TESS seeks to be
the College’s trusted technology advisor and
preferred provider of information technology
and telecommunications services
TESS accomplishes the College’s mission and delivers
value to those that the College serves by:
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Providing the information technology and communication
tools that facilitate learning, and the training and support
that enables students, faculty and staff to use those tools
effectively;
Providing access to instructional content and materials
through computer and communications systems;
Providing innovative ideas, knowledge and resourcefulness
to accomplish College objectives;
Providing convenient, self-service access to College
academic and business process so faculty, staff and students
have more time to focus on educational attainment.
Vice
Chancellor
Director,
Enterprise
Systems
Manager,
Banner
Manager,
Operations
Manager,
Ecomm
Campus
Manager, FV
Campus
Manager, FP
Director,
End-User
Computing
Director,
Networking
& Telecom
Campus
Manager, MC
Site
Coordinator,
WW
Enterprise
Admin and
CSC
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Desktop Computers
Printers
Network Connectivity
Telephones
Servers
Software Applications
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11,110 Network Connections (6,580 in use)
3,430 Telephones (3,671 Telephone Ports)
6,773 Desktop Computers
1,353 Printers
236 Servers
2 High Performance UNIX Servers (Banner)
78 Major Enterprise Software Applications
Thousands of Installed Software Applications
Bandwidth in Mbps
100
50
0
Late
1990's
Mar
2004
Nov
2004
Nov
2005
Oct
2006
Feb
2007
Aug
2008
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Four Generations of Students
Silent Generation
 Baby Boomers
 Gen Xer’s
 Millenials
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http://www.youtube.com/watch?v=dGCJ46vyR9o
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my.stlcc.edu Windows Live Student E-Mail
New Public Website – www.stlcc.edu
New my.stlcc.edu Authenticated Intranet Site
Dark Fiber Replacement – and the ITV impact
GEMS Project – Identity Lifecycle Management
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Student e-mail for all current credit students
and current employees – over 38,000 accounts!
Professional @my.stlcc.edu address for life
Lots of other Windows Live services:
IM, Spaces, SkyDrive, Office Live Workspace
Information at
http://www.stlcc.edu/studentemail
Includes step-by-step getting started info
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Clicking the College
logo presents a dropdown menu of key
College web links
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College branding
appears in mail now,
will be extended by
Microsoft into other
products later
www.stlcc.edu
users.stlcc.edu
my.stlcc.edu
•Anonymous access
•Official College content
•Marketing focus
•Unified navigation and
appearance
•Workflow based publishing
and content approval
process using Serena
Collage WCMS
•Google mini search
•Anonymous access
•Faculty, staff, class, group
or organization, and
student content
•Navigation limited to list of
available “users” sites
•Unmanaged publishing still
available (although WCMS
and suggested templates, or
RSS feed from MOSS
MySite, will be available)
•Google mini search
•Authenticated access
•Self-service password reset
•Entry point into Banner,
Blackboard, and other
systems and content
requiring authentication
•Navigation is personalized
to the user, standardized
appearance
•Publishing workflow varies
depending on location
within the site
•MOSS 2007 search
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Current network is 19 years old
New network is:
Easy to expand
 More resilient
 Less dependent upon one location
 Actively monitored 24x7
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College is moving away from ITV
We will continue to provided limited ITV to
fulfill the requirements of existing agreements
Stand-alone rooms for this purpose
 Using a different, Internet-based, technology
CIDTAG – College Instructional Delivery
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Technology Advisory Group
Drafting an RFP for early April
 Selection of a Web-based desktop synchronous
delivery tool, with a demonstration and faculty
comment process
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Active Directory
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Banner
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Source for new credentials (students and employees)
Uses AD login and password reset
Blackboard
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Single source for login authentication
New accounts are created in real time
New Exchange mailboxes are created in real time
New MOSS MySites are created in real time
Self-service password reset
Interchanges course and grade information with Banner in real time
Uses AD login and password reset
Windows Live
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New accounts are created in real time
Uses AD login and password reset
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Critical Projects
Meritorious Projects
Continuing vs. New Initiatives
Security, Privacy and Compliance
Infrastructure Maintenance and Upgrade
Improve College Efficiency and Reduce Costs
Improve Student Learning
Improve Student Services
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GEMS Phase II
Identity Management and Integration
Strong Password Policy (External Audit)
Network Authentication
Emergency Notification
E911
OneCard Processing and Procedures
Business Continuity
PCI DSS, eDiscovery, FERPA (External Audit)
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Banner Hardware Replacement
Districtwide Data Backup and Recovery
Intranet and Document Center Upgrade
Using SharePoint MOSS 2007 Technology
Banner 8.0 Upgrade
DARS 3.7 Upgrade
Dark Fiber Network Replacement
Oracle 10g R
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Server Consolidation and Virtualization
Document Imaging (Banner Xtender)
ETL Tool (Extract, Transform & Load)
eProcurement
CurricUNET
Banner Student Loan Module
Student ID Photo Processing System
Banner Common Matching
Online Job Application
DAM System (Image Database & Catalog)
Server Consolidation and Virtualization
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Synchronous Interactive Instruction
Video on Demand
Digital Asset Management (DAM)
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Public Website Redesign Phase II
Banner Admissions Module
Banner Recruitment Module
Banner Student Loan Module
Continuing Education Web Marketplace
Integrated Student Network Identity
Blackboard Gradebook
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Craig Klimczak
Vice Chancellor of
Technology and Educational Support Services
cklimczak@stlcc.edu
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Presentation is available online at:
http://www.stlcc.edu/presentations/
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Critical core system infrastructure elements
Two-factor authentication for all privileged
system accounts
MySites (authenticated storage and website) for
faculty and staff with external access
Object-by-object backup and restore of Active
Directory
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Ensure security compliance
Simplify student access to key learning and
business systems (Banner, Blackboard, etc.)
