Customs & Border
Modernization, Trade
Facilitation and Technology
Markus A. Werling, Vice President
SAP AG, IBU Public Sector
Michael C. Eads,
VP Marketing/Board Member
Tatis S.A.
Summary of SAP Today
SAP AG in 2005 revenues: €8.5 billion
 More than 32,000 companies run SAP software
 Providing more than 25 industry solutions
 35,873 SAP employees (Dec, 2005)
12 million users in 120+ countries team with us to…
 Integrate their business processes
 Extend their competitive capabilities
 Get a better return on investment at a lower total cost of ownership
Unique partner ecosystem
 More than 1,600 partners
 Overall more than 180,000 SAP partner certificates
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 2
Summary of TATIS Today
TATIS SA was founded in Switzerland in 2000
 developed a comprehensive customs management system application
suite
 The TATIS business strategy is to develop alliances with global
technology and business partners
Solution of TATIS SA
 TATIScms V1.01 is a modular customs management system that
incorporates methodologies, business applications, tools and best
practices:
– Designed to address revenue and trade compliance, enforcement and trade
facilitation
– Risk-centric
– Based on intervention by exception
– WCO/ WTO aligned (ACV, Kyoto, UCR, SAD)
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 3
Customs & Border Modernization
TATIS/SAP Solution Offering: Overview &
Demo
Luxembourg Project Highlights & Lessons
Learned to Date
Wrap up and Discussion
Customs’ Challenges & Modernization Drivers
CHALLENGE
Increasing Trade Volume
DESCRIPTION
- Proliferation of Trade Agreements
- Port Congestion
- Customs Workload
Increasing Threats (supply
chain security)
- Smuggling
- Terrorism
- SPS, Health & Safety (Mad Cow, SARS, Bird Flu, etc)
- Transnational Crime
- Unsafe Goods (consumer protection)
Trader Compliance
- Lack of Transparency,
- Under-invoicing
- Poor Trader Understanding
Organizational/HR
(Internal Stakeholders)
Regulatory/Legal
Customer Service
(External Stakeholders)
Interagency Cooperation
- Training & Career Development
- Productivity
- Incentives & Motivation
- Multilateral: WTO, WCO (framework of standards)
- Regional and Bilateral: EU (MASP)
- Trade Facilitation
- Transaction Costs
- Customs Processing Time
- Port Competitiveness
- Connectivity & Collaboration
- Needs & Requirements
- “Buy In”/Support
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 5
System Landscape & Functions at Customs
Business Areas and Business Activities
Declaration Handling (pre-arrival and post-arrival)
Waren-orientiert
Entry
Functions
Import
Export
Transit
receive EU
Exit
Declaration Handling
Steuer-orientiert
Meldungen ergänz.
(Reports)
Anmeldung
ECN
CCN/CSI
(CCN/
CSI)
send EU
receive DE
AÜV
ATLAS
KOBRA
ATLAS
KOBRA
VSt
ATLAS
EMCS
EWSE
send DE
Risk
Anmeldungbesondere Risk
KFZ Erledigung Mgmt..
Motrorrad
Steuer
Account
management
Inspection
Account Lizenzen administr. Inspection
Mgmt.
Überwachung
Lab
Other
3rd
RechtsPartymittel
information Einwand
(CCN/
CSI)
Tarif Enterprise Code
Maintenance
information lists
management
maintenance
(CCN/
CSI)
TARIC
(CCN/
CSI)
Multiple, redundant,
RAMSES
stand-alone
systems
BSV
AURA
EZT
ONLINE
EZT
ONLINE
Operations
Risk
Selection
(Wert und
Gefahr)
AIDA
Limited view of
taxpayer/trader
SIGMA
Abschöpfung
MOZART
NIZZA
Expensive Point-toPoint Integration
Risk of nonNIZZA
Compliance
NIZZA
NIZZA
Einkommen
Sammlung
MVS
ZEUS.
CIS
TARIC
ADLER
AFIS
EBTI
Risk of uncaptured
QUOTA
revenue/duty
BIBER
BENGALI
Support
TIGER
CUTEPAD
PRÜF
TARA
DIANE
ZEBRA
RIS
BISON
Data Areas
Warenbewegung
AÜV
ATLAS
KOBRA
ATLAS
KOBRA
nicht-finanzielle
Verpflichtungen
Payment
Accounts
NIZZA
NIZZA
ATLAS
Sicherheitsleistungen
Tarife &
Maßnahmen
Risikoprofile
EZT-ONLINE
ATLAS
Fragmented access
and Inefficient
EZTbilling & collection
ONLINE
ATLAS
KIS
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 6
KIS
KIS
SEED
KIS
TARIC
ATLAS
Domeinen
Personal &
Organisation
NIZZA
KIS
PRISMA
TAB
TAB
