APICS SCC SCOR-P Training Introduction [PRESENTER NAME] [ORGANIZATION OR CHAPTER] [DATE] Topics Introduction to [authorized APICS SCOR-P channel partner] The new APICS Supply Chain Council (SCC) SCOR Overview Why SCOR? SCOR-P Endorsement SCOR-P Training 2 © APICS Confidential and Proprietary Introduction [CHANNEL PARTNER NAME] [ABOUT CHANNEL PARTNER] [Share some highlights about your organization or chapter] 4 © APICS Confidential and Proprietary The new APICS Supply Chain Council (SCC) Leading the Industry APICS is globally the leading association advancing supply chain and operations management. Our research, education and certification programs elevate individual and corporate supply chain performance, innovation and resilience. APICS Products and Services Professional Membership Research and Publications Education Certification Events APICS Supply Chain Council – officially merged August 2014 6 © APICS Confidential and Proprietary APICS Supply Chain Council (SCC) APICS SCC is a global, non-profit organization that developed and actively manages the Supply Chain Operations Reference (SCOR) model. The SCOR® model is globally recognized as the standard framework that links supply chain process, metrics, best practices and technology into a unified structure. Since 1996, over 5,000 companies worldwide have used SCOR®. APICS SCC Services Research Projects, Corporate Advisory Board, Executive Summit SCORmark™ Benchmark Training is now available through APICS Publications, Resource Library, and Case Studies Other Value Chain Frameworks including M4SC, DCOR®, CCOR®, and PLCOR® 7 © APICS Confidential and Proprietary APICS and APICS Supply Chain Council Training, certification and networking APICS Individuals Research, Benchmarking and Body of Knowledge APICS Value Proposition APICS SCC Corporations, and Institutions APICS delivers a total individual and corporate value proposition. We help individuals achieve career development goals. We help corporations achieve strategic supply chain goals. 8 © APICS Confidential and Proprietary SCOR Overview SCOR The Supply Chain Operations Reference (SCOR) model is widely recognized as the global standard for supply chain management. The SCOR model enables users to address, improve and communicate supply chain management practices. 10 © APICS Confidential and Proprietary SCOR® Processes Plan Plan Deliver Source Return Return Make Plan Deliver Return Source Make Return Deliver Return Enable Source Make Return Deliver Source Return Return Enable Enable Suppliers’ Supplier Supplier Your Organization Internal or External © APICS Confidential and Proprietary Customers’ Customer Internal or External SCOR MODEL 11 Customer SCOR® Metrics Attribute SCOR 11.0 Metrics Reliability RL.1.1 Perfect Order Fulfillment Responsiveness RS.1.1 Order Fulfillment Cycle Time Agility AG.1.1 Upside Supply Chain Flexibility AG.1.2 Supply Chain Upside Adaptability AG.1.3 Downside Supply Chain Adaptability AG.1.4 Overall Value At Risk (VAR) Cost CO.1.1 Total Cost to Serve Asset Management Efficiency AM.1.1 Cash-to-Cash Cycle Time AM.1.2 Return on Supply Chain Fixed Assets 12 © APICS Confidential and Proprietary SCOR® Decomposition Within the scope of SCOR Future scope 13 Level Description Examples Comments 1 Process Types (Scope) Plan, Source, Make, Deliver, Return and Enable Level-1 defines scope and content of a supply chain. At level-1 the basis-ofcompetition performance targets for a supply chain are set. 2 Process Categories (Configuration) Make-to-Stock, Make-to-Order, Engineer-to-Order Defective Products, MRO Products, Excess Products Level-2 defines the operations strategy. At level-2 the process capabilities for a supply chain are set. (Make-to-Stock, Make-to-Order) 3 Process Elements (Steps) • • • • • Level-3 defines the configuration of individual processes. At level-3 the ability to execute is set. At level-3 the focus is on the right: • Processes • Inputs and Outputs • Practices • Technology capabilities • Skills of staff 4 Activities (Implementation) Industry-, company-, location-, and/or technology specific steps © APICS Confidential and Proprietary Schedule Deliveries Receive Product Verify Product Transfer Product Authorize Payment Level-4 describes the activities performed within the supply chain. Companies implement industry-, company-, and/or location-specific processes and practices to achieve required performance. Types of SCOR Practices Emerging Practices Best Practices Standard Practices SCOR Practices Repository Level-1 Processes 14 © APICS Confidential and Proprietary Level-2 Processes Level-3 Processes People Skills Cross Reference Metric Process Practice Experience People Aptitude Training 15 © APICS Confidential and Proprietary Why SCOR? Top motivations to use SCOR® 17 © APICS Confidential and Proprietary Typical SCOR implementation benefits Average Operating Income improvement of 3% to sales (high 4.5% - low 1.5%) Typical inventory turn improvements of 20% Delivery reliability improvement