OC Mediation Conference, 2012 “Ethical Considerations for Use of Social Media by Neutrals” By Fred Ashley, Lloyd Felver, and Laura Scott SOCIAL MEDIA SITES FOR MEDIATORS AND OTHER PROFESSIONALS: LinkedIn www.linkedin.com Profiles and Professional groups Meetup.Com www.meetup.com Face-to-face meetings for groups Plaxo www.plaxo.com Tagline: “Your address book for life” Facebook www.facebook.com Twitter www.twitter.com US Supreme Court California Courts @USSupremeCourt @CalCourts www.avvo.com Profiles, ratings and reviews of lawyers SEO strategies for Avvo? http://wholinkstome.com/url/avvo.com http://www.siteglimpse.com/avvo.com DocuSign www.docusign.com Electronic document signatures EchoSign www.echosign.com Electronic document signatures LexisNexis www.lexisnexis.com Now has a “Social Media Visibility” service YouTube www.youtube.com “Broadcast Yourself” Avvo.com 1 OC Mediation Conference, 2012 “Ethical Considerations for Use of Social Media by Neutrals” By Fred Ashley, Lloyd Felver, and Laura Scott SOCIAL MEDIA SITES – Implications for Mediators Badoo Bebo CaféMom Deviant Art Fiverr Foursquare Friendster Google Plus Habbo Hi5 Klout Live Journal MyLife MySpace myYearbook Netlog Ning Orkut PerfSpot Storenvy Tagged Yelp Zorpia www.badoo.com Friends, chat, flirt (2006) www.bebo.com Network, gaming and video sharing (2005) Bebo history: http://bigbusinessideas.org/www-bebo-com/ www.cafemom.com Moms and mothers-to-be www.deviantart.com Artistic Twitter (@deviantART) www.fiverr.com Buy and sell products or services for $5 htps://foursquare.com Use mobile phones to locate friends and discounts Twitter (@foursquare) www.facebook.com/foursquare www.friendster.com Focus on social gaming, not social network accounts https://plus.google.com/up/start/ Social Networking www.habbo.com Social gaming and online community for teenages www.sulake.com/habbo Habbo Hotel with virtual characters (called Habbos) www.hi5.com Social gaming website (2003), 50 million plus players www.klout.com Social influence analytics Twitter (@klout) www.livejournal.com Platform for sharing common passions and interests Twitter (@LiveJournal) through Blogs, journals or diary. www.mylife.com Search for people www.myspace.com Social networking and entertainment (2003) Sold in June 2011 to Specific Media and Justin TImberlake www.myyearbook.com Games, flirt and free video chat http://en.netlog.com/ Social network and gaming – aimed at European youth Based in Belgium, is in 40 languages and has 94 million users. www.ning.com Platform for creating social websites. www.orkut.com Social networking and discussion, operated by Google. www.perfspot.com Web portal for sharing videos and music, profiles, applications, groups, Internet store, and free online document storage. www.storenvy.com Social shopping, online storefront, app for Facebook sales www.tagged.com Social networking (2004) Cautions: See http://en.wikipedia.org/wiki/Tagged www.yelp.com Reviews and recommendations for restaurants www.zorpia.com Share photos, post journals, and networking (2003) 2 OC Mediation Conference, 2012 “Ethical Considerations for Use of Social Media by Neutrals” By Fred Ashley, Lloyd Felver, and Laura Scott ABA Commission on Ethics 20/20 http://www.americanbar.org/groups/professional_responsibility/aba_commission_on_ethics_20_20/priorities_ policy.html Issues Papers http://www.americanbar.org/content/dam/aba/migrated/2011_build/ethics_2020/clientconfidentiality _issuespaper.authcheckdam.pdf Software as a Service (SaaS) for Lawyers http://www.americanbar.org/groups/departments_offices/legal_technology_resources/resources/chart s_fyis/saas.html Metadata = embedded data – creator, dates, changes http://www.americanbar.org/groups/departments_offices/legal_technology_resources/resources/chart s_fyis/metadatachart.html Sender’s duty? Recipient can review or “mine” the metadata Duty to notify? ABA Opinion 05-437, citing Rule 4.4(b) If lawyer knows or reasonably should know that transmission was inadvertent, must notify the sender; however the receiving lawyer is NOT required to refrain from examining the materials or to abide by the instructions of the sending lawyer. The State Bar of California, Rules of Professional Conduct http://rules.calbar.ca.gov/Rules/RulesofProfessionalConduct.aspx The State Bar of California, Proposed Rules of Professional Conduct http://ethics.calbar.ca.gov/Committees/RulesCommission/ProposedRulesofProfessionalConduct.aspx 2010 July 20, 2011 State Bar Board received final recommendations on 67 proposed new/amended rules. Proposed Rules of Professional Conduct (initial group) submitted to Supreme Court for approval. See proposed 7.1 through 7.5, re communications and advertising. See http://ethics.calbar.ca.gov/LinkClick.aspx?fileticket=sOY6VmyQx7s%3d&tabid=2669 which is the 366 page “condensed” version of the petition submittal. Jury Instructions: Judicial Council of California, Civil Jury Instruction 100 http://www.courts.ca.gov/partners/documents/caci_2012_edtion.pdf San Francisco Jury Questionaire Instruction: “You are also ordered not to read, listen to, or watch any news, Internet, or other media accounts of this case, past or present. You may not do research about any issues involved in the case. You may not blog, Tweet, or use the Internet to obtain or share information. (CCP §1209(a)(10))” 3 OC Mediation Conference, 2012 “Ethical Considerations for Use of Social Media by Neutrals” By Fred Ashley, Lloyd Felver, and Laura Scott ARTICLES: Social Media Sleuthing http://www.propertycasualty360.com/2012/01/27/social-media-sleuthing?t=investigative BLOGS: CrunchBase Mashable ADR Blogs http://www.crunchbase.com/ www.mashable.com http://adrblogs.com/ Free database of technology companies Social Media news blog – updates on latest technology Diane Levin’s “Mediation Channel” – World Directory of ADR Blogs ABA Publications: Social Media for Lawyers: The Next Frontier Authors: Carolyn Elefant, Nicole Black Published June 16, 2010 http://apps.americanbar.org/abastore/index.cfm?section=main&fm=Product.AddToCart&pid=5110710 Cloud Computing for Lawyers Author: Nicole Black Publication date: January 2012 https://apps.americanbar.org/abastore/index.cfm?fm=Product.AddToCart&pid=5110724 SOCIAL MEDIA TERMINOLOGY: Free on-line Dictionary of Computing http://foldoc.org/ UC Berkeley, Teaching Library Internet Workshops, “Glossary of Internet & Web Jargon” http://www.lib.berkeley.edu/TeachingLib/Guides/Internet/Glossary.html ABA, Technology Terms Defined (links) http://www.americanbar.org/groups/departments_offices/legal_technology_resources/resources/chart s_fyis/computerglossary.html “Cloud Computing” = Controlled by a third party Online data storage, internet based email, software for law practice management, including conflicts checking, document management and storage, trust account management, timekeeping and billing. “Legal Office Technology” = Controlled by lawyers or their employees Electronic storage or transmittal of confidential information using laptops, cell phones (smart phones), flash drives, or photocopiers that scan and retain information. 4