Course
Catalog
Student
Handbook
2014 2015
1
Toledo Restaurant Training
Center
3450 W. Central Ave. Ste. 102, Toledo OH
43606
Phone: (419) 241-5100 Fax: (419) 2415120
Revised 03/2014
School Registration No.08-1860T
2
Dear TRTC Student:
You are about to embark upon an exciting journey towards
fulfilling your dream as a culinary professional, and we are pleased
to be part of that experience.
Your success is our mission, and that is to provide you with a quality
education that prepares you for a career in food service. Our
commitment is to provide you with access to culinary and
management skills training that are utilized in today’s food service
organizations.
We wish you the best of luck, and much success in accomplishing
your goals. We look forward to great endeavors from you in the
future.
Sincerely,
3
Karen Everage,
Director
Toledo Restaurant Training
Center
4
Table of Contents
Culinary 101
Servsafe Materials
Culinary Practicum
5
12
12
12
Admissions & Registration
Staff
13
5
Application Procedures for C.H.E.F. Program
Advisory Committee
13
5
Financial Aid
Accreditation, Certifications & Endorsements
13
6
Financial Aid
Accreditation
14
TRTC Holidays
Financial Aid Process & Information
6
Title IV Policies (Pell Funds)
Culinary Arts Certifications
15
6
Tuition and Fees
Endorsements
16
6
Payment of Tuition and Fees
Ohio Department of Health
16
6
Policies
C.H.E.F. Program
17
7
Attendance Policies
Culinary and Hospitality Educational Fundamentals
17
7
Kitchen Policies
Tuition and Fees
17
Academic Policies
7
18
C.H.E.F. Program Core Courses
8
C.H.E.F. Program Other Courses
9
C.H.E.F Program Learning Outcomes
10
Orientation
18
Transfer Credits
18
Book Policy
18
Academic Probation Policy
18
Conditions for Reentrance
Servsafe® Credentials
Academic Make-up testing
11
18
18
Academic Policies (continued)
ServSafe® Food Handler Level One
19
11
Academic Honesty
Servsafe Alcohol™
19
11
Academic Policies (continued)
ServSafe® Manager Training Level Two
20
11
Grievance Procedures
Culinary Essentials Program
Satisfactory Academic Progress (SAP)
12
Servesafe Level 1
Culinary Essentials
14
Graduation Requirements
12
12
Grading System
5
20
21
21
22
Maximum Time Frame
Disbursements and Credits
22
26
Academic Probation Policy
Conditions for Reentrance
22
26
Academic Policies (continued)
Academic Make-Up Testing
23
26
Course Withdraw Procedure
Student Code of Conduct
23
27
Incomplete Terms
Student Conduct
23
27
Repeating Courses Policy
Bullying and Hazing
23
27
Drug Policy
27
Weapon Possession
27
Student Code of Conduct (continued)
28
Cell Phone Use/Texting
Academic Policies (continued)
28
24
Profanity
28
Treatment of Repeated Coursework for Financial Aid Disbursement
Smoking Policy
24
28
Transfer Credits
Visitors
24
28
Academic Policies (continued)
Computer Lab
25
28
Probation and Reestablishment of Satisfactory Progress
Computer Acceptable Use
25
28
Special Situations
Student Code of Conduct
25
29
Courses Taken for Audit
Replacement of Items
26
29
Leave of Absence Policy
Parking Policy
26
29
Students Who Withdraw
Disciplinary Actions for Policy Violations
26
29
Eligibility of Financial Aid after Drug Conviction
Student Rights & Responsibilities
26
29
Non-Credit/ Remedial Courses
26
Harassment and Complaints
Return to Title IV Policy for Verification of Title IV Funding
30
26
6
Harassment Policy
Study Skills Support
31
35
Harassment Definition
Writing Support
31
35
Sexual Harassment Defined
31
Harassment Complaint Procedure
31
Complaint or Grievance Procedure
31
Family Educational Rights & Privacy Act
32
Family Education Rights and Privacy Act (FERPA)
32
Disability Policy
33
Students with Disabilities
33
Disability Grievance Procedure
33
Health and Safety
34
Emergency Response Statement
34
Emergency Medical Authorizations
34
Crime Statistics
34
Closing and Delays
34
Student Services
35
Advising
35
Employment Assistance
35
Tutoring
35
Veterans Information
35
Math Assistance
35
7
Organization Overview
Mission Statement
History
To provide the vocational
Toledo Restaurant Training Center (TRTC) is a 501(c)(3) non-profit
training necessary for the
proprietary school, established to provide education and training
success of our students by
to food service professionals. TRTC is designed to educate and
embracing an innovative
increase the skill levels of individuals working in food service. We
approach to learning through
provide basic training
creative processes and the
in food safety practices and procedures, by combining best-in-
utilization of current
class instructional design with the most up-to-date food service
technology.
information available. Our goal is to ensure that our graduates
Vision Statement
are in demand by the food service professionals.
To be the primary source for
TRTC is dedicated to improving the standard of professional
providing qualified, well-
performance in the culinary arts, by enriching the skills and
trained employees for the
culinary education of food service professionals at all levels of
food service industry.
the food service.
Equal Education
Opportunity
TRTC is committed to giving
equal an educational
opportunity to any individual
regardless of
his or her race, color, sex,
or national origin.
Food service and culinary professional occupations are the two
largest growth sectors in Ohio, and across the country. These
areas are projected to add the most new jobs over the next ten
years according
to the Toledo Metropolitan Statistical Area of the Ohio Bureau of
Labor Market Information offices of Research, Assessment and
Accountability. This is an indicator that a trained and informed
workforce will be in demand in Northwest Ohio.
TRTC is committed to contributing to the development of a
strong and skilled workforce in the City of Toledo and
Northwest Ohio. We created our training program initiatives to
8
Organization Overview
help industry restaurateurs
grow their businesses as well
as to give food service
professionals a resource of
continuous education and
skills enhancement for
career development.
9
Calendar, Office Hours, & Staff
Academic Calendar
TRTC closed Thursday, March
Summer
2014
5, 2015
Last day
Monday, June 23, 2014
Classes Begin
of classes Friday, December
Thursday, July 3, 2014
Final withdrawal
12, 2014
date Thursday, August 14, 2014
Last day of
classes August 18 - August 24, 2014
Commencement
Break:
S
TRTC Closed
p
r
Fall 2014
Monday, August 25, 2015
Classes Begin
Monday, September 1, 2014
Holiday: TRTC
Closed Friday, September 12, 2014
i
n
g
Final
withdrawal date Thursday, November 20, 2014
2
Last day of classes November 24 - November 30, 2014
0
1
Break: TRTC Closed
5
Winter
Monday, March 9, 2015
Classes begin
2014
Friday, March 30, 2015
Monday, December 2, 2014
Classes begin
Monday, April 6, 2015
Friday, December 12, 2014
Final date for
Monday, May 25, 2015
withdrawal December 19 – January 4, 2015
TRTC Closed Monday, January 5, 2015
Holiday:
closed Monday, February 16, 2015
June 8 - June 14, 2015
Classes
resume
Monday, January 19, 1015
Thursday, June 4, 2015
Monday, June 15, 2015
Friday, June 26, 2015
Holiday: TRTC
Friday, July 3, 2015
Holiday:
Friday, August 13, 2015
10
Su
Calendar, Office Hours, & Staff
Academic Calendar
Office hours
Staff
Monday to Thursday
Karen Everage: Director
9:00am – 3:00pm
James Burgess: Student Services
Contact
Andrea Lawrence: Culinary Instructor
Tel: 419-241-5100
Jackie Corser: Culinary Instructor
Fax: 419-241-5120
Michelle Doty: Baking Instructor
Email: trtc@bex.net
Eric Fishman: Management Instructor
Website: www.trtc.edu
Deborah Anderson: Math Instructor
Betty Valentine: HR Instructor
TRTC Holidays School & Offices Closed Ů
Advisory Committee
Labor Day
Ů Thanksgiving Day
Moussa Sallaukh: Restaurant Owner
Ů Christmas Eve
Kahleen Sobback: Employment
Ů Christmas Day
Agent
Ů New Year’s Eve
Judi Miller: Education Specialist
Ů New Year’s Day
Ů Martin Luther King Jr. Day
Ů President’s Day
Ů Memorial Day
Ů Independence Day
11
Accreditation, Certifications &
Endorsements
Accreditation
Commission of the Council on Occupational Education (COE) Candidate for Accreditation
(2017)
Culinary Arts Certifications
Ů American Culinary Federation Educational Association
Ů National Restaurant Association Educational Foundation
Ů Restaurant & Food service Management Certifications
Ů ServSafe® Certified Food Safety and Sanitation
Ů ServSafe Alcohol™ Responsible
Ů Food service Management Professional® (FMP)®
Endorsements
In 2012 was recognized by the American Culinary Federation
Educational Foundation, the C.H.E.F. Program was approved for
excellence in design and for delivering a quality educational
program.
Ohio Department of Health
Level One and Level Two Certification Training Provider in Food Protection
12
C.H.E.F. Program Core Courses
Students must achieve a passing grade of C (2.00) or better in core courses to advance to next level. Students
who fail core courses during their first or second terms, must retake the course prior to graduation.
C.H.E.F. Program
The C.H.E.F. program is a full year 900 clock-hour full-time academic program; with three terms of
approximately 300 clock-hours each.
Culinary and Hospitality Educational Fundamentals
(C.H.E.F)
The C.H.E.F. Career Diploma program is designed for individuals who want to
pursue careers in the culinary, food service and hospitality management
industries. The C.H.E.F program teaches students the fundamental skills,
techniques and knowledge required of the aspiring culinary professional.
Graduating students will have a firm foundation of culinary skills to build on in
the food service and hospitality industry.
