Syllabus: MGT 3003 (Sections 001 and 002), Fall Semester 2014
Business Communication & Professional Development
Section .001 (Course #11340): 1:00 p.m. – 2:15 p.m., Monday & Wednesday, BB 2.01.06
Section .002 (Course #11760): 11:30 a.m. – 12:45 p.m., Tuesday & Thursday, BB 2.01.06
(Last non-substantive or clarifying editing update: October 20, 2014)
Dr. Wilson’s Web site: http://faculty.business.utsa.edu/bjwilson
NOTE: ONLY THE ONLINE VERSION OF THIS SYLLABUS IS CURRENT. Both PC and Mac users
should use the Mozilla Firefox browser to access UTSA Web sites and Blackboard Learn—Mozilla
Firefox and Chrome are the only browsers that currently permit full access to Blackboard Learn and the
Online Writing Lab (OWL). Access Blackboard Learn at http://learn.utsa.edu/.
COURSE TEAM
Professor
Dr. Bennie Wilson
EMAIL ADDRESSES
Blackboard Learn message or
Bennie.Wilson@utsa.edu

PHONE
458-7525
Documented emergency absences
Teaching Assistant & Online Writing Lab
Blackboard Learn message or
Vincent.Rizzo@utsa.edu
 Online Writing Lab (OWL)
Vincent Rizzo
 Quizzes, final
(Classroom and
 Résumé Grading (non-CAP students)
OWL TA)
 RSO/Toastmasters
N/A
OFFICE HOURS
BB 4.04.29
MW: 12:00 p.-1:00 pm
TR: 1:00 pm- 2:00 pm
And by appointment
BB 4.04.29
MW: 12:00 pm-1:00 pm
TR: 1:00 p.m. - 2:00 pm
And by appointment
 Point deductions
 Miscellaneous points
College of Business Center for Student Professional Development (CSPD)
University Career Center (UCC)
Julio Joey Ramos Julio.Ramos2@utsa.edu
Email
 Career Action Program (CAP)
(CSPD)
 Résumé Grading (CAP students)
Barbara Jackson
Barbara.Jackson@utsa.edu
458-4766
 Résumé Reviews
(CSPD & UCC)
Morris.Ellington@utsa.edu
Morris Ellington  Etiquette Dinner
Email

Group
Mock
Interviews
(non-CAP
students)
(UCC)
preferred
BB 2.01.08
UC 2.02.04
7:30 a.m. – 4:30 p.m.,
MTWRF
7:30 a.m. – 4:30 p.m.,
MTWR
Located in University
Career Center, room UC
2.02.04
Junior Achievement (JA) Coordinators
403 E. Ramsey, Ste. 201, San Antonio, Texas
78216
Bernadette Byrd
bbyrd@jast.org
490-2007x106
 To volunteer for JA Finance Park extra credit
8:00 a.m. – 4:00 p.m.
Felicia Breaux
fbreaux@jast.org
490-2007 x116
Monday - Friday
 To discuss classroom JA issues
McGraw-Hill Text and “Connect”
Trina Maurer
Trina.Maurer@mheducation.com
 Questions regarding ConnectPlus
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IMPORTANT: For easy access to University policies and information on the following important
subjects, please go online to http://provost.utsa.edu/syllabus.asp:
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Counseling Services
Student Code of Conduct and Scholastic Dishonesty
Students with Disabilities
Transitory/Minor Medical Issues
Supplemental Instruction
Tutoring Services
The Roadrunner Creed
WELCOME TO THIS COURSE: You probably remember the classic book and movie, The Wizard
of Oz, in which Dorothy laments to her pet dog: “Toto, I have a feeling we’re not in Kansas anymore.”
This course will take you out of “Kansas,” my metaphor for your experiences prior to entering the “real
world” of work. In doing so, it will challenge your time-management skills, meaning you will have to
do advance planning regarding completing assignments prior to their deadlines, particularly the Online
Writing Lab assignments (OWL). If you are the type to wait until the last minute to do assignments, you
risk not fulfilling your academic potential and you will not share in the professional skills that this
course will provide you. Effective time management and meeting deadlines in a timely manner are
valued and critical skills in the real world of work.
COURSE DESCRIPTION: In this course, we will examine basic interpersonal communication
processes within written and verbal channels, with practical applications for the business environment.
We will discuss issues regarding cross-cultural communication, crisis communication, and ethical
considerations in business. The course emphasizes three areas: (1) planning, organizing, writing, editing,
and revising business documents; (2) planning, organizing, and delivering business presentations; and
(3) preparing for professional success in the business world, including career planning, networking, job
searching, résumé preparation, and job application and interviewing. Written assignments and oral
presentations are required.
COURSE PREREQUISITES: COM 1053 or COM 1043 (Business and Professional Speech), and
WRC 1023 or ENG 1023 (Freshman Composition II).
BACHELOR OF BUSINESS ADMINISTRATION (B.B.A.) DEGREE PROGRAM GOALS:
 Students will be able to communicate, verbally and in writing, information and ideas pertinent to
business decision-making. (This course directly supports this goal.)
 Students will be able to use quantitative analysis and quantitative and non-quantitative reasoning to
effectively identify and solve business problems.
 Students will be able to use current information technology to support business decision-making.
 Students will be able to incorporate a global perspective in business decisions.
 Students will be able to identify ethical and legal issues in a business context and find alternatives
that demonstrate ethical values.
REQUIRED COURSE MATERIALS:

Business Communication: Developing Leaders for a Networked World, 1st ed., by Peter Cardon,
McGraw-Hill Publishing, in one of the following formats:
o Text hard copy “Pre Pack” (cost approx. $134.00): ISBN—9781259414176 or 1259414175,
available in the University bookstore. The Pre Pack includes:
 A hard copy, loose-leaf version of the text
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Access to the e-text
An access code to “Connect”, an online--via the course Blackboard site--study and
assignment system required for this course.
o E-Text (cost approx. $85.00): Purchased online via the “Connect” tab at the course Blackboard
site, and includes the required “Connect” study/assignment management system.
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Approximately 15 copies of ParScore test form (SCANTRON form number X-101864-PAR-L), to
be used for completing quizzes and examinations, and for recording class attendance.
TECHNOLOGY & STUDY RESOURCES:
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Study and Learning Assistance
o McGraw-Hill “Connect”: This interactive eLearning and assignment program is available at
the course Blackboard site, located at the links on the left side of each Blackboard page. It
provides many extensive study and evaluation tools to assist your success in reading and
understanding chapter materials in the text. These include practice chapter pre- and postquizzes, simulation exercises, etc. In addition, this program is required to access quizzes and the
Connect-based writing assignment.
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Register on Blackboard for “Connect” by accessing the “Connect” tab at the course
Blackboard site, using the instructions at
http://highered.mheducation.com/olc2/dl/866234/Connect_Blackboard_FDOC_First_Day_of
_Class_814.pdf. You must register for “Connect” via Blackboard only using an access
code that came with your hard copy text or that you obtained by purchasing access to the text
e-book via the Blackboard “Connect” link. (NOTE: Access and register “Connect” only at
the course Blackboard site—do not register for “Connect” via a McGraw-Hill web link.)
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“Connect” also includes access to:
 LearnSmart “Achieve”: Improves writing editing skills and empowers students to put
responsible writing into practice. It is an adaptive learning system to help students learn
faster, study more efficiently, and retain more knowledge. It pinpoints concepts the
student does not understand and maps out a personalized study plan. Based on students’
self-diagnoses of their proficiency, it provides students with a series of adaptive
questions. This provides students with a personalized one-on-one tutor experience.
 LearnSmart “SmartBook”: An adaptive reading experience designed to change the way
students read and learn. It creates a personalized reading experience by highlighting the
most important concepts a student needs to learn at that moment in time. The student’s
text reading continuously adapts by highlighting content based on what the student does
and does not know. This ensures that the focus is on the content he or she needs to learn,
while simultaneously promoting long-term retention of material.
 Connect Class Assignments: Class quizzes and the Connect-based writing assignment
are access through the Blackboard “Connect Quizzes & Writing Assignment” link. Since
these are online and are available for several days, extensions will not be granted under
any circumstances unless the McGraw-Hill tech support staff certifies that there was a
systemic Connect outage during the time you attempted to access a particular quiz..
 Before attempting to access each Connect assignment (each quiz and the writing
assignment), click on Check My Computer to see if your computer meets the
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requirements for Connect. If not compatible for listed reasons, e.g., outdated browser
version, blocked cookies, pop-up blocker is on, etc., correct the issue and
troubleshoot again. If compatible, click “Connect Quizzes & Writing Assignment” at
your Blackboard site, to access the assignment.
 When you start a quiz, you are committed to complete it within the appropriate time
limit—failing to do will result in the point score you earned when the time limit
occurred.
 If you have computer issues, contact McGraw-Hill technical support during their
operating hours if you have problems--be sure to inform them that you registered on
“Connect” via Blackboard, not via the McGraw-Hill Web site.
 Tech Support & FAQ:
Call: (800) 331-5094 (See hours open below)
Chat: www.mhhe.com/support (do NOT use email support as it is a longer turn-around
process)
Monday - 8:00 am - 11:00 pm
Tuesday - 8:00 am - 11:00 pm
Wednesday - 8:00 am - 11:00 pm
Thursday - 8:00 am - 11:00 pm
Friday - 8:00 am - 6:00 pm
Saturday - 10:00 am - 4:00 pm
 (All times Central)
 If tech support is not able to resolve the issue, please provide the support reference
number given to you by the support team. At that time, you can contact our McGraw-Hill
representative, Trina Maurer, at Trina.Maurer@mheducation.com and provide her with
the support reference number and you user ID and password you use to access
Blackboard. She will normally NOT be able to assist outside of normal workdays and
hours.
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Office of Information Technology (OIT) Assistance: For assistance with the Blackboard Learn
communication system, except for the Online Writing Lab, email OIT”Connect”@utsa.edu or call
210-458-5555. (NOTE: If you have problems with your OWL site, contact our OWL teaching
assistant, Vincent Rizzo, via Blackboard Learn course message.
When contacting OIT regarding Blackboard problems, be sure to:
o Give your name, email address, banner ID/User ID, a phone number where you can be contacted
o Provide your course and section number, and the name of your professor
o List your computer’s Operating System & version number, e.g. Mac OSX, Windows 7, Windows
XP, etc.
o The brand and version of internet browser in which you are using blackboard, e.g., Safari version
5.1.2, Internet Explorer version 8, Mozilla Firefox version 12, etc.
o If you are currently on campus and using a UTSA-owned computer, provide your computer’s
inventory/asset number:
COURSE GUIDELINES & POLICIES:
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Designated seating areas: State and Federal fire codes require students not sit or stand in aisle
space, on landings, or on steps. Do not block the designated exit areas. Neither students nor guests
may sit at the tables and seats behind the last row of fixed seats designated for disabled students.
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Only students certified as disabled by the Office of Student Disability Services and who require
classroom accommodation may sit in these areas.
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Professional Behavior: Please be respectful of each other at all times. Be on time. Be good
listeners.
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Laptop and Electronic Devices: Treat these classes as business meetings. The use of laptops, cell
phones, and other electronic devices is not permitted in class. Further, please remove your cell
phones from sight by putting them in your pockets, your purses, etc., or you will be asked to leave
class. If you are expecting an emergency call, please notify me at the beginning of class—you will
be permitted to respond to the emergency phone call in the hallway outside of the classroom.
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Assignment Submissions & Returns: In the event you must submit a hard copy of an assignment
by a specific date and/or time, and class is not in session or I am not in the office, you may slide the
assignment under my office door or scan it and email it to me—on or before the deadline. Further,
if you are not present when a graded assignment is returned in class you may pick it up during office
hours.
ASSIGNMENTS & EXAMINATIONS:
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Quizzes and Examinations: The text is the basis for all quizzes and the final exam.
o “Connect” Quizzes: There are six quizzes, each of which is accessed through “Connect” on
Blackboard and is available and due in accordance with the appropriate section schedule on
pages 16 and 17 of this syllabus. Since these are online and are available for several days,
extensions will not be granted under any circumstances.

