Society for Human Resource Management
Annual Business Meeting
November 19, 2005
HR: Leading People, Leading Organizations
© 2004 SHRM
Agenda
•
•
•
•
•
•
•
Year-end Forecast
Recap of Vision and Strategic Objectives
Plan Update: STP
Plan Update: ATP
SHRM as an Employer
Valuing our Volunteers
Q&A
HR: Leading People, Leading Organizations
© 2004 SHRM
SHRM Executive Team
• Gail Aldrich, SPHR, Chief Membership Officer
• Bob Carr, SPHR, Chief Professional Development Officer
• Deb Cohen, Ph.D., SPHR, Chief Knowledge Officer
• Kathy Compton, Chief External Affairs Officer
• Jerry Hay, CPA, CAE, Chief Financial Officer
• Steve Miranda, SPHR, GPHR, Chief Human Resources
and Strategic Planning Officer
• Gary Rubin, Chief Publishing Officer
HR: Leading People, Leading Organizations
© 2004 SHRM
Total SHRM Membership
1998 - 2006
219,900
Students
206,200 207,700
Professional
11,600
11,048
9,524
9,499
11,300
11,600
9,334
208,600
9,846
8,722
194,600 196,100
8,457
HR: Leading People, Leading Organizations
Pl
an
20
06
as
t
Fo
re
c
20
05
Pl
an
20
05
20
04
170,660
20
03
164,539
20
02
158,867
20
01
145,060
20
00
122,848
19
99
19
98
104,878
183,593
© 2004 SHRM
Professional Member Retention
1998 - 2006
86.0%
83.0%
82.0%
82.0% 82.0%
HR: Leading People, Leading Organizations
la n
20
06
P
or
ec
as
t
20
05
F
20
05
P
la n
78.7%
20
03
20
02
20
01
20
00
19
99
19
98
78.0%
20
04
79.0%
81.25%
82.25%
© 2004 SHRM
Member Satisfaction Index
100
78.6
79.31
75
50
25
0
Member Satisfaction
Mar-05
Sep-05
*Percentage
HR: Leading People, Leading Organizations
© 2004 SHRM
SHRM Professional Membership
Distribution Chapter vs. At-Large
125,539
140,000
116,439
120,000
96,946
100,248
106,977
88,200
100,000
68,700
80,000
54,771
60,000
40,000
48,571
52,039
54,531
61,463
62,950
63,047
66,082
65,571
20,000
D
YT
9/
30
20
04
20
03
20
02
20
01
At-Large
20
00
19
98
19
99
Chapters
0
HR: Leading People, Leading Organizations
© 2004 SHRM
SHRM Professional Membership
Distribution Chapter vs. At-Large
70%
60%
53%
57%
62%
61%
62%
63%
64%
38%
39%
38%
37%
36%
66%
50%
40%
47%
43%
30%
34%
20%
Chapters
10%
At-Large
0Y
TD
9/3
20
04
20
03
20
02
20
01
20
00
19
99
19
98
0%
HR: Leading People, Leading Organizations
© 2004 SHRM
2005 Plan vs. 2005 Year-end Forecast
Financial Results from SHRM Operations
2005 Y/E
Forecast
2005
Plan
Favorable
(Unfav)
Variance $
Favorable
(Unfav)
Variance %
Revenue
$87,879,200
$87,250,800
$ 628,400
0.7%
Expenses
81,667,400
87,702,300
5,254,900
6.0%
6,211,800
(451,500)
5,883,300
1,303.1%
3,530,600
1,830,000
1,700,600
92.9%
$9,742,400
$1,378,500
$7,583,900
550.2%
Inc (Dec)
NA from
Ops
Inv Income
Increase to
Net Assets
HR: Leading People, Leading Organizations
© 2004 SHRM
2006 Plan vs. 2005 Year-end Forecast
Financial Results from SHRM Operations
Favorable
(Unfav)
Variance $
Favorable
(Unfav)
Variance %
2006
Plan
2005 Y/E
Forecast
Revenue
$95,385,000
$87,879,200
$7,505,800
Expenses
94,003,100
81,667,400
(11,555,700)
(14.0)%
Inc NA
from Ops
1,382,400
6,211,800
(4,049,400)
(74.5)%
Inv Income
2,834,300
3,530,600
(696,300)
(19.7)%
$4,216,700
$9,742,400
$(4,049,400)
(53.0)%
Increase
to Net
Assets
HR: Leading People, Leading Organizations
8.5%
© 2004 SHRM
SHRM Total Net Assets