Graduates of the C.H.E.F. Career Diploma program will be able to perform a wide
set of professional skills. Back-of-house education and training includes:
professional cooking techniques, professional knife cutting skills, food safety and
sanitation, kitchen tool and equipment operation, work teams and professional
communication. Front-of-the- house education and training includes:
supervision and management, customer service, alcohol responsibility and laws,
personnel management and leadership. Graduates will also have the
opportunity to become certified in restaurant management and as a certified
culinarian.
13
C.H.E.F. Program Core Courses
Students must achieve a passing grade of C (2.00) or better in core courses to advance to next level. Students
who fail core courses during their first or second terms, must retake the course prior to graduation.
Tuition and Fees
Tuition ......................................................$5,200.00
Laboratory Fees .........................................$550.00
Books & Uniform ……………….……....$487.00
Total Cost…..............................................$6,237.00
on and fee cl term following student notification of the increase. Books and uniforms are not included
in tuition; please see book policy for further details. Fees revised and published May 2014
Course/Hours
Course
Hands-on introduction to professional baking theories
and techniques. Students will learn to prepare quick
Name
CUL100/135
breads, yeast breads, cookies and other baked goods;
Basic Professional
while learning use of professional baking equipment.
Cooking
(Prerequisite: None) (Lecture & Lab)
Hands-on introduction to professional culinary theories
and techniques; emphasizing classic French cooking.
Students learn to prepare various stocks, soups, sauces
LAB100/30
and fresh produce. Students are taught professional knife
Lab
handling and cutting.
Basic Culinary
This kitchen laboratory is designed for students to begin
practicing the cooking techniques used in commercial
(Prerequisite: None) (Lecture & Lab)
food service establishments. Students are introduced to
BAK100/30
the commercial kitchen and shown how to use and work
Basic Professional
with the equipment.
Baking
(Prerequisite: None) (Lab)
14
C.H.E.F. Program Core Courses
Students must achieve a passing grade of C (2.00) or better in core courses to advance to next level. Students
who fail core courses during their first or second terms, must
retake the course prior to graduation. Course Name
Course/Hours
LAB300/230
Culinary
Lab
CUL200/54
Intermediate Professional Cooking
Students will prepare a daily written summary of
Techniques and speed are improved and refined with
their externship work.
practice. Students work with fresh vegetables, grains and
pasta. Students are introduced to working with mother
(Prerequisite: LAB200) (Lab
sauces, eggs, meat, game, poultry and shellfish.
(Prerequisite: CUL100) (Lecture & Lab)
BAK200/15
Intermediate Professional
Baking
The course covers bread formulas, the baking process,
advanced flour technology, cookies, pastry dough, cakes,
pies and tarts.
(Prerequisite: BAK100) (Lecture & Lab)
LAB200/136
Intermediate Culinary
Lab
Students practice their cooking techniques preparing sauces,
meat, poultry and fish.
(Prerequisite: LAB100) (Lecture & Lab)
CUL300
Student
Externships
Students will extern in a local restaurant in order to
refine their skills and gain a real world perspective of
the food service industry.
(Prerequisite: CUL200) (Lab)
15
C.H.E.F. Program Other Courses
All other classes required for the C.H.E.F. Career Diploma are offered on a rotating schedule.
Course/Hours
Course
HMT 100/24
Name
Introduction to Hospitality
Explores all facets of the hospitality industry including;
Career
CAR300/18
meeting and exceeding customer expectations, talking and
listening to the customer, keys to outstanding service and
Planning
professionalism. Introduction to wines.
Self directed class is designed to give students an
overview of skills required for a successful career in the
food service and hospitality industries. Topics covered
HRS 100/30
include; resume development, interview skills, job
Supervision
search strategies, professional workplace standards,
An overview of human resources within the hospitality
goal setting and personal skills development.
industry, key concepts include; shift management, training
CFC 100/30
and development, staffing, recruiting and selection,
Controlling Food Costs
administration and employee relations. National
Class covers aspects of controlling costs with respect to
Restaurant Association Educational Foundation (NRAEF)
the menu, purchasing and receiving, production, service,
certification exam is given to the students upon
sales and labor costs. National Restaurant Association
completion of this course.
Educational
Foundation (NRAEF) certification exam is given to the
students
upon completion of this course.
CRT300/3
ACF Culinarian Review
Review for the Culinarian Certification test given to each
student upon completion of their studies and the process
for CC Certification.
HEA 100/18
HR Management &
Health & Public Safety
Response
Course covers CPR, First Aid and Preventing Disease
Transmission. Occupational Safety and Health
Administration (OSHA) regulation with regard to bloodborne pathogens.
16
C.H.E.F. Program Other Courses
All other classes required for the C.H.E.F. Career Diploma are offered on a rotating schedule.
Comprehensive in-depth information on topics
Course/Hours
Course Name
IPD 100/18
surrounding alcohol law and responsibilities, evaluating
Interpersonal Development
intoxication levels, dealing with difficult situations and ID
This course covers many aspects of behavior needed by
checking. National Restaurant Association Educational
leaders in the business world in order to manage
Foundation (NRAEF) certification exam.
personnel and self more effectively. It includes working
SSF 100/30
together, making use of problems and barriers,
Class covers critical food safety and sanitation
becoming a leader and forging a common direction.
MGT 100/30
principles including personal hygiene, cross
contamination, time and temperature and receiving
Intro to Restaurant
and storage. National Restaurant Association
Educational Foundation (NRAEF) certification exam.
Management
Management in the hospitality industry including;
leadership, strategic planning, goal setting,
communication, compensation, managing the
workforce, team building, problem solving and effective
meeting strategies. National Restaurant Association
Educational Foundation (NRAEF) certification exam is
given to the students upon completion of this course.
MTH100/30
Applied Math for Food S e rvice
This course prepares students in the basics of math in
restaurant and food service industry; topics include
accurate measurement, portion control , recipe
conversion and how proper food handling directly
affects the bottom line.
NTR 100/30
Basic Nutrition
Course covers nutritional guidelines, balanced menu
options, basic principles of food presentation; meeting
special
dietary needs and weight management. National Restaurant
Association Educational Foundation (NRAEF) certification.
SSA100/9
ServSafe® Food Safety & Sanitation
ServSafe Alcohol™
17
C.H.E.F Program Learning Outcomes
TRTC believes training in the culinary arts must go beyond theory and practical application in order to prepare our graduates for
work as professionals in the food service and hospitality industries. To that end, and in fulfillment of our mission and vision, TRTC has
developed learning outcomes that describe the competencies students will achieve through their coursework.
Communication Skills
Graduates are able to speak, write, read, and listen in a variety
Culinary Techniques
of settings and purposes in order to summarize, develop,
and express information and ideas to others.
Gaduates demonstrate proficiency in the practical
Ů Students can write a paper that reflects their thoughts.
application of
Ů Students can write a paper that summarizes and
Food preparation skills and professional food service
synthesizes concepts and information from other
procedures.
sources;
Ů Students demonstrate proficiency through practical
Ů Students are able to speak specifically and persuasively;
demonstration;
Ů Students are able to demonstrate listening skills
Ů Students demonstrate proficiency through written
through interpreting and analyzing verbal
examination;
messages;
Critical Thinking Skills
Graduates can analyze and apply knowledge in a rational,
logical, and coherent manner through qualitative and
quantitative methods.
Ů Students can analyze and apply theories and
practical knowledge to effectively problem-solve
issues within the work environment;
Quantitative Competence
Graduates can solve quantitative problems by
utilizing mathematical skills.
Ů Students can apply mathematical concepts to
food preparation strategies;
Ů Students can apply cost control concepts;
Ů Students will develop budgets;
18
C.H.E.F Program Learning Outcomes
TRTC believes training in the culinary arts must go beyond theory and practical application in order to prepare our graduates for
work as professionals in the food service and hospitality industries. To that end, and in fulfillment of our mission and vision, TRTC has
andthrough
community.
Ů Students respect the dignity
developed
learning
outcomes that describe the competencies studentsworkplace
will achieve
their coursework.
Health
and
Safety
and worth of others;
Graduates can recognize the importance of health and
Ů Students recognize and refute discrimination
safety issues within the food service industry and
and harassment in the workplace;
demonstrate a commitment to nutrition, safety, and
Ů Students recognize and demonstrate behaviors that
personal well-being.
lead to inclusivity within the workplace;
Ů Students demonstrate knowledge of nutritional
standards;
Ů Students demonstrate knowledge of safety standards;
Leadership Skills
Ů Students demonstrate knowledge of cleanliness
standards;
Graduates have an uunderstanding of leadership principles
Ů Students are aware of the behaviors that
and behaviors that will create a foundation for their own
positively and negatively impact their personal
leadership practices and professionalism within the food
lifestyle;
service industry.
Ů Students demonstrate self-regulation and selfawareness;
Ethical Foundation
Ů Students demonstrate teamwork;
Graduates can identify values that enhance their personal
Ů Students are able to strategically plan and meet goals;
life, develop moral principles, and are able to make ethical
Ů Students understand organizational management
decisions. Ů Students can identify an ethical problem
theories and their practical application.
and provide
ethical
solutions;
Ů Students are able to develop moral principles and
values as a foundation for their life and work;
Ů Students demonstrate personal
integrity and responsibility;
Cultural Awareness
Graduates have an appreciation and understanding of
workplace diversity and sensitivity to others in the
19
Servsafe® Credentials
Safety, sanitation and professional credentials certification and testing
ServSafe Alcohol is designed to promote
ServSafe® Food Handler Level One
responsible service.
Servsafe Level One educates and trains
Class covers:
food personnel on effective food safety
Ů Alcohol laws and responsibilities
practices for preventing foodborne illness.
