Intros Business Goals User Goals Fresh Good, Stale Bad Agenda Case study: Corporate eNews Hands-on: Brainstorming Case study: Playpark franchise eNews Hands on: Draft an Editorial Calendar Best practices Content Media Web Blogs Print Video Podcasts E-Mail B2C Homepage Intranet Start Page Blog Event-based Messages Trigger event - Next communication - Next desired action Event-based messages New hire Orientation Training Review Corporate Intranet Timeline New customer Registration Coupon B2C eMail Timeline Big offer Brainstorming Channels Outlets Calendar Events Seasonal Planned Cultural Corporate Trigger Events An Editorial Calendar Informs your communication plan. Informs your release calendar. Containers Containers Containers Containers Growth of an eNewsletter channel Editorial Calendar 5 Ws and the H Brainstorming Case Study Editorial Calendar Worksheet Worksheet Recap Analyze: 5 Ws and the H Calendar work: Plot seasonal events Forecast planned events Add up the work required Measure against expected benefit Best Practices Match Medium to Message Push eNews/ eMail Workflow Pages Pull Podcasts Optional Pages Video Unappealing, Mandatory Blogs Appealing, Optional Filling Containers Careful about creating them Automate – e.g., RSS, CMS Shop for examples Maximize contributors’ startup energy Use Buddy Channels Video Display Podcasts Audio Phone Podcasts eNews Blogs Web Stakeholders Share your planning results One vision: Set expectations together Make them assign contributors Keep them informed Publicize your results Contributors Identify them all Involve them in planning Get as much as you can up front Require evergreens Make submissions easy Note submissions on calendar Make them heroes Watch Metrics and Tweak Schedules Web Pages eNews/eMail Page views over time Open rates Searches Unsubscribes Conversions Clickthroughs Blogs Page views to index Contributions Takeaways Every container is a mouth to feed Engage planning process to: Evaluate viability Match message to solution Gain consensus and set expectations Use your calendar to: Keep stakeholders and contributors informed Automate tasks Serve as your record Resources: Calendar Tools Microsoft Word, Project, Excel, Outlook Google Calendar (http://calendar.google.com) 37Signals Basecamp Build your own MediaRich worksheets http://mediarich.net/cw2007 Rule: Easiest and simplest wins Resources: Inspiration Earth Calendar http://www.earthcalendar.net Marketing Sherpa http://marketingsherpa.com Contentious http://contentious.com TEDtalks http://www.ted.com/tedtalks/