“Connect” generates quiz questions randomly. You may access each quiz during the period
between when its “available” and its “deadline.” Once you start a quiz, you have until the
time limit to complete it—there are no “do-overs” or “extensions.” Once you reach the time
limit, the quiz stops and “Connect” grades the questions you answered. After the deadline,
“Connect” will summarize how you did on each quiz question.
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You need to be at a Connect-compatible computer at a time and place where you are able to
complete your quiz without interruption. Do the quiz on a hard-wired computer, such as
those in the UTSA computer labs and elsewhere on campus. Do not use AirRowdy or any
other wireless connections since they are prone to disconnecting unexpectedly from the web.
In addition, bad weather such as electrical storms and the like may result in computer
disruptions. In addition, computer issues late on the last day the assignment is available will
not be a basis for a “do-over.”
o Final Examination: The final consists of 100 multiple-choice question all assigned chapters in
the text, as noted in the class schedule.
o Online Writing Lab (OWL) Modules & Quizzes: You will complete many of the class
assignments online through the OWL, which is linked on the left side of each course Blackboard
page. You should start the OWL after the OWL orientation in class on the date shown in the
class schedule. As with the other course assignments, it is vital that you do not wait until the last
minute to attempt to complete the OWL assignments--“stuff happens” when dealing with
computer systems. Since these are online and are available for several days, extensions will not
be granted under any circumstances.
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Since the OWL is part of the Blackboard Learn program, use Mozilla Firefox or Chrome
browsers to access the OWL for full access to Blackboard.
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Blackboard Learn is down for maintenance on Saturdays, from midnight to 3:00 a.m., in
addition to other periodic outages as announced on Blackboard. Review these
announcements prior to attempting to access the OWL.
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Timed OWL quizzes terminate when the scheduled assessment times expire. Doing any of
the following actions while attempting to complete OWL assessments will also cause your
assessment attempts to terminate without the ability to again access the assessment:
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Using a wireless connection.
Attempting to access the OWL module while connected to the assessment.
Setting your computer to “time-out” when there is a level of inactivity.
Accessing the assessment during times of increased probability of power outages, e.g.,
thunderstorms, etc.
OWL Core Modules Assignment (Four Core OWL Modules) - The four core modules are
(1) writing composition, (2) English grammar mechanics, (3) business writing style, and (4)
critical thinking. Your grade for the OWL Core Modules assignment will be the average of
the four post-assessment scores—the initial assessment grades will not count toward the
assignment grade. For each of the four modules:
 Complete the initial assessment to help measure your current familiarity with the subject.
 Study the core module to learn the relevant facts, concepts, and principles for the subject.
 Complete a graded post-assessment to help measure your updated knowledge of the
subject.
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OWL Supplemental Modules Assignment (Four Supplemental OWL Modules) – The
supplemental modules have no initial assessments and your grade for this assignment will be
the average of the post-assessment scores for the following four supplemental modules:
Résumé writing
Cover letter writing
Writing emails
Presentation skills
Direct all questions regarding the OWL, including technical issues, to the Teaching/OWL TA via
Blackboard course message or during instructor office hours.
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“Connect”-Based Writing Assignment: You will complete a business writing assignment via a
Connect-compatible computer via “Connect” at your course Blackboard site. On the date listed in
the class schedule, you will receive (via Blackboard Learn “Announcements”) instruction on using
the “Connect” link at the course Blackboard site to access a business scenario requiring you to write
a business document. You will submit the document online for grading. The scenario will assess
your ability to write a “routine” business message, a “negative” business document, or a
“persuasive” business document.
o Since these are online and are available for several days, extensions will not be granted under
any circumstances.
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o NOTE: Once you receive this assignment, you may not use the Writing Center staff or any other
office or individual to collaborate on it.)
o You must complete this writing assignment by 11:59 p.m. on the date listed in the class schedule.
Grading will reflect an evaluation of your written business document using the grading rubric at
the "Connect Quizzes & Writing Assignment” link on the course Blackboard "Course Content
Page." This link will be available on the first day that the assignment is available for access.
 Résumé: You will prepare a professional job résumé as part of the professional development portion
of this course. I encourage you to review the résumé preparation checklist linked at
http://faculty.business.utsa.edu/bjwilson/docs/Resume%20Preparation%20Checklist.docx.
Your résumé should be for a job or type of job you will likely be seeking--if you have no specific job
or employer to refer to, refer to a job for which you might like to apply, and an employer for which
you might like to work. The processes for completing and submitting the résumé assignment differ
for students who are extra-credit volunteers for the Career Action Program (CAP) sponsored by the
Center for Student Professional Development (CSPD), and for students who are not CAP volunteers
(see below). However, the résumés for both CAP and non-CAP students must follow the CSPD
format at http://faculty.business.utsa.edu/bjwilson/docs/Resume%20format.doc.
Prior to the submission deadline listed in the class schedule for turning in your résumé for grading,
you may have it reviewed for feedback by the University Career Center (UCC) or CSPD staffs, who
will document recommended changes on a résumé preparation checklist that you will be provided.
You should make appropriate changes to your résumé based on the preparation checklist prior to
turning in your résumé for grading.
Pre-résumé submission reviews will be conducted as follows:
o CSPD (BB 2.01.08: Walk-ins at table in front of the CSPD: Mondays, Sep. 22 & 29, 1:00 p.m. 3:00 p.m.
o UCC (UC 2.02.04): Walk-ins: September 19, 22, 23, 26, 29, 30 and October 1st – 1:00 pm –
4:00 pm
All résumés are graded using the evaluation form at
http://faculty.business.utsa.edu/bjwilson/docs/ResumeGradingTemplate.doc. The résumé turn-in
processes are as follows:
o Non-CAP students: In class on the date and time listed in the class schedule each non-CAP
student will turn in (1) a hard copy of his/her résumé and (2) the completed résumé preparation
checklist if you had it reviewed by the CSPD or UCC staff (staple it to the résumé). If you were
not given an annotated checklist, please inform Barbara Jackson prior to turning in your
assignment. Once the teaching assistant returns your graded résumé to you, you are encouraged
to upload your final résumé to your “RowdyJobs” account for review by potential employers.
o CAP extra-credit students: CAP students will email Word or PDF files of their résumés to
cap@utsa.edu no later than the time and date listed in the class schedule. The CSPD staff will
send each CAP student an email confirming receipt of the résumé. Students who receive a grade
of 80 or higher will have successfully completed the assignment for the program. CAP students
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may have their assignments reviewed by the CSPD or UCC staff with feedback via a completed
résumé preparation checklist, but you cannot submit the checklist with your résumé.
CAP students who initially receive a grade lower than 80 are required—in order to remain in
good standing with the CAP program--to submit both the graded initial résumé and the corrected
résumé—both in hard copy—to the CSPD no later than the CSPD deadline for doing so. Once
the CSPD staff grades your initial or revised résumés, you are highly encouraged (1) to make
recommended improvements to the résumé, and (2) to upload your final résumé to your
“RowdyJobs” account. (NOTE: Students re-submitting their résumés will not have their class
résumé assignment grades adjusted; however, they are required to re-submit in order to remain in
the CAP program.)
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In-Class Oral Presentation: Each student will make an in-class business-oriented oral
presentation, on a subject of his or her choosing. The grading sheets are linked at
http://faculty.business.utsa.edu/bjwilson/docs/OralPresGradingTemplateInd.doc for individual
presentations, and at http://faculty.business.utsa.edu/bjwilson/docs/OralPresGradingTemplateGp.doc
for team presentations, if such presentations are held.
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[OPTIONAL] Junior Achievement (JA) Classroom Volunteer Program: An Alternative to the
In-Class Oral Presentation and the Final Examination: As an alternative to the above oral
presentation process, if you are eligible you may volunteer for an alternative oral presentation
opportunity as part of the partnership between Junior Achievement of South Texas and the UTSA
College of Business. If you are interested in possibly volunteering, prior to the in-class JA
orientation session listed in the class schedule, please review the YouTube video at
http://youtu.be/p1L7Z8QlF0M?list=UUtdFU_s0o1-QZygUs66Wmbg, and read the homework at JA
Pre-Orientation Homework.
If you previously signed up for the JA option as part of my course, you may not again volunteer for
the JA option to satisfy the oral presentation and final exam assignments. Of course, you may
reapply as a JA volunteer without sponsorship of my class. The purpose of this provision is to
provide you a different route for learning that you have not previously experienced.
Successful completion of the JA program means you will:
o Be exempt from taking the final examination, with full credit with the 200 points.
o Have your classroom teacher’s evaluation—worth up to 200 points--as your oral presentation
grade.
o Be awarded 10 extra-credit points if you present a high school JA program. High school JA
presentation volunteers need to be mature and professionally experienced. Request evaluation to
teach a high school class by completing the form at
https://docs.google.com/forms/d/1lo5Iw_FZFzbA86RF-5aSMQHTHo9RQXc89_MDgzFX_c/viewform?usp=send_form.
The Junior Achievement classroom volunteer program requires personal commitment. The "payoff" will be a tremendously satisfying experience working with young people who can benefit from
your professional example. Many JA volunteers report that the experience improves selfconfidence.
Please note the following important specifics:
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o The application process for the JA program includes a background investigation by appropriate
law enforcement officials. To get a background check, U.S. citizens must have either a driver’s
license or a social security card; international students must have a passport.
o You must attend a JA orientation presentation regarding the duties of a JA volunteer. This
presentation will be in our class on the date listed in the class schedule. If you do not attend this
class, you must contact the JA staff at (210) 490-2007 to arrange to attend one of the following
make-up sessions at the offices of JA of South Texas located at 403 E. Ramsey, Ste. 201, San
Antonio, Texas 78216.
Date
Friday, September 5
Monday, September 8
Tuesday, September 9
Wednesday, September 10
Time
9:00 a.m. – 10:30 a.m.
2:30 p.m. – 4:00 p.m.
9:00 a.m. – 10:30 a.m.
2:30 p.m. – 4:00 p.m.
o Child Protection Training (CPT): All students desiring to volunteer for the Junior
Achievement program option must self-enroll in this online training by taking the following
steps: (NOTE: Use browsers Mozilla Firefox or Chrome.)
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Visit the “online course” page at https://mytraining.utsa.edu/td/online.php
Click on SB1414: Child Protection Training link under Non-Employee Training:
If you have such an account already, use your “MyUTSA ID” and your passphrase to login to
the Child Protection Training Web site—again, you must be using browser Mozilla Firefox.
If you do not have an account for this site:
Click Create new account.
Fill in the blocks for username/password and for “more details.”
Record the “reCAPTCHA” shown. If there is no reCAPTCHA shown, you will see a shieldlike icon next to the “go back one page” arrow at the top left of the web page—click that icon
to produce your reCAPTCHA.
Click the “Create my new account” button.
You will receive an email confirming your registration, and then you will be able to login to
the Child Protection Training web site.
After completing the online training, complete SB1414: Child Protection Quiz (must pass
with minimum grade of 70%)
Print the completion certificate and turn it in to Dr. Wilson no later than the deadline listed in
the class schedule--you may email the certificate, or slide it under the office door (BB
4.04.29) if no one is in the office.
You will know that Dr. Wilson received your certificate when you see an “X” next to the
“CPT Completed” entry in your Blackboard grade book.
o To apply for the JA option, follow the steps in this calendar of events:
Date/Deadline
Junior Achievement Classroom Volunteer Program Calendar
Sep. 2 - Sec 2
JA Volunteer Training (one in-class session per class section)
Sep. 3– Sec 1
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After JA Volunteer Training: Complete and return JA training evaluation survey that JA will
email to you
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If you desire a high school JA program, complete the “High School Volunteer Inquiry” at this
link: https://docs.google.com/forms/d/1lo5Iw_FZFzbA86RF-5aSMQHTHo9RQXc89_MDgzFX_c/viewform?usp=send_form
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Last day to provide Dr. Wilson your completion certificate for the online UTSA Child
Protection Training at https://myTraining.affiliated.utsa.edu/
Wed., Sep. 10
First day to select a JA classroom assignment online at www.jast.org/classes--sign up for only
one class assignment
Fri., Sep. 12
Last day to select a JA classroom assignment online via “Sign-up Genius” at
www.jast.org/classes
Sep. 16
Mon. Sep. 29
11:30am –
3:00pm
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Tue., Sep. 30
10:30am1:30pm
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Wed., Oct. 1
11:30am3:00pm
Thur., Oct 2*
10:30am1:30pm
JA staff will be available at UTSA in the Executive Conference Room (BB 4.02.10,
except for Oct. 2) for (1) JA classroom assignment, (2) teacher confirmation form pickup, and (3) background check submission.
Must be dressed in professional business attire (no jeans, tennis shoes, etc.)
Bring a driver’s license or a government-issued ID.
Must turned in Child Protection Training certificate to Dr. Wilson by 9/10 deadline.
Must have complete JA Volunteer Training in class or at JA office.
Volunteers who do not pick up their JA classroom assignments during this period will
be removed from the program.
*Will meet in BB 3.03.16-1
Mon., Oct. 6
First JA classroom presentation session ought to be started by this day, unless alternate
arrangements are made with the classroom teacher
Wed., Oct. 8
Last day available to return completed & signed teacher confirmation form to JA office to pick
up presentation kit—volunteers need not be in business attire.
Wed., Oct. 29 Complete “midpoint status check” at http://jast.org/Programs/forms/Midpoint-SA.htm
- All JA presentations should be completed by today; notify Dr. Wilson if completion delayed
Thur., Nov. 20 - Teacher/Volunteer verification of completed program due JA office at
http://jast.org/Programs/forms/Verify-SA.htm
Completed JA classroom teacher evaluations of student presentations due Dr. Wilson
Wed., Dec. 3
(http://faculty.business.utsa.edu/bjwilson/docs/UTSA-JAteachereval.doc)
o Once you receive a classroom assignment as a JA volunteer, you undertake this program as a
commitment—young students and their teachers are depending on you to provide them the JA
business-learning program. If you do not successfully complete the Junior Achievement
classroom program (including all of the scheduled presentations) because of factors under your
control, you will be docked 50 points and you must make an in-class oral presentation and
complete the final exam.
o If you do not complete your JA commitment for factors not under your control, you will not be
docked 50 points, and you much make an in-class oral presentation and complete the final exam.
Such factors include:

The Junior Achievement staff certifies that you and JA attempted, but could not find, a
classroom assignment by the final date for having a school assigned.

You were not able to complete your JA assignment because of the results of your background
check by the school district. If you get direct notification from the school district, please
10
notify the JA folks and me so that you face no point penalty for not being able to participate
as a JA volunteer.
o You must make the required number of presentations to an elementary school, middle school, or
high school class, completing the presentations prior to the end of the semester. You must report
for the presentations on time and ready to make extemporaneous presentations (not read, not
memorized, but may use notes). (NOTE: I award 10 extra-credit points to students who
volunteer to present to high schools—the JA staff must approve such appointments.)
o Wear modified business dress during JA presentations—coat and tie for men and comparable
women’s dress is preferable; however, tie with long-sleeve dress shirt and dress slacks (and
comparable women’s dress) is acceptable. At no time will volunteers present in jeans, shorts,
sweat shirts/pants, tennis shoes, flip-flops, etc.
o Copy the UTSA/JA student evaluation form at
http://faculty.business.utsa.edu/bjwilson/docs/UTSA-JAteachereval.doc, print your name and
your MGT 3003 section number on the form, and personally give it to your JA classroom teacher
to complete. The completed form will be your oral presentation grade for this course.
It is your responsibility to make sure that your classroom teacher mails, emails or faxes the
completed student evaluation to me prior to the end of the semester. Completed evaluation forms
must have the teacher’s name, school address, or other information on the envelope or on the fax
cover sheet. Under no circumstances will I accept a completed evaluation directly from
students, unless it is in a sealed envelope with your JA teacher’s signature across the seal.
o Schedule Junior Achievement classroom presentations so as not to conflict with attending your
MGT 3003 or other UTSA classes. If this is unavoidable in isolated situations, then the extracredit points for non-emergency, unavoidable absence will partly offset any points you might
have missed from class.
o When you complete your JA presentations, if you have leftover, unused materials in your
presentation kits, please return the materials to the Junior Achievement office so that JA can
recycle them into new kits for future JA classes. You will be helping the JA folks save a lot of
money on presentation kits.
EXTRA CREDIT (EC) POINTS: You have the opportunity to earn extra-credit points, using the
following guidelines:
 If you attend extra-credit events that conflict with your MGT 3003 class, you cannot earn the
associated extra-credit points.
 You are responsible for keeping track of the extra-credit points you earn. If you desire to challenge
the number of extra-credit points recorded for you, then you must list in writing the extra-credit
events you attended for that extra-credit category (EC-Lec, EC-Misc, etc.) you attended, and the
name, date, and time of the events.