Ů Evaluating intoxication levels
Ů Dealing with difficult situations
Class covers:
Ů Checking identification.
Ů Food sources
Ů Personal hygiene and hand-washing
ServSafe Alcohol is a 9 hour class which
Ů Cross contamination
can be scheduled over one or
Ů Cleaning/sanitizing of equipment.
two days.
Ů Proper cooking, cooling, and holding of
Exam Only ................................................................. $25.00
food.
Class without book ................................................ $55.00
Why become ServSafe® certified?
Class with book ....................................................... $99.00
Level One Certification in Food Protection is a
mandated training for the person in charge per
shift of a risk level I,II,III, and IV.
ServSafe certification meets and exceeds these
requirements.
Course.................................................................. $30.00
No shows or cancellations without 24 hours notice
will be accessed a $10.00 rescheduling fee. Payment
is due at the beginning of testing or class session.
Servsafe Alcohol™
20
ServSafe® Manager Training Level Two
ServSafe Food Protection Manager Certification
Administered by the National Restaurant
Association, is the highest standard of food
protection. ServSafe®
Food Protection Manager Certification is accredited
by
the American National Standards Institute
(ANSI)-Conference for Food Protection (CFP).
Ohio State Food Safety Requirement:
All risk level I, II, III, and IV food operations that opened on
or after March 1, 2010 must have at least one person in
charge per shift that is certified in level 1 food protection.
Human Resource Management Health Care
Covers the concepts of shift management, training
Culinary Essentials
and development, staffing, hiring, recruiting and
Program
selection; as well as, human resources administration
and employee relations.
A Comprehensive Introduction to
Food Service and Culinary Arts Skills
Training
ServSafe certification meets and exceeds these
requirements.
Class covers:
Culinary Essentials is an occupational
skills training program that will help to
better prepare individuals for work in
the food service industry. The
program’s goals focus on those
identifiable skills recommended by the
industry for being essential to
employees working in the food service.
Ů Sanitation
Ů Food contamination
Ů Maintaining sanitary facilities
Ů Food safety regulations
21
Program participants will have the
opportunity to earn a Level-One
Certification in food handling, and acquire
skills that are necessary for performing
duties as a shift team leader, food prep
person or kitchen assistant.
These specific job skills include both front-of-the-house
and back-of-the-house job functions for a more
versatile, marketable and crossed-trained individual.
Our training focuses on the future job growth and
occupations in the combined food preparation and
hospitality service areas. Viable employment for youth
can be sought at area restaurants, hotels, public and
private institutions, retirement and nursing homes,
schools, and hospitals upon completion of our training.
In addition to the vocational skills attainment,
participants will also engage in leadership on the job,
professionalism and job search activities.
Services for this contract will include:
Participants, who participate in this program, will
engage in four weeks of intense comprehensive training
consisting of classroom and hands-on experience at our
facility. The program will be divided into four targeted
skills training areas that include: Leadership on
Professionalism of the Job, Food Safety & Sanitation,
Culinary Techniques use in the Kitchen, and Hospitality.
ServSafe In Food Safety and Sanitation Program
that leads the way in providing the restaurant and
foodservice
industry
with
an
up-to-date,
comprehensive food safety
training and certification. ServSafe includes the 2005
FDA Food Code, the latest updates in the science of
food safety, and best practices used in the industry.
This training course includes tools to help managers
and food service operators with the implementation
of critical food safety practices in their operation.
ServSafe is a comprehensive examination that
assesses job-task competencies for foodservice
workers and managers. The National Restaurant
Association
Education
Foundation
(NRAEF)
surveyed industry managers to determine these core
competencies that included current food-handling
techniques, laws, operational procedures and
systems that affect the restaurant and foodservice
industry.
The State of Ohio requires that you complete the
ServSafe Manager Certification Training Course and
pass the certification exam when handling food.
ServSafe certification is valid for five years and
respected in the food service industry. It is
speculated that in two years the State of Ohio will
enforce a mandatory requirement that at least one
ServSafe certified person be on staff in a food
service establishment’s kitchen working at all times.
Culinary Essentials
Participants will attend our training program for a period
of four weeks. Training sessions are scheduled: Monday
through Thursday from 9:00am until 12:00pm.
Our Soft Skills Training specifically focuses on those
areas that are critical to the success of every employee
and are what every employer wants in an employee.
Whether it is in food service or hospitality, they are skills
that every employer expects.
The culinary practicum and kitchen lab training are
taught on site in the actual restaurant/learning lab
environment. This area allows those student
participants with little or no work experience to receive
actual hands-on pre-work training.
The Executive Chef is exclusively utilized for this
training module. This area of training allows the
participant to actually apply and put into practice what
they have learned in class. It also allows for crosstraining on the various jobb positions, and duties that
are relative to their learning experience in culinary, food
safety
and sanitation.
Serv Safe Level I
Culinary 101:
22
o
Kitchen Lab – Tools & Equipment
o
Basic Cooking Principles
o
Mise en Place: (French Term: Everything in Place)
Planning and Organizing Production & Basic Knife Skills
Training
o
Understanding Meats & Game/ Cooking Meats & Game
o
Understanding Poultry & Game Birds/ Cooking Poultry &
Game Birds
o
Understanding Vegetables/ Cooking Vegetables
o
Potatoes & Other Starches
o
Salads & Salad Dressings
o
Breakfast Preparation, Dairy Products & Coffee and Tea
Serv Safe
Text Books
ServSafe Fifth
Edition Book &
Exam Sheet
Serv Safe Student
Study Guide
Test Analysis
Materials
Provided
Pre-Test
Case Studies
23
Culinary
Practicum
Materials Provided
Professional
Uniform- Personal
Chef Coat, Chef
Cap and Chef
Pants, and Polo
Shirt.
Admissions & Registration
Bureau of Vocational Rehabilitation (BVR)
Application Procedures for C.H.E.F.
Training funds for eligible persons with
Program In order to apply for the C.H.E.F.
disabilities
Program a person must first provide the
are available through your local BVR office.
following:
Ů Completed TRTC application ( A printable
version is available at www.trtc.edu)
Ů Copy of a high school transcript or GED
Ů Proof that applicant is at least 18 years of age
(Copy of State ID, driver’s license,
etc.)
Ů Copy of Student Aid Report (verification of
Financial Aid application) if student is applying
for federal financial aid.
Ů Registration
Students must register by the dates indicated
on the official TRTC calendar. No student will
receive credit for a class or be able to attend a
class for which he or she is not registered. A
student may not register for a class after the
closing registration date. The student should
notify the Director of any change of name,
address or telephone number subsequent to
registration. Classes are formed on the basis of
initial enrollment. TRTC reserves the right to
cancel classes for which a sufficient number of
students are not enrolled.
24
Admissions & Registration
Student Loans
firm, or petitioning workers who filed the TAA
TRTC does not participate in federal subsidized or
petition.
unsubsidized student loan programs. There is
private loan information available at the
school. All private loans are subjected to a 10%
school loan processing fee
WIA Workforce Investment Act Funds
WIA is an employment and training program
funded through the United States Department
of Labor.
The Lucas County Workforce Investment Board
oversees WIA programs and services. The WIA
system consists of a variety of government
agencies which also receive WIA funds, along
with other
non-profit and for-profit employment and training
organizations.
Ohio Department of Job and Family Services Trade
Adjustment Assistance
The Trade Act program provides a variety of reemployment services and income support to
assist individuals who have become either
unemployed or had hours reduced as a result
of increased imports from, or shifts in
production to, foreign countries. TAA services
may be expanded to secondary workers of
businesses or suppliers to the primary company,
25
Financial Aid
dependent, the student will need to provide their
Financial Aid Process and
parents’ information as well.
Information
Federal eligibility requirements to apply for Financial
Aid include:
Applying for Financial Aid — Students who are
Being a U.S. citizen or eligible non-citizen such as a
interested in applying for Federal Financial Aid assistance

are required to complete and sign a Free Application for
permanent resident, or in the United States for other than
Federal Student Aid (FAFSA) and several forms (electronic
temporary purposes.
and/or hard copy) to begin the process. All documents
 Having a valid social security number.
must be submitted in a timely manner to allow the
 Having a valid form of identification.
Financial Aid Office adequate time to process an
 Being registered for the draft with the Selective
application for Financial Aid. To apply for Financial Aid,
Service, for males who are at least 18 years old and born
the student must complete the following steps 1-4 by
after December 31, 1959.
accessing the website https://studentloans.gov:
 Having a high school diploma, GED or equivalent.

Apply and obtain a federal student aid PIN

Complete and submit the Free Application for Federal
 Not owing a refund on a federal grant or being in
default on a federal educational loan.
 Being enrolled or accepted for enrollment as a regular
Student Aid (FAFSA)
student in an eligible program.
 Making satisfactory academic progress (refer to the
At this time Toledo Restaurant Training Center does not
school catalog for the definition of satisfactory progress).
participate in the Direct Loan Program.
 Not having previously received a Bachelor’s degree
In addition, the student must complete and submit other
for Federal Supplemental Educational Opportunity Grant
required forms or documentation as requested by the
(FSEOG) and Federal Pell Programs.
school’s Financial Aid Office.
