DEE M. MCQUEEN
PHONE: US: +1 646.727.0422 | GCC: +971.55.426.4164 | SKYPE: DEEMCQUEEN |
EMAIL: DEE.MCQUEEN@SMARTPROS.BIZ
MOTTO
“Experience: that most brutal of teachers. First comes the test, then the lesson.” – C.S.Lewis
EXPERIENCE PROFILE
Dee is an accomplished 17+ year cloud infrastructure consult and technologist focused in strategic thought leadership concentrated
around next generation data center, Infrastructure as a Service (IaaS), Platform as a Service (Paas), Desktop as a Service (Daas) &
End User Computing.
Dee provides expert consultation in cloud strategy, technical assessment, solution design, migration, and delivery of infrastructureas-a-service, platform-as-a-service, and subsequent network, storage and virtualization components from Citrix, Cisco, EMC,
Microsoft & VMware. Dee has a proven track record of results within the fortune 500 and international business community
attributed to his successful methodological approach. Dee is a highly motivated, business minded, organized, goal oriented, and
energetic individual with excellent communication, presentation and management skills. Dee is competent in Information Lifecycle
Management (ILM) and Service Delivery Lifecycle (SDLC) covering business case development, team and project management,
delivery, implementation and support.
PROFESSIONAL HIGHLIGHTS
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OVER 40 SUCCESSFUL INFRASTRUCTURE MIGRATIONS TO VIRTUAL DATA CENTER (VDC)
OVER 40 SUCCESSFUL PRIVATE CLOUD INFRASTRUCTURE ARCHITECTURAL DESIGN AND IMPLEMENTATIONS
OVER 30 SUCCESSFUL DEPLOYMENTS OF VCE VBLOCK 100,300 AND 700 - INFRASTRUCTURE-AS-A-SERVICE (IAAS) & PLATFORM-AS-A-SERVICE
(PAAS) IMPLEMENTATION.
15 SUCCESSFUL VBLOCK LOGICAL CONFIGURATION DESIGN REVIEWS FOR INFRASTRUCTURE-AS-A-SERVICE
OVER 30 SUCCESSFUL DEPLOYMENTS OF CISCO UCS COMPUTE CLUSTER WITH ESX 4.1 (OVER 20 TIMES) AND ESX 5.0 (OVER 15 TIMES)
OVER 20 SUCCESSFUL DEPLOYMENTS OF CISCO 1000V VSM WITHIN VSPHERE 5
25 SUCCESSFUL IAAS DEPLOYMENTS WITH EMC IONIX UNIFIED INFRASTRUCTURE MANAGER/PROVISIONING – UIM/P
10 SUCCESSFUL DEPLOYMENTS OF EMC VNX & VNXE SAN FOR VSPHERE 5 HA AND DRS
5 SUCCESSFUL CLOUD MULTI-TENANT DESIGN AND DEPLOYMENTS
OVER 5 SUCCESSFUL MIGRATIONS TO PUBLIC CLOUD PAAS (OFFICE 365, GOOGLE APPS)
OVER 75 SUCCESSFUL DEPLOYMENTS OF CITRIX XENAPP (FROM VERSION 1.8- 6.0) AND XENDESKTOP (FROM VERSION 3-5)
OVER 60 SUCCESSFUL DEPLOYMENTS OF VMWARE VSPHERE – VCENTER AND ESX(I) (2.5 – 5.0)
OVER 5 SUCCESSFUL DEPLOYMENTS OF VMWARE VIEW
OVER 20 SUCCESSFUL DEPLOYMENTS OF MICROSOFT HYPER-V
PROFESSIONAL HISTORY
[SMART PROS] VMWARE / EMC
Consulting Cloud Architect, Infrastructure Lead, 2012 - 2013
Technical Concentration:
VCE Vblock cloud infrastructure, IaaS (infrastructure as a service) PaaS (platform as a service), RHEL (Red Hat Enterprise Linux) cloud
implementation: VMware vSphere 5 infrastructure: vCenter, ESX Virtualization, EMC VNX and Isilon SAN, Cisco Unified Computing
System, Linux infrastructure technologies including WSRR, WODM, OpenAM, PostgreSQL, Mule, LDAP, WMQ.
Engagement Delivery Experience:
Deliverable responsibilities include: The functional, operational and high availability validation and enablement of the RHEL (Red Hat
Linux) cloud infrastructure on Vblock 700 platform. Additional responsibilities include:
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Development of over 50 reference scenario based test cases for cloud infrastructure storage, network, compute, and
virtualization covering functionality, operations, high availability and disaster continuity
Detailed infrastructure analysis of various Linux based services (WSRR, WODM, OpenAM, PostgreSQL, Mule, LDAP, WMQ)
supporting the client infrastructure and VMware vFabric Gemfire.