If you volunteer to undertake an extra-credit event, and for non-emergency reasons (1) you withdraw
your volunteer status, (2) you are late for the event, or (3) you otherwise do not meet the conditions
for appropriately completing the event; the number of extra-credit points that the event is worth is
deducted from your points. This is to help ensure that you meet the commitments for which you
11
volunteer and for which, as a result, you have a responsibility to meet—just as is expected in the real
world of work.
Extracredit Points
Due Not
Later Than
Career Action Program (1) (“EC-CAP”) [Business majors only]
25
Sep. 14
(Register for
Orientation)
Continuing or initial membership in a professional
organization/association, including Toastmasters International (2) ("EC-Prof
Org")
5
Sep. 19
OWL Report Module Quiz (“EC-Report”) (2)
5
Nov. 21
OWL Citation Module Quiz (“EC-Citation”) (2)
5
Nov. 21
10
Nov. 21
10
Dec. 5
Guest lectures, conferences, panels, meetings, workshops, or seminars
annotated on the course schedule as “extra credit” (5) (“EC-Lec”)
5 (each)
Dec. 5
Extra-credit quizzes (6) (EC- Quizzes)
5 (each)
As scheduled
As earned
Dec. 5
Extra-credit (EC) Items (Blackboard Learn label)
Group mock interview
(3)
(“EC-Mock”) [non-CAP students only]
Junior Achievement Finance Park
Miscellaneous Points
(7)
(4)
(“EC-Park”)
(“EC-Misc.”)
(1)
The Career Action Program (CAP) is a College of Business professional development program
under the Center for Student Professional Development (CSPD) and supported by H-E-B. The CAP
program only accepts business students who are highly motivated self-starters who have a firm
commitment to professional excellence. The program is for business majors only. Volunteers
who successfully complete the program will earn a certificate attesting to their accomplishments.
The program includes presentations, résumé writing, workshops, mock interviews, and business site
visits. The CAP résumé requirement also satisfies the MGT 3003 résumé writing requirement. The
last day to register for a CAP orientation is September 14 at one of the following links:
The College of Business expends much time and financial resources to provide its students the very
best professional support through the CAP program. Accordingly, once you have completed the
CAP orientation session and have signed up for the CAP Conference, you assume a professional
commitment to the program.
You may not retake the CAP program for extra credit in my class unless you previously dropped
from the CAP program without completing it; in which case you must retake all portions of the
program.
The last day to register for a CAP orientation session is September 14 via one of the following links:
Orientation Dates
September 15th, 2014 - CAP Orientation 11:00AM to 12:00 p.m.
September 16th, 2014 - CAP Orientation 10:00AM to 11:00 a.m.
September 17th, 2014 - CAP Orientation 2:30PM to 3:30 p.m.
September 18th, 2014 - CAP Orientation 10:00AM-11:00 a.m.
September 19th, 2014 - CAP Orientation 11:00AM to 12:00 p.m.
Added: September 22 at 11:00 a.m. to 12:00 p.m.
Added: September 23 at 10:00 a.m. to 11:00 a.m.
12
(2)
Membership in a Professional Organization: Use the extra-credit certification form—linked at
http://faculty.business.utsa.edu/bjwilson/docs/ExtraCreditCertificationsForm.doc--to have a chapter
officer certify initial (including as a “pledge”) or continuing membership—to include paying dues-in a qualified professional organization. Qualifying, non-academic credit professional
organization/associations must relate to your academic discipline (Toastmasters International relates
to all disciplines). The professional organization may be an on-campus or an off-campus
association.
College of Business RSOs (linked at
http://business.utsa.edu/undergraduate/students/ldrdev_organizations.aspx) meet these criteria for
business majors (other majors should check with me). For example, outstanding organizations such
as Business Student Scholars, academic honorary societies, Student Government Association, and
social and service fraternities/sororities do not qualify for extra credit because they generally are not
geared to specific majors. Further, there is no additional extra credit for belonging to more than one
qualifying professional organization. Finally, enrollment in ROTC programs does not qualify for
extra credit because they are University courses leading to academic credit.
(3)
Group Mock Interview: [NOTE: Volunteers for the CAP program are not eligible for this extra
credit since group mock interviews are an inherent part of the CAP program—CAP-sponsored mock
interviews must be scheduled through the College of Business Center for Student Professional
Development (CSPD).] You have the opportunity to participate in a group mock interview sessions
for extra credit by making an appointment through the University Career Center (UCC) “Rowdy
Jobs” http://www.utsa.edu/careercenter/rowdyjobs.html, or by contacting Morris Ellington at the
University Career Center (UC 2.02.04), at 458-6844, or at Morris.Ellington@utsa.edu. [NOTE:
Only group mock interview sessions qualify for extra credit; individual mock interviews do not
unless you can show that all group mock interview sessions conflict with one of your UTSA
classes.]
To successfully earn this extra credit, you must (1) be on time for the mock interview, (2) dress in
business professional attire, (3) bring a completed résumé, and (4) be prepared to respond to typical
interview questions (see examples of such questions at this link). Also, please review the mock
interview guide. The folks in the UCC will notify me of the students who successfully complete the
mock interview for this extra credit.
(4)
JA Finance Park: Both JA volunteers and non-JA volunteers may participate in this extra credit
event—you may earn extra credit only once as a volunteer for this event. Junior Achievement of
South Texas sponsors “Junior Achievement Finance Park,” a program for improving the personal
finance skills of middle and high school students in the Bexar County area. A computer-assisted
mobile training center run by volunteers help mentor students on financial planning. The Finance
Park Center is located in San Antonio at 6837 San Pedro Ave. 78216, adjacent to H-E-B on the
southwest corner of San Pedro and Oblate. To volunteer for this extra-credit opportunity, email
Bernadette Byrd of the JA staff at bbyrd@jast.org or phone her at (210) 490-2007. The JA staff will
notify me when you complete your JA Finance Park duties. Remember; do not volunteer for a
Finance Park event which conflicts with this or any other UTSA course. Finance Park volunteers
must:
o Be able to work positively with young students, and possess real-world personal finance and
budget experience.
o Wear clothes that are casual but neat--no jeans, no shorts, no tee shirts, no tennis shoes or
flip-flops.
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o Report to the Finance Park Center on time and perform a one-time assignment from 8:00
a.m. - 2:00 p.m., with volunteer training provided from 8:00 a.m. – 9:00 a.m., and students
arriving thereafter.
o Perform the Finance Park event for which they volunteered, and for which confirmed by the
JA staff to perform.
(5)
Lectures, conferences, panels, meetings, workshops, or seminars annotated on the course
schedule as extra credit. I will add these to the class schedule as they become available. Attendance
slips or sign-in sheets will certify attendance at extra-credit symposia, lectures, or conferences.
Guest lectures conducted in and/or during your normally scheduled MGT 3003 class do not earn
extra credit for you. Only the event sponsors can provide me completed attendance slips or
attendance rosters.
(6)
Extra-credit Quizzes: These are unannounced.
(7)
Miscellaneous Points: Included under this category are extra-credit points that do not pertain to
any other category, including the following:
o The one-time 10 points to compensate partially for missing quizzes, guest lectures, and/or inclass student presentations due to unavoidable, non-emergency reasons.
o The 10 extra-credit points for JA volunteer participants who teach a high school class. To
get JA authorization to teach a high school class access:
https://docs.google.com/forms/d/1lo5Iw_FZFzbA86RF-5aSMQHTHo9RQXc89_MDgzFX_c/viewform?usp=send_form
o Any points awarded for class participation.
COURSE GRADING & ATTENDANCE POLICIES: This course will use the plus/minus (+/-)
grading system in assigning course letter grades (see below grading chart showing related grade
points and total course points for each course letter grade).

