The Enrollment Services
Division at Georgia State
University Welcomes…
YOU
1. Provide some helpful tips in Navigating Your
Enrollment
2. Go over Incept checklist
3. Answer brief questions
Helpful tips on navigating your
Enrollment
Registrar
 Registration errors—students first contact
academic department (all solutions to errors at
http://registrar.gsu.edu/registration/registrationerror-messages/)
 Registration holds—students should first be directed
to find holds on PAWS
 Academic records—transcripts and enrollment
verifications available on PAWS
Registration Hold on PAWS
Emergency Contact
 Students must update each semester,
prior to next term’s registration
 Hold on account until information is
updates
 Student must add themselves and one
other contact
Helpful tips on navigating your
Enrollment
Registration Agreement
A students authorization to enroll in courses at Georgia
State University is expressly conditioned upon acceptance
of all terms and conditions set forth in the Registration
Agreement. Student must agree to the terms by clicking
an “I Agree” button when they first enter the registration
system. Students who do not accept the terms and
conditions of Registration Agreement will not be
permitted to register in courses and will find a hold placed
on their account.
Helpful tips on navigating your
Enrollment
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Students are responsible for dropping or withdrawing
from their course(s) by the deadline dates on PAWS.
If the student has a hold on their account that prevents
them from dropping or withdrawing they will need to
contact ESC office immediately.
If you’re not able to pay for tuition and fees by the
payment due date, you are responsible for dropping or
withdrawing your courses on PAWS. The Registrar’s
office is not responsible for dropping or withdrawing
your courses.
Helpful tips on navigating your
Enrollment
Financial Aid
 FAFSA completed at www.fafsa.ed.gov
 Additional documents possibly needed listed on PAWS
 Processed awards listed on PAWS—students must accept
loans
 GSU Scholarships mostly handled with the Scholarship
Resource Center
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251 Sparks Hall
404-413-2611
Helpful tips on navigating your
Enrollment
Student Accounts
 eBill available monthly on PAWS/PantherPay
 In PAWS the student can give access to the
parent to receive a monthly eBill (this can be
email directly to the parent)
 Payments made online
 electronic check
 debit or credit card (MasterCard, Discover,
American Express accepted; Visa not
accepted)
Panther Answer
What is Panther Answer?
 Knowledge base
 Many common questions from multiple
departments regarding Enrollment Services
 Trending topics, ability to rate answers
 Student has the ability to submit ticket online for
specialized help when an answer cannot be found
 Agent ticket submission
 Faster responses for escalated issues
 Issue tracking
Panther Answer
Multiple ways to access information:
http://gsu.parature.com/
Panther Answer icon links on website
Panther Answer icon in PAWS
Know the Deadlines!
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Be aware of all deadline dates
Missing dates may have financial and
academic implications
Important dates include:
Fee payment deadlines
 Add/Drop dates
 Withdrawal period
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http://registrar.gsu.edu/registration/semestercalendars-exam-schedules/
Access PAWS
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Become familiar with PAWS-Panther
Access to Web services. It is the portal
where your students can access their
individual records and conduct all steps in
the enrollment process among other tasks.
Helpful tips on navigating your
Enrollment
Another important site for you and your
student to become very familiar with is
Student Financial Services.
 With Student Accounts, Financial Aid and
the Scholarships Office housed in one place
on the web, you can find all the information
you need on how to pay for school, seek
assistance and plan for the future.
 Navigate to http://sfs.gsu.edu/
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Helpful tips on navigating your
Enrollment
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Another key resource is your student’s
Georgia State email. The GSU email is the
official means of communication from the
University. If your student has not activated
their email, have them do so right away.
They should check their email regularly.
Navigate to http://technology.gsu.edu/technologyservices/it-services/email-and-file-storage/panthermail/
FERPA Guidelines
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The Family Rights and Privacy Act holds the record of
a person attending an institution of higher education
as private to that individual. Therefore, the University
cannot give out non-directory information about any
student without written permission, even to parents.
As a parent, you have access to the University’s
website only. If you would like access to your
student’s account, he or she would need to provide
you with their log on information and/or sign
disclosure forms.
INCEPT Checklist
I am Enrolled… Please make sure everything is
completed before school begins.
 FAFSA
 Advisement
 Registration (Course Selection)
 Campus Housing (Optional)
 Financial Aid Award
 Enrolled in at least 6 hours
 Set-up GSU Email
Are You?
Help us help the student
Our mission is to guide and to support students
throughout their college experience from preadmission through graduation. Students are our
top priority, and the Enrollment Services Center
staff is dedicated to empowering each and every
student to make effective choices.
Financing Your Academic Future
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Please review the Financing Your Academic
Future Brochure. Review and learn what
questions to ask today, and about possible
issues that may arise in the future.
There is an additional session today, Financing
Your Academic Future. You should plan to
attend. At the session you can have specific
question answered concerning financial aid and
student accounts.
Again, Welcome!
We wish you and your
student success here at
Georgia State!