Note: For the purposes of applying for Financial Aid, a
Compliance Statement — The Federal Privacy Act of
dependent student is an undergraduate who is under the
1974 requires that students be notified in the event the
age of 24, not married, has no legal dependents, is not
disclosure of their social security number is mandatory.
an orphan or ward of the court, and is not a Veteran of
Students’ social security numbers are used to verify
the U.S.Armed Forces.
students’ identities and to process the awarding of funds,
Submitting the FAFSA — Once a student completes and
and the collection of funds.
submits a FAFSA, the information contained on the FAFSA
Student Eligibility for Financial Aid — The Free
is reviewed by the Department of Education’s Central
Application for Federal Student Aid will ask a series of
Processing System (CPS).An estimated family contribution
questions that will determine a student’s eligibility and
(EFC) will be calculated using a formula approved by
dependency status. If a student is considered a
Congress, which is based on the student’s (and/or spouse
26
Financial Aid
or parent’s) income and asset information. The student’s
Policy requirements. If you are a currently enrolled
EFC will determine the amount of Federal Pell Grant funds
student and you are applying for financial aid for the
the student may be eligible to receive. In certain cases,
first time, and your coursework does not meet the
verification of information submitted may be required. If
minimum academic progress requirements, you will
the student’s FAFSA is selected by the Department of
need to complete a Satisfactory Academic Progress
Education’s CPS, the school will be required to complete
(SAP) Appeal, as explained in the appeal process above.
additional steps to ensure the information the student
provided on the FAFSA is correct.
Undergraduate Students Who Exceed the Maximum
Determining Financial Need — The student’s financial
Timeframe, updated July 2012
need is the difference between the actual cost of their
education and the amount that the student (or parents)
will contribute (the EFC).Financial Aid is then used to cover
the gap between these contributions and the total cost of
the student’s education.
Here’s how it works:
Title IV Policies (Pell Funds)
Cost of Attendance (COA) tuition, fees, books, supplies,
room & board, transportation, & miscellaneous personal
Pell Grants for C.H.E.F. Career Diploma Students
expenses
If a student has received a Pell Grant, which will
– The student’s Expected Family Contribution (EFC)
cover tuition and laboratory fees, a student
= The student’s financial need
must only purchase their books and uniform.
Each school and each program within the school has a
different student expense budget. This will depend upon
The uniform must be purchased before CUL200
the tuition, course length, books, fees, supplies, etc. To
and books must be purchased before classes
illustrate how student budgets are determined, refer to the
start each term.
following sample chart provided by the Student Aid
Commission for 2013-2014 award year using an adequate
Federal Financial Aid Requirements
standard of living for various conditions. Actual tuition,
To qualify for federal financial aid, a student
books, fees, and supplies for a program in which the
student enrolls can be obtained from the school’s Financial
must have a high school diploma or a GED
Aid Office.
diploma
and be enrolled in an eligible
program. Financial aid
First-Time Financial Aid Applicants
eligibility is based on need, as determined by the
Current students who apply for financial aid are
U.S. Department of Education.
required to meet the Satisfactory Academic Progress
27
Financial Aid
of the grant funds the student was disbursed
Title IV Refund Policy
or could have been disbursed.
The policy below applies to any student who
receives
Federal Title IV funds. Federal Law now specifies
how a school must determine the amount of
Federal financial aid (Pell, Direct Sub/Unsub,
PLUS) that a student earns if they withdraw
prior to completing
Any grant amount the student has To return is
60% of a payment period. The amount of
a
Federal financial aid that the student earns is
Federal
grant
overpayment
and
arrangements must be made with the school
determined on a percentage basis. Once the
or the U.S. Department of Education to return
student has completed more than 60% of the
the funds.
payment period, all financial aid is considered
earned.
All returns owed the Federal government must
be made within 45 days of the date the school
Percent earned = number of hours scheduled up to
determines the student withdrew. Refunds
withdraw date divided by the total hours in the
will be made in the following order:
payment period. If the percentage is greater than 60%,
the student has “earned” the funds that were
disbursed or could have been disbursed.

Federal Pell Grant Program
Percentage unearned = 100% minus percent earned.

Academic Competitiveness Grant

Other Agencies

Student
When a student receives Federal financial aid in
excess of aid earned. The school returns the
lesser of: Institutional charges multiplied by the
Title IV Withdraw Policy
unearned percentage or Title IV disbursed
A student who desires to withdraw from the
multiplied by the unearned percentage
school must submit a letter requesting a
withdraw prior to leaving school. Generally,
The student returns any remaining unearned
only written notification to the school
aid not covered by the school that exceeds 50%
director will be considered an official
28
Financial Aid
withdraw. However, if a student is
incapacitated because of health or other
reasonable concerns, a verbal notice will be
considered.
An
unofficial
withdraw
occurs
when
a
student does not attend school for ten (10)
consecutive days and does not notify the
school of his or her intentions
to return. The date of withdraw will be the
11th day of absence, at which time a funds
return calculation will be performed based
on the students last date of attendance. If it
is determined that a return of funds is due
the Federal Financial Aid programs, it will be
completed with 45 days.
A copy of “Student Financial Aid Rights and Responsibilities”
is
available in the TRTC Offices
29
Tuition and Fees
Payment of Tuition and Fees
The balance of tuition and fees is due prior to the start of classes each term.
Preferred methods of payments:
Ů Credit card
Ů Checks
Ů Money orders
Students needing to arrange a payment schedule must contact the Director at the time of acceptance into the C.H.E.F.
Program.
Private Pay Tuition Policy
Withdraw Period
Withdrawn prior to the first day of
the session
Tuition Refund
Tuition Obligation
15% complete
100%
-0-
Withdrawn after academic session is
75%
25%
15% complete but before 25% complete
50%
50%
25%
75%
-0-
100%
Withdrawn before academic session is
Withdrawn after academic session is
25% complete but before 40% complete
Withdrawn after academic session is
40% complete
A student who withdraws before the first class and after the 5-day cancellation period shall be obligated for the
registration fee.
30
Tuition and Fees
Tuition is due prior to the beginning of each session. There is one (1) academic term (9 months in length) for
this program that is 900 clock-hours. Each session is consists of 300 clock-hours. The Private Pay Tuition Refund
Policy does not apply to federal financial aid students. If the student is not accepted into the school, all
monies paid by the student shall be refunded. Refunds for books, supplies and consumable fees shall be
made in accordance with Ohio
Administrative Code section 3332-1-10.
31
Policies
Attendance Policies
Ů Jobs and Family Services appointments
Students are expected to be on time for class
with documentation from case manager.
and attend all classes. When a student is absent
Ů Court ordered appointments (such
from a class it is the student’s responsibility to
asprobation
arrange to make up missed work. It is not
counseling, etc.) with court
mandatory for the instructor to permit a
officer, custody hearing,
documentation.
Please do not schedule medical appointments during
student to make up missed work. Assignments
class times. If it is unavoidable, please inform the
are due on the date given by the instructor,
instructor. Upon returning to school, bring
unless the instructor grants an extension.
documentation that lists the date, time, and duration of
the appointment. A judgment will be
A minimum of 75% attendance is required for
made by the Director whether to grant as an excused
program completion.
absence.
Excused Absence Policy
Unanticipated Absence
The Toledo Restaurant Training Center has
a
commitment
to
understands
all
that
students
Unanticipated Absences must be reported to
and
the office as soon as possible. Absences
extenuating
reported one- week after their occurrence,
circumstances do occur. In
and/or upon return to school will not be
acknowledgment of those situations, students
accepted. Unanticipated Absences are as
are allowed a total of 12 clock-hours of
follows:
anticipated and unanticipated excused
Ů Short-term illness or injury (either self or child).
absences per term.
Ů Documentation from a professional
practitioner that includes date and time of
Anticipated Absence
absence, or discharge papers from
TRTC Accepted forms of Anticipated Absences are as follows:
emergency room or clinic.
Ů Required court appointments must be
Ů Documented death or serious illnesses in
certified
the family.
by the Clerk of Court.
Ů Documented call to duty. (Required military duty.)
32
Policies
Kitchen Policies
Uniform Policy
Students must wear black pants, white shirt,
black beret and black non-slip safety shoes
while in the kitchen. This dress code is
required on all specified lab days. Failure to
follow dress code policy will result in dismissal
for the day and subsequent absence.
Appearance Standards
Standards that must be followed while in the kitchen.
Ů All students must be in appropriate clothing.
Ů Hair longer than the ears must be tied back.
Ů Hair nets are available for first term
Ů Any facial hair must be to ¼ inch (or wear a net).
Ů No wrist watches.
Ů No long earrings.
Ů No artificial nails.
Ů Mints are acceptable but NO GUM.
Ů School Policies
33
Academic Policies
that fail to pass a core course with a “C” or
better must retake the failed core course for
Orientation
a “C” or better in order to advance to the next
New student orientation is a half-day
term. Students
orientation program for all new students.
have one year from the end of their third
This includes an informational session on
term of enrollment to complete any and
school services offered, WorkKeys
all core
Assessment Testing, Financial Aid counseling
courses
failed
to
gain
their
diploma.
and a tour of the facility.
When placed on academic probation, a student must:
previous training or experience may be granted
Ů Speak with the Director to develop a plan
advanced standing upon proof of ability.
for resolving academic problems.
Ů Raise the grade point average to the
Book Policy
minimum standard during the next term.
Unless otherwise noted students are required
to purchase their own textbooks from outside
sources (ex. Amazon.com, Barnes and Noble,
etc.) A listing of all required books with
corresponding ISBN numbers will be provided
to students before the beginning of each term.
Academic Probation Policy
Conditions for Reentrance
A student will be placed on academic
probation if their term grade point average
A student who has been dismissed or
falls below “C” (2.0). Notification of academic
suspended for unsatisfactory progress may
probation will be a written warning from the
apply for reinstatement with a written Request
school, which will inform the student that
for Reinstatement to the Director. This request
continued unsatisfactory progress may result
must be a written letter to
Academic Make-up Testing
in dismissal from the school. Those students
34
Academic Policies
Students who have missed an exam during class
time may make-up the exam with instructor
approval, during a scheduled time. Students
must register in advance and a testing fee may
be assessed.