of 25% 20% improvement in flexibility 30% faster system implementations with 30% more functionality Continuous improvement portfolios refreshed at a value of 0.5% Mitigation of costs associated with risk management 18 © APICS Confidential and Proprietary Source: APICS Supply Chain Council 2002 to 2014 SCOR-P Endorsement What is a SCOR-P Endorsement? The SCOR® Professional (SCOR-P) endorsement: Establishes a global standard of excellence for applying SCOR Demonstrates an individual’s knowledge of SCOR and the ability to apply the model’s techniques to measure, manage and improve supply chain performance Indicates that an individual possesses sought-after supply chain management knowledge and skills 20 © APICS Confidential and Proprietary Apply the SCOR Model APICS SCOR–P endorsement demonstrates an individual’s ability to apply the SCOR model to: Establish benchmarks for evaluating supply chain effectiveness Measure and manage a global supply chain Dramatically increase supply chain performance 21 © APICS Confidential and Proprietary Who should earn a SCOR-P endorsement? APICS SCOR–P education is essential for those involved in: Production management Operations Supply chain management Procurement Materials management Inventory management 22 © APICS Confidential and Proprietary SCOR-P Training SCOR-P Endorsement SCOR® Professional Introduction to SCOR® model, problem solving, practical application and exercises 3-day workshop; 1 exam Classroom-based, instructor-led learning approach Suitable for certificate programs Available both publicly and in-house 24 © APICS Confidential and Proprietary What will participants learn? Supply chain processes – Supply chains are described using the standard SCOR processes (Plan, Source, Make, Deliver, Return, and Enable). Process training delves into each component. Process education also addresses process modeling. Supply chain performance metrics – SCOR metrics describe and address reliability, responsiveness, agility, cost and asset efficiency. The application of metrics and supply chain benchmarking is discussed. 25 © APICS Confidential and Proprietary What will participants learn? Supply chain practices – Process maturity is examined and class participants are trained on how to asses supply chain activities and apply best practices. Supply chain people skills –The SCOR model offers insight on organizational design and the people skills and competencies required for successful supply chain operation. The class will investigate a SCOR project case study. Participants receive a copy of the SCOR model, a SCOR Quick Reference Guide and a SCOR Professional Training Participant Workbook. 26 © APICS Confidential and Proprietary Real world application Understand how successful companies apply SCOR – Learn about the typical deliverables recommended for projects and how to use SCOR to improve supply chain and business performance. Learn how to organize projects – Every supply chain project is different, yet all projects are similar. The SCOR Roadmap offers a standardized way to address a variety of supply chain projects in an organized manner. Build credibility – The ability to manage projects with predictable outcomes–improvement in performance and reliable processes– increases your team’s credibility with senior management and other departments. 27 © APICS Confidential and Proprietary In-house SCOR-P Training Benefits 1. Speed – APICS authorized SCOR-P partner, [INSERT PARTNER NAME], offers in-house training to enable organizations to train teams quickly, during the hours of the day and time of year that works best for your business. 2. Customization – In-house training helps attendees understand SCOR implementation directly within the context of the unique requirements and challenges of your business. 28 © APICS Confidential and Proprietary In-house SCOR-P Training Benefits 3. Group competency and relationship building – Taking a supply chain team through training together drives consistent learning across the team. The cross–functional thinking and collaboration that develop during group training can then be leveraged to speed implementation in your organization. 4. Cost – It is far more cost effective to conduct on–site group training than to send teams to public trainings. Typically the cost is 30% to 50% less expensive than the total cost of public training sessions. 29 © APICS Confidential and Proprietary Get Started Pick a date – We will work with you to select and schedule dates and times to efficiently and effectively train your employee group. Choose a location – An APICS-qualified SCOR instructor will come to your team and work with you in advance to customize the training to your organization’s needs. Schedule the venue – We will provide audio visual requirements for the training venue. We ship the training materials to the site. On the first day the instructor will arrive early to help setup the room. 30 © APICS Confidential and Proprietary Contact: [PARTNER CONTACT INFORMATION]