User Experience SIG
Anna Wichansky
Senior Director, Applications User Experience
Panel Agenda
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What is the Oracle Usability Advisory Board?
Consistency & Design Working Group
Web 2.0 Working Group
Integration & Performance Working Group
Additional topics from the audience
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Oracle Usability Advisory Board
• Founded in January, 2008
• Goal: to bring enterprise software usability to a whole
new level through industry, government, and
university collaboration
• Method: identify and address issues in current and
future products
• Meetings: Redwood Shores, Burlington, and Denver
• Themes: collaborative work, business intelligence,
mobile computing
• Three working groups, webinars, organized customer
feedback
Requirements for Board Members:
• Customer organization must be actively involved in
joint enterprise usability projects with Oracle
• User experience is critical to role w/i organization.
• Have signed CPCA (Customer Participation
Confidentiality Agreement)
• Organizational support to attend 3 meetings a year
(Redwood Shores, East Coast, Midwest)
• Participation in working groups- this is a working
board
Oracle Usability Advisory Board
Panel Format
• Each working group spokesperson will:
• Describe group membership
• Discuss group agenda & issues
• Moderate open discussion for audience on relevant topics
• Board members & Oracle advisors: please identify
yourselves for the audience when your working group
is up
• Wrap up including general questions and issues
Many thanks to our presenters:
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Carrie Medders, San Jose State University
Pat Dues, City of Las Vegas
Nick Popovic, Agilent Technologies
Jim Cassella, Colorcon Inc.
Sarah Gatenby, Santa Clara University
Steve Canter, Berlin Packaging
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Consistency & Design
Working Group
Oracle Usability Advisory Board
Consistency and Design Group
Group Members
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Carrie Medders, San José State University (presenter)
Pat Dues, City of Las Vegas (presenter)
Dennis Mesler, Boise, Inc.
Peggy Foley, City of Oakland
Rick Coyle, Colorcon
Kim Murphy, Emerson Electric Co.
Geetha Ramu, Franklin Templeton
Jim Barron, Hologic
Jim Riley, Pfizer
Ramona Sauter, Santa Clara University
Oracle Advisors:
– George Hackman, Jr.
– Madhuri Kolhatkar
Oracle Usability Advisory Board
Consistency and Design Group
Group Discussion Topics
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Consistency across applications
– Terminology
– Page design and style sheets
– Searches
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Design improvements
– Higher degree of configurability
– More consistent integration points
– Process flow vs. Database flow
Oracle Usability Advisory Board
Consistency and Design Group
Group Discussion Topics
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Reporting issues and collecting
feedback
– Site visits
– User experience sessions
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Design for smart phones/mobility
Oracle Usability Advisory Board
Consistency and Design Group
Open Discussion
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Browser wars
– What is being used and why?
– Would anything cause a change in usage?
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Smart phones
– Blackberry or iPhone?
– Something else?
– What is the future for your organization?
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Integration &
Performance Working
Group
Oracle Usability Advisory Board
Integration and Performance Panel
Who are we?
Oracle Usability Advisory Board
Integration and Performance Panel
Members:
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Steve Canter, Berlin Packaging
Jim Cassella, Colorcon Inc.
Nick Popovic, Agilent Technologies
Helane Stein, Pennsylvania REIT
Isaak Stein, Pennsylvania REIT
• Advisors:
– Anna Wichansky, Oracle
– Sherry Mead, Oracle
– Luke Kowalski, Oracle
– Jatin Thaker, Oracle
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17 June 2008
Oracle Usability Advisory Board
Integration and Performance Panel
Working Group Agenda
• Top Issues and Pain points in Integration and Performance
• Evaluation of Oracle improvements and new products
• Gaps and future directions
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17 June 2008
Oracle Usability Advisory Board
Integration and Performance Panel
Top Issues covered in board meetings
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Existing customer issues
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Integration within Oracle Apps (Demantra, OTM) and with non-Oracle apps (e.g.
Exchange)
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Smoother single sign-on (JD Edwards, Siebel)
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Federated search
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Integration toolkits (Oracle App Integration Architecture)
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Tools (Jdeveloper) and BI data visualization widgets
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Performance benchmarks for Oracle Apps
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Portals (e.g. WebCenter, BEA) and non Oracle Portals (SharePoint)
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Performance Management with SAAS Apps model
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Security settings migration from Apps Unlimited (JDE, PSFT) to Fusion
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17 June 2008
Oracle Usability Advisory Board
Integration and Performance Panel
Open Discussion
o What are key Integration and Performance issues in your
company with Oracle products?
o Is the Google box a sufficient user interface for enterprise
search?
o What can be done to come close to couple second
performance across the board?
o What changes would you foresee needed to address issues
at your company?
o What kind of business benefits do you see in this space?
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17 June 2008
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Web 2.0 Working Group
Oracle Usability Advisory Board
Web 2.0 Panel
Who are we?
Oracle Usability Advisory Board
Web 2.0 Panel
 Members:
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Sarah Gatenby, Santa Clara University
Wayne Officer, Boeing
John Bloom, State Farm Insurance
David Rudzinsky, Hologic
Mick McGee, EchoUser
Douglas Van Duyne, Naviscent LLC
Jeremy Ashley, Oracle Advisor
Oracle Usability Advisory Board
Web 2.0 Panel
Working Group Agenda
 Definition of Web 2.0 in a business context
 Potential uses of Web 2.0 technology
 Evaluation of effective uses of Web 2.0 technology
 Keys to effective implementation of Web 2.0 technology
Oracle Usability Advisory Board
Web 2.0 Panel
Open Discussion
o How do you see Web 2.0 technology being used in
your company?
o What do you think is necessary to successfully
implement these technologies at your company?
o What value do you foresee with the use of this
technology?
o How will this technology affect the future of business
and its workforce?
For More Information
http://usableapps.oracle.com
The preceding is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
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The development, release, and timing of any
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