CNI Spring 2012 Membership Meeting Baltimore, April 1-3, 2012 Total Cost of Preservation Cost Modeling for Sustainable Services Stephen Abrams Patricia Cruse John Kunze University of California Curation Center California Digital Library Outline Goals Prior work Modeling preservation activity Total cost of preservation Source: Getty Images Pay-as-you-go price model Paid-up price model Conclusions Questions and discussion http://wiki.ucop.edu/display/Curation/Cost+Modeling Goals Understand costs in order to plan for and implement sustainable preservation services Investigate the possibility of paid-up pricing in order to address Boom-or-bust budget cycles Fixed-term, grant funded projects Source: www.sharedidiz.com/ Prior work Nationaal Archief (2005) } } Identification of granular cost components http://www.nationaalarchief.nl/sites/default/files/docs/kennisbank/codpv1.pdf LIFE (2008) http://www.life.ac.uk/ KRDS (2010) http://www.beagrie.com/krds.php DataSpace (2010) Assumption of annual decrease in aggregate cost, i.e., discounted cash flow (DCF) http://arks.princeton.edu/ark:/88435/dsp01w6634361k Jean-Daniel Zeller (2010) “Cost of digital archiving: Is there a universal model?” 8th European Conference on Digital Archiving, Geneva, April 28-30, 2010 http://regarddejanus.files.wordpress.com/2010/05/costsdigitalarchiving-_jdz_eca2010.pdf Rosenthal (2011) Critique of DCF approach http://blog.dshr.org/2011/09/modeling-economics-of-long-term-storage.html Key assumptions Consider only the costs incurred by the preservation service provider Costs of content creation by collection managers are out of scope Costs can be categorized unambiguously as fixed or marginal, and one-time or recurring One-time costs can be annualized over the effective lifespan of the activity or system component Cost model components System, composed of various Services for necessary/desirable functions, running on Servers, deployed by Staff, in support of content Producers, who use Workflows to submit instances of Content Types, which occupy Storage, and are subject to ongoing Monitoring and periodic Interventions Total cost of preservation TCP A n P m W C k S j M i V Total cost to service provider Fixed cost of System Number and unit cost of Interventions System component subsumes Services and Servers Number and unit cost of Producers Number and unit cost of Workflows Staff costs are subsumed by other components Unit cost and number of Content Types Number and unit cost of Monitoring Number and unit cost of Storage Total cost of preservation TCP A n P m W C k S j M i V Model is rich enough to represent the full economic cost of preservation Implemented by a spreadsheet that captures all subsidiary costs Total cost of preservation TCP A n P m W C k S j M i V Model is rich enough to represent the full economic cost or preservation But service providers can customize the model to exclude components whose costs are not recoverable or are subsidized as a matter of local policy Assumption: Cost allocation Cost of the Archive, Workflows, Content Types, Monitoring, and Interventions are “common goods” Equally beneficial to all Providers Properly apportioned across all Providers Cost of a single Producer A m W C j M i V G P kP S n Total cost attributable to a given Producer Number of Producers Unit cost of a Producer Number of Storage units attributable to Producer Assumptions: Billing Costs are billed for at the end of the period of service The cost model should be revenue neutral Pay-as-you-go cash flow Pay-as-you-go price for a single Producer G G G Income Cash flow diagram t=0 1 2 3 Expense G G Cost of a single Producer T 1 G (T ) G G T t 0 Cumulative pay-as-you-go price over time period T G Cumulative pay-as-you-go price as a function of time T Cumulative pay-as-you-go $16,000 G (T ) Cost ($) $14,000 $12,000 $10,000 $ 8,000 $ 6,000 $ 4,000 $ 2,000 $ 0 0 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 Year (T) T 1 G (T ) G G T G () Cumulative pay-as-you-go price over time period T … for “forever” t 0 Assumptions: Costs over