my.stlcc.edu Live@edu
Implementation, Launch &
Future Integration
Richard Schumacher, Manager, Technology Initiatives
Mark Doering, Manager, Systems and Programming
St. Louis Community College www.stlcc.edu
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About STLCC
Largest community college system in Missouri
serving an area of about 700 square miles;
created by area voters in 1962
League for Innovation institution
Four campuses, three education centers
Transfer, career and developmental programs
Non-credit continuing education courses
Various workforce development initiatives
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Numbers
(FY07)
25,000 credit students each semester
40,000 non-credit each year
31,000 workforce development students
90 credit programs
57 workforce development programs
1,800 faculty (420 FT)
3,500 employees
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STLCC Infrastructure
SunGardHE Banner ERP system
Single forest, single domain Active Directory
All administrative, and most student/library workstations
are running Windows XP – 8,000+ desktops
All employees login through AD accounts
All employees have Exchange mailboxes (@stlcc.edu)
Growing use of Blackboard (Enterprise 7.3.216.12)
Goal is to eventually authenticate all students through
individual AD accounts
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Student E-mail Issues
Students
· Many do not have an e-mail account
· Many do not update their Banner (student ERP) information when
they change e-mail accounts
· Want .edu e-mail address
Faculty and Community Relations
· Want a standard, reliable student e-mail address
Administration
· STLCC OneCard ID requires an e-mail account
· College wants a way to build an ongoing
relationship with, and a means to contact, alumni
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Technology Considerations
Limited IT server support staffing
Limited capital for student e-mail / data storage
Banner is the trusted source for all student info
Already have Exchange infrastructure in place, sized only
for employee accounts (200MB/1GB)
Already have district-wide AD authentication in place, DCs
were sized for multiple years of student accounts
Already plan to use Microsoft ILM (MIIS) for student AD
account provisioning
Limited help desk support staffing
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Student E-mail Decisions
Accounts are for current, registered, credit students
Accounts are created when students register
Account ID created by Banner (3rd Party ID)
Windows Live account displayed in Banner
Self-Service (along with other e-mail addresses)
Accounts are marked as “Alumni” when student has not
registered for three (Fall or Spring) terms
Accounts will be optional (personal use) at first, becoming
the official e-mail address for Fall 2008
Students may forward e-mail
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Other E-mail Decisions
All Windows Live individual accounts will use the
@my.stlcc.edu domain name
Windows Live accounts will also be provisioned for all
faculty and employees
Employee accounts would be part of the disaster recovery
plan – used for communication in the event of the loss
of our primary data center and Exchange system
The official employee e-mail address will remain the
College hosted Exchange server one – @stlcc.edu
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Data Processing Plan
Banner process runs in batch after COB
Create 3rd Party ID in Banner
· This becomes the AD samAccountName
· This becomes the Windows Live account prefix
Create Windows Live address in Banner
Import Banner information into Microsoft ILM
ILM provisions AD account and imports changes
to metaverse
ILM provisions Windows Live account
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Initial Startup Preparations
Add PIDM (Banner unique record identifier) to existing
employee AD accounts
Verify AD PIDM entry and display name against Banner
student and employee records, make corrections
Load Banner 3rd Party ID with existing AD
samAccountName, matched up by PIDM
Have Banner generate 3rd Party IDs for all other person
records
Add MX record for @my.stlcc.edu
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Processing Implementation
Banner
Active Directory
Exchange
Extract Data
MA
CSV File
MA
Identity Lifecycle
Manager
MA
Metaverse
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Identity Management
CSV
•
•
•
•
•
•
•
Object=Person
Display Name
Name
Given Name
Initials
CN
samAccountName
Metaverse
•
•
•
•
•
•
•
• PIDM
• Birthdate
• Student ID
•
•
•
• Status Indicator
•
Object=Person
Display Name
Name
Given Name
Initials
CN
UID
Windows Live ID
PIDM
Birthdate
“A” number
TempPassword
Status Indicator
Active Directory
•
•
•
•
•
•
•
Object=User
Display Name
Name
Given Name
Initials
CN
samAccountName
• ExtAttribute PIDM
• ExtAttribute BD
• ExtAttribute AID
• ExtAttribute Status
Windows Live
• Object=PassportUser
•
•
•
•
•
•
SignInName
•
• Birthdate
•
TempPassword
• OfferID
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Project Status
Provisioning student AD and Windows Live accounts
since January 12, 2008 – the initial run processed
26,089 student accounts
Existing employee AD records were updated to allow
Windows Live provisioning
Daily batch updates of deltas
As of last week, over 47,200 Windows Live accounts have
been provisioned
Student overview and help information is at
http://www.stlcc.edu/studentemail
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Promotion and Marketing
Website with:
· Overview
· Getting Started
· FAQs
· Documentation
Signs and Posters
Flyers
Ads in printed schedule
Faculty communications
and training sessions
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Overview
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Getting Started
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Printable Getting Started
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FAQs
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Awareness and Promotion
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Challenges
Getting the word out to the students
Students finding @my.stlcc.edu address in Banner
Getting the word out to employees / faculty
“Overwhelming” vs. “not enough” content
Faculty training options
· Individual face-to-face
· Live (service week)
· Webinar / On-Demand
· Campus Training Coordinators for E-mail
Control on use of e-mail addresses
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Future Plans
The @my.stlcc.edu e-mail account will be the official
communications channel with students starting with the Fall
2008 semester
Sungard Banner UDC will provide student and employee
updates to ILM in near real-time
ILM will provision Active Directory and Windows Live accounts in
near real-time from the Banner UDC data stream
Banner / Blackboard will be LDAP enabled for AD authentication
ILM “2” provides self-service password reset capability
for AD and Windows Live accounts
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Account Lifecycle Management
Create
Provision user
(prospect/student/alumni/employee)
Provision credentials
Provision resources
Policy Management
Policy authoring
Policy enforcement
Approvals and notifications
Audit trails
Update
Retire User
Role changes
Deprovision identities
Password reset
Revoke credentials
Resource requests
Deprovision resources
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Self-Service Password Reset
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Future Integration
Luminus Data
Integration
Technology
SunGardHE
UDC Adapter
e-Learning
Bb Web
Service
Blackboard
Authentication
Banner
Authentication
Unified Digital
Campus (UDC)
Identity and
Provisioning
SunGardHE
ILM Adapter
Active Directory
Exchange
MA
ILM Web
Service
Identity Lifecycle
Manager “2”
MA
Metaverse
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Lessons Learned
Communications, communications, communications
With ILM, it was just as easy to simultaneously provision
AD and Windows Live accounts as it would be to just
do Windows Live
Determine one source point for account information
No hyphens (-) or apostrophes (‘) in Windows Live
user names / AD samAccountNames
Multiple support groups at Microsoft
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Questions?
Mark Doering (Banner / Blackboard)
mdoering@stlcc.edu 314-539-5078
Richard Schumacher (ILM / Live@edu)
rschumacher@stlcc.edu 314-539-5351
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