Division of Arts and Sciences - Psychology
PSY 319 Industrial/Organizational Psychology
Spring 2015
Instructor Contact Information
Instructor: Dr. Kathleen Lang, DPA
Office: Adjunct Office, Building 9, Faculty Offices East
Office hours: 1 hour prior to class, by appointment
Phone: 760-554-4001
Email: klang@mail.sdsu.edu
Website: N/A
Student-Instructor Meeting Options: In person, by appointment only, 1 hour prior to class
(Tuesdays between 6:25 and 7:25 pm); telephone, M-F 8:00-5:00 or evenings/weekend by
appointment.
Section and Enrollment Information
Class meeting: Tuesday, 7:25pm-10:05pm on the following dates: August 26, September 2, 23, and
30, October 21 and 28, November 4 and 18, and December 9 and 16
Class location: Classroom A-3
Schedule number: 60161
Course prerequisites: Psychology 101: Introduction to Psychology
Course Description
Broad-based survey of various content areas of industrial (e.g. selection, appraisal) and
organizational (e.g. motivation, leadership) psychology. Underlying psychological principles that
influence human behavior in the workplace. Not open to students with credit in Psychology 320 or
321.
Student Learning Outcomes
After completing this course, students should be able to:
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1.
Define industrial/organizational psychology and discuss its various areas of interest.
2.
Generally describe the history and development of I/O psychology.
3.
Explain why social scientific research methods are important, and describe the four
goals of this method in I/O Psychology.
4.
Define job analysis, the personnel products it yields, and its importance in
organizations.
5.
Understand the processes involved in human resources planning.
6.
List the various methods of employee screening, including the use of various types of
employee tests and their effectiveness.
7.
Describe the various areas of employee training.
8.
Compare social learning theory and cognitive theories of learning.
9.
Discuss the basic need theories of motivation, and their respective
strengths/weaknesses.
10.
Understand the numerous positive outcomes of employee engagement, for the worker,
the organization, and society as a whole.
11.
Define job satisfaction, including the different approaches to its definition.
12.
Identify worker stress and discuss the various sources of worker stress.
13.
Describe the communication process and define its various components.
14.
Define work groups and teams, discuss the development of roles and norms, and define
organizational socialization.
15.
Assess conflict as it occurs in work groups and organizations, the various levels of
conflict in work settings, and sources of conflict.
16.
Discuss the various behavioral theories of leadership, and their respective strengths
and weaknesses.
17.
Categorize influence, power, and politics, and differentiate their form and uses in work
organizations.
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18.
Discuss power and its relationship to leadership.
19.
Differentiate functional and divisional organizational structures, and their respective
strengths and weaknesses.
20.
Define organizational culture and its influence on work outcomes.
Course Materials
Required Readings and Materials
Riggio, R.E. (2013). Introduction to Industrial/Organizational Psychology (6th edition) Upper Saddle River,
NJ: Prentice Hall
Assessment and Grading
Your grade in the class will be determined by your performance on a pre-test, three examinations,
attendance, and participation. The pre-test will be graded, not on what you know, but on
completion of the pre-test. The exams will be graded on what you know and draw on material
from both the text and classroom discussion. The exams will consist of objective style questions
(multiple choice, true/false). Each exam is weighted equally (20%). The exams are noncumulative, meaning that Exam #2 will only cover the material since the previous exam (Exam
#1), and Exam #3 will only cover the material since the previous exam (Exam #2). Attendance will
be graded on on-campus presence. Participation will be graded on on-campus group presentation
and online Discussion Board response.
Assignments and Exams
Exams
Percentage of Final Grade
Pre-Test
10%
Three (3) Objective style question (multiple choice, true/false) exams
20% each
Attendance
10%
Participation
20%
Total
100%
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Final Grades