35
Academic Policies (continued)
Academic Honesty
Students are expected and encouraged to engage
in all aspects of their academic studies in an
honest and ethical manner. Should instances
of academic dishonesty arise; the following
policies and procedures will be in force.
Academic dishonesty is unethical behavior,
which in any way violates the standards of
scholarly conduct. It includes such behaviors
as cheating
on assignments or examinations, plagiarizing,
submitting the same or essentially the same
papers for more than one course without the
consent of
all instructors concerned, or the destroying
of or tampering with computer files. Also
included in academic dishonesty is knowingly
or intentionally helping another violate any
part of this policy.
Plagiarism is the failure to give credit for the
material from other sources. It includes, but is
not limited to, verbatim use of a quote without
quotation marks and adequate documentation,
submission
of a paper prepared by another person as one’s
own work, using the ideas, facts, words, or data
36
Academic Policies (continued)
of someone else and claiming them as one’s
own, or not documenting ideas, facts, words, or
data gathered in research.
Instructors who suspect a student of
academic dishonesty may resolve the
problem directly with the student. In cases
where culpability is
substantiated or admitted, the sanction may
include failure of the course as well as other
sanctions up
to and including suspension or expulsion from
the school. When a student is sanctioned, the
instructor must report the incident on an
Academic Dishonesty Form to the Director.
37
Academic Policies (continued)
Grievance Procedures
cases, the Director will investigate the complaint.
TRTC policy and federal law prohibit discrimination
If the complaint arises from a nonacademic unit,
on the basis of race, color, creed, religion, ethnic
the grievance statement will be forwarded to
origin, age, sex, or disability. When a student has
the administrative head of the unit, unless he or
reason to believe that his or her rights have been
she is the subject of the grievance. In such cases,
denied by reason of discrimination on the basis of
the Director will investigate the complaint. If a
race, color, creed, religion, ethnic origin, age, sex, or
student’s grievance alleges discrimination on the
disability,
basis of disability, the Board, who is the school’s
he or she may file in writing a formal grievance
Compliance Officer for Section 504 of the
with the Director. The Director’s Office is located
Rehabilitation Act of 1973, will also be provided
at 3450
with a copy of the grievance and will be involved
W. Central Ave., Ste. 102, 43606, telephone 419-
in resolution of the grievance as appropriate.
241-5100. The Director is the school’s designated
compliance officer for matters arising under Title
VI and Title IX of the Civil Rights Act. The grievance
statement should be as specific as possible
regarding the action(s) that precipitated the
grievance: date, place, and people involved;
efforts made to settle the matter informally; and
the remedy sought.
The Director shall forward a copy of the grievance
statement to the appropriate individuals within
one week of receipt of the statement. If a
complaint raises an academic question, the
grievance statement will be forwarded to the
faculty member of the appropriate course, unless
he or she is the subject of the grievance. In such
38
Academic Policies (continued)
copy may also be sent to the department
The Director or administrative head shall
and/or
investigate the matters set forth in the written
not
or administrative head may forward a copy of
actions
satisfied
with
Director (unless
whose actions (or inactions) are the subject of
the
resolution of the
the
Director has already
decided the case) and, from there, to the
the grievance, and
Board President.
may request a written response to the grievance
Complaints of discrimination which have not been
from appropriate individuals in the school. The
resolved through the grievance procedure may be
Director
directed to the State Board of Career Schools and
or administrative head may also choose to
Colleges, 30 East Broad Street, Suite 2481, Columbus,
interview witnesses, meet with concerned
Ohio 43215, telephone 614-466-2752.
parties, to receive oral or written presentations,
and to make other appropriate independent
inquiry. Within forty-five (45) days of the filing of
the grievance, the Director or administrative
head will make a decision as to the
merits of the student’s grievance, and the
appropriate resolution of the situation. If
resolution is not
possible within forty-five (45) days, the Director
administrative
head
shall
inform
the
student of the reasons for delay. Copies of the
decision by the Director or administrative head
will be sent to the student, the Director (when
by
him),
the
Board
(or
grievance, an appeal may be made to the
the grievance statement to the persons
issued
whose
appropriate. In the event that the student is
In conducting this investigation, the Director
not
persons
inactions) are subject of the grievance, as
grievance.
or
the
where
appropriate, and the administrative head. A
39
Academic Policies (continued)
program completion to retake any and all core
Satisfactory Academic Progress (SAP)
TRTC students receiving Federal Financial Aid
courses failed.
are required to meet Satisfactory Academic
The Satisfactory Academic Progress Policy
Progress (SAP) standards. SAP status is verified
addresses your academic progress during all
each academic term, in compliance with
terms
which you are enrolled at TRTC, weather or not you
applicable state and federal laws.
received financial aid during those terms.
To maintain Satisfactory Academic Progress, students
must:
Complete 75% of attendance for the enrollment status
Ů Maintain and overall GPA of 2.0 or higher
upon which their financial aid package was calculated.
Ů Have an attendance rate of 76% or greater
Ů Receive a “C” in all core classes
Graduation Requirements
All eligible students may participate in the
If these standards are not met the
graduation ceremony. All certification
student will placed on academic
certificates are issued at the end of the
probation. Notification of academic
program with diploma at graduation. Eligibility
probation will be a written warning from
to graduate is determined based on
the school, which will inform the student
satisfactory completion of the following: Ů
that continued unsatisfactory progress may
Minimum of 75% overall attendance
result in dismissal from the school. Those
Ů Overall GPA of 2.00 or higher
students that fail to pass a core course with a
Ů Pass all core courses*
“C” or better may move on to the next term
Ů All financial obligations met for Toledo Restaurant
however must retake the failed core course
Training Center
for a “C” or better in order to
graduate. If a student withdraws the time will be
C.H.E.F. Program Core Classes:
counted towards the quantitative and maximum time
Ů CUL100 Basic Professional Cooking
frame. Students only have one year after
Ů BAK100 Basic Professional Baking
40
Academic Policies (continued)
Ů LAB100 Basic Culinary Lab
Ů LAB200 Intermediate Culinary Lab
Ů CUL200 Intermediate Professional Cooking
Ů CUL300 Student Externships
Ů BAK200 Intermediate Professional Baking
Ů LAB300 Culinary Lab
No Longer Eligible
A student loses federal student aid eligibility by
failing to adhere to one or more of the SAP
components for two consecutive terms.
Financial Aid Warning:
In the case of a student’s SAP falling below the
school’s standard and the student is notified of
financial aid probation status in writing on his term
transcript. The student must raise both the term
and cumulative GPA during the next enrollment
period to a minimum 2.0, and complete at least
75% overall attendance rate.
Financial Aid Probation
Probation lasts for one term and SAP is
recalculated at the end of the probationary term.
The student must earn both a term and cumulative
GPA of 2.0 or greater.
Grading System
The following system will be used by the
instructors in evaluating student achievement.
Grades of A, B, C, D, and F will be used to calculate
41
Academic Policies (continued)
GPA, at the end of each term.
Grade
Values
Points
A
B
C
D
F
Pass/Fail
I
W
Superior
Good
Passing
Poor but Passing
Failure
Pass/Fail
Incomplete
Withdraw
4.0
3.0
2.0
1.0
0.0
2.0/0.0
0.0
0.0
MAXIMUM TIME FRAME
All students must complete the educational program within the maximum time frame, which is based on attending at least
75% of the scheduled hours. The maximum time frame applies to all students, even those students not receiving
Title IV funding.
Course
Length
Chef Program
Maximum Time Frame
42.86
63.85
Academic Probation Policy
Students failing to meet minimum requirements will be notified in writing and placed on Financial
Aid Warning for the subsequent term. They will be counseled regarding actions required to attain
satisfactory requirements by the next term. .During the Financial Aid Warning period, students are
eligible, if applicable, to receive financial aid funds. If, at the end of the Financial Aid Warning
period, the student still has not met both the attendance and academic progress requirements,
he/she will be ineligible for Title IV assistance.
A student will be placed on academic probation if their term grade point average falls below “C”
(2.0). Notification of academic probation will be a written warning from the school, which will
inform the student that continued unsatisfactory progress may result in dismissal and loss of
42
Academic Policies (continued)
financial aid. Those students that fail to pass a core course with a “C” or better must retake the
failed core course for a “C” or better in order to advance to the next term. Students have one year
from the end of their third term of enrollment to complete any and all core courses failed to gain
their diploma.
When placed on academic probation, a student must:
Speak with the Director to develop a plan for resolving academic problems. Raise the grade point
average to the minimum standard during the next term, and maintain 75 over attendance.
43
Academic Policies (continued)
to calculate any returns owed the Federal
Course Withdraw Procedure
government.
Students may withdraw from a term within
eighteen (18) days of the beginning of the term.
Leave of Absence Policy
Withdrawing from a term causes course grades
If a student experiences extenuating
to appear as a “W” on the student’s transcript. If
circumstances and must leave the school for an
a student withdraws from a term after the 18
extended period
days, an “F” will be assigned for all courses. Before
of time, the student must meet with the
withdrawing from a course, students should
Director. At the time of the meeting, the
consult the instructor. All students must obtain
Director and the student will complete a
the Director’s written authorization in the form
“Change of Status” form. Depending on the
of the “Withdraw/Change of Status” form,
length of the leave of absence, the Director
before withdrawing from the term. Dropping or
may assign “incompletes” (I) to the student’s
withdrawing from courses can have serious
courses. If the student does not return
financial and academic implications, possibly
after the leave of absence is complete, the
affecting billing and financial aid. Students are
student’s status will change to a “W”.
strongly encouraged to consult with the
Director before withdrawing. Students are
considered the responsible parties for any and
all transactions processed against their
academic record.
