Supply chain management Presented to: Sir Zeeshan khan Presented by: Saad Yaqub 13646 Imran Javeed 15045 Zohaib ul hassan 15059 Ali shahayar 15366 Khuzema Munawar15138 Supply-chain operations referencemodel (SCOR) is a process reference model developed by the management consulting firm PRTM SCOR enables users to Address Improve Communicate supply chain management practices within and between all interested parties in the extended enterprise. SCOR is a management tool, spanning from the supplier's supplier to the customer's customer. Process modelling Performance measurements Best practices Plan Source Make Deliver Return Performance measurements C u s t o m e r I n t e r n a Performance Attributes Performance Attributes definition Supply chain reliability The performance of supply chain un Product order delivering: correct product, to correct fulfillment place at correct time, in correct condition and packaging, in correct quantity, with correct documentation, to correct customer Supply chain responsiveness The speed at which a supply chain provides product to the customer Order fulfillment cycle Supply chain flexibility The agility of a supply chain in responding to marketplace changes to gain or maintain competitive advantage. Upside supply chain flexibility Supply chain Costs The cost associated with operating the supply chain Supply chain assets management The effective of an organization in managing assets to support demand satisfaction. This includes the management of all assets: fixed and working capital Level 1 matric Upside supply chain adaptability Supply management cost Cost of good sold Cash to cash cycle time Return on supply chain fixed assets Return on working capital Level 1 Performance Metrics Performance Attributes Delivery performance Fill rate Perfect order fulfillment Order fulfillment lead time Supply Chain Response Time Production flexibility Customer-Facing Responsiveness Supply Chain Reliability Flexibility InternalFacing Cost Total SCM cost Cost of Goods Sold Value-added productivity Warranty cost or returns processing cost Cash-to-cash cycle time Inventory days of supply Asset turns Assets Current ƒStructured ƒProven ƒRepeatable ƒMethod