Course Description & Undergraduate Catalog Requirements: The official course
description for MGT 3003 requires the completion of written and oral presentation assignments.
Accordingly, the following grading policies apply to those students who do not complete the
“Connect”-based writing assignment and/or the in-class oral presentation assignment by the
appropriate date and time deadline for documented non-emergency reasons as defined in this
syllabus:
o The grade for the assignment will be “zero,” and will not change.
o If a student fails to complete the missed assignment by the last scheduled class day prior to
final exams, the student’s course grade will be “incomplete” (“IN”) if he or she has sufficient
points for a passing grade (“D-“ or higher) after the final exam. Otherwise, the student’s
grade for this course will be “F.”
o Failure to clear the “IN” by completing the assignment within one year after the end of the
semester will result in the “IN” converting automatically to a course grade of “F.”
14

Status of Grades:
o JA Oral Presentation Grades: Junior Achievement volunteers must accept their classroom
teachers’ UTSA Student Volunteer Evaluations—linked at
http://faculty.business.utsa.edu/bjwilson/docs/UTSA-JAteachereval.doc--as their oral
presentation grades. The ratings of the classroom teachers are final, and changes are not
permitted. However, you may request a meeting with your JA classroom teacher and ask for
clarification for some of his or her ratings.
o Résumé Grades: Trained, highly experienced graders grade résumés following the CSPD
format at http://faculty.business.utsa.edu/bjwilson/docs/Resume%20format.doc. The ratings of
these graders are final in terms of this course, and I will not accept changes. However, if your
awarded points are confusing to you, I encourage you to make an appointment with the grader
and ask for clarification for some of his or her ratings.
o Challenging Grades: If you disagree with a grade you receive (either for a course
assignment, for an extra credit event, or a deduction), bring the matter to my attention in
writing (Blackboard Learn mail message, email, letter, etc.) within seven calendar days from
the date I post the grade on Blackboard Learn. Otherwise, the grade will remain as is. It is
your responsibility to check Blackboard at least twice a week for announcements, course
messages, and posted grades.
You will receive assignment grades from the University Career Center (UCC) and CSPD
career counselors, “Connect” contracted grading (“Connect”-based writing assignment), and
from me as your professor. I will not change assigned grades without concrete, factual
information for my consideration. Frivolous claims of incorrect points will not be honored.
o “Curved” Grades: There is no grading “on the curve” in this class for individual assignments
since there are opportunities for extra-credit points. However, once grades are calculated after
final exams are completed, if the average total points for the class reflects fewer than 1100
points (“C“), each student’s total points will be adjusted upward to reflect an average total
score for the class of 1100 points.
o Incomplete/Late Assignments: All assignments not submitted on time are graded “zero.”
Unless otherwise noted on the class schedule, all assignments that are due in class are due by
the beginning of class.

Attendance: Students must be on time for every class, be attentive, and participate in class activities
until the professor adjourns class. Attendance is taken anytime (using the appropriate ParScore
form) during each class in which there is a guest lecturer and/or a student presentation (marked with
*** on the class schedule). Attendance in conjunction with extra-credit events--whether in our class
or at another time or location--is taken via attendance slips or lists prepared by the event sponsors.
o Students must have on-hand at least two ParScore forms for every class. Arriving in class after
the class starting time means you are late, whether or not the guest lecturer has actually begun his
or her lecture, or a student has begun his or her oral presentation.
The ParScore forms are machine graded and the UTSA test grading office staff will not handscore any ParScore forms not properly completed. Students who submit improperly completed
ParScore forms-- not bubbling in Banner IDs, recording the wrong Banner IDs, not recording the
15
proper test form, using ink instead of pencil to record responses, etc., will be counted as
“absent.”
o While the attendance process is taking place, students are not permitted to enter the classroom
until the process is completed.
o Students who are absent from or late for classes with guest lecturers or in-class oral
presentations will have 10 points deducted from their point totals, except for conflicting
emergency or mandatory obligations as discussed below.
o Students who are absent from scheduled assignments/exams, i.e., midterm and final exams,
résumé, etc., will receive grades of “zero” if the absence is not the result of an emergency or
mandatory obligation as discussed below. There are no “make-ups” for these assignments;
however, they may be taken or turned in prior to the deadlines. (NOTE: Under the above
provision entitled “Course Description & Undergraduate Catalog Requirements,” see exceptions
for the untimely completion of the “Connect”-based writing assignment and for the in-class oral
presentation assignment regarding point penalties and the assignment of grades of “incomplete.”
o Students who sit in classroom areas in violation of fire laws, who have their laptops and cell
phones open, who engage in “texting” (or reading, writing, or other inattentive activities), or who
engage in disruptive conversation or other activities, are considered “absent” from guest lectures
and in-class student presentations, and will have 10 points deducted. Those engaged in such
activities in any class session will be asked to leave the classroom and will not be readmitted.
o Online and other assignments that can be done via computer while not in class, i.e., OWL
modules, “Connect”-based assignments, résumé, etc., must be completed early or on time
regardless of the reason for the absence, or will otherwise be graded “zero.”
o If you miss a guest lecture, or an in-class student oral presentation for one of the below reasons,
you will not have points deducted. Your missed quiz grade will equal the same percent grade as
your midterm examination grade.

Documented, verifiable emergencies of immediate family members. A verifiable, written
documented emergency involves you or a member of your immediate family, i.e., spouse,
parent, guardian, sibling, or other relative who resides full time with you or your immediate
family, and is of the nature of a major issue, e.g., death, funeral, extremely serious illness or
injury, etc. (NOTE: “Significant others,” boyfriends/girlfriends, grandparents or other
relatives are not considered members of your immediate family unless they currently live full
time with you.)
Absences for viruses that are preventable with appropriate immunizations, but for which you
have not received the vaccination, will not be excused and will be considered nonemergency, unavoidable absences, the loss of points for which are partially accommodated
with the one-time award of extra credit provided all students in my class. Also, please refer
to http://provost.utsa.edu/syllabus.asp for university policy regarding “Transitory/Minor
Medical Issues,” which in this class are not considered “emergencies.”

Documented conflicting, mandatory UTSA obligations (for example, on UTSA athletic
team, participant in Leadership Challenge program, etc.). To be eligible for this provision,
an appropriate UTSA official must certify the UTSA mandatory obligation in writing and in
16
advance of the date of the event, and you must complete scheduled conflicting assignments
and examinations early. (NOTE: Registering for overlapping classes/labs is not eligible for
this exception—students may not register for classes or associated labs that conflict with the
days and times that this or other classes meet.)

Documented conflicting, mandatory religious obligations prohibiting working during the
time of a scheduled class. You must provide each of your professors (whose courses take
place during the absence) advanced written documentation and notification of your intention
not to attend classes on the dates and/or times of mandatory religious obligation.
Documented evidence includes credible evidence of the mandatory nature of the absence.

Written military mobilization orders, copies of which you provide each of your professors
prior to the date of the mobilization.

Written city, county, state, or federal order/subpoena, a copy of which you provide each
of your professors prior to the day of the event, e.g., to report to court, jury duty, court
witness, or other mandatory legal proceeding, e.g., immigration/citizenship proceedings, etc.,
on a specific date. (NOTE: Excluded here is traffic court in which you voluntarily decide to
challenge or otherwise adjudicate a traffic ticket.)