Unofficial Withdraw
The school will consider a student to have
unofficially withdrawn should the student miss
fourteen (14) consecutive days of attendance
without notifying the school. A grade of “F” will
be recorded for all remaining courses. The last
week of the student’s attendance will be used
44
Academic Policies (continued)
course is lower than the original grade. A student must
Incomplete Terms
repeat core courses required
If a student experiences extenuating
for graduation in which a failing grade has been received.
circumstances and must leave the school for
Other failed courses may be repeated upon the approval of
an extended period
of
time,
an
instructor may
the
Director.
request an
“incomplete” (“I”) for the student, where the
Repeating Courses Policy
student must make arrangements with the
The limit on the total number of times a student is
instructor for each of his or her courses to
permitted to take a course is three. A leave of
complete missed work, or request a grade of
absence or withdraw is not counted as a repeat.
“incomplete” (“I”) for that term. All approvals
Before a student will be allowed to repeat a course
for “incomplete” (“I”) grade requests must be
for the second time, he/she must meet with the
approved by each course instructor and the
Director to complete an academic plan for
Director. Proper documentation, including
remediation. The Director will monitor the student’s
an “Incomplete Request Form” is required. All
progress if allowed to take the course for the third
incomplete course work must be completed
time.
within two weeks after receiving the grade of
Repeated courses are counted in the “hours
“incomplete”.
attempted” calculation for financial aid purposes and
the repeat grade is treated in the cumulative GPA in
Once the student has completed the required
accordance with school’s policy. All repeat courses
work for the course to the satisfaction of the
are counted in total attempted hours.
instructor, the “I” grade is removed and a letter
grade is substituted. Unless a previously
approved extension is given by the course
instructor, all course work must be completed
within two weeks or the “I” may be subject to
Treatment of Repeated Coursework for Financial
change to a grade of “F.”
Aid Disbursement.
Only hours attempted and the grade earned in the
Only hours attempted and the grade earned in the
repeated course will be used in calculating the grade
repeated course will be used in calculating the grade
point average, even if the grade earned in the repeated
point average, even if the grade earned in the
45
Academic Policies (continued)
repeated course is lower than the original grade. A
American Culinary Federation trained and approved
student must repeat core courses required for
chef. Toledo Restaurant Training Center Director
graduation in which a failing grade has been
will evaluate official transcript(s) and
received. Other failed courses may be repeated upon
documentation of previous education and training
the approval of the Director
to determine if an appropriate transfer of credit(s) is
applicable.
Transfer Credits
Transfers from technical colleges, business
colleges, and other schools lacking regional
Students seeking credit for work completed at
accreditation
other colleges will need to request that official
but having accreditation by another agency
transcripts from each college attended be mailed
recognized by the Department of Education are
directly from that college to Toledo Restaurant
evaluated as follows:
Training Center. The
The student is required to earn a GPA of 2.00 or
higher in the first term completed at TRTC
before credits can be transferred. If the student
does not meet this criterion, credits will not be
student is responsible for requesting this official
transferred.
transcript; it is highly recommended that the
Credits may be accepted only upon the
transcript
recommendation of the Director. Before
be received during the first term. Transcripts from
credit is awarded, previous course work maybe
other institutions become part of the student’s
subject to validation by the school previous work
permanent academic file and cannot be copied for
experience may be accepted if proper
distribution. The
documentation can be provided that the student
has gained their work experience under an
46
Academic Policies (continued)
Director will evaluate each transcript and
determine the total number of credit hours which
may be transferred.
The maximum number of hours transferred
cannot exceed 25% of the total number or hours
required in the program. Transferred credits will
be counted as earned
hours only and will not be calculated in the
student’s grade point average. Students with
previous training or
experience may be granted advanced standing
PROBATION AND REESTABLISHMENT OF
upon proof of ability.
SATISFACTORY PROGRESS
A student may appeal the Financial Aid ineligible
decision if he/she has a reason for not making
satisfactory progress and if he/she can document
that the circumstances that caused the
unsatisfactory progress determination have in
some way changed and that satisfactory
academic progress standard can be met by the
end of the next evaluation period. A student has
five (15) calendar days from the date of
notification that they are not meeting the second
consecutive satisfactory progress determination
to appeal the unsatisfactory progress
determination. If the student appeals the
decision, and prevails on appeal, they will be
placed on Financial Aid Probation. The basis for
47
Academic Policies (continued)
filing an appeal, such as death of a relative,
injury or illness of the student, or other special
circumstances, must be documented. The
student may obtain an Appeal Form from the
office, once the Appeal Form has been
academic and attendance requirements for two
completed by the student it must be returned to
(2) consecutive terms, and does not prevail on
the office.
appeal, the student will be determined as not
If the school grants the appeal, it may impose
making satisfactory progress and may be
conditions for the student’s continued eligibility
terminated.
to receive Title IV, such as changing schedules
This policy applies to all students regardless of
for students who are not meeting academic
whether or not they are eligible for Title IV
requirements the school’s director will develop
funding programs. In order to comply with DOE
an academic plan that will assist the student in
requirements the terminology financial aid
meeting the school’s academic requirements by
warning or financial aid probation will be used
the next term.
for both Title IV and non-Title IV students.
If the appeal is granted the student will be
placed on Financial Aid Probation for one term.
Special Situations
if at the end of the Financial Aid Probation
period the student has not met both academic
Readmitted Students
and attendance requirements all federal aid will
Readmitted students are required to meet the
be suspended. Students may reestablish
Satisfactory Academic Progress Policy
satisfactory progress by meeting minimum
requirements.
attendance and academic requirements at the
If you are returning to TRTC after an absence, and
next evaluation period. If the student has not
your former coursework would indicate that you
met
are below the minimum progress requirements,
you will need to appeal for reinstatement for your
student aid eligibility by submitting a Satisfactory
Academic Progress (SAP) Appeal Form for
48
Academic Policies (continued)
Readmitted Students explaining:
are not eligible for financial aid payment. As such,
they are not evaluated in the review of the student’s
1. You must explain the circumstances that kept
satisfactory academic progress.
you from meeting the satisfactory academic
progress standards in the past.
Leave of Absence Policy
2. You must explain your plan for corrective action
If a student experiences extenuating circumstances
- that is, tell us what changes you have made that
and must leave the school for an extended period
will allow you to be successful in the future.
of time, the student must meet with the Director. At
3. You must describe your current educational
the time of the meeting, the Director and the
objective and your plan for successfully achieving
student will complete a “Change of Status” form.
this goal at TRTC. If you are transferring in new
Depending on the length of the leave of absence,
academic credit, please explain how the transfer
the Director may assign “incompletes” (I) to the
credit relates to your current educational
student’s courses. If the student does not return
objective at TRTC.
after the leave of absence is complete, the student’s
status will change to a “W”.
Students Who Withdraw
The Office of Financial Aid reserves the right to
suspend students who completely withdraw - i.e.,
students who fail to demonstrate any measurable
progress within a given term. If you withdraw
completely or fail to complete all of your courses in
a term, you may be suspended and asked to
appeal.
Disbursements & Credits
Courses Taken for Audit
Audited courses do not earn academic credit and
49
Academic Policies (continued)
How disbursements are handled, when a student
any Title IV per HEA Sec.484(r)(1) and 20
has a credit balance, a refund is disbursed within
U.S.C.1091(r)(1).Students whose eligibility has been
14 days.
suspended due to a drug conviction may resume
eligibility if they successfully pass two (2) unannounced
If your account was paid using federal or state
drug tests conducted by a drug rehabilitation program
financial aid (in whole or in part) and you drop a
that complies with criteria established under HEA
course, your account may be reviewed to
Sec.484(r)(2) (20 U.S.C.1091(r)(2)).
determine your revised eligibility and your credit
balance refund, if any, will be issued within 14
Non-credit remedial courses
days.
timeframes
N/A
Academic Make-up Testing
Students who have missed an exam during class
Return to Title IV POLICY FOR VERIFICATION
time may make-up the exam with instructor
OF TITLE IV FUNDING
approval, during a scheduled time. Students must
The school has policies and procedures that it follows
register in advance and a testing fee may be
for verification of Title IV funding. The school
assessed.
provides students with a verification form so they can
collect the necessary information. The school gives
the student a 30-day deadline to return the form to
the financial office with verification items attached.
If verification documents are not submitted by the
due date, the student will be placed on a monthly
cash pay status until verification is completed. The
school’s office will a issue a change in EFC form for
ELIGIBILITY OF FINANCIAL AID AFTER A
students to sign if their EFC changes. EMS handles
DRUG CONVICTION
our student overpayments and alerts the school so it
Students will be given written notice advising them that
can make changes to the award packet, which is
a conviction of illegal drugs, of any offense, during an
reported to Common Origination and Disbursement
enrollment period for which the student was receiving
(COD) for the Department of Education.
Title IV financial aid will result in the loss of eligibility for
50
Academic Policies (continued)
If a student has eligibility for Title IV aid after
withdrawing, a post-withdrawal disbursement will be
determined. Once posted to the student’s account,
a refund will be made within 14 days.
51
-
Student Code of Conduct
or ridicule, or any form of violence, abuse, or
Student Conduct
failure to accord to any student the
The Director is responsible for implementing the
Student
Code of Conduct. In the interest of all members of
dignity due to the student. Consent of a student
does not exempt any person(s) from this
the Toledo Restaurant Training Center community,
regulation.
the following acts may result in disciplinary action,
up to and including expulsion.
