation study – participants had to
sign a contract stating they were
acting of their own free will and Yale
would not be made responsible.

Obedience fell to 40%
Relate to Agency theory
Culture

Could different cultures have different levels of obedience?

Nature vs Nurture debate – why are looking at culture?

Agency theory – nature or nurture?

Nature to obey


However situation led to obedience (nurture)

Milgram – human nature to obey and the situation affects the level of obedience
Two main types of cultures

Individualistic

Collectivist

Complete the worksheet

Which culture would be predicted to be more obedient?

Assumption:

Collectivist cultures will be more obedient because such traits are
beneficial to that kind of culture
Culture – Blass (1999) review of
obedience research
Researcher
Country
% of obedience
Milgram (1962)
US
65%
Edwards et al. (1969)
South Africa
87.5%
Bock (1972)
US
40%
Kilham and Mann
(1974)
Australia
28%
Shanab and Yahya
(1977)
Jordan
73%
Miranda et al. (1981)
Spain
50%
Schurz (1985)
Austria
80%
Ancona and Pareyson Italy
(1968)
85%
Burley and McGuiness
(1977)
50%
UK
Which of these countries
are
collectivist/individualist?
www.geert-Hofstede.com/unitedkingdom.html

Is this cultural variation or could the difference be explained by something else?
Think about replication…..
Examples: Ancona and Pareyson (1968) Italy – 85%

Max shock was 330 volts

Less dangerous than 450 volts

Students used – Milgram avoided students due to their compliant and competitive nature

Shurz (1985) Austria – 80%

Bursts of ultrasound not shocks

Told that it would be painful

Blass (2012) concluded there were similarities found despite differences in
procedure/situation/participants

Powerful tendency to obey authority

May be ‘one of the universals of social behaviour’ (Blass 2012, pg. 203)

Due to the differences however – studies that are examining different
cultures should have the same procedures, similar participants in order to
conclude that differences in obedience are down to culture and not
differences in the studies.

Recap

To what extent can individual differences explain variation in levels of
obedience?

Tips – review all available information

Come to reasoned conclusion that directly answers the questions

Question: To what extent can individual differences explain variation in
levels of obedience?

Review knowledge concerning obedience and individual differences (research
and theories)

Come to a reasoned conclusion that directly answers the question – based on
the research not opinion
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