New Faculty Orientation

New Faculty Orientation
Kenneth Pierce
Vice Provost for Information Technology and CIO
 OIT Connect
 Email
 File Storage Options
 Networking and Remote Access
 Personal Computing Requirements
 Classroom Technology
 Blackboard
 Online Learning
 Technology Research Complex
OIT Connect
 If you need technology support (accounts, software, hardware issues, etc)
you should contact OIT Connect at
 The phone number for OIT Connect is 458-4555
 The web site address is
 OIT Connect is the Office of Information Technology’s single contact point
for acquiring services or for requesting assistance.
 Your MyUTSA ID is a 3 letter + 3 number user id used for access to the
majority of UTSA online services
 The MyUTSA ID password requirement is a passphrase of at least 15
characters and a maximum of 128 characters (no complexity requirements,
no set expiration)
 It is your credential for email, ASAP, wireless, Blackboard, your computer,
RowdySpace, SharePoint, FAIR, Digital Measures, I: Drive file storage,
classroom computers, Shibboleth, Cayuse, Compliance Training, ECRT, and a
whole lot more
 We currently use Microsoft Exchange / Outlook for email services
 Current quota is 5 gigabytes
 We are in transition through the end of the year to Office 365 hosted
 No change in Outlook, login, etc. Pretty transparent.
 New quota when migrated will be 25 gigabytes standard, 100 gigabytes if
File Storage Options
 I: Drive -> automatically mapped for each user on the UTSARR domain, with
no enforced quotas. Departmental space is here as well. Only accessible
offsite through VPN
 RowdySpace -> web-based file storage accessible on/off campus. Set quotas,
but easily raised. Allows for non-UTSA individuals to access through system
generated tickets. Will be replaced in the next 18 months (most likely with
 SharePoint -> Great option for collaborative storage. No quotas set. Can
share documents or just keep private. Has a great search engine.
 URTC -> hosted solution by UT System / TACC for research data. Contact OIT
if you need access to it. 10 gigabit connectivity from UTSA to TACC
 Main Point of this slide …. YOU DON’T NEED TO BUY STORAGE!
Networking and Remote Access
 You have access to the wired network all the time
 For wireless, we have 3 networks: UTSA _FACSTAFF (secure), UTSA_Student
(secure), UTSA_Guest (not secure)
 For remote access, we have a virtual private network (VPN) you can use
Personal Computing Responsibilities
 Two guiding policies we live by are TAC 202 and UTS 165
 Computers report to central console for “health” reasons
 If you have a laptop (yours or ours) and you do university business on it, it
must be encrypted
 Backup your data. For your primary computer, we have CrashPlan to
perform regular backups for you – no effort continuous backups.
 Insight is a tool we use to manage computer resources throughout the
university. You can always login and see how you look.
 Policies and Standards can be found in HOP 8.12 and on the OIT web site.
Classroom Technology
 OIT Supports over 200 centrally scheduled and managed classrooms
outfitted with projectors, screens, podiums, document cameras, etc.
 If you need any assistance with classroom configurations, contact OIT
 We also have interactive TV rooms between 1604 and downtown
 Lecture capture services are available on request
 UTSA is coming up on its last semester in WebCT CE 8 in the Fall 2012
 Beginning Spring, 2013, all courses will be in Blackboard Learn 9 platform
with mobile device support
 If you have questions about WebCT or Blackboard, contact OIT Connect (see
a theme here about who to contact?)
Online Learning
 We have a very good online learning team at UTSA, located in the bottom
floor of the MS building.
 Adjacent to the online learning team is the Faculty Information Technology
(FIT) lab. Use this lab for any technology support you need in teaching
 The online learning team can assist you in creating any online content you
need, use of WebCT / Blackboard, including any related tools (Wimba, etc).
Research and Information Technology Zone
 Located in the MS Building, 1st Floor
 Research Data Center (RDC)
 Advanced Visualization Laboratory (AVL)
 Faculty Instructional Technology (FIT) Lab