COSINUS
TAB
KVK
Reforming Tax & Revenue Management and Customs & Border
Management
Specific Pain points
Multiple, redundant,
stand-alone
systems
Agility to meet
business and legal
changes
Fragmented access
and Inefficient
billing & collection
Business Practice Improvement needed
 For each tax, fee, revenue and payment type,
and for each step in the revenue lifecycle a
separate system is required. These are often,
silos, custom-built, “one-off”, or legacy in-house
systems with outdated technology.
 Outdated stovepipe systems using point to point
integration aren’t prepared to meet changing
business and legal requirements
 Limited channels of access hinders taxpayer
interaction, causing low constituent satisfaction
and negatively impacting compliance rates
 Taxpayers have no ability to access accounts
and make payments on-line
Single revenue type
limitations
 Multiple systems, processes and personnel for
different revenue types, (fees, taxes, duties,
payments) causes redundant data capture
Limited view of
taxpayer
taxpayer/trader
 No single view of taxpayer or taxpayer’s total
obligation, resulting in lost revenue and lower
compliance
Risk of non or low
Low compliance
compliance
Uncaptured
Uncaptured
revenue/dutyrevenue
 No risk scoring capabilities, limited visibility into
taxpayer total obligations and status, and inability
to track or match documentation results in poorly
targeted, incomplete audit coverage
 No method for detecting and reducing fraud and
non-filing
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 7
How can IT help
?
Customs Modernization Fundamentals
Modernization Strategy
Customs Expertise
Baseline (Environmental Analysis)
Commitment
©TATIS SA
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 8
ENABLERS
Quality Assurance (KPI)
Customs Integrity
Training & Knowledge Transfer
Risk Management
Process Management/Improvement
Audit (Internal/External)
Automation/Technology
Compliance
Data Analysis/ Business Information
Enforcement
Market Trends and Drivers
Key Drivers
1. Increased Trade Volume
2. Regulatory Changes e.g.:
High
SECURITY
 WTO
 Supply Chain Security
 Authorized Economic Operators
 EU MASP Convergence
3. Legacy Systems
4. Organizational/Operational
Changes & Mergers
–
–
Customs & Revenue Management (UK,
SARS)
Border Control (USA, SARS, UK)
5. Service Oriented Architecture
(SOA)/Enterprise Services
Architecture (ESA)
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 9
Low
FACILITATION
Customs Role in Trade Facilitation
Trade Facilitation: “the simplification and harmonization of international trade
procedures (the activities, formalities and practices involved in collecting,
presenting, communicating and processing data required for the movement of
goods in international trade”)*.
1. Countries with a Low TF Index have the
following problems:
 Border/Port Delays
 Lack of Transparency & Predictablity
 Complicated Documentation Requirements
 Outdated, innefficient Customs Procedures
 Resulting High Trade Transaction Costs (from
1 to 15%).
2. Higher impact on SMEs
3. Direct Relationship Between High TTCs
and FDI
4. Marginal Improvements in TF Would
Result in US$ Billions of Savings to
World Economy
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 10
Key Global Trade Challenges
40.6%
Identifying shipping exceptions
33.1%
Shipment visibility for supply chain partners
32.5%
Integration w ith other enterprise units
Calculating total landed cost
31.3%
Connecting to government trade systems
31.3%
Screening for dangerous parties
29.4%
Settling international payment transactions
29.4%
Classifying products for customs purposes
28.1%
Multi-modal planning/scheduling/routing
28.1%
Shipment visibility for company executives
28.1%
Submitting regulation compliance documents
27.5%
A ccessing shipping regulation information
26.9%
0%
10%
20%
30%
40%
% of Respondents w ho said "Most Challenging"
50%
Customs & Border Modernization
TATIS/SAP Solution Offering: Overview &
Demo