Detailed infrastructure planning overview/review including in-depth whiteboard sessions, development of Visio logical and
detailed diagrams
Development of multiple client facing gap analysis documents with conclusive results for automation planning and testing
Routine interaction with client senior leadership to manage expectations
Product review and recommendations as needed to enhance the client Cloud infrastructure
Exposure to IBM Insurance Application Architecture
Management Experience:
Deliverable responsibilities include: Implementation plan, work stream deliverables and milestone tracking
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Agile SDLC project methodology approach for project timeline scoping, milestones and deliverables
Management of resources divided across 2 SCRUM teams
Strategic thought leadership with resource implementation timeline and milestone planning
Leadership communication of technical achievements, risks, issues and next steps related to the project to senior
management
[SMART PROS] VCE – THE VIRTUAL COMPUTING ENVIRONMENT COMPANY
Consulting Compute vArchitect, 2011 - 2012
Technical Concentration:
VCE Vblock cloud infrastructure, IaaS (infrastructure as a service) and PaaS (platform as a service) implementation: VMware vSphere 4
and 5 infrastructure: vCenter, ESX Virtualization, SRM, Citrix XenApp / XenDesktop, and VMware View Virtual Desktop Infrastructure,
EMC VNXe SAN, EMC Unified Infrastructure Manager – Provisioning (UIM/P), Cisco Unified Computing System, Nexus 1000v, and
Microsoft infrastructure technologies.
Engagement Delivery Experience:
Deliverable responsibilities include: configuration survey and review, implementation, remediation, testing and training of VCE Vblock
cloud infrastructure with focus on virtualization and compute technologies. Implementation of VCE Vblock infrastructure as a private,
hybrid and multi-tenant cloud solution supporting up to 5000 virtual machines for over 35 organizations. Additional responsibilities
include:
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Executive presentations discussing cloud computing business development and strategy
Presentation to business units and executives demonstrating VCE Vblock virtualization, UIM provisioning and VDI
technologies
Delivery of Vblock 100 (3x) & 300 (24x) compute and storage infrastructure, and Vblock 700 (5x) compute infrastructure
Logical configuration design review of Vblock Infrastructure as a Service (IaaS)
Configured and deployed over 30 Cisco UCS computing clusters with VMware ESXi 5 and vCenter 5
Configured and deployed over 25 ESXi 5 clusters leveraging EMC UIM/P
Configured and deployed Cisco 1000v virtual switch module appliance within vCenter vSphere 5 infrastructure
Configured and deployed VMware SRM for Disaster Recovery/ Business Continuity
Deployed EMC VNXe SAN for vSphere 5 high availability management cluster configuration for 8 customers
International assignments to Latin America
Management Experience:
Deliverable responsibilities include: Implementation plan, work stream deliverables and milestone tracking
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ITILv3 / SDLC project methodology approach for project timeline scoping, milestones and deliverables
Strategic thought leadership with resource implementation timeline and milestone planning
Leadership communication of technical achievements, risks, issues and next steps related to the project
Development of detailed Microsoft Project and PowerPoint documents and associated templates to define project scope and
level of effort involved
[SMART PROS] MUBADALA, ABU DHABI, UAE
Consulting End User Computing Manager, 2010-2011
Technical Concentration:
Private cloud multi-tenant IAAS (Infrastructure as a service) PAAS (Platform as a Service) and DAAS (Desktop as a Service) design and
implementation: VMware infrastructure: vCenter, SRM, ESX Virtualization and View Virtual Desktop Infrastructure, Citrix XenApp /
XenDesktop, and Active Directory infrastructure technologies.