time The aggregate cost of providing preservation service decreases over time; and that decrease is uniform Moore’s and Kryder’s laws $ $ Moore’s law, 1971 – 2011 Kryder’s law, 1980 – 2012 Source: Wikipedia Source: Wikipedia Assumptions: Costs over time The aggregate cost of providing preservation service decreases over time; and that decrease is uniform Moore’s and Kryder’s laws State-of-the-art tools and understanding Productivity increases Discounted pay-as-you-go cash flow Pay-as-you-go price for a single Producer G (1–d )·G (1–d )2·G Income Discounted cash flow (DCF) diagram t=0 1 2 3 Expense G (1–d )·G Cost of a single Producer Discounting factor T 1 G (T , d ) G (1 d ) t t 0 Discounted pay-as-you-go price over time period T (1–d )2·G Discounted pay-as-you-go price as a function of time T (1-d)t discount factor $16,000 Cumulative pay-as-you-go G (T ) Cost ($) $14,000 Discounted pay-as-you-go G (T,d ) $12,000 Discounted pay-as-you-go G (,d ) $10,000 $ 8,000 $ 6,000 $ 4,000 $ 2,000 $ 0 0 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 Year (T) G(T , d ) G 11 d T d Discounted pay-as-you-go price over time period T G G ( , d ) d … for “forever” Discount factor d is the weighted sum of the expected changes in number and unit cost of individual components d A d A W (d m dW ) C (d dC ) M (d j d M ) V (d i dV ) P d P S (d k d S ) Weighting factors ω are the proportion that a particular component contributes to the aggregate cost G, e.g. A A nG m W W n G Drawbacks to pay-as-you-go pricing Only viable for Producers with reliable annual funding sources Boom-or-bust budgeting or the termination of funded project work can interrupt this funding Any interruption in proactive preservation care can lead to irretrievable data loss Assumptions: Investment return Preservation service providers can carry forward budgetary surpluses across fiscal years Surplus funds can be invested with the return supplementing the surplus Paid-up cash flow Paid-up price r ·[(1+r )·[(1+r) ·F– r ·[(1+r )· G ]–(1–d )·G ]– (1–d )2·G F –G ] Investment return F r ·F Income t=0 1 Cost of a single Expense Producer Surplus F 2 G (1–d )·G (1+r )·F –G T 1 F (T , d , r ) G t 0 1 d Paid-up price for time period T (1–d )2·G (1+r )·[(1+r )· (1+r )· [(1+r )· [(1+r )· F –G ]– F –G ]– (1–d )·G ]–(1–d )2·G (1–d )·G t (1 r ) 3 t 1 Paid-up price as a function of time T (1–d)t discount factor $16,000 Cumulative pay-as-you-go G (T ) Cost ($) $14,000 Discounted pay-as-you-go G (T,d ) $12,000 Discounted pay-as-you-go G (,d ) $10,000 $ 8,000 Paid-up price, for T F (T,d ,r) $ 6,000 (1+r)t investment return $ 4,000 Paid-up price, for F (,d ,r) $ 2,000 $ 0 0 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 Year (T) F (T , d , r ) G (1 r )T (1 d )T (1 r )T r d Paid-up price for time period T G F (, d , r ) rd … for “forever” Paid-up example Year Income Expense Surplus 0 $ 4,725.00 – $ 4,725.00 1 $ 94.32 $ 650.00 $ 4.285.32 2 $ 83.39 $ 617.50 $ 3,764.21 3 $ 72.70 $ 586.63 $ 3,262.29 4 $ 62.43 $ 557.29 $ 2,778.42 5 $ 52.53 $ 529.43 $ 2,311.52 6 $ 42.99 $ 502.96 $ 1,859.55 7 $ 33.79 $ 477.81 $ 1,422.53 8 $ 24.91 $ 453.92 $ 816.52 9 $ 16.33 $ 431.22 $ 401.63 10 $ 8.03 $ 409.66 $ Pay-as-you-go price, G Discount factor, d Investment return, r Term, T Paid-up price, F 0.00 $ 650 (1 TB) 5% 2% r d 10 years $ 4,725 < $ 5,216 < $ 6,500 Coefficient of permanence It is useful to be able to transition from a pay-asyou-go to a paid-up price basis If you’re currently paying G on a pay-as-you-go basis, you can upgrade to a paid-up basis with a 1 one-time payment of F = G ·φ , where rd Princeton DataSpace, φ ≈ 30 (T = ) USC digital repository, φ ≈ 1.2 (T = 20) Problems with R&D TCP modeling is dependent on the predicative reliability of r and d For d, extrapolate from Moore’s and Kryder’s laws? ? Moore’s law, 1971 – 2011 Kryder’s law, 1980 – 2012 Source: Wikipedia Source: Wikipedia ? Problems with R&D TCP modeling is dependent on the predicative reliability of r and d For d, extrapolate from Moore’s and Kryder’s laws? For r, extrapolate from 30 year Treasury bonds? ? 