1998 - 2005
$112.4
$102.7
$104.0
20
04
Pl
an
$120.0
$100.0
$86.2
$80.0
$55.5
$60.0
$61.7
$66.6
$41.1
$40.0
$30.8
$20.0
as
t
Fo
re
c
20
05
20
05
20
03
20
02
20
01
20
00
19
99
19
98
$0.0
HR: Leading People, Leading Organizations
© 2004 SHRM
Net Assets as a Percent of Revenue
1998 - 2006
116.8% 116.8%
99.8%
123.0%
118.8%
103.8%
88.6%
HR: Leading People, Leading Organizations
Pl
an
20
06
20
05
Fo
re
c
as
t
Pl
an
20
05
20
04
20
03
20
02
20
01
20
00
19
99
19
98
64.1%
70.9%
75.9%
© 2004 SHRM
PHR, SPHR and GPHR Examinees
1998 - 2005
PHR
11,320
15,002
SPHR
19,062
GPHR
21,220
22,344
Total
19,269
16,482
20,350
230
350
3,990
5,989
7,076
7,984
8,368
7,311
6,272
7,600
7,330
9,013
11,986
13,236
13,976
11,958
9,980
12,400
199
8
199
9
200
0
200
1
200
2
200
3
HR: Leading People, Leading Organizations
200
4
5
200
n
Pla
© 2004 SHRM
HRCI Total Certified Professionals
1999 - 2005
75,682
9/
30
/0
5
YT
D
77,466
20
04
20
03
65,000
20
02
20
01
47,000
20
00
19
99
40,000
56,000
71,000
HR: Leading People, Leading Organizations
© 2004 SHRM
HRCI Pass Rate Results
1998 - 2005
PHR
SPHR
GPHR
1998
1999
2000
2001
2002
2003
2004
9/30/05
YTD
71%
62%
68%
62%
66%
53%
67%
57%
63%
54%
65%
57%
67%
60%
67%
66%
58%
65%
HR: Leading People, Leading Organizations
© 2004 SHRM
Five Critical Strategic Objectives
Serve the Professional (STP)
• SHRM must provide comprehensive
information and tools to HR professionals to
enable them to make informed decisions.
• SHRM must help HR professionals develop
their knowledge, skills and careers.
• SHRM is the recognized community for
exchanging ideas, developing professional
relationships, and increasing HR
knowledge.
HR: Leading People, Leading Organizations
© 2004 SHRM
Five Critical Strategic Objectives
Advance the Profession (ATP)
• SHRM must set the agenda for the HR
profession.
• SHRM must ensure HR is recognized for its
contribution to business success.
HR: Leading People, Leading Organizations
© 2004 SHRM
Serve the Professional (STP):
Examples of STP
Activities in 2005
HR: Leading People, Leading Organizations
© 2004 SHRM
STP 2005
Hurricane Response Efforts
•
•
•
•
•
•
•
•
•
•
•
Enlistment of volunteers for American Red Cross
EAPA partnership
45 day reprieve on I-9 requirements
SHRM Online www.shrm.org/issues/hurricane
Toll free help line, 866-SHRM-AID
Extended memberships for those in impacted areas
Granted funds to chapters/state councils offering
assistance in relief efforts
Hurricane Response Employment Center
Web hosting
Temporary panel: Disaster Response
Direct and matching employee donations to American Red
Cross and Habitat for Humanity
HR: Leading People, Leading Organizations
© 2004 SHRM
STP 2005
• White Papers: Continued to build depth of
information resources.
• Interactive Spreadsheet database created:
Template tools to calculate and compile HR
metrics.
• Salary Survey Directory created: Provide
links to salary survey resources for more
than 20 industries and professions.
• Research Quarterlies and survey reports
HR: Leading People, Leading Organizations
© 2004 SHRM
STP 2005
Express Requests
• Members may send emails with a one-word
subject and automatically
receive a package of
information via e-mail.