Luxembourg Project Highlights & Lessons
Learned to Date
Wrap up and Discussion
A Snapshot on the Business of Public Services Organizations
Defense
Social
Services &
Social Security
Health
Postal
Services
Public
Security
Banking
Services
Education
Public Utilities
Transportation
Tax & Rev
Management
Public
Administration
Democracy
Public
Broadcasting
Energy
Government &
Constituent
Services
Justice
Environment,
Health &
Safety
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 12
Retail Services
Aid &
Development
Customs &
Border
Management
Differentiated Approach Enables Government Transformation
Co-Innovation on Open Platform
System
Integrators
Customers
Social
Services &
Social
Security
Defense
Public
Security
Health
Postal
Services
Banking
Services
Education
Public
Utilities
Transportatio
n
Democracy
Tax & Rev
Management
Public
Administration
Public
Broadcasting
Energy
Government &
Constituent
Services
Justice
Environment,
Health &
Safety
Research
Retail
Services
Aid &
Development
SAP
ISVs
Technology
Partners
Enterprise Services
Industry Value Networks
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 13
Enterprise Services Oriented Architecture (Enterprise
SOA)
Open through web services and other
standards – including a repository
of public & private industries services
Easy to change,
user friendly,
encourage innovation
… is a Service Oriented
Architecture with
Enterprise Services for flexible
public sector specific
application landscapes.
No product but basis for developing and
assembling of new applications and for
integration of existing applications
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 14
Open, secure, reliable,
scalable
The Key Elements of Enterprise Services Architecture
Agencies
Customs
Declarant
PEOPLE
PRODUCTIVITY
EMBEDDED
ANALYTICS
Analytics
Partner Composite Application
Declarations
Risk
Management
Tariff book
Inspection
APPLICATION
COMPOSITION
SAP Composite Application
Business
Rules
Framework
Registration
Enterprise
Services
Repository
Partner
Exception
Cockpit
Invoicing
Payment
Dunning
Clearing
Business Process Platform
for Public Services
BI
ERP
(internal)
(internal)
BUSINESS
PROCESS
PLATFORM
Application
Components
 Service-enabled  Process-integrated  Model based
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 15
SERVICE
ENABLEMENT
Example: Electronic Filing Services – Process View
Lin Smith
Tax payer
Validat
e
Taxpay
er
Details
Check
Filing
History
Enter
Return
Data
Tax & Revenue
Management
Check
Prepayme
nts
Printout
Result
with
Payme
nt
Form
Send
Return
Data
Michael Foster
Tax agent
Proce
ss Tax
Return
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 16
…
Example: Electronic Filing Services – System View
Analytics
Validat
e
Taxpaye
r Details
Chec
k
Filing
Histor
y
Enter
Return
Data
Check
Prepaymen
ts
Printout
Result
with
Payment
Form
Send
Return
Data
Proce
ss Tax
Return
Get Taxpayer Details
Enterprise
Service
Repository
BP Platform PS
Get Taxpayer Address
Get Taxpayer Filing Objects
Get Taxpayer Filing History
Validate Taxpayer
External Portal
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 17
Select Pre-Payment Items
SAP Public Sector
Collection & Disbursement
Example - Extended Electronic Filing Services
Agility: Calculate additional penalties and interest
Cal
Analytics
culat
Vali
date
Taxp
ayer
Detail
s
Ch
eck
Filin
g
Hist
ory
Enter
Return
Data
Che
ck
Prepaym
ents
e
Pena
lty
and
Inter
est
Print
-out
Result
with
Payme
nt
Form
Sen
d
Retur
n
Data
Business Process Platform for
Public Sector
Services
Calculate Penalty
Calculate Interest
External
Portal
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 18
SAP Public Sector
Collection & Disbursement
Exchange
Infrastructure
Proce
ss Tax
Return
Solution Overview
TATIS Technical
Specifications
TATIScms was developed on open source
technology using J2EE compliant open
architecture. It is database and platform
independent and can work with any 3rd
party or legacy system:
 J2EE (Java)
 Linux / Unix Platform

