Blackboard Breeding – Case Study on Strategic Development – Multiple Websites Paul Worthington Mark Graber Curtin University School of Information Systems 1 Agenda • • • • • • • • • • Presenter Background Introduction Course Overview Perceived Benefits Potential Issues Course Pedagogy Administration Strategies Lessons Learned Future Directions Questions 2 Presenter Background Paul Worthington • • • • • • • Lecturer Unit Controller PHD Candidate WEBCT / Blackboard Administrator Computer Security Auditing Web Designer / Master 3 Presenter Background Mark Graber • • • • • • Lecturer Unit Controller Web Designer / Master Mathematics Educator WEBCT / Blackboard Administrator Commencing Phd Candidacy 4 Introduction • Some things are just too important to ignore • Anticipating lecturer needs as an online instructor and the student’s needs as an electronic learner will provide for a • • • • more efficient educational experience. Integrate high levels of interactivity Students work collaboratively, cooperatively on assignments. Online should not mean correspondence. Have a complete course curriculum and orientation that will insure students get off to a good start. Central management of the network – A technical support resource team is available for troubleshooting. An ideal support system includes help lines for students provided by the host institution, standardised software, and skilled systems operators supporting electronic learning. No use having help desks that “don’t” or only available 9-5pm (Blackboard open 24/7/365) It doesn’t hurt for you to be technologically efficient also! 5 Course Overview • • • • • • Information Systems 100 Core Unit Undergraduate Bachelor of Business Degree Curtin Business School located in the Information Systems School Enrolment 4000 students per annum Multiple Unit locations; Bentley, Canning College, Curtin International College, AIUS,Metropolitan College (Kuala Lumpur), Miri (Sarawak), Medan (Sumatra), African Virtual University (Ethiopia, Tanzania, Rwanda, Kenya), Binus NuSantara –(Jakarta), Columbo (Sri Lanka) Marketing Institute Of 6 Singapore Overview IS 100 • • • • • 1. Introduce information systems and its relevance to commerce 2. Introduce the concept and phases of a systems development life cycle 3. Provide an environment for students to attain a basic level of skill in office application software 4. Introduce the IS professions 5. Introduce the IS courses 7 E-Learning - Definition • • • • E-Learning technologies can provide: Exposure to international experts and researchers –which can be incorporated into the curriculum. Also opens up opportunities for global research collaboration Eliminate the time an expense required to travel 8 Strategy Development: Perceived Benefits Reflective thinking Integration learning environments Anytime, anyplace Active participation Giving competitive edge Transferable skills New forms of learning IMS compliant and joined up Building Sage on the stage to virtual online guide on the side communities Enhancing the Access to a wealth learning experience of resources 9 Strategy Development: Potential Issues Transmission mode Standardised environments Isolation Restricted access Peripheral participation Everyone’s doing it Confusion of roles Information overload and portal wars Basic ICT skills Same forms of learning Management of the learning process Student back-lash 10 Strategy Development: Cognitive Maps and Strategic Option Development Analysis (SODA) *Session Exercise Time Permitting Goals Issues Goals Issues Goals Issues Options Options Options Professor Colin Eden, University of Strathclyde Eg Secured System Eg Security Data Eg: Authenticated Users Options 11 Strategic Development: Getting The Right Balance Active, Transmission, Collaborative Pedagogy Individual or aggregate Synchronous or asynchronous Push or pull Tools Reference & course materials, questions, examples, interactive Resources 12 Pedagogy • • Chickering and Gamson SEVEN PRINCIPLES FOR GOOD PRACTICE IN EDUCATION (1987) • • • • • • • Encourage contact between students and faculty, Develop reciprocity and cooperation among students, Encourage active learning, Gives prompt feedback, Emphasize time on task, Communicate high expectations, and Respect diverse talents and ways of learning. 13 Possible Blackboard Administration Strategies Scenario: Multiple classes – requiring same material , different time schedules, different tutors and different locations. There are three basic options available 1. Ten separate course websites created, and upload all of the course materials to each one. 2. One course Web site created, upload all of the course materials to that course, and have sections copied from that course Web site. 3. One main course web site – where all the course materials common to all courses can be uploaded. The other course web sites would be location specific course web sites. Section specific would be stored in those course web sites as well as providing a space for section-specific user interactivity. The students would be enrolled in both the main course and the appropriate section-specific course Web site. 14 IS100 Blackboard Administration Solution • Blackboard for Tutors • • • • Communication tool Collection of Resources Student support tool Blackboard for Locations • • • • • Assessment / Grading Instruction Demonstration Communication Support Time Management 15 Before Blackboard Strategy Tutors Students Lecturer 16 After Tutors Students 17 Blackboard Features • • • • • • • • E-mail forums On-line chat Course Calendar Group Collaboration On-line test/quiz/survey/ feedback Student webpages Student progress tracking, And Much more ! Pros Cons 18 Blackboard Technical Considerations • • • • Platform – Stability , Data Management Version / Portals – Web Access Security – Access Levels / Roles / Access to Function Areas – Content , Tools, Options, User Management, Assessment Instructor, Teaching Assistant, Grader, System Administrator 19 Future Directions : Where we want to be heading? 20 Student Management Tips • • • • • • Plan for problems: Murphy’s Law runs rampant in cyberspace and students are notorious enforcers of Murphy’s Law. Develop a peer support system to facilitate student selfhelp. Help your students to understand that the online skills they are learning in your course are transferable to other situations such as work and home. Limit and manage student email by establishing ground rules. Make it clear, for example, if you wish that you won’t answer email on weekends. Direct your students to other self-help resources relating to basic computer competencies eg video tape tutorials, websites – tutorgig.com Create an email / ICQ emergency system: designate a special phrase to be used in email headers when the situation is urgent. 21 Lessons We Have Learnt 1. No vision. 2. Equating technology with strategy. 3. Putting Learning at the centre of a strategy. 4. Looking at development and delivery rather than the bigger business picture. 5. Focus on creating a traditional training offer online. 6. Failure to reach consensus. 7. Misreading executive support. 8. Thinking this is part-time or short-term work. 9. Ignoring weakness and threats. 10. Failure to manage change. 22 Future Administration Model IS100 Main Location C Location A Location B Location E Location D Tutors 23 How to Link Sites BB4,BB5 Creating links between course Web sites in Blackboard CourseInfo 4 In Blackboard CourseInfo 4, the format for the URL of a course will be: http://server.yourinstitution.edu/courses/courseid Click <A HREF="http://courses.yourinstitution.com/courses/Spanish101sec 1"> HERE </A> to go to section 1 of Spanish 101. Click <A HREF="http://courses.yourinstitution.com/courses/Spanish101sec 2"> HERE </A> to go to section 2 of Spanish 101. Click <A HREF="http://courses.yourinstitution.com/courses/Spanish101sec 3"> HERE </A> to go to section 3 of Spanish 101. Assume User Authenticated to Main Course and AppropriateSection www.su.edu/staff/alycan/facTR/Level2Docs/BBD%20training/ BBD%20tips/Webpages/MultSections.htm 24 Future Challenges • Is the Internet changing teaching and learning practice? • What is good e-learning practice? • What is e-learning ? • What is an online knowledge base? • What is a community of practice? • How do schools plan for e-learning? • What are the assessment and evaluation issues? 25 Harder Challengers … • • • • • • • Will you start with the use of technology or with vision? Can you admit you do not know all the answers? Can you trust learners to know what they need to know? Do you have the energy and commitment to take this on? What kind of support can you find in your community? What are the evaluation and assessment issues? When should this process be started? 26 Questions 27