• More than 150 new
Express Request
packages to date.
Percentage of Info Center
member requests
Month
Express
Requests
Jan
19.4%
Feb
27.8%
Mar
46.2%
Apr
29.0%
May
38.9%
Jun
41.0%
Jul
44.0%
Aug
52.0%
Sep
54.0%
HR: Leading People, Leading Organizations
© 2004 SHRM
STP 2005
SHRM Online®
• Re-launched with a new look, improved
navigation.
• Launched HR Outsourcing and Workplace
Diversity Focus Areas in April.
• Held and archived 49 free Web casts
And the
Pop-Ups:
HR: Leading People, Leading Organizations
© 2004 SHRM
STP 2005
HR Magazine
• Cover stories on strategic issues such as :
–HR executives as change agents,
–Disciplining top executives
–HR’s role in mergers and
acquisitions.
–Educating corporate boards
–Why Wall Street overlooks the
importance of HR
HR: Leading People, Leading Organizations
© 2004 SHRM
STP 2005
HR Magazine
• Special 13th issue commemorating the
50th anniversary of HR Magazine.
• Finalist for Jessie H. Neal Award—the
Pulitzer Prize for business publishers.
HR: Leading People, Leading Organizations
© 2004 SHRM
STP 2005
• SHRM e-Learning: 100 new courses to
be added by the end of the year.
• SHRM Academy: 18 courses currently,
with launch of “Conflict Resolution Skills
for HR Professionals” in December.
HR: Leading People, Leading Organizations
© 2004 SHRM
STP 2005
• “The Advanced Program in Human
Resource Management: Creating
Organizational Value through Exceptional
HR Management” premiered at UCLA in
September.
• Harvard Business School Publishing and
SHRM offering new programs such as: HR
Executive Certificate Program: Critical
Strategies for HR Leaders.
HR: Leading People, Leading Organizations
© 2004 SHRM
STP 2005
• Programs with UNC-Chapter Hill, Cornell,
Simmons School of Management,
Manhattanville College, USC, Thunderbird
and others.
HR: Leading People, Leading Organizations
© 2004 SHRM
STP 2005
Student Program
• Undergone a complete review of our
commitment to students:
–determine the current strengths and
areas for improvement;
–align the Student Programs strategy
with the overall SHRM strategy;
–evaluate the HR Games
HR: Leading People, Leading Organizations
© 2004 SHRM
Serve the Professional 2006 Plans:
A few of our planned
activities to Serve the
Professional in 2006…
HR: Leading People, Leading Organizations
© 2004 SHRM
STP 2006
• Produce the 2006-2007 Strategic Workplace
Outlook
• Respond to more than 180,000 member
requests for HR information
• Roll out online certificate programs:
–Compensation Basics
–Variable Compensation
–Employee Benefits
HR: Leading People, Leading Organizations
© 2004 SHRM
STP 2006
• Online self assessment/career pathing
tool for members at all career levels to be
released in early 2006.
• Continue building valuable content on
SHRM Online measured by an increase
in member usage.
HR: Leading People, Leading Organizations
© 2004 SHRM
STP 2006
• Enhancements to HR Focus areas
including
–an RFP directory/marketplace and
–a directory of HR-related software
HR: Leading People, Leading Organizations
© 2004 SHRM
STP 2006
• Executive HR Network: Program in each
region, targeted to senior HR practitioners.
• New certificate program with Wharton
Business School “Strategic Management:
Emerging Perspectives in HR” - Premiers
at the 2006 Annual Conference.
• Series of Web casts on Business
Leadership slated in late 2005/2006.
HR: Leading People, Leading Organizations
© 2004 SHRM
Advance the Profession (ATP):
Examples of ATP
Activities in 2005
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2005
Human Capital Benchmarking
• Created benchmarking report with HR,
financial, and other organizational metrics
from more than 1,500 organizations
• Analyzed by company type, size, and
industry to compare apples to apples
• www.shrm.org/research/benchmarks
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2005
Scenarios for the Future of HR Management
• Interviewed HR stakeholders
from inside and outside the
profession
• Four scenarios with implications
for the development of future HR
competencies.