Oracle 9i (10i) RDBMS

Drools Rules Engine

Internationalization (Multi-language
Support)

SAP Netweaver Migration & Certification

Integration to External Financial systems
(SAP, Oracle, etc)
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 19
WTO/WCO & Best Practices
Alignment
 Aligned with WCO Revised Kyoto
Convention
 Harmonized System
 WTO Agreement on Customs
Valuation (ACV)
 WCO Best Practices (e.g. SAD)
 Provides Comprehensive Risk
Management-based Enforcement
Program
 Based on concept of “intervention by
exception”
High Level Solution View
Multi Channel Interface (Web, FAX, EDI)
TATIScms + mySAP Business Suite









Tariff Book
Risk Engine
Valuation Control
Bonded Warehousing
Bonded Manufacturing
Transit
Inspections
Traveler
Manifest







Invoicing
Payment
Clearing
Task & Resource Management
Business Rules Framework
Dunning
Exception Cockpit
Core
Functionality
Case Management
Business Data Warehouse
Document Management
Trader Correspondence
Analytics
Cross
Functional
Tools
User Management Engine
Business Workflow
Mobility
NetWeaver Integration Platform
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 20
Usability
Extensions
Comprehensive Customs Application Stack
Compliance
Risk Management and Inspection
&
Enforcement Valuation Control and Inspection
Duty
Suspense
Regimes
Transit
Bonded Warehousing
Bonded Manufacturing
Traveler Management
Manifest
Core
Customs
Automation
Reporting
Declaration Processing
Tariff Book
Bond Management, Prepayments
Administration & User Management
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 21
Customs Declaration Life Cycle
Pre-Arrival Submission
Formal Registration
1
7
2
Reporting/Audit
Integrated Case
Management
6
Invoice/Billing/Payment
Risk 5
Assessment
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 22
4
Duty/Tax
Calculation
Classification/Valuation
3
Risk Management: Strategic Objectives of RM Program
 Developing a Customs Intelligence
infrastructure or coordinating
planning and steering operational
activity;
 Ability to gather, analyze, validate,
store and retrieve intelligence;
 Manage Customs interventions as
exceptions to normal processing;
and,
 Focus limited inspection resources
on where they are most needed.
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 23
Manageable
Risk Management: Trade Segmentation
RISK
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 24
Candidates for
Green Channel
Risk Management Program Overview
Building the Foundation
Workload Analysis Drives Key Policy
Decisions Related to Risk:
 Identify Primary Focus Industries
 Establish Trade Priority Issues
 Focus on Largest Importers
 Develop Account Management Strategy
 Strengthen Partnerships with Compliant
Traders and Service Providers
 Initiate Legislative Program Reforms if
Necessary
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 25
Solution Risk Engine
Sorts reliable
traders from
unreliable ones
based on their
demonstrated
compliance over
time
All selection
parameters are
under Customs
control
Uniform risk management system for customs
transaction processing systems (declaration
processing, manifest)
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 26
Inspections are
assigned to
specific teams
Risk Filters
Known
Threats
New
Trader
Rule
=
Selects for high priority intervention, where a particular threat is certain
Applies filters sequentially
to occur
=
- inany
order
of the potential
Selects for control
transactions
involving a new trader, who
presents an unknown
threat
severity
or probability of
High Risk
Trader
=
threat
Selects for control any transaction involving a trader who has
demonstrated poor compliance in his customs business
Random
Rule
=
Selects transactions at random to sample general trader population and
provide “honesty” check on low risk traders
