Purchasing Card Reviewer Training Purchasing Card Benefits Convenience Faster receipt of needed supplies Reducing purchase orders More vendors to choose from Reducing the number of checks issued Cost savings; * the cost of traditional purchase order is $89.11, the cost of using purchasing cards is $21.83 *2007 Purchasing Card Benchmark Survey Results-RPMG Research Corporation We will cover: Cardholder Responsibilities Restrictions Purchases Requiring Approval Changes to Cardholder Information Reviewer’s Responsibilities Establishing the Review Process Leaving the Department Location of Forms Purchasing Card Fraud Contact Information Cardholder’s Responsibilities Making only authorized purchases Obtaining a detailed receipt for each purchase Completing the transaction log with a brief description justifying the purchase Reconciling the monthly Visa statement Resolving any discrepancies Cardholder’s Responsibilities (con’t) Ensuring credits are received Signing the log Passing the paperwork to assigned Reviewer for approval in a timely manner Note: Reallocation of charges may be the responsibility of the cardholder. However, budget management is the responsibility of the department head. Reconcile Monthly VISA Statement Compare VISA statement to transaction log and resolve any discrepancies prior to the end of the following billing cycle. Keep all receipts and related paperwork (VISA statement, signed transaction log) for (5) five years. Forward entire package to reviewer within 3 days of completion Restrictions Restrictions at Point of Sale These transactions will be declined by the bank: Purchases exceeding the single purchase limit or monthly credit limit Cash advances Restrictions by merchant category Travel (Hotels, Airfare, Car Rentals) Restaurants, liquor stores Entertainment, recreational services Personal services such as photographic studios, funeral services, salons, spas State and University Restrictions These transactions may not automatically decline, but are not allowed. They will be monitored for compliance through the review policy Personal purchases Cash Equivalents (ex. Gift Cards) Gifts, contributions, and donations (such as alcohol and flowers) Alcohol for any purpose Allowing someone else to use the card State and University Restrictions (con’t) Personally accepting kickbacks or incentives Entertainment (costs of social activities and related incidental costs such as meals, beverages, lodging, transportation, and gratuities) Splitting purchases to avoid limit of delegated authority ($2,500) is prohibited State and University Restrictions (con’t) Office supplies purchased from vendors other than the mandatory state contract with Office Depot Mandated state contract Food purchases Tires Computers Purchases Requiring Additional Approval Licenses, contracts, and agreements must be sent to Purchasing Department for approval. Cardholders are not authorized signatories for the University Telecommunications equipment (antenna, satellite installations, 2-way radios) Modifications to building Changes to Cardholder Information Request changes by contacting the Purchasing Department Cardholder Name or Address Change Default Account Change Cancel Card Single Purchase or Monthly Credit Limit Change (as a minimum, requires department head and purchasing department approval) Reviewer’s Responsibilities Reviewer’s Responsibilities Reviewer is the cardholder’s immediate supervisor or someone within the cardholder’s chain of command Reviewers are required to ensure that charges are valid, authorized, are within ASU Beebe Purchasing Card policy and procedures, and are appropriately documented A Reviewer may not review his/her own transactions Reviewer’s Responsibilities (con’t) At the end of each billing period, the Reviewer is required to: Review the transaction log to ensure all entries are authorized Ensure detailed receipt matches the transaction and description of purchase Confirm each transaction is authorized and in compliance with ASU Beebe Purchasing policies and procedures Confirm that no one other than the cardholder gained access to the card information Reviewer’s Responsibilities (con’t) Sign the monthly transaction log for all cardholders for whom they review, certifying all transactions are authorized and that policy and procedures have been followed Forward to the Purchasing Department Reviewer’s Responsibilities (con’t) Retain the records in chronological order in the department’s office, and securely maintain the files for a minimum of 5 years. Establishing the Review Process Establishing the Review Process At the discretion of the Reviewer, departments may require preauthorization prior to cardholder making a purchase Establishing the Review Process (con’t) You may have an administrative person perform initial review of records: Ensure a detailed receipt is in the file, and that the receipt matches the description on the log Reconcile credit card statement to the transaction log Place receipts in same order as listed on the statement Establishing the Review Process (con’t) Ask Questions – have a clear understanding of why the purchase was made and who authorized it. Only the Reviewer (supervisor) can: Certify that transactions are authorized (have you reviewed the receipt?) Sign the actual transaction log Leaving the Department? Leaving the Department? If the cardholder leaves the department Cardholder or Reviewer Notifies the Purchasing Department Brings the card to the Purchasing Department Reviewer performs complete assessment of all transactions Leaving the Department? (con’t) Reviewer to conduct an exit review of departing cardholder’s transactions Ensure sensitive equipment (computers, digital cameras, etc.) are accounted for Take another look at all records Trust everyone – review anyway Leaving the Department? (con’t) If the Reviewer leaves the department Another reviewer must be assigned to each cardholder Forms All forms associated with the Purchasing Card are available online at www.asub.edu Faculty Staff Purchasing Purchasing Card Fraud What is Fraud? A deception deliberately practiced in order to secure unfair or unlawful personal gain What Fraud is Not Misuse Negligence Misuse Restricted purchases made for the institution not for personal gain Examples of misuse include: Purchasing restricted goods and services (ie. Travel Computers, Office Supplies, Food) Intentionally splitting a purchase to circumvent delegated authority (either by the initiative of cardholder or departmental authority) Paying unfair and unreasonable prices, not making good business decisions Allowing someone else to use the card Negligence Sloppy recordkeeping - not for personal gain Unsecured record retention Lack of any receipt Missing statements Lack of additionally required documentation Consequences of Misuse and Negligence Report misuse and negligence to the Purchasing Department Suspend card until cardholder attends another training Institute the “3 strikes, you’re out” rule Cancel the card Back to Fraud Why does fraud occur? How does fraud occur? Why Does Fraud Occur? Inattentive Reviewers - cardholders won’t take the risk if they know their transactions are carefully reviewed Fraud is a premeditated, calculated act to defraud institution Crime of necessity (personal financial need) Crime of passion (desperation) Incident of bad judgment Program Weaknesses Program Weaknesses Department unnecessarily has too many cardholders Reviewers responsible for too many cardholders Insufficient training Faltering Reviewer (very dangerous as this is the first line of defense) We must have proper mechanisms installed to detect and halt fraud How Does Fraud Occur? Services paid for, but not received by the University (usually involves two individuals) Personal purchases made, and removed from institution’s property or shipped to another location Personal purchases made in combination with authorized goods/services Consequences of Fraud Restitution Termination of Employment Fines Criminal Prosecution Review, Review, Review Reviewers are the University’s first line of defense against purchasing card fraud. Purchasing card fraud is often a symptom of a bigger personnel issue. If you suspect purchasing card fraud, contact the Purchasing Department Contact Information Stephanie Creed sacreed@asub.edu 501 882 4547 Beki Wisdom bawisdom@asub.edu 501 882 4546