Off-campus events, e.g., State and national professional association meetings and
conferences, etc., with expenses paid completely or in part by UTSA, with a copy of the
written UTSA approval provided each of your professors prior to the day of the event.
Participation in events/activities under sponsorship of other classes and that conflict with
attending class, are not excused absences—they may be considered non-emergency,
unavoidable absences that meet the criteria of the one-time 10 extra-credit points that all
students are awarded at the beginning of the semester.

It is the nature of computer systems that unforeseen and uncontrollable situations may cause them to “go
down,” i.e., Wi-Fi failures, electrical interruptions, thunderstorms, battery drainage, etc. Failure to
complete assignments on time due to these unfortunate events is not a basis for granting extensions to
assignment due dates or for starting assignments over again. (NOTE: Blackboard Learn is down for
maintenance as scheduled on the Blackboard site.)

Section Assignments and “Connect” Quiz Schedules and Course Grade Determination:
Regular Assignments (Blackboard grade book label)
OWL Supplemental Modules [average of designated four
supplemental modules] (“OWL Supplemental”)
Max.
Points
See class schedule
& below chart for
100
individual OWL
quiz deadlines***
Résumé (“Résumé”) [Non-CAP Students]
Résumé (“Résumé”) [CAP Students]
OWL Core Modules [average of all four core modules]
(”OWL Core”)
17
Section 1
Deadlines
Section 2
Deadlines
See class schedule
& below chart for
individual OWL
quiz deadlines***
Oct. 1*
Oct. 2*
100
Oct 2** (Email to
cap@utsa.edu)
by 11:30 a.m.
Oct. 2** (Email to
cap@utsa.edu) by
11:30 a.m.
100
Oct. 24 ***
Oct. 24 ***
Quizzes via “Connect” [total] (”Quiz 1,” ”Quiz 2,” etc.)
See class schedule
& below chart for
600
individual OWL
quiz deadlines***
See class schedule
& below chart for
individual OWL
quiz deadlines***
“Connect”-based Writing Assignment (”“Connect”-based
Writing”)
200
Nov. 13 - 17 ***
Nov. 13 - 17 ***
Oral Presentations (”Oral”)
200
Nov. 5 – Dec. 3
Nov. 6 – Dec. 4
Final Examination (”Final”)
200
Dec. 16 ****
Dec. 16 ****
Total [excluding extra-credit points]
Absent or late for guest lectures and oral presentations
(Deduction)
*
Due by beginning of class
** Due by 1:00 p.m. via email to cap@utsa.edu
*** Due not later than 11:59 p.m.
**** Refer to class schedule for time for final exam.
1500
-10
ea.
18
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FREQUENTLY ASKED QUESTIONS (FAQ)
1. If I previously took this course from Dr. Wilson (but I am retaking his course), must I again complete
the regular and extra-credit assignments in order to again get credit for them? Yes, you must retake all
regular and extra-credit assignments; however:

If you previously signed up for the JA option as part of my course, you may not again volunteer for the JA
option to satisfy the oral presentation and final exam assignments. The purpose of this provision is to
provide you a different route for learning that you have not previously experienced.

You may not retake the CAP program for extra credit in my class unless you previously dropped from the
CAP program without completing it; in which case you must retake all portions of the program if you wish
to again register for CAP. (NOTE: Only business majors may participate in the CAP program because the
College of Business pays the expenses of the program.)
2. May I email the assignments to you? If you will not be in class on the day that an assignment is due, you
must turn the assignment in early, or slide it under my office door or send it to me or my teaching assistant via
email or Blackboard Learn mail message attachment by the time and day that it is due. CAUTION: If the
formatting or printing of the emailed assignment is such that sending it electronically adversely affected the
document, e.g., parts chopped off, formatting skewed, etc., your grade on the assignment will be affected
accordingly.
3.




When will you post my grades to my Blackboard Learn grade book?
“Connect” quizzes, final exam, résumés: After graded.
In-class oral presentations: As soon as possible after each presentation class, usually within a day or two.
“Connect”-based writing assignment: After graded.
Extra-credit points: Some as individually completed, e.g., professional organization membership,
miscellaneous, RSO, etc.; some after due dates when notified by the University Career Center or the CSPD,
e.g., group mock interviews, etc.; some periodically.
 JA related points (oral presentation, final exam): Upon receipt of the JA classroom teacher evaluation.
 CAP program: When CSPD staff certifies satisfactory completion of CAP certification requirements.
4. When can I see the documentation for my assignment points?
 Connect quizzes - after the deadline for submitting each quiz, re-access the quiz and you will be provided
your results.
 Resumes and in-class oral presentations - these are available in class as soon as possible after they are
graded; those not picked up at that time will be available in my office.
 JA evaluations and final exam - may be picked up in my office after grades are posted.
 Connect Writing Assignment - as soon as possible after graded; you'll receive a digital or a hardcopy
summary of grading.
 ParScore forms & attendance slips for attendance, extra-credit, etc. - in my office as soon as possible
after received from Testing Office or event sponsor and posted.
5.





Who do I contact regarding questions about my assignment points?
Résumé (Staff who graded it)
All OWL assignments (OWL TA)
Excused absences and documentation of emergencies (Dr. Wilson)
Quizzes and final (Dr. Wilson or TA)
Extra-credit points:
o Mock interview (TA)
o Professional organization (TA)
20


