The Enrollment Services
Division at Georgia State
University Welcomes…
YOU
1. Provide some helpful tips in Navigating Your
Enrollment (PAWS Dashboard, Panther
Answer, and GSU email)
2. Go over Incept checklist
3. Go over important deadlines dates
Help us help the student
Our mission is to guide and to support students
throughout their college experience from preadmission through graduation. Students are our
top priority, and the Enrollment Services staff is
dedicated to empowering each and every student
to make effective choices.
FERPA Guidelines

The Family Rights and Privacy Act holds the record of
a person attending an institution of higher education
as private to that individual. Therefore, the University
cannot give out non-directory information about any
student without written permission, even to parents.
As a parent, you have access to the University’s
website only. If you would like access to your
student’s account, he or she would need to provide
you with their log on information and/or sign
disclosure forms.
Access PAWS

Become familiar with PAWS-Panther
Access to Web services. It is the portal
where your students can access their
individual records and conduct all steps in
the enrollment process among other tasks.
Helpful tips on navigating your
Enrollment
PAWS Dashboard
 Summary of Registration and Academic
Record
 My Bill (Account balance)
 My Financial Aid (Requirements and
Awards)
Registration Hold Errors on
PAWS
 Registration


errors—students first contact
academic department (all solutions to errors at
http://registrar.gsu.edu/registration/registrationerror-messages/)
Registration holds—students should first be directed
to find holds on PAWS
Emergency Contact hold-Students must update
each semester, prior to next term’s
registration.
Helpful tips on navigating your
Enrollment
Student Accounts
 eBill available monthly on PAWS/PantherPay
 In PAWS the student can give access to the
parent to receive a monthly eBill (this can be
email directly to the parent)
 Payments made online
 electronic check
 debit or credit card (MasterCard, Discover,
American Express and Visa accepted)
Helpful tips on navigating your
Enrollment
Financial Aid
 Additional documents possibly needed listed
on PAWS
 Processed awards listed on PAWS—students
must accept loans
Helpful tips on navigating your
Enrollment
Another important site for you and your
student to become very familiar with is
Student Financial Services.
 With Student Accounts, Financial Aid and
the Scholarships Office housed in one place
on the web, you can find all the information
you need on how to pay for school, seek
assistance and plan for the future.
 Navigate to http://sfs.gsu.edu/

Panther Answer
Multiple ways to access information:
Panther Answer icon links on website
Panther Answer icon in PAWS
Panther Answer
What is Panther Answer?
 Knowledge base
 Many common questions from multiple regarding
Enrollment Services
 Trending topics, ability to rate answers
 Ability to submit ticket online for specialized help
when an answer cannot be found
 Agent ticket submission
 Faster responses for escalated issues
 Issue tracking
Know the Deadlines!



Be aware of all deadline dates
Missing dates may have financial and
academic implications
Important dates include:
Fee payment deadlines
 Add/Drop dates
 Withdrawal period

http://registrar.gsu.edu/registration/semestercalendars-exam-schedules/
Helpful tips on navigating your
Enrollment

Another key resource is your student’s
Georgia State email. The Georgia State
University’s email is the official means of
communication from the University. If your
student has not activated their email, have
them do so right away. They should check
their email regularly.
Navigate to http://technology.gsu.edu/technologyservices/it-services/email-and-file-storage/panthermail/
INCEPT Checklist
I am Enrolled… Please make sure everything is
completed before school begins.
 FAFSA completed at www.fafsa.ed.gov
 Advisement
 Registration (Course Selection)
 Campus Housing (Optional)
 Financial Aid Award/Accepted
 Enrolled in at least 6 hours to receive loans
 Set-up GSU Email
Are You Panther Ready?
Financing Your Academic Future


There is an additional session today, Financing
Your Academic Future. You should plan to
attend. At the session you can have specific
question answered concerning financial aid and
student accounts.
Please review the Financing Your Academic
Future Brochure. Review and learn what
questions to ask today, and about possible
issues that may arise in the future.
Again, Welcome!
We wish you and your
student success here at
Georgia State!