Engagement Delivery Experience:
Deliverable responsibilities include: Development, implementation, and demonstration of prototype private cloud multi-tenant
infrastructure with focus on virtual desktop infrastructure and end user computing technologies. Documentation deliverables include:
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Presentation to business units and executives demonstrating end user computing and VDI technologies
Topology, Line, and Component diagrams for multi-tenant and virtual desktop infrastructure greenfield technology
implementation
Detailed Design documentation for multi-tenant and virtual desktop infrastructure greenfield technology implementation
Designed and implemented multi-tenant vSphere – Active Directory infrastructure supporting five separate directory domains
Designed and implemented VMware View multi-tenant architecture
Developed business use case and decision tree diagrams for virtual desktop infrastructure implementation and support
Windows 7 Business Desktop Engineering and Deployment with Microsoft Deployment Toolkit 2010 Lite Touch and App-V
Residence in Dubai, UAE, travel throughout the Middle East and Southeast Asia
Management Experience:
Deliverable responsibilities include: high level work plan, project resource estimation, Implementation plan, work stream deliverable
and milestone tracking
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ITILv3 / SDLC project methodology approach for project timeline scoping, milestones and deliverables
Strategic thought leadership with resource implementation planning
Resource management between 2 work streams
Leadership communication of technical achievements, risks, issues and next steps related to the project
Development of Microsoft Project and PowerPoint documents and associated templates to define project scope and level of
effort involved
AVANADE / ACCENTURE , SEATTLE, WA, USA
Manager, Virtualization Technology Infrastructure, 2007 - 2010
Management Experience:
Deliverable responsibilities include: high level work plan, project resource estimation, Implementation plan, work stream deliverable
and milestone tracking
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ITIL / SDLC project methodology approach for project timeline scoping, milestones and deliverables
Thought leadership of cloud and virtualization technology implementation
Strategy, resource management, and project implementation of work streams up to 5 personnel
Schedule and conduct routine customer facing meetings with key deliverable status
Deliverable signoff from the respective stakeholder
ITILv3 certified delivery and process methodology
Technical Concentration:
Cloud Computing, Private Cloud Design, Microsoft Active Directory infrastructure; Citrix, Microsoft, and VMware: Server, Presentation,
VDI, and Application Virtualization technologies.
Presales Engagement Experience:
Deliverable responsibilities include: Developing business cases and associated RFPs, customer mind mapping and whiteboard sessions,
gap analysis and readiness assessments, risk assessments, delivery approach, high level work plans, and project resource estimations.
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Executive presentations and overview with customer stakeholders
Led multiple potential and new customer engagements in a customer facing role.
Developed high level project scope with milestones based on customer requirements and defined expectations
Conducted multiple 3, 5 and 10 day Proof of Concept showcase presentations demonstrating cloud computing and
virtualization with VMware, Microsoft and Citrix technologies
Presented and taught Desktop Engineering and Desktop Deployment technology education and validation for perspective
customers
Engagement Delivery Experience:
Deliverable responsibilities include: High Level Architectural Design, Detailed Architectural Design, Implementation Plan, Test scripts
and process flow, Build Guides, Use Cases, Decision Tree diagrams and Operational Run Guides.
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End to end design of Windows 2008R2 Hyper-V / XenDesktop/App-V - Virtual Desktop Infrastructure private cloud leveraging
Secure Gateway, PN Agent, Web Interface, XenDesktop 4 and Application Streaming for Greenfield implementation
End to end design greenfield implementation of Vmware ESX/Windows 2008R2/ XenApp virtual presentation infrastructure
Windows 7 Business Desktop Engineering and Deployment with Microsoft Deployment Toolkit 2010 Lite Touch and App-V
Developed VMware private cloud spin-in commissioning and spin-out decommissioning process for scalability and
expandability
Implemented SCVMM/SCOM/Windows 2008 R2 Hyper-V Server Core configuration
Windows 2008 / XenApp5 leveraging Secure Gateway, PN Agent, Web Interface, XenApp5 and Application Streaming on
Windows 2008R2 Hyper-V virtualization technology
International assignments abroad to EMEA and APAC region
[SMART PROS] AT&T, ATLANTA, GA. USA
Consulting EUC Architect, 2004 - 2007
Technical Concentration:
Microsoft Active Directory Infrastructure; Citrix Presentation Virtualization (MetaFrame XP, Presentation Server 3.0, 4.0), Virtual
Desktop Infrastructure, Application Publishing, VMware Virtualization Infrastructure, SAN infrastructure, White Papers
Engagement Delivery Experience:
Deliverable responsibilities include: Microsoft AD Infrastructure Architectural Design, Citrix Infrastructure Architectural Design, VMware
Infrastructure Architectural Design, Implementation and Support, Test scripts and process flow, Use Cases, Build Guides and application
certification.
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Collaborated with Citrix on internal projects Tarpon and BladeRunner due to experience with packaging and virtualization
to develop major enhancements included in Presentation Server 4.5
Engaged in multiple projects focused on thin client provisioning and offshore support leveraging Citrix
Designed and Implemented Citrix PS4 and XenDesktop Infrastructure
Documented multiple Infrastructure topology and detailed design diagrams
Documented internal white paper explaining the process to present Siebel Applications to multiple users on Citrix with a
single published application (this previously had not supported by Siebel or Citrix)
Certified over 100 applications for Citrix Deployment
Administered EMC Clarrion, Celerra and IBM SVC for virtual LUN provisioning and presentation
Administered Nortel VPN CheckPoint NG firewall components
Management Experience:
Deliverable responsibilities include: high level work plan, detailed work plan, project updates
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ITIL / SDLC project methodology approach for project timeline scoping, milestones and deliverables
Requirements mapping to project milestones and deliverables
Vendor management providing architectural strategy for respective infrastructure components
Deliverable signoff from the project stakeholders
PROFESSIONAL REFERENCES
Current Public references are available on http://www.linkedin.com/in/deemcqueen
Additional professional references are available upon request.