Deducted points (TA)
All other graded assignments (TA)
6. I will not be in class next week; are there any other assignments (a paper, etc.) that I can complete to
help make up points for missing a guest lecture or a student in-class presentation? Other than the extracredit opportunities listed in this syllabus, there are no other assignments to help you make-up missed points.
Please see exceptions under “Grading Policies” for students with one of the five recognized excused absences.
7. I am really close to making a higher grade in this course. Are there ways for me to earn more points
to get this higher grade? No, except for any extra-credit opportunities that may still be available.
8. How do I appeal an assignment or course grade?
 To appeal an assignment grade given or confirmed by me, you must meet with me and discuss the
assignment grade. My decision regarding the assignment grade is final. I may affirm the previous grade, or
I may elect to re-grade the assignment personally, if which case the new grade—whether lower, the same, or
higher than the original grade—will be final.
 To appeal a course grade, you must appeal in writing to Dr. Stewart Miller, Chairman of the Department of
Management, BB 4.01.06, within 90 calendar days from the end of the semester. You must have
"compelling evidence" that your course grade reflects "discrimination, differential treatment, factual
mistake, or violation of a relevant University policy" (reference appendix E of the UTSA Information
Bulletin at http://www.utsa.edu/infoguide/appendices/e.html). You must include the following in your
written appeal:
o The date of the appeal.
o Your name, your Banner ID number, and your academic major.
o Your full address, telephone number, and email address.
o My name (Dr. Bennie Wilson) and your course and section number.
o State specifically the grade you are appealing (exam, quiz number, etc.)
o State specifically the action you want done regarding the grade.
o Explain the rationale supporting your appeal and provide any supporting documentation. (NOTE: It is
not sufficient to state that you disagree with my judgment.)
PAST GUEST LECTURERS
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James Allen, president, James Allen Family Partners, Ltd.
Kenneth Allard, warrior, scholar, author, commentator, columnist, executive-in-residence, UTSA
Suzanne Allford-Wade, president, San Antonio Food Drug Retail Division, H-E-B Grocery Company
Charlie Amato, chairman, Southwest Business Corp.
Veronica Avila, vice president of education, Junior Achievement of South Texas
Charles Bagby, Jr., CEO, Maid Brigade
Randy Baker, managing partner, Ken Bachelor Cadillac, Saab, Hummer
James Bodenstedt, CEO, MUY Brands, LLC
Kristen Bohac Consolidated Electrical Distributors, Inc. (CED)
Terry Brechtel, city manager, San Antonio, Texas
Earnest Bromley, chairman & CEO, Bromley Communications
Gale Brown, vice president, Western Region Partners, IBM Corporation
Jelynne Burley, assistant/deputy city manager, City of San Antonio; later GM, City Public Service Energy
Richard “Rick” Cavender, Cavender Oldsmobile, Toyota & Saturn
Mike Campbell, managing director, Holland & Davis, Inc.
Bartlette Cocke, board chairman, Bartlett Cocke, Inc., & executive-in-residence, UTSA
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Amanda Conine, South Texas group recruiting supervisor, Enterprise Rent-a-Car
Frank Corte, Jr., Texas state representative, House District 123
Margaret Costantino, career planning counselor, Office of University Career Center, UTSA
Elizabeth Costello, director, International Affairs Department, City of San Antonio
Lynda de la Viña, dean, College of Business, UTSA
David Dillon, board of directors, Frost Bank
Harold Dougherty, vice president, P3S Corporation
Walter Downing, executive vice president for Operations, Southwest Research Institute
Alan Dreeben, vice chairman, Block Distributing Co. & Republic Beverage Co.
James Dublin, chairman/CEO, Dublin & Associates
Morris Ellington, group recruiting manager, Enterprise Rent-a-Car
Arthur Emerson, chairman & CEO, Groves Rojas Emerson Advertising
Susan Evers, property and casualty senior financial officer, USAA
Jeff Farver, president & CEO of San Antonio Federal Credit Union
Greg Fleming, assistant vice president for Claims Service, USAA
Pat Frost, president, Frost National Bank
Matt Foxhall, divisional vice president, AXA Advisors
Charlie Gonzalez, United States representative, 20th Congressional District of Texas
Cheryl Garcia, associate, Holland & Davis, Inc.
David Garza, CEO/president, Trinity Millennium Group
Edward Garza, mayor of City of San Antonio, Texas
Claudia Giliberti, career counselor, Center for Student Professional Development, UTSA
Leo Gomez, vice president for public affairs, Spurs Sports and Entertainment
John Helmerci, director, PMM Services Center, Philip Morris Management Corp.
Miller Hicks, R. Miller Hicks & Co.
Gene Hildabrand, master networker, North San Antonio Chamber of Commerce
Isidoro Hodara, chairman of foreign trade, Universidad ORT, Uruguay
Brian Hughes, Offices of Brian Hughes ("angel" investor)
Barbara Jackson, career counselor, Center for Student Professional Development, UTSA
Tina James, senior vice president for human resources, H-E-B
John Jennings, assistant dean of undergraduate professional development, College of Business, UTSA
Elizabeth Jones, Texas State representative, House District 121
Jarratt Jones, president (retired), Coca-Cola Bottling Ltd., Canada
Jim Kahan, senior executive vice president for corporate development, SBC Communications
Dan Karam, Chief Information Officer & Partner, MUY Brands
George Kauss, managing director & chief business officer, Actium Biosystems
Jacob Kluger, business development officer, E.P.S.M.
Ryan Kohnen, entrepreneur and community leader, author of Young Professional’s Guide to Success.
Charles Korbell, Jr., president & CEO, Clarke American Checks, Inc.
Rosemary Kowalski, chairperson emerita, The RK Group
Joe Krier, president & CEO, Greater San Antonio Chamber of Commerce
Nancy Kudla, president/CEO, dNovus Group (and Frost Distinguished Lecture series)
Richard Lewis, special assistant to the president of UTSA, professor of sociology, & owner/president,
Round Top Consulting Associates
Lori Malone, case office, U.S. Central Intelligence Agency
Janie Martinez Gonzalez, president, The Web Head Group
Jennifer Martinez, member services director, Free Trade Alliance
Mike Martin, director of human resources, PMM Service Center, Philip Morris Management Corp.
Ruth Jones McClendon, Texas State representative, House District 120
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B.J. “Red” McCombs, chairman, McCombs Enterprises
Ken Mercer, Texas State representative, House District 117
Bill Morrow, Founder, vice chairman and CEO, Grande Communications
George Muller, Director of Information Technology, C.H. Guenther & Son
Maria Ng, international business consultant, UTSA Institute for Economic Development
Mike Novak, president/CEO, CCI Telecom, Inc., & Chairman, Greater San Antonio Chamber of
Commerce
Harold Oliver, managing principal, TX Capitol Consulting Group, LLC
Aurora Ortega-Geis, director, San Antonio Partnership Office, Fannie Mae
Albert Ortiz, chief of police, San Antonio, Texas
Mary Rauch, Mary E. Rauch Communications
Ricardo Romo, president, University of Texas at San Antonio
Rolando Pablos, legal counsel, Oberthur Gaming Technologies Corp.
Sandie Palomo-Gonzalez, senior program coordinator, Nonprofit Management Program, UTSA College of
Public Policy
Dr. Sarah Wright Plaster, Executive Director of Member Media, USAA
Richard Priore, senior vice president & chief development officer, Nix Health Care System
Alex Rodriguez, president, Cultural Interchange Exchange (CIE)
Shirley Rowe, career counselor, Office of University Career Center, UTSA
Martin Salinas, Jr., assurance senior manager, KPMG
Beverly Santos, career counselor, Office of University Career Center, UTSA
Dayton Schrader, broker/owner, RE/MAX Advantage
Dr. Patrick D. Sculley, DDS, executive dean of the Postgraduate Dental College & senior vice president for
University Programs, Uniform Services University of the Health Sciences
GP Singh, president/CEO, Karta Technologies, Inc.
Joe Solis, CEO, Luxor Jewelers, Inc.
Phil Sorgen, general manager, Microsoft Gulf Coast District
Joe Stallard, vice president for human resources, Sewell Automotive Companies
Michael Soulek, president, FOODPRO Recruiters, Inc.
David Spencer, chairman/founder, OnBoard Software, Inc.
Fernando Suarez, managing director, Northwestern Mutual
Roy Terracina, CEO, Sunshine Ventures, Inc.
Edmund Tijerina, columnist, San Antonio Express-News
Leticia Van de Putte, Texas State senator
Patrick Valdez, assistant dean and director, Center, for Student Professional Development, UTSA
Michael Venson, Eichlitz, Dennis, Wray & Westheimer Insurance Agency, Inc.
Michael Villarreal, Texas State representative, House District 115
Angela Ward, human resource specialist, State Farm Insurance Companies
Phillip Washington, college unit director & financial representative, Northwestern Mutual
Graham Weston, chairman, RackSpace Hosting
Ed Whitacre, chairman & CEO, SBC Communications, Inc.; later chairman & CEO, General Motors, Corp.
Frank Wians, Jr., Founder, LoneStar Pathology Laboratory & Scientific Writing Consultants, Inc.
Horace Wilkins, chairman, Dallas Community Development Agency
Judge Nelson Wolff, Bexar County Judge, Texas
David Zammiello, vice president for staffing and compensation, USAA
“Toto, I have a feeling we’re not in Kansas anymore.”
“Dorothy” in The Wizard of Oz
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