GLOBAL COMMERCE IMMERSION: DOING BUSINESS IN BRAZIL COMM 4699 Professor Amanda Cowen Spring 2015 NOTE: This is a tentative syllabus. These were the reading assignments & speakers for 2014; some will likely change for the upcoming year. Course Overview Over the past two decades, aggressive economic and political reforms have facilitated Brazil’s ascent as one of the great success stories of the developing world. Brazil currently ranks as the world’s 6th largest economy and one of its most important emerging markets. Brazil stands poised to assume even greater visibility on the international stage—it recently hosted the 2014 World Cup and will welcome the Summer Olympics to Rio de Janeiro in 2016. This course offers an intensive survey of the current business environment at this unique time in Brazil’s history. We will take an interdisciplinary approach to understanding this market by examining its cultural, political, economic, and geographic characteristics. Our focus will be on the interdependence between these factors, and analyzing what implications they have for both business opportunities and management practices. Through classroom discussions, business meetings, and cultural immersion experiences, students will develop a more sophisticated understanding of the Brazilian market, and the professional competencies needed to conduct business in an international context. The key learning objectives of the course are: To better understand the Brazilian economy To analyze the implications of national context for business opportunities and management practices To construct knowledge regarding how to do business—both as a professional and as an organization—in a cross-cultural context Course Materials You will need to purchase the following books. They are available on Amazon or through other major booksellers. You are welcome to purchase print or digital (e.g., Kindle) editions. For your convenience, I have included Amazon’s prices as of November 2013. Brazil on the Rise: The Story of a Country Transformed by Larry Rohter (Paperback: $13.37; Kindle: $8.89) Redefining Global Strategy: Crossing Borders in a World Where Differences Still Matter by Pankaj Ghemawat (Hardcover: $21.19; Kindle: $17.60) Global Dexterity: How to Adapt Your Behavior Across Cultures Without Losing Yourself in the Process by Andy Molinsky (Hardcover: $17.52; Kindle: $11.99) Selections from The Economist and other media outlets are posted on Collab. ** Assigned articles (not book chapters) may change in response to current events or at the request of our guest speakers. I will do my best to alert you to these changes; however, please always double-check the week’s reading assignment on Collab. Key Dates DEC TBA JANUARY 19 JANUARY 23 FEBRUARY 18 FEBRUARY 23 FEBRUARY 25 MARCH 2 MARCH 4 MARCH 7 MARCH 15 APRIL 1 Post-acceptance meeting (re: travel logistics) Submit briefing topic preferences (via Collab link) by 9 am Briefings assigned On-site visits assigned Briefings due (via email) by 9 am Presentation day #1 Visit preparation packets due (via email) by 9 am Presentation day #2 Depart for Brazil (São Paulo) Return from Brazil (Rio) Post-trip meeting & reflection assignment due On-Grounds Session Schedule Our pre-departure sessions will be held on Wednesday evenings from 5-7 pm. Some sessions may not be scheduled for the full two hours; however, you should plan to be available for the entire time slot. We will meet in Robertson Hall 258. Please be sure to arrive promptly. JANUARY 14 Introduction Course logistics Global strategy & CAGE framework Business strategy primer (Non-COMM students only) Readings: Redefining Global Strategy: Chapters 1 & 2 Brazil on the Rise: Introduction, Chapters 9-10 & Postscript “Special Report on Brazil”, The Economist, Sept 28, 2013 (Collection of 9 articles) Non-COMM only (posted on Collab): o Foundations of Business Strategy video o Strategist’s Toolkit: Intro, Five forces analysis & Capabilities analysis Notes: Comm majors/graduates may leave after the course intro material. Non-Comm students should plan to stay for the entire session so that we can cover some basics of business strategy. Briefing topics distributed. Submit briefing topic preferences (via Collab link) by Monday, January 19 at 9 am. JANUARY 21 Administrative Perspective Macroeconomics & trade policy Readings: Brazil on the Rise: Chapters 1, 6 & 7 “US-Brazil Trade and Investment Relationship” testimony Country Commercial Guide for Brazil, sections: o Market overview o Selling US goods and services IMF report / “Brazil—Key issues in 2014,” Economist Intelligence Unit, Jan 2, 2014 Notes: Guest speakers: Daniel Crocker, Exec Director for Western Hemisphere, US Dept of Comm Maria Cameron, Brazil Desk Officer, US Dept of Commerce Braeden Young, Brazil Desk Officer, US Dept of Commerce Briefings assigned. Due Monday, February 23 at 9 am via email. Page | 2 JANUARY 28 Cultural Perspective Brazilian culture Professionalism & cross-cultural contexts Readings: Global Dexterity: Chapters 1-5 & Conclusion Brazil on the Rise: Chapters 2-5 “The Edenic motif,” Revista Brasileira de Ciencias Sociais, 2000 Country Commercial Guide for Brazil, “Business travel information” “Business culture in Brazil,” www.worldbusinessculture.com Notes: Guest speaker: Eli Carter, Assistant Professor of Portuguese FEBRUARY 4 Local Perspectives Pre-departure orientation Readings: “Rio or São Paulo?” The Economist, Sept 3, 2011 Austral city guides Notes: Guest panelists: members of the Brazilian Students Organization FEBRUARY 11 Economic & Cultural Perspectives Brazilian consumers and CPG marketing Pre-departure orientation, part 1 Readings: Redefining Global Strategy: Chapters 4-6 “The expanding middle,” The Economist; Nov 10, 2012 Additional readings to be posted on Collab Notes: Guest speaker: Ana Sanchez, Director, Latin American division, Colgate Palmolive FEBRUARY 18 Geographic Perspective Implications of Brazilian geography Timber & investment opportunities Readings: Brazil on the Rise: Chapter 8 The Brazilian Economy: Chapter 13 “Prisoners of geography,” Foreign Policy, January 1, 2001 “The geopolitics of Brazil,” InvestorsInsight.com “The final frontier,” The Economist, 2007 Notes: Guest speaker: Gerrity Lansing, Head of Timberland Merchant Banking, BTG Pactual On-site visits assigned. Meeting agendas due via email on Monday, March 2 by 9 am. FEBRUARY 25 Student Presentations Readings: Student briefings #1-5 Notes: None. Page | 3 MARCH 4 Student Presentations Readings: Student briefings #6-10 Notes: None. Travel Dates MARCH 8-MARCH 11: São Paulo MARCH 11- MARCH 14: Rio de Janeiro Our in-country activities will begin in the late morning on Sunday, March 8 in São Paulo, Brazil. You will need to depart from the US the day before (March 7) to arrive in time. Our program ends at 1 p.m. on Saturday, March 14 in Rio de Janeiro. There are a number of flights that depart in the evening from Rio; you will arrive back in the US the following day (March 15). IMPORTANT: A visa is required for US citizens to enter Brazil. Students are required to secure their own visas and to purchase their own international flights. Transfers to/from the airports will be provided for students arriving/departing at designated times. If you choose to travel at other times, you will be responsible for arranging your own airport transportation. Airfare for the domestic flight between São Paulo and Rio (and associated airport transfers) is included in the cost of the program. Language Resources No prior knowledge of Portuguese is required for this course. Nevertheless, it is good professional practice to learn basic phrases used in introductions, etc. when doing business in another country. This makes navigating day-to-day interactions easier and, more importantly, helps to communicate interest and respect in cross-cultural contexts. All students are expected to be able to introduce themselves and thank our hosts (in Portuguese) during company visits and other events we attend in Brazil. I encourage you to consider learning a bit more—it really added to students’ enjoyment of the trip last year. Here are some language resources that may be helpful: Duolingo (free language software; apps available for iPhone and Android) Travel Linguist Channel on Youtube (free; videos cover basic Portuguese greetings and vocabulary) Rosetta Stone (paid language software; available online or at Barnes & Noble) Learning Brazilian Portuguese by Fernanda Ferreira (~$15; available at Amazon.com) Portuguese “Language Jumpstart” program at UVa ($60). Usually offered over 1 weekend in February here on Grounds. Contact the International Center for more details. Classmates from Brazil or others who have studied Portuguese McIntire School of Commerce Honor Statement The McIntire School of Commerce relies upon and cherishes its community of trust. We endorse and uphold the University’s Honor principle that students will not lie, cheat, or steal, nor shall they tolerate those who do. We recognize that even one honor infraction can destroy an exemplary reputation that took years to build. Acting in a manner consistent with the principles of honor benefits every member of the community while enrolled in the McIntire School and in the future. We trust every student to comply fully with all provisions of the UVa Honor System. By enrolling in this course, you agree to abide by and uphold the Honor System of the University of Virginia, as well as the following policies: Page | 4 All graded assignments must be pledged. You may not access any notes, study outlines, problem sets, old exams, answer keys, or collaborate with other students without explicit permission. When given permission to collaborate with others, do not copy answers from another student. Always cite any resources or individuals you consult to complete an assignment. If in doubt, cite the source. All suspected violations will