EDUCATION
Parsons School of Design, New York, NY – BFA, Graphic Design, 1996
Art Institute of Atlanta, Atlanta, GA – Web Design, 1996 – 1997
AFFILIATIONS
TECHNICAL TRAINING
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VCE Vblock 100, 300 & 700
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VMware ESX 3.0 & 5.0
EMC Clarion / VNX, VNXe
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Linked-In/in/deemcqueen
Microsoft Registered Partner
VMware Registered Partner | Authorized
Consultant
Citrix Developer’s Network
Smartpros.biz | Cloud Architecture Lead
Cloud.com
CloudFoundry – Open source cloud community
VisioCafe.com (published Citrix Stencils)
CERTIFICATIONS
MICROSOFT
CITRIX
MCITP|EA: MICROSOFT CERTIFIED IT PROFESSIONAL: ENTERPRISE ADMINISTRATOR
MCP: MICROSOFT CERTIFIED PROFESSIONAL
CCEA: CITRIX CERTIFIED ENTERPRISE ADMINISTRATOR 3.0
CCEA: CITRIX CERTIFIED ENTERPRISE ADMINISTRATOR 4.0
MCTS: WINDOWS SERVER 2008 HYPER-V
OTHER CERTIFICATIONS
MCTS: APP-V (MICROSOFT DESKTOP OPTIMIZATION PACK)
EMCCIS: EMC CLOUD INFORMATION SERVICES ASSOCIATE (EMC363900)
MCTS: BUSINESS DESKTOP DEPLOYMENT
MCTS: WINDOWS VISTA AND OFFICE 2007 DEPLOYMENT
MCTS: WINDOWS SERVER 2008 APPLICATION INFRASTRUCTURE
ITIL V3: INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY
VCP3 AND VCP5: VMWARE CERTIFIED PROFESSIONAL
CDCUCS: CISCO DATA CENTER UNIFIED COMPUTING SPECIALIST
MCTS: SQL SERVER 2005
CUSTSS: CISCO UNIFIED COMPUTING TECHNICAL SUPPORT SPECIALIST
RELEVANT SKILLS
MICROSOFT TECHNOLOGY
VIRTUALIZATION TECHNOLOGY
ACTIVE DIRECTORY CERTIFICATE AUTHORITY SERVICES
ACTIVE DIRECTORY RIGHTS MANAGEMENT SERVICES
CISCO UCS - UNIFIED COMPUTING SYSTEM CISCO NEXUS 1000V VSM
ACTIVE DIRECTORY
CITRIX XENAPP (METAFRAME1.8 – XENAPP6)
REMOTE DESKTOP SERVICES / TERMINAL SERVICES
CITRIX XENDESKTOP
WINDOWS SERVER (FROM NT4 – 2012)
VMWARE ESX 2.5 – 5.0
HYPER -V SERVER
VMWARE VSPHERE INFRASTRUCTURE 2.5
APP-V
VMWARE VCENTER 2.5
VIRTUAL MACHINE MANAGER
VMWARE VIEW 4.1 – 5.0
SQL SERVER (2005 – 2008R2)
INFRASTRUCTURE TECHNOLOGY
APPLICATION COMPATIBILITY TOOLKIT
CITRIX ACCESS SUITE
MICROSOFT AZURE
CITRIX ACCESS GATEWAY
VENDOR HARDWARE
CITRIX WEB INTERFACE
CISCO UCS BLADES AND SERVERS
STORAGE TECHNOLOGY
VCE VBLOCK
HP PROLIANT VIRTUALIZATION BLADES AND SERVERS
EMC VNXE
DELL POWEREDGE
MACROVISION INSTALL SHIELD / ADMIN STUDIO
BLADES AND SERVERS
– 5.0
– 5.0
APPLICATION PACKAGING TECHNOLOGY
CLOUD COMPUTING
CITRIX APPLICATION PROFILER
EMC UNIFIED INFRASTRUCTURE MANAGER
VMWARE THINAPP
VMWARE VCLOUD DIRECTOR
APPLICATION COMPATIBILITY REMEDIATION
CITRIX CLOUD STACK
APP-DNA
RED HAT LINUX
OFFICE CONVERTER
BUSINESS DEVELOPMENT TOOLS
SERVICE DELIVERY LIFE CYCLE METHODOLOGY
MICROSOFT SOLUTION ACCELERATORS
ITIL V2 | ITIL V3 | SDLC
MICROSOFT SOLUTION SALES PROCESS
AVANADE CONSULTING METHODOLOGY | MICROSOFT SOLUTIONS FRAMEWORK 4.0