• www.shrm.org/trends
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2005
• Undergraduate and Graduate Curriculum
• Leading Indicator of National Employment
(LINE)
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2005
Internationalization Strategy:
• Continued work on China strategy, working
with HRCI to explore development of
certification; opened office in Beijing.
• Held first U.S.-India Executive Exchange
Program. In Mumbai. Opened office.
Working on opportunities to collaborate with
HR professionals in India.
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2005
Best Small & Medium Places to Work in
America
• Published 2nd annual list in July issue of
HR Magazine.
• Winners announced at the Annual
Conference & Exposition.
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2005
Targeted Media Outreach
• Regular columns in international
publications World Finance and European
CEO.
• Sponsorship of Marketplace Morning
Report and All Things Considered, which
air on NPR.
• More than 102 million media hits so far in
2005. Impressions exceed 500 million.
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2005
Fast Company Why We Hate HR
• Letter to the Editor in October issue;
Members and chapters also responded with
letters to the editor
• SHRM responded on CNN “Daybreak”
• Dave Ulrich debated Keith Hammonds in
CNBC interview (Ulrich won!)
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2005
Advocacy and Outreach
• Focused on building blocks to Health Care
Reform:
• Expand use of health information
technology
• Improve patient safety and reduce
medical errors
• Improve access to coverage and
information
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2005
• Workplace Flexibility – key to meeting the
needs of employers and employees.
SHRM’s efforts include:
• Identify challenges to offering workplace
flexibility
• Provide incentives to offer flexibility
• Clarify FMLA rules
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2005
• Retirement Security - Organized visits by
Secretary of Labor Chao to several
chapters in North Carolina, Pennsylvania
and Ohio for briefings on issue.
• Workforce readiness focus on:
• New entrants to the workforce
• Incumbent workers
• Transitioning workers
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2005
Enhanced member involvement and support in
Public Policy efforts
• Assisting members and volunteer leaders in
building relationships locally with public
policy decision makers.
• Support of 29 state advocacy efforts in 18
states.
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2005
• Worked with state legislative leaders in 8
states to develop targeted legislative
strategies on key issues.
• Initiated new program to build relations on
state level with State Advocacy Days and
Day Inside the District events.
HR: Leading People, Leading Organizations
© 2004 SHRM
SHRM Foundation
New DVD! “Fueling the Talent Engine –
Finding and Keeping High Performers”
Promo Video
HR: Leading People, Leading Organizations
© 2004 SHRM
SHRM Foundation
Judy Clark, SPHR Director-at-Large
SHRM Board of Directors
HR: Leading People, Leading Organizations
© 2004 SHRM
Advance the Profession 2006 Plans:
A few of our planned
activities to Advance the
Profession in 2006…
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2006
• Curriculum Project: Will roll out
undergraduate and graduate curriculum
templates to academic institutions.
• New American Workplace book will be
published.
• GAHRP: Recommendations for Generally
Accepted HR Practices will be made to the
SHRM Board in early 2006.
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2006
Internationalization Strategy
• SHRM will implement the second year of
the five-year internalization strategy:
• Will undertake professional
development opportunities for HR
professionals in China and India.
• Will translate some of our content into
Chinese.
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2006
CEO Exchange
• In March, begin airing CEO Exchange,
underwritten by SHRM and produced and
broadcast by PBS.
• Features two prominent CEOs
• Hosted by CNN’s Jeff Greenfield
• Taped at top rated business schools.
Chapters in taping areas will be invited to
participate.
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2006
CNBC Partnership
• Programs with new strategic media ally –
CNBC.
• Designed to gain visibility for the HR
profession within the C-Suite
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2006
Sponsorship of:
–CNBC/Wall Street Journal Executive
Leadership Awards honoring Fortune
100 CEO’s
–U.S. broadcast of updates from the
2006 World Economic Forum in Davos,
Switzerland
• Also working with CNBC on developing onair programs to be featured on popular
CNBC shows such as “Squawk Box.”
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2006
HR: Leading People, Leading Organizations
© 2004 SHRM
ATP 2006
SHRM Human Capital Leadership Awards
• Strategic HR Leadership Award
• Innovative Business Solutions Award
• Competitive Workforce Award
• Human Capital Business Leaders of the
Year
• Winners recognized at the SHRM Strategic
HR Conference and in HR Magazine.