be forwarded to the Honor Committee, and, at our discretion, you may receive an immediate zero on that assignment regardless of any action taken by the Honor Committee. If you have a question about what is or is not permitted on an assignment, you should clarify your question with the professor prior to doing the work. If you believe you may have committed an Honor Offense, you may wish to file a Conscientious Retraction (“CR”) by calling the Honor Offices at (434) 924-7602. For your retraction to be considered valid, it must, among other things, be filed with the Honor Committee before you are aware that the Act in question has come under suspicion by anyone. More information can be found at www.virginia.edu/honor. If you have questions regarding the course honor policy, please contact me. If you have questions about your Honor System or would like to report your suspicions of an Honor offense, please contact McIntire Honor Representatives, either Patrick Shikani (pas2fd@virginia.edu) or William Dantzler (wld4fm@virginia.edu). Assignments & Grading Course participation is essential to the learning objectives of this class, and will comprise nearly half of your grade. Students are expected to actively participate in discussions both in class and during our company/cultural visits. Our hosts take the time to meet with us because they enjoying interacting with students and learning from your perspectives. Your contributions are critical to fostering constructive, engaging conversations. Participation will be evaluated daily using McIntire’s standard 5point scale. Participation Grade 3 Exceptional contribution to class discussion and learning 2 Meaningful contribution to class discussion 1 Basic contribution to class discussion 0 -1 Page | 5 Criteria Did not participate or excused absence Unprofessional behavior or unexcused absence Example(s) These are insightful comments or questions that go beyond the readings, cases, or class discussion and offer new ideas. They move the class thinking to a higher level or require the student to take a real risk (e.g., student speaks up to persuasively and respectfully disagree when there seems to be consensus in the room, is willing to ask the “stupid” question, etc.). Comments that demonstrate thoughtful preparation and attention to the readings, cases, or class discussion. They move the class forward by providing useful analysis or raising relevant questions. Comments that offer facts from readings but provide little or no analysis. Did not speak in class; absent from class with prior approval. Inappropriate, disruptive, disrespectful, or distracting behavior or comments; absent from class without prior approval; late to class. Both quantity and quality are important. High quality participation reflects careful preparation, thoughtfulness, and a willingness to experiment with new ideas. It is not necessary to always be “correct.” However, a key goal of this course is to build your ability to operate professionally in a crosscultural context. Any conduct that is inconsistent with professional norms (e.g. tardiness, overt disengagement, inappropriate attire, etc.) will negatively affect your participation grade. There will also be three graded assignments. For the briefing assignment, students will work in teams. You will be asked to analyze one aspect of the Brazilian business environment (e.g., energy sector, urbanization) using the framework and ideas introduced in the course. Teams will submit a written report and give a 20 minute presentation (using Powerpoint/Prezi) to the class on their analysis. In February, student teams will be given more information about the on-site visit that pertains most closely to their topic. Prior to departure, each team will submit a “visit preparation packet” that summarizes key information about the organization, includes pdfs of relevant company/industry articles, and highlights key issues/questions that should be explored during our visit. Once on site, each student team will be the lead representatives of our group during our visit to that group’s assigned organization. Students are expected to keep a detailed journal or blog during our travels. While I will not collect these, they will be needed for the reflection assignment due following our return. This assignment asks you to create a “digital story” that integrates course themes with your recent travel experiences. More information regarding this assignment will be distributed prior to departure. Your final course grade will be based on the following criteria: Class participation (on Grounds) On-site participation Briefing assignment Report Presentation Visit prep packet (& onsite duties) Reflection assignment 20% 25% 20% 15% 10% 10% This promises to be an intense, but very exciting, course. I look forward to learning and traveling with you! Please feel free to contact me at any time (acowen@virginia.edu) if you have questions or concerns. Page | 6