Enhance data exchange between Banner and
Blackboard
Self-service password resets
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Enforcing password complexity and expiration
dates for key systems (Banner, AD, Hyperion,
Exchange, etc.)
Project components:
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Awareness campaign
Announce and implement go-live date
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Network authentication for all College network
segments (wired and wireless)
Eliminates anonymous network access
Increases network flexibility by eliminating
network barriers for authorized individuals
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New OneCard reporting and processing
changes to comply with new Federal
guidelines related to Title IV funds
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Rapid emergency notification system capable
of notifying students, faculty and staff of
hazardous conditions that could potentially
occur on College premises
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College in-house telephone systems are
required to have location information
associated with each telephone for regulatory
compliance
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Mandatory to comply with new Federal
eDiscovery rules and possible future State
legislation
E-mail archiving for all Exchange e-mail
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Replace and upgrade Banner System hardware
Provide technical architecture for warm-site
disaster recovery and business continuity
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Enhanced districtwide backup solution for core
Collegewide and campus servers
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Upgrade the software and hardware for the
College’s Intranet and Document Center
Replacement of server hardware
Upgrade to system based on MOSS 2007
Revision of the Document Center’s semantic
structure
Provide infrastructure for GEMS Phase II
MySites
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Upgrade Banner System to version 8
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Upgrade DARS software to the current release
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Upgrade the Data Warehouse system software,
Hyperion, to the latest release
Replace ageing hardware
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Upgrade the College’s Exchange e-mail system
to the current software release
Expand storage capacity to provide end-users
with a one gigabyte storage quota
Leverages new features of Exchange 2007
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Increase access to College courses
Grown enrollment by implementing a platform
to provide quality, synchronous instructional
interactions
Strategic College Initiative
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New media (video) on demand server that
would catalog and index the College’s licensed
electronic media content
Implements digital rights management to
ensure compliance with licensed media rights
and fair use
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Implements the Banner Online Admission
Application and Recruitment module
Allows students to enter their own admission
information into Banner
Allows students to identify themselves as
potential recruits to receive additional
information and communication from the
College
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Expand on the scope of the Phase I project to
include redesign of departmental and unit
websites
Implement a student portal and additional selfservice applications for students, faculty and
staff
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Allows financial aid staff to better track loans
made by lenders to students in the Banner
system
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Upgrade and replace the student ID photo
hardware and software
New system would enable the collection and
forwarding of ID information and photographs
to OneCard for processing
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SunGardHE is re-architecting and re-designing
the Student Lifecycle process and releasing a
new web-based system for enrollment
management with numerous enhanced
features and analytics
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Develop and implement a new online student
enrollment orientation system interfaced to
Banner
First time students will be required to complete
the entire online student enrollment orientation
before they will be allowed to register for
classes
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Upgrade the hardware and software system
used at public computing to pay for document
printing and copying
The current system is incompatible with the
College’s new OneCard, creating an extra
inconvenience for students
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Implement virtual server software to enable
server consolidation, rapid server provisioning,
and server recovery
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Implement the existing Banner functionality for
matching new students to existing students at
data entry
Will reduce the number of duplicate student
records that have to be manually resolved and
combined
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Implement a new hosted curriculum tracking
and documentation system
Established a districtwide standardized
curriculum development process
Decrease time required to move a curriculum
change through the process
Increase committee member satisfaction with
the process
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Implement a new data extract, transform and
load (ETL) tool to move data from Banner into
the College’s Data Mart
The current ETL process often runs late or fails
leaving the Data Mart unavailable until later in
the day
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Implement an image database to catalog and
index the College’s electronic photographs and
graphics
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Implement an online job application system for
the College to receive and process electronic job
applications
A hosted solution from a SubGard partner
PeopleAdmin has been identified as the
preferred solution
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Implement a new electronic procurement
system that would allow the College to
electronically bid and requisition goods and
services
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Implement the Banner Xtender module to
allow the College to scan and store electronic
images of documents in electronic student
records, personnel records and financial
records
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Implement a new Continuing Education
management system that would provide webbased marketing and scheduling of continuing
education offerings
The College’s CE Deans have requested that the
College select and implement the Augusoft
Lumens product for this purpose