• Winner of Human Capital Business Leader
award announced at WSJ/CNBC Executive
Leadership Awards program.
HR: Leading People, Leading Organizations
© 2004 SHRM
SHRM as an Employer
• Strategic benefits review completed
• Values Initiative: Putting Values into
Action workshops scheduled for all staff
by year end.
• Succession planning
• Follow up of employee satisfaction survey
last year.
• Preparation for employee satisfaction
survey next year.
HR: Leading People, Leading Organizations
© 2004 SHRM
SHRM as an Employer
• ASAE’s Center for Association Leadership
selected SHRM as one of eight visionary
associations due to strong fiscal
performance and exceptional member
retention
• U.S. Chamber of Commerce listed SHRM
as one of the 25 largest associations and
one of 100 fastest growing professional
associations in the U.S.
HR: Leading People, Leading Organizations
© 2004 SHRM
Valuing our Volunteers: 2005
A few of our 2005 activities
in this important area….
HR: Leading People, Leading Organizations
© 2004 SHRM
Valuing our Volunteers: 2005
• Charters: Close to 90% of state council and
chapter charters have been finalized.
• Joint Billing: Total of 16 chapters enrolled.
Discussions held with 12 more chapters.
• SHRM Learning System: New initiative
providing State Councils/Chapters with
reduced pricing for instructor and
participant kits.
HR: Leading People, Leading Organizations
© 2004 SHRM
Valuing our Volunteers: 2005
Chapter Website Support:
• Launched pilot program
• Designed template sites for chapters with
national news stories, research and other
materials to be updated daily by SHRM’s
professional web staff.
• Software enable chapters to add local
content—including meeting calendars and
membership rosters.
HR: Leading People, Leading Organizations
© 2004 SHRM
Valuing our Volunteers: 2005
Chapter Website Support:
• Launched news feeds of HR News
content for chapter and state council web
sites. 107 chapters and 14 state councils
use the feed.
HR: Leading People, Leading Organizations
© 2004 SHRM
Valuing our Volunteers: 2005
Volunteer Opportunities Center (VOC) - Launched
2005
• Online applicant tracking system for open volunteer
positions.
• Used to identify volunteers for panel positions, peer
reviewers of white papers and to locate volunteer
leaders with particular expertise for speaker
opportunities at chapter meetings and the press.
• At www.shrm.org/volunteer
Complete your profile today!
HR: Leading People, Leading Organizations
© 2004 SHRM
Valuing our Volunteers: 2005
Special Expertise Panels
• Undergone a complete evaluation.
• Twelve Special Expertise Panels started
new terms in June with goals to complete
throughout 2005-2006.
• A Corporate Social Responsibility subpanel created.
• First temporary panel created:
–Disaster Response Panel
HR: Leading People, Leading Organizations
© 2004 SHRM
Valuing our Volunteers: 2005
SHRM Speakers Bureau (SSB)
• Fulfilled 131 chapter/state council speaker
requests, 10% more than in 2004
• Added new speeches in 2005
• Developed presentations for chapter
presentations
• Launched Chapter Speaker Support
Program, including a listing of about 40
affordable non-SHRM speakers.
• At www.shrm.org/speakers
HR: Leading People, Leading Organizations
© 2004 SHRM
Valuing our Volunteers: 2006
A few plans for 2006 in this
important area….
HR: Leading People, Leading Organizations
© 2004 SHRM
Valuing our Volunteers: 2006
• Chapter Websites: Roll out the Chapter
Website program to at least 25 chapters.
• Advocacy: Work with state councils and
chapters to hold 20 different “Day Inside
the District” events.
• Town Hall Meetings: SHRM will explore
holding town hall meeting in each region
featuring the CEO and Board members
and encouraging networking.
HR: Leading People, Leading Organizations
© 2004 SHRM
SHRM Annual Business Meeting
A busy 2005 and an
exciting 2006!
HR: Leading People, Leading Organizations
© 2004 SHRM
SHRM Annual Business Meeting
Questions?
HR: Leading People, Leading Organizations
© 2004 SHRM