REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Ethelbert Nwanegbo, CFE, Charted Accountant PowerHouse Anchor Management Consulting, Inc. 1225 W. Beaver Street, Suite 125 Jacksonville, FL 32204 (904) 265-0765 ethel@phanchor.com REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Contents Executive Summary Administration and Management Identification of Key Personnel Identification of Key Personnel, continued Engagement (Audit) Manager / Consultant / President – Ethelbert Nwanegbo Audit Director / Senior Consultant – Antonio Chase 5 6 7 8 8 8 Identification of Key Personnel, continued Engagement Team Member / Junior Consultant – Dr. Augustine Enofe 9 9 Engagement Team Member / Administrative Assistant – David Brewer 9 Project Team Project Team, continued Brief Bio of Engagement Team Members and Other Relevant Information 10 11 11 Antonio Chase, CPA .......................................................................................................................................................11 PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 1 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Project Team, continued Brief Bio of Engagement Team Members and Other Relevant Information, continued 12 12 Ethelbert Nwanegbo, Chartered Accountant, CFE .........................................................................................................12 Project Team, continued Brief Bio of Engagement Team Members and Other Relevant Information, continued 13 13 Dr. Augustine Enofe, CPA, CFE ....................................................................................................................................13 David Brewer ..................................................................................................................................................................13 Project Team, continued Brief Bio of Engagement Team Members and Other Relevant Information, continued 14 14 Project Team, continued Brief Bio of Engagement Team Members and Other Relevant Information, continued 15 15 Project Team, continued Brief Bio of Engagement Team Members and Other Relevant Information, continued 16 16 Strength in Governmental and Non-Profit Services Strength in Governmental and Non-Profit Services, continued Extent of Use of EDP Software on Engagements Quality Review Scope of Services 17 18 18 19 19 PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 2 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Scope of Services, continued PowerHouse’s Audit Approach PowerHouse’s Audit Approach, continued PowerHouse’s Audit Approach, continued PowerHouse’s Audit Approach, continued Planning Test Work 20 20 21 22 23 23 PowerHouse’s Audit Approach, continued Field Work Overview 24 24 PowerHouse’s Audit Approach, continued Field Work Overview 25 25 Final Test Work 25 Reporting Phase 25 PowerHouse’s Audit Approach, continued Reporting Phase, continued 26 26 Evidence of Firm License Disciplinary Action List All Outstanding Obligation 27 27 27 PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 3 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Billing and Payment Terms Quotation of Rates, Fees, or Charges Project Area 1: Financial / Operational/ Compliance Audit Resources 28 29 29 Summary 29 PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 4 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Executive Summary PowerHouse Anchor Management Consulting, Inc. (“PowerHouse”), is a minority owned firm located in Jacksonville, Florida and representing clients throughout the United States. We are a specialty-accounting, auditing, taxation, and management consulting firm that provides high-class services to all levels of the organization. Our goal is to assist our clients in attaining and retaining growth. Our core competencies are solving business problems and making organizations more manageable and profitable. The firm consists of 11 staff, including three (3) Certified Public Accountants, two (2) Forensic Accountants, two (2) Senior Consultants/Accountants, two (2) Staff Accountants, and two (2) Administrative Assistants. We have over 60 years of combined experience in compilation, review, auditing, taxation, forensic accounting, risk management, and management consulting services. We are dedicated to meeting and exceeding your expectations. The firm’s Audit Director –Mr. Antonio Chase, CPA, will supervise the entire engagement along with the assigned Engagement Manager, Mr. Ethelbert Nwanegbo, who will be the lead person for the engagement. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 5 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Administration and Management The team at PowerHouse has over 60-years of combined experience in accounting, auditing and consulting. We have performed several compilations, reviews and audits services for For-Profit, Non-Profit Organizations, and Governmental entities. We are proud of this base of experience, but we are more proud of our practical approach to engagements such as yours. We belong to the American Institute of Certified Public Accountants (AICPA), the Florida Institute of Certified Public Accountants (FICPA), Association of Government Accountants (AGA), The Florida Government Finance Officer Association (FGFOA), the National Association of Black Accountant (NABA), Institute of Management Consultants USA, and Association of Certified Fraud Examiner (ACFE). Ethelbert Nwanegbo, the engagement manager and PowerHouse President, is also the past Training Director of the ACFE--Jacksonville Chapter. We provide a comprehensive range of services to our clients, including interim accounting services, advisory services, reviews and compilations of financial statements; tax services; business valuation services; financial projections; acquisition planning; forensic accounting evaluation; and business and management consulting services. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 6 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Administration and Management, continued We are committed to a continuing process of staff training and development; we view our staff as valuable resources. Accordingly, we devote a significant portion of our firm’s resources to training and continuing professional education. Hence, we are dedicated to the improvement and enhancement of our staff to ensure high and top notch service to our clients. Because of our streamlined management structure, we are nimble and able to adapt quickly to a changing environment. We are able to control costs through sufficient engagement planning coupled with a collaborative review process. As result of this standard operating procedure, we are able to identify and eliminate steps that don’t add value. Communications between Citizens Property Insurance Corporation (“Citizens”) and PowerHouse will be handled by the Audit Director and Engagement (Audit) Manager based upon the modes of communication agreed-upon in the contract. Identification of Key Personnel The team members assigned to this engagement are: Ethelbert Nwanegbo MBA, MAcc, CFE, ACA; Antonio Chase, CPA, MAcc; Dr. Augustine Enofe, DBA, CPA, CFE; and, Gerald Brewer. We are dedicated to developing and maintaining strong working relationships with all levels of management at Citizens. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 7 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Identification of Key Personnel, continued Engagement (Audit) Manager / Consultant / President – Ethelbert Nwanegbo Ethelbert Nwanegbo is a graduate of the University of North Florida, Jacksonville, Florida. He received his Master of Business Administration (MBA) and Master of Accountancy (MAcc) from the University of North Florida, Jacksonville, Florida. Ethelbert is a licensed Certified Fraud Examiner (CFE) and Chartered Accountant (ACA). He is also a member of the Florida Institutes of Certified Public Accountants (FICPA) and the American Institute of Certified Public Accountants (AICPA). Audit Director / Senior Consultant – Antonio Chase Antonio Chase is a graduate of the University of South Florida, Tampa, Florida. He received his Master of Accountancy (MAcc) from the University of South Florida, Tampa, Florida. He is also a member of the American Institute of Certified Public Accountants (AICPA) and the past President of a local arts and culture Non-Profit Organization in the Tampa Bay area. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 8 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Identification of Key Personnel, continued Engagement Team Member / Junior Consultant – Dr. Augustine Enofe Dr. Enofe is a graduate of the University of North Florida, Jacksonville, Florida. He received his Doctorate of Philosophy (Ph.D) and Master of Arts (MA) from the University of North Florida, Jacksonville, Florida. Dr. Enofe is a licensed Certified Public Accountant (CPA) and Certified Fraud Examiner (CFE). He is also a member of the Florida Institutes of Certified Public Accountants (FICPA) and the American Institute of Certified Public Accountants (AICPA). Engagement Team Member / Administrative Assistant – David Brewer David Brewer holds multiple certificates of completion. He is also a member of the American Institute of Certified Public Accountants (AICPA) and the past President of a local arts and culture Non-Profit Organization in the Tampa Bay area. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 9 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Project Team Each member of the engagement (audit) team listed in our proposal has strong experience in their assigned areas. They will provide high quality professional services and business advice and will ensure that anticipated service needs are met. A brief bio along with other relevant information of our engagement team for Citizens is presented in the next 4 – 5 pages. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 10 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Project Team, continued Brief Bio of Engagement Team Members and Other Relevant Information Antonio Chase, CPA Mr. Chase will be the client service and engagement director (senior consultant) responsible for coordinating all segments of the engagement. Mr. Chase will serve as the alternate point of contact and be responsible for all audit deliverables. Mr. Chase can be contacted at 877-281-4044 x101 or via email at cpachase@gmail.com. (need a phanchor.com email address, which I will tie to a newly created gmail account.) Mr. Chase is an alumnus of PricewaterhouseCoopers. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 11 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Project Team, continued Brief Bio of Engagement Team Members and Other Relevant Information, continued Ethelbert Nwanegbo, Chartered Accountant, CFE Mr. Nwanegbo will serve as the engagement senior manager (consultant) responsible for developing and coordinating the overall audit work plans, supervising staff personnel, and performing an in-depth review of all pertinent work papers and reports. Mr. Nwanegbo will closely monitor the daily progress of the audit engagements to confirm that any matters of concern are resolved before transitioning into major issues. Additionally, he will coordinate the completion of the audit and the preparation of the reports, and bring technical or sensitive issues to the attention of the senior consultant and Citizens personnel and assisting in their resolution. Mr. Nwanegbo will serve as the primary point of contact. Mr. Nwanegbo can be contacted at 904-265-0765 x101 or via email at ethel@phanchor.com. Mr. Nwangebo is a former KPMG auditor who has worked with a diverse-based client ranging from banking to construction to governmental PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 12 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Project Team, continued Brief Bio of Engagement Team Members and Other Relevant Information, continued Dr. Augustine Enofe, CPA, CFE Dr. Enofe will serve as the engagement senior (junior consultant). He will assist in the planning of the respective audit areas; complete tasks of the audit plan under the supervision of the consultant and senior consultant, and report his daily progress to the consultant. He will identify anytechnical issues requiring discussion or investigation to the consultant and Citizens designated personnel. Dr. Enofe can be contacted at 904-265-0765 x103 or via email at augustine@phanchor.com. Before joining PowerHouse Anchor Management Consulting, Inc., Dr. Enofe worked in the halls of academe where he was instrumental in shaping the mind’s our of youth. Dr. Enofe has a wealth of knowledge and experience performing attestation and compliance services for several of our bank clients. David Brewer Mr. Brewer will serve as administrative assistant responsible for data input, report production, and any other adminstrative tasks required to deliver the engagement on time by its due date. Mr. Brewer can be contacted at 904-265-0765 x105 or via email at david@phanchor.com. Prior to joining PowerHouse Anchor Management Consulting, Inc., Mr. Brewer worked as an associate of the Jackson Hewitt team preparing individual and corporate tax returns. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 13 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Project Team, continued Brief Bio of Engagement Team Members and Other Relevant Information, continued Senior Consultant Consultant Junior Consultant Experience in Government Auditing Standards X X X Experience in auditing Insurance Companies X X X Experience in risk based auditing and integrated audit approach X X. X Experience Administrative Assistant PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 14 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Project Team, continued Brief Bio of Engagement Team Members and Other Relevant Information, continued Senior Consultant Consultant Junior Consultant Administrative Assistant Experience using TeamMate or similar electronic work paper products X X X X Understanding of COSO control framework X X X Ability to travel X X X Experience X PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 15 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Project Team, continued Brief Bio of Engagement Team Members and Other Relevant Information, continued Senior Consultant Consultant Junior Consultant Administrative Assistant General knowledge of GAAP and/or Statutory accounting X X X X Experience in auditing government entities X X X Experience using Microsoft Visio X X X X Experience in the use of ACL or other audit software X X X X Experience PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 16 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Strength in Governmental and Non-Profit Services Governmental and Non-Profit entities are a focus of our business. In our combined 60-years of experience, PowerHouse has conducted many audits in accordance with OMB (Office of Management and Budget) Circular A-133, the Single Audit Act of 1984, and Government Auditing Standards. PowerHouse is an emerging firm providing outstanding services to governmental and non-profit entities. PowerHouse prides itself on its commitment to continuous training to team members with experience in providing audit and value-added services to our cherished client base. Industry practice guides, special audit and consulting tools, and training sessions for team members help us maintain the high quality of our services. As a result, PowerHouse is able to apply its problem-solving abilities to address current and future issues adequately before those issues become problems that expend unbudgeted and precious resources. This practice results in continued growth in the depth and scope of the clients we serve. PowerHouse team members have had the privilege to work with FCCI Group, Inc., an insurance provider that is considered, by many, to be an established leader in the property and casualty insurance business. At PowerHouse, we strongly believe that in order to be successful in today’s uncertain, competitive, and highly complex marketplace, we must endeavor to distinguish ourselves through continuous professionalism and outstanding client service. We are confident of our ability to provide our clients with an array of expertise and the depth of resources they require. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 17 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Strength in Governmental and Non-Profit Services, continued As mentioned earlier, PowerHouse has extensive experience in serving many governmental and non-profit entities throughout Florida. We have supervised or worked as the hands-on auditor for governmental and non-profit organizations such as FCCI Group, Inc., the Cities of Opa Locka and Lauderdale Lakes, Indian Trail Improvement District, the National Urban League, the Gulf Coast Jewish Family Center, Beulah Baptist Institutional Church, Heavenly Hearts, Inc., and Lutheran Services of Florida [please add other suitable clients]. Few (same-size) firms in Florida can extol such a high watermark of providing this level of experience in serving governmental and non-profit entities. Extent of Use of EDP Software on Engagements An important component of our audit is our review of Electronic Data Processing (“EDP”) controls and the use of Computer Assisted Audit Techniques ("CAAT"). We are aware that the effectiveness of many of the control procedures performed by management and staff are dependent upon the receipt of reliable computer-generated information for review and investigation. The reliability of this computergenerated information is dependent on EDP general controls. The consultant will review EDP general controls to determine the degree of reliance that can be placed on computer-generated information. The senior consultant will identify areas of concern and work with management to implement mitigating controls. If required (and with management’s pre-approval), PowerHouse will deploy its EDP expert to effectively resolve matters deemed more complex in scope. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 18 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Quality Review A hallmark of PowerHouse is its commitment to providing a quality end product. As such, all work performed on the engagement is reviewed to ensure documentation is deemed adequate, conclusions can be supported by sufficient audit evidence, work product is aligned with the firm’s established quality control. The quality control procedures bywer. We also ensure quality control on all engagements by performing reviews of all work performed by staff professionals. Our quality control procedures include a review by the concurring engagement partner and the engagement partner or manager reviewing all workpapers and conclusions reached for propriety. During the planning phase of an attestation engagement, we review our confidentiality policy with all team members regarding client data--proprietary and nonproprietary. Our confidentiality policy mandates that all client data obtained or used during the audit engagement must be retained in the strictest of confidence and is either returned to the client intact or disposed of properly if copies of the original source data is provided in lieu of the originals. Scope of Services In performing the audits Citizens Property Insurance Corporation, it is imperative that PowerHouse is prepared to bring outstanding expertise and know how to the engagement at the onset. This approach is mulifold as it allows for a smoother work flow, provides a "fresh look" at the entity’s operating systems and documented internal control procedures and processes, and establishes a base for audits in future years. Employing this standard operating procedure ensures a high quality and efficient audit. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 19 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Scope of Services, continued At the beginning of an audit, the team members will allocate a portion of the total audit hours to document operating systems and related internal controls. In addition, we will be obtaining relevant background information and identifying potential issues and opportunities that may need to be addressed during the audit. We recognize the time commitment necessary to become familiar with Citizens Property Insurance Corporation’s (“Citizens”) environment as well as develop a meaningful and professional relationship with points of contact. We are devoted to meeting these objectives through in-house briefings, inquiries of select Citizen personnel, and other means while minimizing disruptions to operations. PowerHouse’s Audit Approach PowerHouse’s main mission is to ensure your success by providing timely feedback on our observations and findings as well as identifying areas for improvement. Our audit process is designed to provide solutions that are tailored to Citizens specific needs. This process is structured in several stages, beginning with and focused throughout a top-down, top-level look at key business processes. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 20 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES PowerHouse’s Audit Approach, continued The stages of our audit process are driven by Citizens’ objectives and strategies. Top Level Analysis Risk Assessment Division/Deparmental Process Overview Departmental Operational Measurement Recommended Operations or Performance Improvement PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 21 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES PowerHouse’s Audit Approach, continued Top-Level Analysis - We work with you to ensure we understand the external forces that affect you, the expectations of North Dade Community Development Federal Credit Union’s stakeholders/customers, as well as objectives, and key business issues and risks within each program or department being audited. Division / Departmental Process Overview We investigate the key processes for achieving objectives, including the programs or department's strategy and policy processes, core operating processes and resource management processes. Risk Assessment - We profile key business risks, the factors most important to your strategic and financial success. We measure those risks, identify processes to address and control them, and assess the adequacy of those processes. Audit strategy is determined in collaboration with the finance authority. Department Operational Measurement - We obtain sufficient audit evidence to form our conclusion on the audit area or department by concentrating our efforts on the areas at risk, performing substantive audit procedures, utilizing existing management reports and analyzing performance compared to budget and other entities. Audit procedures utilize operational efficiency, financial and non-financial performance measures. Recommended Operational or Performance Improvement - We strive to identify opportunities for improved performance by comparing operational, financial and non-financial performance measures to peer entities and industry trends. In addition, the PowerHouse team debriefs and assesses its performance with a view toward continually improving service delivery. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 22 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES PowerHouse’s Audit Approach, continued Our ability to deliver financial statement, operational, and compliance audits is tethered directly to the skills of our team members. We have taken our industry focus one step further by creating the right team structure. PowerHouse’s audit teams are interdisciplinary and go through formal team training as they prepare for engagements. They work smarter by eliminating low-value work and focusing on areas with potentially higher risk and greater rewards. Our engagement team will bring capability, knowledge, insight, and technology to the audit. Planning Test Work Upon appointment as your financial statement and program auditors, we would immediately begin discussions with management regarding the timing of our planning and interim audit procedures. At a minimum, we would complete the following activities Conduct entrance conference with the executive and various team members to discuss issues, planning and audit timetable Conduct analytical review of operational data, board minutes, and other departmental and statistical data and reports Develop, in conjunction with management, a cooperative plan and schedule for the audit, including the use of Citizen’s personnel PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 23 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES PowerHouse’s Audit Approach, continued Field Work Overview Document the use of internal controls and the accounting system to determine whether the entity is acquiring, safeguarding, and utilizing its resources economically and efficiently Develop our overall audit program in accordance with the Government Auditing Standards and Statutory guidance, consisting of detailed audit program steps tailored for Citizen. We will also consider, in the development of our audit programs, our evaluation of the strengths and weaknesses of internal controls and the management control system. In addition, we will determine the extent of audit tests, using statistical sampling techniques where applicable Review audit approach with the computer audit specialist. We anticipate utilizing PowerHouse’s preferred software for aggregation of certain operational data and testing Perform detailed compliance tests to determine whether or not controls and accounting systems are functioning effectively Determine whether the entity has complied with laws, governmental and state requirements and any other regulations Perform substantive tests of significant account balances and other activity as determined by management Perform audits of only significant accounts/projects, if existing internal controls are determined to be adequate in all other accounts Discuss with Citizen's personnel known auditing matters requiring resolution Discuss with the designated Citizen’s personnel the format for year-end financial statements, including footnotes to the financial statements PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 24 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES PowerHouse’s Audit Approach, continued Field Work Overview Develop our audit plan to complement or leverage work performed by Citizen’s Internal Audit team The planning and fieldwork phase of our test work involves the engagement partners, managers, senior accountants and assigned team members. We plan to coordinate the audit schedule based on management’s recommendations for audit timing of a particular department or group. We will deliver our audit reports within 30 days of completing fieldwork or within the timeline as established by management. Final Test Work Complete the examination of account balances Perform analytical review Meet with the Citizen's designated personnel to resolve any remaining auditing matters and Coordinate with our engagement team members the timely completion of and review of report drafts Reporting Phase In the final stages of the audit, we will coordinate a review of the audit reports, and other reports (e.g., “Communication… Charged with Governance) as required by the audit engagement, with Citizen’s designated personnel. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 25 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES PowerHouse’s Audit Approach, continued Reporting Phase, continued The basic outputs of our examination are summarized as follows: o Audit Report (detailing findings and observations, recommendations, and management’s response to findings and observations) o Report on Internal Controls, if required o Communication to Those Charged with Governance o Any other reports as required by Statutory bodies PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 26 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Evidence of Firm License PowerHouse Anchor Management Consulting, Inc., is a local business operating in the State of Florida. We are located 1225 W. Beaver Street, Suite 125, Jacksonville, FL 32204. We are members of the Florida Institute of Certified Public Accountant and American Institute of Certified Public Accountants. All key personnel of the firm are properly licensed and authorized to practice public accountancy in the State of Florida. Disciplinary Action There are no past, present or pending disciplinary action against the firm. List All Outstanding Obligation The firm has no outstanding obligation that will prevent or affect the firm ability to perform on this contract. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 27 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Billing and Payment Terms We believe that our professional service structure, audit approach, and implementation methodology provides the most cost effective method for Citizens Property Insurance Corporation. We will invoice Citizens bi-weekly as work progresses. Invoices are payable net 15 days or 2%, net 5 days from invoice date. Invoices will include: the Task Order number (if applicable), name of the resource, period covered, hours worked, and the total fee for those hours including PowerHouse’s administrative costs. Hourly fees will be in agreement with the respective Task Order, unless otherwise approved in writing by the appropriate Citizens management. Reimbursement of travel related expenses will be listed separately on the invoice, and the resource incurring those expenses and the time period covering those expenses will be identified. Reimbursement of travel related expenses will be in accordance with “Standard Document No.: 15, Citizens Travel and Travel Reimbursement Policy for Non Citizens Employees” and will be pre-approved by Citizens in writing. Invoices will be submitted electronically to the designated OIA or ERM manager for review and approval. Further, we will continue our commitment to provide the most cost effective professional services structure each year the contract is enforce. There will be no surprise billings. If there are any expected overages in work hours, we will notify Citizens management and obtain written pre-approval before incurring the time. Our billings for overruns will be billed at the negotiated rates outlined in Attachment A. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 28 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Quotation of Rates, Fees, or Charges Project Area 1: Financial / Operational/ Compliance Audit Resources The proposed fees for requested services are as follows: Senior Consultant $ 90 /hour Consultant 75 /hour Junior Consultant 55 /hour Summary We have been privileged to work with a diverse client base and would be truly honored to serve you. We are very adept at providing assurance, operational, and compliance services to organizations such as Citizens Property Insurance Corporation. We have the qualifications…but more importantly we have a sincere interest in working with Citizens Property Insurance Corporation to meet this engagement’s objectives and goals. We would love to discuss our planned scope of services with Citizens management in person so that we may demonstrate how we believe our PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 29 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES firm can assist you in the near future. We look forward to hearing from you and earning your trust and confidence. Thank you for giving us the opportunity to submit our professional qualifications and competence for your consideration. PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources 30 REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES Appendix A, Resumes of Project Team PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources i REQUEST FOR PROPOSAL (RFP) NO.: 11-0011 CO-SOURCING INTERNAL AUDIT AUDIT AND ENTERPRISE RISK MANAGEMENT SERVICES PowerHouse Anchor Management Consulting, Inc. | Project Area 1: Financial / Operational/ Compliance Audit Resources i