30 year treasuries, 2007 – 2012 30 year treasuries, 1882 – 2012 Source: http://ycharts.com/indicators/30_year_treasury_rate Source: Robert Schiller Model the risk Round up r and d, i.e., adding a fixed “risk premium” Add an additional risk component R to the formula for G A m W C j M i V G P kP S + R n Its influence on the price can grow over time, reflecting increasing uncertainty, by setting a negative discount factor dR so that 1–dR > 1 Note, however, that if the weighted sum d becomes less than 0 and |d | > r then G (T ) will not converge to a limit Recalibrate the model G and F do not have to be fixed values over time Periodically recalculate based on current conditions (actual costs for G ) and predictions (r and d ), and apply prospectively Retrospective service contracts remain “locked-in” Hybrid price model Distinguish between costs that are (relatively) easy to quantify and forecast, and those that aren’t Use the paid-up model for the former and pay-as-you-go for the latter Easy Difficult Archive Intervention Producer Workflow Content Type Monitoring Storage Hybrid price model Distinguish between costs that are (relatively) easy to quantify and forecast, and those that aren’t Use the paid-up model for the former and pay-as-you-go for the latter Easy Difficult Archive Content Type Producer Workflow Storage Monitoring Intervention Bit preservation only Preservation forever Some things are intended to last forever… Source: John Church Company Source: United Artists Preservation forever Some things are intended to last forever… ? Preservation for … A fixed term – 10 years? 20 years? – may be appropriate for much content Give content an opportunity to prove its worth, as evidenced by someone’s commitment to pay for its subsequent preservation Embrace uncertainty The discounted cash flow (DCF) approach is problematic on practical and theoretical grounds Difficulty in the setting fixed values for r and d that realistically represent financial and technological trends over time Stochastic modeling to determine the probability distribution of possible outcomes C.f., David Rosenthal, FAST ‘12 http://blog.dshr.org/2012/02/fast-2012.html CNI Fall 2011 http://www.youtube.com/watch?v=_5lQxmyz3xY Understand the risks Possible outcomes… We overestimate our costs and collect too much ● ● Fund a higher level of service Refund some portion We underestimate ● ● ● Ask for additional funds Lower service levels De-accession content – but at least it was preserved up to that point and had a chance to prove its value, and gain an advocate Conclusions Different customers have different funding capabilities Flexibility in price models is important Any price model is based on an idealization of the real world Assumptions matter Knowing all of the costs is distinct from a policy decision to recover all of those costs If investment return and discount factor can be reliably projected, then standard DCF/NPV methods provide a reasonable prediction of long-term costs Looking for feedback Thanks to our reviewers Lisa Baird, UCOP Raym Crow, SPARC Todd Grappone, UCLA Cliff Lynch, CNI David Minor, UCSD/SDSC Richard Moore, SDSC Michael Mundrane, UC Berkeley Jake Nadal, UCLA David Rosenthal, LOCKSS Mackenzie Smith UC Council of University Librarians / Systemwide Operations and Planning Group Have we missed something in our analysis, logic, assumptions, math, etc? Are the objections to the DCF-based analysis substantial enough to invalidate this approach? Are there better forecasting methodologies? Candace Yano, UC Berkeley Even if we don’t have a perfect model, we need to move forward now with a “good enough” model For more information Total Cost of Preservation: Cost Modeling for Sustainable Services http://wiki.ucop.edu/display/Curation/Cost+Modeling UC Curation Center http://www.cdlib.org/uc3 uc3@ucop.edu Stephen Abrams Patricia Cruse Scott Fisher Erik Hetzner Greg Janée John Kunze Margaret Low David Loy Mark Reyes Abhishek Salve Joan Starr Tracy Seneca Carly Strasser Marisa Strong Adrian Turner Perry Willett