Drug Policy
Ů Alteration or misuse of TRTC documents or
In accordance with the requirements of the DrugFree
Workplace Act of 1988, the Toledo Restaurant
technology systems, including email
Ů Physical or verbal abuse of any persons associated
Training Center establishes the following policy: Any
with the school or any visitor
student found to be manufacturing, distributing,
Ů Entry into any school facility without authorization
dispensing, in possession, or using a controlled
Ů Theft or willful damage to school property or to
substance on the Toledo Restaurant Training
that of its members or visitors
Center’s property, will be subject to disciplinary action
Ů Threatening, disorderly, indecent, offensive, or
up to and including dismissal from the Toledo
lewd conduct, including the use of the Internet
Restaurant Training Center as provided in the Toledo
Ů Gambling of students and visitors
Restaurant Training Center’s Rules and Regulations.
Bullying and Hazing
TRTC reserves the right to notify parents or guardians of
Discrimination because of age, race, gender, color,
religion, creed, national origin, ancestry,
students younger than 21 years of age who violate the
TRTC’s drug or alcohol policies. Parents may be notified if
disability, military or veteran service, marital
a student requires medical attention as a result of any
status, political
violation.
belief, or any other nature is prohibited and will
Weapon Possession
result in disciplinary action.
TRTC prohibits the presence of a firearm, deadly weapon
or dangerous ordnance anywhere on our
Hazing by any group or organization is not allowed
premise or property. Any violators will be subject
at TRTC. Hazing is defined by any action or activity
to the strongest legal action by TRTC including
taken or situation intentionally created, whether
disciplinary action up to and including
on or off campus, which produces mental or
termination, the use of law enforcement and the
physical discomfort, embarrassment, harassment
use of criminal prosecution measures.
52
-
Student Code of Conduct
This procedure applies to anyone with or without a
concealed carry license, excluding responding law
enforcement officials. This procedure applies to
Board Members, visitors, vendors, employees, truck
drivers, couriers, contractors and students.
This list is not all-inclusive.
A deadly weapon or dangerous ordnance can be
any firearm, explosive, switchblade knife with blade
longer than 2.5 inches in length or any weapon of a
dangerous nature. This list is not all-inclusive.
Premise and/or property can be defined as building, parking lot
and programs. This list is not all-inclusive.
To ensure the safety and well-being of all
employees, students, customers and other visitors,
TRTC reserves the right to inspect and/or search in
appropriate
circumstances, all areas of TRTC and personal
belongings of students and visitors.
53
Student Code of Conduct (continued)
Cell Phone Use/Texting
Computer Lab
Cell phones should be turned off or on silent
The TRTC Computer Lab is available to students
during class. For emergencies, students may be
during office hours for course related work. Due
contacted through the TRTC office if necessary.
to limited computer terminals, TRTC reserves
the right to ask a student using the computers
Profanity
for personal use to vacate the computer lab if
Profanity will not be tolerated while on school
another student needs the computer for
property. Crude language will result in a dismissal
school related activities.
for the day and an incident report in the
Computer Acceptable Use
student’s file. Repeat offenses may result in
permanent dismissal from the program.
All individuals that access the TRTC’s network
resources are required to use them in a
Smoking Policy
responsible manner. The TRTC prohibits the use
Smoking is not permitted on the TRTC campus.
of the Internet to transmit any material that is in
The TRTC campus is any building or classroom
violation of any federal, state or local laws or
space where TRTC classes are held.
regulations. This includes, but is not limited to, the
following:
Visitors
Copyrighted
Ů
Guests and children of students visiting the
material
TRTC are required to observe all TRTC policies
Ů
Threatening material
and regulations. The student who invites a
Ů Obscene material
guest or children is responsible for informing
Ů Material protected by trade secret
them of all policies; the student is also
Ů Sexual harassment and/or other
responsible for the guest’s or children’s
forms of discrimination
behavior and will be held accountable
through the TRTC’s student discipline process.
The Toledo Restaurant Training Center also
prohibits the use of network resources to
Guests and children are not allowed to attend classes.
54
Student Code of Conduct (continued)
transmit any material that is in violation of
TRTC’s policies and procedures.
Any other conduct contrary to the mission of TRTC
will be addressed and disciplined as needed.
55
Student Code of Conduct
Replacement of Items
and procedures of TRTC. Actions may include
TRTC is not responsible for the cost of
dismissal from the TRTC.
replacement on any books or other items that
Technology access and usage rights will
are lost, misplaced, or stolen.
immediately be revoked if a student is
dismissed or expelled. In the event of violations
Parking Policy
of local, state or federal law,
Students may park in the Westgate Office
Violations will be reported to appropriate
parking lot, students are prohibited from using
authorities. The TRTC will cooperate fully in
the spaces near the main Westgate Office
investigation and/
Building entrance marked “visitor”. This policy is
or prosecution of law violations by law
subject to change and students will be given
enforcement authorities.
proper notice of additional parking regulations.
At no time should students leave their vehicle
overnight in the parking lot. Vehicles
left overnight may be subject to tow and all fees
will be the responsibility of the student. Student
vehicles (make, model and license plate number)
must be on file and registered in the TRTC office.
Disciplinary Actions for Policy
Violations This acceptable use policy is
intended to promote the mission of the TRTC
by encouraging responsible
conduct and use of the TRTC’s technology
resources. Disciplinary action for violating this
policy shall be governed by the applicable policies
56
Student Code of Conduct
Ů To be fully acquainted and comply with the
Student Rights & Responsibilities
published rules and regulations of TRTC.
All members of the academic community have
Ů To comply with all local, state, and federal laws.
rights and responsibilities. These help create an
Ů To recognize that student actions reflect upon
atmosphere of concern and caring, one
the individuals involved as well as upon the
conducive to the teaching/learning process.
entire TRTC community.
Ů To recognize TRTC’s obligation to provide an
Student Rights
environment conducive for learning and
Ů Freedom from threats.
academic inquiry.
Ů Freedom from acts of violence.
Ů To adhere to the academic requirements
Ů Freedom from unfair or obscene treatment
determined by individual instructors.
from others.
Ů Freedom from interference from others in an
unreasonable and unauthorized manner while in
class, activities and public events.
Ů Freedom from theft and willful destruction of
personal property.
Ů Right to study and learn in an atmosphere of
academic freedom.
Ů Right to fundamental fairness in TRTC
disciplinary action.
Ů Right to be governed by justifiable academic
regulations.
Ů Right to be informed of the regulations for
academic and social conduct, and graduation
requirements of TRTC.
Ů Right to petition for redress of grievances,
academic and non-academic.
Student Responsibilities
Ů To respect the rights and property of others.
57
Harassment and Complaints
Ů A decision is based on an individual’s
Harassment Policy
acceptance or rejection of such conduct.
TRTC is committed to maintaining a work environment that
is free of all forms of discrimination and conduct that can
Ů Such conduct interferes with an individual’s
be considered harassing, coercive, or disruptive,
performance or creates an intimidating,
including sexual harassment. In keeping with this
hostile or offensive environment.
commitment, we will not
tolerate any form of harassment against any member of the
TRTC community by anyone, including directors, faculty,
employees, vendors, clients, or other students. All students
Ů While sexual harassment encompasses a wide
range
of
conduct,
some
examples
of
specifically prohibited conduct include
Ů Promising a reward, directly or indirectly, if the
are expected
person complies with a sexual oriented request.
to avoid any behavior or conduct that could
Ů Threatening or retaliating against a person,
reasonably be interpreted as harassment.
directly or indirectly, if the person refused to
Harassment Definition
comply with a sexually oriented request.
Harassment consists of unwelcome conduct, whether
verbal,
physical, or visual, that is based upon a person’s protected
Ů Engaging in indecent exposure.
Ů Making sexual or romantic advances toward a
status, such as race, color, religion, national origin, sex,
person or persisting despite the person’s
ancestry, age, disability, pregnancy, sexual orientation,
rejection of the advances.
veterans, membership in the military reserves or National
Ů Sex-oriented verbal “kidding”.
Guard, or any other characteristic protected by law.
Ů Display of foul or obscene printed or visual
Harassment includes conduct that denigrates or shows
material.
hostility or aversion toward an individual.
Sexual Harassment Defined
The Equal Employment Opportunity Commission (EEOC)
guidelines define sexual harassment as unwanted or
unwelcome sexual advances, requests for sexual favors or
other verbal or physical behavior of a sexual or sex-based
nature where:
Ů Submission to such conduct is made either
explicitly or implicitly to a term or a condition of
an individual’s grade or continued enrollment.
58
Harassment and Complaints
While such conduct generally can amount to sexual
Complaint or Grievance Procedure
harassment only if it is both unwelcome and either
All student complaints should be first directed to the
school personnel involved. If no resolution is
severe or pervasive, TRTC nonetheless discourages any
such conduct in the school, regardless of the
forthcoming, a written complaint shall be submitted
circumstances. All students should understand the
to the director of the school. Whether or not the
importance of informing an individual whenever that
problem or complaint has been resolved to his/her
individual’s behavior is unwelcome, offensive, in poor
satisfaction by the school, the student may direct
taste, or inappropriate.
any problem or complaint to the:
Sexual harassment can be physical and/or
Executive Director
psychological in nature. A combination of a series of
State Board of Career Colleges and Schools
incidents can constitute sexual harassment even if
35 East Gay Street, Suite 403, Columbus, Ohio, 43215
one of the incidents considered on its own would not
Phone 614-466-2752
be harassing.
Toll free 877-275-4219
Harassment Complaint Procedure
A student who believes that he or she may have been
subject to discrimination, harassment, or any
unwanted sexual attention should:
Ů If possible, make their unease and/or
disapproval directly and immediately known to
the harasser, including requesting them to
stop;
Ů Make a written record of the date, time, and
nature of the incident(s) and the names of any
witnesses; and
Ů Report the incident to his/her appropriate instructor
or
Director.
False accusations, brought forward in malice however, will
not be condoned and appropriate levels of discipline will be
carried out, up to and including termination.
59
Family Educational Rights & Privacy Act
be provided to the student when notified of the
Family Education Rights and Privacy Act
right to a hearing.