94 – 100% = A, 90 – 93% = A-

87 – 89% = B+, 84 – 86% = B, 80 – 83% = B-

77 – 79% = C+, 74 – 76% = C, 70 – 73% = C-

67 – 69% = D+, 64 – 66% = D, 60 – 63% = D-

59% or below = F
Course Activities and Schedule
Week #
and
Date
Topic of Discussion
Week 1
Jan 21
Introduction, Syllabus
Review, etc.
Week 2
Jan 28
Readings: completed prior to class
Introduction to
Industrial/Organizational
Psychology
Riggio, R.E. (2013 – 6th Edition)
Assignments
and
Activities
N/A
Pre-Test
Introduction, History,
and Research Methods
Chapter 1
Reading
Assigned Presentations
Week 3
Feb 4
Job Analysis
Chapter 3
Reading
BB: Discussion Board
Week 4
Feb 11
Employee Selection
Chapter 4
Reading
BB: Discussion Board
Week 5
Feb 18
Employee Screening
Chapter 5
Reading
Assigned Presentations
Week 6
Feb 25
EXAM #1
CHAP 1-5
Campus Attendance
EXAM #1
Week 7
Mar 4
Evaluating Employee
Performance, and
Employee Training and
Development
Chapter 6
Chapter 7
Reading
BB: Discussion Board
Week 8
Mar 11
Motivation
Chapter 8
Reading
BB: Discussion Board
Week 9
Mar 18
Positive Employee
Attitudes
Chapter 9
Reading
Assigned Presentations
Week 10
Mar 25
Negative Employee
Attitudes
Chapter 10
Reading
Assigned Presentations
April 1
No Class
Chapter 2
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Week #
and
Date
Topic of Discussion
Readings: completed prior to class
Introduction to
Industrial/Organizational
Psychology
Riggio, R.E. (2013 – 6th Edition)
Assignments
and
Activities
Week 11
April 8
EXAM #2
CHAP 6-10
EXAM #2
Week 12
April 15
Communication in the
Work Place, and
Group Processes in Work
Organizations
Chapter 11
Chapter 12
Reading
Assigned Presentations
Week 13
April 22
Leadership
Chapter 13
Reading
BB: Discussion Board
Week 14
April 29
Influence, Power, and
Politics Organizational
Chapter 14
Reading
BB: Discussion Board
Week 15
May 6
Structure, Culture, and
Development
Chapter 15
Reading
Assigned Presentations
Week 16
May 13
EXAM #3
CHAP 11-15
EXAM #3
Course Policies
Make-Up Exams: If you cannot take the exam when scheduled, please arrange for a makeup exam before the regularly scheduled exam. Only in rare cases (e.g., unexpected illness or
emergency) will you be allowed to do a make-up exam after the scheduled exam date.
Extra Credit: Your grade is determined by your performance on a pre-test, three
examinations, attendance, and participation. Extra credit assignments are not an option
and cannot be used as a substitute for poor performance on the pre-test, three
examinations, attendance, or participation.
Class Attendance: A percentage of the material on the exams will come from the class
sessions and cannot be obtained from the textbook or online. The incentive to come to class
is better test performance.
Student Appeals: If for any reason a student feels that he/she has need for an exception to
the program or any other programmatic issue that need to be addressed, they must adhere
to the following procedures:
1. Talk to their professor of record
2. If the issue is not resolved, talk with the division chair
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3. The student also has the right to the SDSU Student appeal process delineated at the
following website: http://www.sa.sdsu.edu/srr/index.html
Academic Dishonesty: Students may be suspended, placed on probation, or given a lesser
sanction for one or more of the following causes, which must be campus related:
1. Cheating or plagiarism in connection with an academic program at a campus
2. Forgery, alteration, or misuse of campus documents, records, or identification
Students with Disabilities
If you are a student with a disability and believe you will need accommodations for this class, it is
your responsibility to contact Student Disability Services at (619) 594-6473. To avoid any delay in
the receipt of your accommodations, you should contact Student Disability Services as soon as
possible. Please note that accommodations are not retroactive, and that I cannot provide
accommodations based upon disability until I have received an accommodation letter from
Student Disability Services. Your cooperation is appreciated.
Student Affairs contact number for the Imperial Valley campus is (760) 768-5502.
Students who need accommodation of their disabilities should contact me privately, to discuss
specific accommodations for which they have received authorization. If you need accommodation
due to a disability, but have not registered with Student Disability Services at 619-594-6473
(Calpulli Center, Suite 3101), please do so before making an appointment to see me.
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