Penn State University
November 7, 2013
Our Mission:
To empower volunteers and under-resourced
communities to resolve global health and economic disparities and
inspire all involved to collaboratively work towards an equal world.
Penn State Global Business Brigades
Upcoming Brigades:
 Post Finals Ghana Brigade: May 13th – May 22nd
 Spring Break Panama Brigade: March 8th – March 14th
On Campus:
 Sunday Meetings: Speakers, Documentaries, Brigade Spotlights, TED Talks
 GBB Breakouts: After every other Sunday Meeting
 Awareness Events, Fundraisers, and Social Events
Next Meeting: Sunday, November 10th at 7:00 p.m. in 102 Thomas
Going Global for the Greater Good (4G)
Penn State Global Brigades Event
Deloitte Consulting LLP
November 2013
4G Presenters
Diana Sandy
Saraya Hyder
BTA – Washington DC
BTA – Washington DC
Information MGMT Service Line
Systems Integration Service Line
Current Client: Mortgage Backed
Securities client
Current Client: Transportation
Security Administration (TSA)
Jeremy Porter
Qiao Xiao
Consultant – Chicago
BTA – Pittsburgh
SAP Service Line
Systems Integration Service Line
Current Client: Caterpillar
Current Client: Large health
insurance provider
Abby Cooper
Campus Recruiter – Pittsburgh
Deloitte Organizational Structure
Deloitte & Touche USA LLP
Audit and
Enterprise
Risk Services
(AERS)
Consulting
Financial Advisory
Services
(FAS)
Human Capital
Strategy &
Operations
Technology
-8-
Tax
Areas of Consulting
No single type of consulting fits all clients’ needs. Clients rely on our firm to provide a broad array of skill
sets and knowledge to help solve their industry’s most pressing issues.
S&O Consulting
•
Work with client management
to make decisions and
implement improvements that
strengthen business
performance
•
Description
•
•
•
•
Sample
Services
•
•
•
Some Tools Used:
Industry-Specific Frameworks
Analytical Models
Forecasting Models
Performance Dashboards
Financial Transformation
Operations Improvement
Merger & Acquisition Advisory
& Execution
Human Capital Consulting
Technology Consulting
Provide advisory and
implementation services to
better manage clients’
technology organizations
and their portfolio of
technology assets.
•
Help clients realize the value
of their employees by
developing and deploying
HR processes that align with
business strategies.
•
•
•
•
Some Tools Used:
PL / SQL
Oracle 10g
Rational Software
•
•
Some Tools Used:
On-Demand – Training
Tools
Webpage Tools
Communication Toolkits
•
•
•
•
Business IT Strategy
Systems Integration
Information Management
Oracle/SAP Implementation
•
•
•
•
Change Management
Organizational Performance
Benefits and Rewards
HR Transformation
Deloitte Consulting teams often include a mix of consultants of all
levels across the above areas.
-9-
Suggestions if You Are Interested in a Consulting Career
 Maintain a minimum grade point average of:
 Human Capital and Technology: 3.4 GPA
 Strategy and Operations: 3.5 GPA
Key Actions
 Be a leader. Get involved in clubs or
organizations to improve your leadership skills
 Consider opportunities that will challenge and
improve problem solving skills
 Seek out diverse internship experiences that
will increase the breadth of your marketable
knowledge base
- 10 -
What is Going Global for the Greater Good (4G)?
4G provides an opportunity for Deloitte
Consulting Technology practitioners to lead and
participate in week-long, international, servicerelated consulting engagements in developing
countries, with the intention of educating and
empowering local entrepreneurs.
April 2013 Trip participants , advisors, GB team, and clients
Program Overview
 Eastern Panama is home to a number of low-income communities that lack sufficient public
infrastructure, healthcare, and educational systems
 The 4G team enabled client organizations in Eastern Panama to more successfully conduct
business by making strategic recommendations to improve business operations
 The team also experienced Panamanian culture by spending time with the indigenous Emberá
Puru tribe, eating local cuisine, and exploring the port town of Yaviza
- 11 -
The 4G Trip in April took 29 participants to Panama
24 BTA/Cs and 5 advisors traveled to Panama’s Eastern Communities, where they worked in four teams,
each tackling an identified business development problem for a local small business
Trip Overview
Trip Client Projects
1
Community
Partner
Global Business Brigades
Objective
Provide business consulting and strategic
investment to support under-resourced
microenterprises in developing countries
When?
April
24th
– April
29th,
 Created an in-depth SWOT analysis
 Developed a plan to access new markets, including an online
sales strategy and brand to create identity for the artwork
2
2013
Who?
(indigenous tribes inhabiting the
underdeveloped region of Eastern Panama)
29 Deloitte Consulting practitioners
Cootrada Transportation Cooperative:
 Conducted an exhaustive cost benefit analysis
 Recommended constructing a cooperative-owned fuel
distribution center and repair shop
Panama’s Eastern Communities
Where?
Aprodiso Artisan Collective:
3
(24 BTA/Cs along with 5 PPD/SM Advisors)
Fundación Tierra Nueva Student Cooperative:
 Developed an action plan for the student-run print shop to
fundraise and gain leadership guidance from a currently
inactive parent/teacher advisory board
4
Trip Site
Lajas Blancas Community Market:
 Created an inventory tracking system, implemented basic
accounting and record keeping processes
 Recommended day-to-day operation improvements
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Over six days, 4G participants analyzed a business challenge for a local enterprise
and provided capacity building and improvement recommendations
Meet client community
and conduct interviews
to understand issues
Continue community
info gathering and
prepare action plan
Fully roll out action plan
and recommendations
Celebrate and return
to Panama City
Arrive in
Panama City
Wednesday,
April 24
Travel to
community
Thursday,
April 25
Friday,
April 26
Saturday,
April 27
Explore community to
understand their way
of living
Sunday,
April 28
Present final
deliverables
Engage in events to
better understand the
community’s culture
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Monday,
April 29
4G engaged participants in a variety of skills-based consulting, cultural exchange,
and social/recreational activities
Cultural Exchange
Project Ownership
Bi-Lingual Presenting
Problem Solving
- 14 -
Team Building
Socializing / Networking
4G Pilot Trip: Illustrative Experiences
Participant experiences quoted from the post-trip survey.
“
The best experience was connecting with the client and knowing
how much our presence and active involvement meant to them. They
were so empowered to move forward with their ideas. Knowing we
brought them some energy and encouragement was quite special.
”
“
Each team stayed up late to do as
much as we could, which shows how
deeply engaged and passionate we
were about our work.
”
“
“
Solving a real
business problem
in a second
language in a very
condensed
timeframe.
Making amazing
friends at Deloitte
and learning
from truly unique
and inspirational
individuals.
”
”
“
It was valuable to see how
the skills that I have
developed as a BTA can
be universally applied.
”
“
I learned my own development areas and
things I need to improve upon that weren't
necessarily presented in my everyday office
life, which will be invaluable for my own
life and career.
”
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“
Going into the village and meeting the local
people helps give perspective into the
people's lives you are trying to impact.
”
Copyright © 2012 Deloitte Development LLC. All rights reserved.