Marjorie L. Gonzalez Marjorie.Gonzalez0515@gmail.com (415)254-3025 Personal Vast knowledge of Word, Excel, Power Point, Internet and Intranet Bilingual in English and Spanish Excellent verbal and written communication skills Ability to handle a fast paced environment Outgoing, Reliable, Hard-working Education High School Diploma Advertising major San Jose State University Professional Experience 6/2011-8/2012 Student Assistant - Internship California Public Utilities Commission News and Public Information Department San Francisco, CA Worked as a student assistant/intern for the Director of the News and Public Information Department Managed the News and Public Information Department’s inventory, kept count of each and every material used in the department Maintained the department, minimized clutter and ensured stock closet was organized and fully-stocked Completed requisition forms used for ordering office supplies. Scanned, faxed, and made copies for the staff Assisted in events sponsored by the CPUC Helped bring awareness to certain events by distributing posters and emails Kept an extensive record of every publication published by the CPUC Sent out weekly publications to employees Processed and maintained formal filings, and miscellaneous files Screened incoming callers and visitors at the receptionist desk and directed them to the appropriate division/staff member Handled all customer calls in a proactive, positive manner 8/2012-09/2013 Student Caller Tower Foundation SJSU Call Center San Jose, California Contact alumni, friends, and parents, to update them on recent events and news at SJSU Encourage alumni support by providing dates and reminders for events Increase SJSU participation by asking alumni, parents, etc, for donations Keep up to date with all SJSU news and events to better inform callers Write and send out thank you letter to donors for their gifts Update caller records 04/12/13-Current Brand Ambassador San Francisco Bay Area Experienced and professional Brand Ambassador since 2013, with a strong commitment to internalizing brand image. Roles: On/off premise sampling, brand ambassador, promotional model, product specialist, tech product specialist, street team member, convention usher, greeter, and event staff. Event Dr. Pepper Silicon Valley Flex Academy T-Mobile MLS Marketing Agency Conquest Productions Brandcookie Execution Dates 04/12/2013 06/08/2013 Step Logic 06/28-06/29/2013 Boost Mobile 8 Days a Week 7-Up: Copa Alianza Tournament Eventus 07/05-07/06/2013, 08/10/2013 08/16/-18/2013 08/23/-25/2013 Kid’s Lego Fest American Express AXE Body Spray CeraVe Skincare Extreme Marketing NewBridge Talent Extreme MP Geometry Global 08/28-31/2013 09/14-16/2013 02/08/2014 06/19-22/2014 YouTube Global Summit Google I/O Conference MLB Giant’s MKTG Attack Marketing MLB 06/12-15/2014 06/23-25/2014 07/26-27/2014 Yahoo 49er’s Activation GMR Z-UP: Wild 94.9 Comedy Jam Nike Women’s Marathon Neutrogena Skincare NFL Fan Fest 360 Promotions 08/2014-12/2014 (All home games) 10/04/2014 24Seven Marketing 10/19/2014 Method Models 12/12/2014 01/15/2015-current Student Assistant Management Information Systems Department SJSU College of Business San Jose, California Screen incoming calls and attend to visitors at the receptionist desk Check the mail and deliver to proper recipients Complete service requests (Key cards, classroom change, parking permits etc.) Manage and update all department documents and data Maintain and update bulletin boards with important department news Assist professors with special job requests Copy, scan, and fax department documents Process and maintain important student forms and files Complete requisition forms for office supplies Ensure office supply closet is organized and fully-stocked Assist in special department events( Convocation ceremony)