2015 Essential Work Requirement Annual Education Assessment Tool
General Education
1. The Big Dot under Best People Best Workplace puts our focus on what?
2.
3.
4.
5.
6.
a- Readmission rates
b- Hospital-acquired infection rates
c- Becoming partners with Geisinger
d- Achieving Best In Class in our Employee Engagement Survey
The Big Dot under Best Quality puts our focus on Comprehensive Care Transitions and
Readmission Rate.
True
False
Our Customer Experience Index scores have a significant impact on our reimbursement
rate as a healthcare service, on our future sustainability as an organization, and also
impacts our Share The Success employee bonuses.
True
False
Our Best Financial Performance Big Dot is to maintain an operating margin that allows
our organization to sustain itself. Which of the following can you do to contribute to our
financial success? (choose all that apply)
a- I can make sure my work is cost-efficient, and that I do not waste our resources.
b- I can provide exceptional customer experiences to help us achieve higher Customer
Experience Index scores. These scores factor into our reimbursement from CMS.
c- I can provide the highest quality services, making sure our customers transition to
appropriate levels of care and avoid re-hospitalization.
We have demonstrated our commitment to our goal under Best Growth by which of the
following? (choose all that apply)
a- Adding physician practices, AtlantiCare Physician Groups, so our patients can be
cared for by AtlantiCare doctors, keeping AtlantiCare First.
b- Serving underserved populations and locations
c- Adding new surgery centers in Cape May and Ocean Counties.
d- Partnering with Geisinger.
If I fail to maintain my Essential Work Requirements (for example, licensures,
certifications, TB surveillance test, fit testing, annual education), not only will I become
ineligible for our Share the Success bonus, I can also be taken off the work schedule
until my requirements are up to date, or possibly risk losing my job.
True
False
7. The best way to unplug any electric device from an outlet is to grab it by the plug and
pull. If I pull it by the cord, I may damage the cord and cause unnecessary and costly
repairs.
True
False
8. What are examples of things you should NOT post on social media sites? (choose all that
apply)
a- Patient identifiers
b- My vacation photos
c- Negative comments about patients
d- Negative comments about coworkers or leadership of AtlantiCare
e- photos from work, with patient information or computer screens visible in the
background
f- Anything you would not say in a public forum
9. Acute Coronary Syndrome (ACS) and Early Heart Attack Care (EHAC) are part of our
requirements for our Chest Pain Center certification. We educate all our employees on
these things so they can be ambassadors for Heart Health with family, friends and
community members. There are several risk factors for heart disease. Which ones can
you change by modifying your behavior or lifestyle? (choose all that apply)
a- High blood pressure
b- Prior stroke
c- Family history
d- Sedentary lifestyle
e- 2nd hand smoke exposure
f- Diabetes
g- Obesity
h- High cholesterol
i- Increased age
10. Impairment is defined as which of the following? (Choose all that apply)
a- Being under the influence of drugs or alcohol
b- Lack of sleep
c- Psychological ailments such as depression or stress
d- Working while sick
e- Taking a vacation day
11. The three components in the formula for how CMS pays AtlantiCare for services
provided to patients are our cost efficiency, our quality, and our Customer Experience
scores.
a- True
b- False
12. National Patient Safety Goals for 2015 include which of the following? (Choose all that
apply)
a- ID patients safely
b- Improve staff communication
c- Use meds safely
d- Use alarms safely
e- Prevent infections
f- ID patient safety risks - i.e. suicidal ideation
g- Prevent mistakes in surgery
13. It is important to test all metal items with a hand-held magnet before entering the scan
room with those items.
a- True
b- False
14. Corporate Compliance promotes adherence to laws, regulations and internal policies and
procedures, prevents fraud, waste and abuse, and staff should have no expectation of
privacy regarding their use of AtlantiCare systems.
a- True
b- False
15. Protected Health Information applies to a person's information collected during the
provision of care that applies to a patient's health condition, past, present or future.
a- True
b- False
16. We document near misses, facility issues, vandalism, threats, theft, property damage,
patient or visitor injuries on Quantros. If an employee is injured, there is a second
report that must be filled out on the Employee Injury reporting site.
a- True
b- False
17. Which of the following are part of EMTALA? (choose all that apply)
a- New Jersey Universal Transfer Form
b- Informed consent of patient or their representative for the transfer
c- Having a physician assess the patient for an emergent medical condition or active
labor, and provide stabilizing treatment before transfer
d- Including all appropriate medical information for diagnostic tests, treatments and lab
results with the patient being transferred, so the receiving facility does not duplicate
services or treatment already provided.
18. Match the codes with their colors:
abcdefghijkl-
Adult medical emergency
1. Code gray
Pediatric medical emergency
2. Code yellow
Bomb threat
3. Code blue
Child abduction
4. Code purple
Security needed or patient elopement
5. Code white
Hostage situation or active shooter (lock down) 6. Code amber
Situation cleared
7. Code 10
Visitor injured on premises
8. Code clear
Additional staffing needed or disaster situation 9. Code silver
We don’t have that color code
10. Code triage
Decontamination needed
11. Code red
Fire
12. Code orange
Correct answers are
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
k.
l.
19. When fraudulent information is sent to you by someone representing themselves as an
individual or business you trust in order to trick you into giving out your personal
information, it's called PHISHING. They will spoof the email address of someone in
AtlantiCare or other trusted source. How do you avoid being a victim? (select all that
apply)
a- Links or attachments in emails, tweets, posts and online advertising are often the
way cyber criminals compromise your computer. If you are not sure, delete it or
verify the sender via out-of-band communication (use the phone, another email
address, or if you are in the same facility, walk down the hallway and talk to the
person).
b- Pay attention to the URL (address) of a link or website. The URL may use a
variation in spelling or different domain (.com instead of .net). Be suspicious of
URLs hosted by another country (e.g. .ru is Russia, .br is Brazil, and .cn is China).
c- Be suspicious of unsolicited phone calls, visits or email messages asking about our
employees or other internal information. Verify an individual's identification directly
with the company they claim to represent. Never send sensitive information over
the internet before checking a website's legitimacy and security.
20. If you believe you might have revealed sensitive information about AtlantiCare or
compromised your account or computer, immediately contact the AtlantiCare Customer
Support Center at 3-7070. What other actions should you take if you think you are a
victim? (select best answer)
a- Immediately change any passwords you might have revealed. Change them in all
the accounts where you use the same password.
b- If you believe your financial accounts or credit cards have been compromised,
contact the financial institutions immediately and close any accounts or change any
cards that may have been compromised. Watch for unexplained charges to your
accounts.
c- 1 and 2 are both correct.