(FERPA)
The Family Educational Rights and Privacy Act (FERPA)
afford students certain rights with respect to
The right to provide written consent before the
their education records. These rights include:
from the student’s education records, except to
TRTC discloses personally identifiable information
the extent that FERPA authorizes disclosure
The right to inspect and review the student’s
without consent. The Toledo Restaurant Training
education records within 45 days of the day TRTC
Center discloses education records without a
receives a request for access. A student should
student’s prior written consent under the FERPA
submit to the Director a written request that
exception for disclosure to school officials with
identifies the record(s) the student wishes to
legitimate educational interests. A school official
inspect. The Director will make arrangements for
is a person employed by the TRTC in an
access and notify the student of the time and
administrative, supervisory, academic or
place where the records may be inspected.
research, or support staff position (including law
The right to request the amendment of the
enforcement unit personnel
student’s education records that the student
and health staff); a person or company with whom
believes are inaccurate, misleading, or otherwise in
the TRTC has contracted as its agent to provide a
violation of the student’s privacy rights under
service instead of using TRTC employees or officials
FERPA. A student who wishes to ask the TRTC to
(such as an attorney, financial aid officer, auditor, or
amend a record should write the Director and
collection agent); a person serving on the Board of
clearly identify the part of the record the student
Directors; or a student serving on an official
wants changed, and specify why it should be
committee, such as a disciplinary or grievance
changed. If the TRTC decides not to amend the
committee, or assisting another school official
record as requested, the TRTC will notify the
student in writing of
the decision and the student’s right to a hearing
regarding the request for amendment. Additional
information regarding the hearing procedures will
60
Family Educational Rights & Privacy Act
A school official has a legitimate educational
who do not wish their name or likeness to be used
interest if the official needs to review an
should notify the Director in writing that the
education record in order to fulfill his or her
student wishes to withhold permission to publish
professional responsibilities
certain information.
for the TRTC. Upon request, the TRTC may also disclose
The right to file a complaint with the U.S. Department
education records without consent to officials of
of Education concerning alleged failures by the
another school in which a student seeks or intends to
TRTC to comply with the requirements of FERPA.
enroll. TRTC may disclose information on a student
without violating FERPA through what is known as
The name and address of the Office that administers FERPA is:
“directory information.” Directory information includes
Family Policy Compliance Office
the student’s name, address, telephone listing,
U.S. Department of Education
electronic mail address, photograph, date and place
400 Maryland Avenue, SW
of birth, field of study, dates
Washington, DC 20202-
of attendance, grade level, enrollment status (e.g.,
5901
full- time or part-time), participation in officially
recognized activities, degrees, honors and awards
received, the most recent educational agency or
institution attended, and other similar information.
A student has the right to
refuse to
let
the
TRTC designate as directory
information any or all of these types of information
about the student. A student has 14 days from the
first day of each semester to notify the Director in
writing that the student does
not want any or all of those types of information
about the student designated as directory
information. TRTC representatives may take
photographs and videos of students participating in
academic or extra-curricular activities and use them
in TRTC publications, news releases, or for other
similar purposes. Students who have questions or
61
Disability Policy
attention deficit disorders must describe the
Students with Disabilities
To receive academic accommodations, students with
disabilities must have appropriate documentation
student as an adult, age 18 or older, and can also be
of
You cannot be denied admission solely because of a
the disability on file with the Director. Because
disability. If you voluntarily report a disability, you will
students receive academic accommodations term
receive information about available support
by term only, students must confer with the
services. When the results of standardized tests
Director at the beginning of each term.
(ACT/SAT) are requested as a component of the
certified by an educational specialist.
admissions process, scores from their
In order to receive services, you must first be
admitted
Center.
to
the
Second,
Toledo
you
administration under special conditions are
Restaurant Training
need
to
acceptable. If you have been diagnosed with a
present
learning disability or an attention deficit disorder
documentation of the disability to the Director.
and received disability services when you were an
Documentation of the medical, psychological, or
learning
disability
must
be
elementary or high school student, documentation
completed by a
presented must
physician,
be current for you as an adult.
a state or federal rehabilitation specialist, a
psychiatrist, or a licensed psychologist. This
documentation should be current at the time of
enrollment or when academic
adjustments are implemented, should describe
functional limitations, and should include
recommendations for academic adjustments
appropriate to the disability. Changes in medical and
psychological disabilities should be reported to the
Director as they occur.
Finally, you should meet with the Director each term
to determine the academic adjustments necessary
for the classes in which you are enrolled.
Documentation for learning disabilities and
62
Disability Policy
Regional Office XII Michigan
Disability Grievance Procedure
Toledo Restaurant Training Center has adopted an
internal grievance procedure providing for
Ohio Office for Civil Rights, Cleveland Office
prompt and equitable resolution of complaints
600 Superior Avenue
alleging any action prohibited by the Office of Civil
East Bank One Center, Room 750
Rights regulations implementing Section 504 of
Cleveland, Ohio 44114-2611
the Rehabilitation Act of
Phone: 216-522-4970w
1973 and the Americans with Disabilities Act (ADA) of
Fax: 216-522-2573
1990.
TDD: 816-891-0582
U.S. Department of Education
Section 504 states, in part, that “no otherwise
Utilization of this grievance procedure may be a
qualified handicapped individual…shall solely by
prerequisite to the pursuit of other remedies. These
reason of a handicap, be excluded from the
rules are designed to protect the rights of interested
persons, to meet appropriate due process standards,
participation in, be denied the benefits of, or be
and to assure that the Toledo Restaurant Training
subjected to the discrimination
Center complies with Section 504/ADA and the
under any program or activity receiving federal
implementing regulations.
assistance…The ADA extends this guarantee to
the private sector.”
Complaints should be addressed
to: Karen Everage, TRTC Director
Toledo Restaurant Training
Center
3450 W. Central Ave, Ste. 102
Toledo, Ohio 43606
The right of a person to a prompt and equitable
resolution of the complaint filed shall not be
impaired by the person’s pursuit of other remedies
such as the filing of a Section 504/ADA complaint
with the responsible federal department or agency,
such as:
63
Health and Safety
understanding that the expenses will be the
Emergency Response Statement
responsibility of the injured.
In case of a tornado, your instructor will direct
you to the nearest shelter, in accordance with
For routine illness and injury situations,
Toledo Restaurant Training Center’s Policy for
employees and students are to contact their
Tornado Warnings and Tornado bWarning
personal health care providers.
Procedures. In case of a fire, your instructor
will help direct you
In case of life threatening emergencies:
to the nearest exit. Please evacuate in a calm
Call 911 and then notify an available faculty or staff
and efficient manner. Do not use the
member.
elevator. Do not block building entrances
once you are out, even in inclement weather.
Fire drills are performed annually in the
summer months by the building
management.
For any other emergencies that may arise
while classes are in session, information will
be communicated through either the faculty
or staff of TRTC. All students and guests are
expected to abide by the instructions of
faculty or staff during emergency events.
Emergency Medical Authorizations
Every effort will be made to notify parents,
spouse, or nearest relative before action is
taken. If necessary, referral and/or transport
to a hospital will be provided with the
64
Health and Safety
Crime Statistics
In support of and in compliance with the United
State Department of Education, Title II of Public
Law
101-542, Crime Awareness and Campus
Security Act of 1990, better known as the
Jeanne Clery Act, crime statistics report are
available in the TRTC office.
Closing and Delays
When considering closing or delaying the
opening of Toledo Restaurant Training
Center, the Administration takes into
account a number of factors, including:
Ů Local and regional weather forecasts
Ů The County Snow Emergency Level
Ů Road condition information from the Ohio
Department of Transportation
Ů The status of comparable institutions
(universities and training centers)
Announcements will be made on:
Ů WTVG Channel 13
Ů WTOL Channel 11
Students are asked not to call the Training Center to
inquire about classes. Classes will meet unless a
closing is announced through the media.
65
Any student who is eligible for veterans
Advising
Advising is provided to students before, during
benefits or would like more information
and after enrollment with the school.
about VA rules and veterans programs
should contact the State Approving Agency
Employment Assistance
for Veterans Training at
Career and job placement services are available
614-466-8719, or
to students through the Director of Student
Lucas County Workforce Development Agency
Services. Job matching services, employment
Veteran Services at 419-213-6300.
testing, and job fairs are offered with the
assistance of The Source of Northwest Ohio
and the National Restaurant Association.
Tutoring
All instructors are required to hold weekly office
hours. Extra time needed by a student is
available with an instructor upon request of
appointment. Instructors’ office hours may be
found on the course syllabus.
Veterans Information
In cooperation with the Veterans
Administration TRTC participates in
numerous veterans benefits programs,
including educational assistance,
rehabilitation, deferred payment, and
tutorial programs.
66
Math Assistance
Computers, textbooks and variety of reference
Additional math tutoring is offered by
materials are available. Students are invited to
appointment only with the math instructor. The
work on their own or in a small group, use the
primary focus of the Math Assistance service is
computers, resources and attend scheduled
to support students with math problems and
workshops.
questions. Math Assistance is also available for
any students who wish to refresh their skills
before any state testing. Calculators are
available for student use during tutoring
sessions.
Study Skills Support
TRTC provides individual and group tutoring
for fundamental study skills and specific
culinary courses for self directed tutoring in a
variety of areas. TRTC assists students in
understanding their learning styles and study
skills.
Writing Support
TRTC supports academic and job related
needs of TRTC students. The TRTC team works
with anyone at any stage of the writing
process with all types
of writing. One-on-one sessions provide
guidance and the opportunity to improve
writing skills. TRTC team does not edit, but will
offer help in developing, composing,
researching, revising, and proofreading.
67
68