Low
Risk
Trader
=
Selects for release transactions involving traders who have
demonstrated a high degree of compliance over time in their customs
business
Transaction
Profiles
=
Selects for control transactions that match Customs defined criteria of
possible threat (automatic step up/step down with each hit/miss)
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 27
Risk Analysis
Automatically updates
profiles with inspection
feedback – the system
System automatically
“tunes” itself
calculates a compliance
rating for each trader who
does business with
Customs
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 28
Targeting Screen (sensitivity adjustments)
Customs sets system
selection parameters
for high and low risk
traders (negative and
positive selections)
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 29
Wear-Off effect
Customs
decides impact
of old violations
on trader rating
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 30
Valuation Control: Objectives
 Prevent tax loss from under-valuation, false invoicing and
Customs fraud in general
 Collect price data of “identical or similar” goods needed for
Customs valuation purposes (i.e., valuation under methods 2 or
3, audit support, validation of related party prices, etc.)
 Identify operations or traders that may require audit or
investigation
 Prevent evasion of hard currency controls through over-
valuation
 Ensure accuracy of external trade statistics
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 31
Valuation Control: Design Features
 Allows Customs to obtain product data from importers at the level of
detail required to make valid price comparisons
 Allows Customs to target imports that present high risk of undervaluation (“reasons to doubt”), and deliver a control message to
Customs valuation examiner
 Allows the Customs examiner to analyze declared prices against
historic data, and adjust for different trade levels, currency
fluctuation, mode of transport, and other WTO-allowed factors
 Automatically builds an in-country, price database, accessible by
Customs managers, of good and bad prices for analysis, creation of
risk profiles, planning, etc.
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 32
Customs & Border Modernization
TATIS/SAP Solution Offering: Overview &
Demo
Luxembourg Project Highlights & Lessons
Learned to Date
Wrap up and Discussion
Customs Management Luxemburg: Objectives
PROJECT VISION
“Creating a paperless integrated customs administration environment that
while enabling international trade in a secure manor provides an efficient,
user-friendly interface to traders, facilitating compliance with law and
saving administrative costs.”
Paperless Customs and
Excise PROJECT



Current implementation project:
Replacement of the existing joint
system by Belgium and
Luxemburg to process customs
documents, provide Integration to
NCTS and ensure integrated
Financial Accounting
PROJECT OBJECTIVE

and indirect taxation

Single view of the taxpayer/economic operator

Flexible architecture that will enable the subsequent integration of
functionalities
Selected data volumes 2004:

220.278 Single Administrative
Documents

8600 Excise Tax Documents (ACC4)
360+ users
Facilitate the development of cooperation between the customs
administrations of the Member States of the European Union with a view
to create an Europe-wide electronic environment in the area of customs

For other customs missions (e.g. MASP)

Vehicle Tax, Road Tolling et. al.

Prevent fraud and the application of illicit tariffs using a risk management
system

Process customs and excise declarations electronically

Bolster the effectiveness of the Customs Administration

Increase level of service to traders thereby facilitating compliance
KEY CHALLENGES

Disparate legacy solutions across the state maintaining multiple functions

Inconsistent processes and duplication of effort
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 34
Customs Management Luxemburg: Solution Architecture
Enterprise Portal Luxemburg Customs
Customs Agent
Economic Operator
Web UI
B2B
Interface
SAD Rules Taric
Tatis cms
Rules
Engine
Tatis UI
Arctic
Engine
SAP UI
PSCD
BI
SAP Application
Components
MCC UI
Core
NCTS
Business Process Platform
Public Services
Enterprise
Services
SAP NetWeaver 2004s
Websphere
Tuxedo
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 35
Go Live Q3/07
-FAT Fixes
-SAP Stds
-Lux CRs
-Final tests
12 May 07
COE Final
Delivery to Lux
Deliver
COE
30 Apr 07 to Lux
Lux Tests
Intg. Sol. Tests in Lux
12 Apr 07
COE FAT
Cycle 1
Development
+ Integrate
Now
Oct 06
14 Mar 07
Deliver all Functions
For Lux Phase 1
Deliver
to SAP
Customs Management Luxemburg: Schedule
20d
Milestones Review by
Lux and SAP in Capetown
Data clean / Data migration Take-on/Rollout
x mths
SAP Stds
partially included
Integration test: SAP PSCD Arch. to Cpt – Feb-07
Tests:
SAP PSCD Func. to Cpt – Mar-07
PSCD Integration & Tests done in Cape Town
Final Qualification in Lux – Apr-07
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 36
SAP Standards
completed
Key Lessons Learned so far
 Commercial off the Shelf provides open, secure, scalable
solution for specific LoB like Tax & Customs Management
Tax & Customs Policy and Administration needs to consider
lead time for implementation of new regimes (e.g. Multi
Annual Strategic Plan in Europe)
 Policy needs to provide clear guidance and governance
 Business needs to be on board for modernization project
– Lux Airport 2nd largest cargo airport in Europe
– Significant impact on Luxemburg Economy (Transit Country for CEE goods to
the US market)
 Strong alignment between development (enhancement)
project and implementation project needed
 A new and fully integrated solution requires top executive
commitment for change management
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 37
Customs & Border Modernization
TATIS/SAP Solution Offering: Overview &
Demo
Luxembourg Project Highlights & Lessons
Learned to Date
Wrap up and Discussion
Reforming Tax & Revenue Management and Customs & Border
Management
Pain points specific
Multiple, redundant,
stand-alone
systems
Agility to meet
business and legal
changes
Fragmented access
and Inefficient
billing & collection
Business Practice Improvement needed
 For each tax, fee, revenue and payment type,
and for each step in the revenue lifecycle a
separate system is required. These are often,
silos, custom-built, “one-off”, or legacy in-house
systems with outdated technology.
Intervention by Exception – Risk
Management
 Limited channels of access hinders taxpayer
interaction, causing low constituent satisfaction
and negatively impacting compliance rates
Continuous Innovation to meet
regulatory and business process
changes
 Taxpayers have no ability to access accounts
and make payments on-line
 Multiple systems, processes and personnel for
different revenue types, (fees, taxes, payments)
causes redundant data capture
Limited view of
taxpayer
taxpayer/trader
 No single view of taxpayer or taxpayer’s total
obligation, resulting in lost revenue and lower
compliance
Uncaptured
Uncaptured
revenue/dutyrevenue
Best Practice aligned (WCO, WTO)
 Outdated stovepipe systems using point to point
integration aren’t prepared to meet changing
business and legal requirements
Single revenue type
limitations
Risk of non or low
Low compliance
compliance
IT can help
Worldwide 24x7 Support
Comprehensive Customs and
Revenue Management Suite
 No risk scoring capabilities, limited visibility into
taxpayer total obligations and status, and inability
to track or match documentation results in poorly
targeted, incomplete audit coverage
Based on an open, scalable, secure
Business Process Platform
 No method for detecting and reducing fraud and
non-filing, wrong or incorrect declaration
Maximize revenue collection and
trader compliance
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 39
Further Information

Internet
www.sap.com/industries/publicsector/
SAP Service Marketplace: www.service.sap.com
www.tatis.com

Contacts
Gonda Marcusse, gonda.marcusse@sap.com, SAP AG
Michael Eads, michael.eads@tatis.com , TATIS
 SAP AG 2006, Custom & Border Management / SAP-TATIS / 40